What is our primary use case?
We are using Nakivo Backup & Replication to backup 40 Virtual machines from our HyperV cluster.
We also use it to backup one physical server.
All of these backups are stored on a Synology NAS in our building.
Nakivo Backup & Replication have replaced another backup solution we used before which lacked many features.
We plan to set up an offsite backup for all the important virtual machines via a 300MB VPN connection to an external office.
We are currently using the Enterprise Essentials license.
How has it helped my organization?
We first used NAKIVO Backup & Replication for our own HyperV Cluster. Then, we added a physical server.
Having used it for some time, we discovered all of its functionalities and have seen the power of the product.
The web interface is clear and simple to use and learning to use it is very quick.
The email reports are clear.
The support is quick and efficient.
NAKIVO Backup & Replication has become an important part of our disaster and recovery strategy.
Our company, being a VAR, has decided to become a reseller of this product to help more and more customers to discover it.
What is most valuable?
The first good thing about Nakivo Backup & Replication is the installation and configuration process.
The web interface is intuitive to use. The dashboard is simple to read and very clear. The navigation between pages using links is very useful too.
The built-in feature to send requests to support is very useful. The support team is very efficient.
The upgrade process is manual but very simple to do.
Other features like search and calendar are good.
The last new added features, including the Immutable Repository and 2FA, are important ways to help us increase our backup protection.
What needs improvement?
There are not many features we are missing at this moment with Nakivo Backup & Replication.
If it would be perhaps possible to add some more details and information in the activities tab or links from graphics to logs, that would be useful.
For HyperV, we need to extract VMDK from OVA files and convert them to VHDX. It would be easier to have a direct download of VHDX files.
It would be a good thing to have some use case and architecture examples online to understand integration in complex infrastructure.
Visio stencils are missing. They would help us build schemas.
For how long have I used the solution?
We've been using Nakivo Backup & Replication since 2018.
What do I think about the stability of the solution?
We never had any crashes. No need to reboot the NAKIVO VMs.
The solution is very stable.
What do I think about the scalability of the solution?
We had no problem upgrading our infrastructure and adding many virtual machines.
How are customer service and support?
Support via the web console is very straightforward and the response time is quick. They are knowledgeable.
We have never needed any phone support.
Which solution did I use previously and why did I switch?
We used another product in the past. It lacked some important features and we decided to switch. After having tested some other products, we choose Nakivo Backup & Replication.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We implemented the solution through an in-house team.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Globally, Nakivo Backup & Replication has a lower price than other backup solutions while still providing the same or more functionalities.
Which other solutions did I evaluate?
When we decided to change the backup solution, we evaluated Veeam and Nakivo, and we choose Nakivo.
What other advice do I have?
I'd advise new users to try it then you will likely adopt it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: We are NAKIVO Silver Partner.
The option of creating a subfolder per job in the backup repository does exist. This is exactly how we use it and implemented to avoid issues you experienced.