Try our new research platform with insights from 80,000+ expert users
Manager at Integrasindo Mitra Sejati
User
Easy to install and deploy with good stability
Pros and Cons
  • "The chat functionality with Nakivo Support in the web interface is very unique and we love it."
  • "Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL."

What is our primary use case?

I use the product for backing up my VMware VSphere and Microsoft HyperV Server. 

The first time I chose Nakivo was because we were facing a problem with a system that we used which was very expensive to renew. 

We found Nakivo from a website - one for VMware experts - and we tried to download the trial version.

The first time, we installed it on a physical machine that was running on a Windows Server - a 2012 Standard Edition.

At that time, we had 7 servers, including VMware ESXI and 1 VMware VCenter. Our VM at that time was around 50 VMs. After the trial, we were very interested in this product. After we tried to back up our Hyper-V VM in another system that we had, we found that all the systems were running well. That made us happy because we finally found a good product for backup that had a reasonable price.  

How has it helped my organization?

Basically, we were very interested in Nakivo because it was easy to install and support was able to install on devices like Synology, Windows Server, or even a client virtual or physical server. Using the web interface made it easy to configure and manage. 

It was easy to deploy a transporter to make process backup and replication faster and more reliable. Nakivo ensured our organization had good backup and replication software. 

We like the capability of Nakivo in terms of being able to restore files, folders, Active Directory objects, and so on. 

What is most valuable?

One feature that we like most is network acceleration. It also makes process backups between sites that we have more reliable. 

We like the site recovery system that Nakivo offers because it helps us with orchestration site recovery on our VM from one site to another site without having to deal with any manual processes. 

The transporter is one thing that we often use when we have installed a new server for our system. 

The chat functionality with Nakivo Support in the web interface is very unique and we love it.

What needs improvement?

In my opinion, Nakivo should consider having native abilities to be able to backup and replicate several applications. For example, an application based on a microservice such as a container app or orchestration using Kubernetes would be better if Nakivo had the ability to backup or replicate without depending on a hypervisor. 

Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL.

Buyer's Guide
NAKIVO Backup & Replication
November 2024
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Nakivo for around 5 years.

What do I think about the stability of the solution?

In my experience with Nakivo, we like that every backup process is successful and when we restore it, it is as is like the source material. Until now, it has been very stable and we have not had any problems.

What do I think about the scalability of the solution?

We can add more storage as a respository very easily because it supports several systems such as NFS and CIFS.

How are customer service and support?

We only have contacted customer service and support once. They were very responsive and helped us solve our problem.

Which solution did I use previously and why did I switch?

We have changed from a previous system because that product was too expensive to renew and we needed a Windows license to install the backup system.

How was the initial setup?

The setup is very straightforward and very easy to install, deploy, and configure.

What about the implementation team?

No, we deployed the product ourselves.

What was our ROI?

Nakivo is a solution with reasonable TCO. 

What's my experience with pricing, setup cost, and licensing?

After we calculated the fact that it was easy to install, easy to manage, etc., Nakivo still was the best option with a reasonable license price and renewal price year over year. 

Which other solutions did I evaluate?

Yes, we have tried several products such as Acronis, Commvault, and many more.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

My experience with the Nakivo platform has been very good, it allows me to manage email and file backups efficiently, and the platform is very friendly.

Josh Ramirez - PeerSpot reviewer
IT Manager at Garner Transportation Group, Inc.
User
Top 20
Easy to use, reliable, and minimizes the impact of ransomware incidents
Pros and Cons
  • "The product is easy to manage for any IT person who is new to backup, recovery, and replication."
  • "The only thing I could say is maybe some more options for job scheduling are needed."

What is our primary use case?

We are using Nakivo for our primary backup, replication, and recovery for our environment. 

We create bare metal recovery backups for if/when we have a server that goes down. We also back up all of our databases, servers, and log files for Microsoft. We use Nakivo at multiple locations for all our backups, replications, and recovery. We back up locations to other locations so we have an off-site disaster recovery plan in place. We are currently using an Essentials Pro license and are doing an on-premise solution.

How has it helped my organization?

Nakivo has drastically improved our organization. We needed to minimize the impact of ransomware incidents on our business continuity and ensure that our data was easily recoverable. Nakivo backup, recovery, and replication have made that possible and easy. The product is easy to manage for any IT person who is new to backup, recovery, and replication. The product is also easy to implement whether you are doing on-premise or cloud. Reporting tool has been nice for getting email updates on backup jobs and any kind of failures. 

What is most valuable?

One of the most valuable features of Nakivo that we have been using for the last six years is the whole system backup. It works the best out of so many different applications we have looked into, without a doubt. 

The ease of use website, reliability, email notifications if the job is successful or unsuccessful, and performance have all been top-notch for us. 

It uses all the bandwidth available, if not limited, and backs up entire servers with all data faster than a lot of other backup software out there. 

What needs improvement?

As far as features, there really is not anything we need right now. 

The only thing I could say is maybe some more options for job scheduling are needed. As of right now, we can only schedule incremental and full backups. However, there are no differential backup features in the same job. 

The speed to do backups now is okay, yet if there was a way to increase the speed at encrypting or compressing would be nice. And, of course, if Nakivo just keeps updating its product, then we are happy. 

For how long have I used the solution?

I've used the solution for six years.

What do I think about the stability of the solution?

The system is very stable. Most problems have been from other systems.

What do I think about the scalability of the solution?

The scalability is really good.

How are customer service and support?

From support to account management, there is always someone available to help with either renewals or support of the product. I have had to reach out to support a couple of times for issues or help, and there has been someone available immediately and able to help me quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched products since we needed something easier to manage and set up and something more reliable. Nakivo has been all that for us.

How was the initial setup?

The setup was straightforward, and support was there every step of the way. 

What about the implementation team?

We implemented the setup in-house with Nakivo support who was very helpful every step of the way.

What was our ROI?

The software is well-balanced with respect to the features it offers. It has easily solved our problems. It has amortized by one hundred percent.

What's my experience with pricing, setup cost, and licensing?

When we were looking into different solutions, the overall cost at the time was very attractive. Nakivo can be installed on Qnap NAS - which is more price friendly.

Which other solutions did I evaluate?

We evaluated Barracuda and Veeam.

What other advice do I have?

The product is easy to manage for any IT person who is new to backup. The product is also easy to implement whether you are doing on-premise or cloud. The support team is always helpful and responds quickly.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NAKIVO Backup & Replication
November 2024
Learn what your peers think about NAKIVO Backup & Replication. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,192 professionals have used our research since 2012.
Will Sand - PeerSpot reviewer
Sysadmin at ALL THINGS MEDIA, LLC
User
Great for incremental backups, restores quickly, and is very scalable
Pros and Cons
  • "The price is much lower than competitors that do the same function."
  • "It would be great if they had a Let's Encrypt integration."

What is our primary use case?

We have used the solution for backup and restoration in a vSphere Environment. Nakivo can be used to backup nearly any virtual infrastructure. For us, it keeps incremental and full backups in a repo with deduplication that will keep storage usage low and restores very quickly. It integrates well with NFS storage for larger storage needs. There is also a monitoring dashboard that we use to monitor our virtual hosts. We use the fast restore option to quickly spin up virtual guests when there is no time to copy it back to the virtual host datastore.

How has it helped my organization?

Nakivo has been great for incremental backups of our virtual infrastructure. Restoring from backups is very simple. Nakivo, similar to Veeam Backup gives you peace of mind and confidence in your virtual infrastructure. 

If you were to lose a virtual host or a local datastore or remote datastore, Nakivo quick restore allows you to immediately spin up the virtual guest from backup on another virtual host, eliminating downtime and allowing for quick migrations to new hardware in the case of a catastrophe.  

What is most valuable?

The following aspects are the most valuable:

Quick Backups. Nakivo backups operate quickly, generally around 50 to 100MB/s, depending on your environment. This speed combined with only incremental changes being uploaded allows for quick hourly or nightly backups that don't bog down your infrastructure and take resources away from other needs.

Lightning-quick restores. Restores can run directly from the Nakivo Repo. You don't need to transfer back to the datastore until you have the time to do so.

Low Price. The price is much lower than competitors that do the same function.  

Support. Support has been friendly and responsive.

What needs improvement?

It would be great if they had a Let's Encrypt integration. Since LE provides free SSL certificates, it would be great. 

If you already have an internal CA authority you likely wouldn't need this, however, LE integration would allow shops without an internal CA to easily and freely (at no cost) auto-renew SSL certs. As it currently stands, you need to process your SSL renewal on another machine and then import it into Nakivo. It would be nice if Nakivo integrated LE and supported both HTTPS and DNS Validation for those machines behind Firewalls.

For how long have I used the solution?

I have used the solution for three years.

What do I think about the stability of the solution?

The stability has been consistent.

What do I think about the scalability of the solution?

The solution scales well.

How are customer service and support?

Technical support offers fast knowledgeable response.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We tested Veeam, however, the price didn't seem worth it. Nakivo performs the same functions for a better price.

How was the initial setup?

We used the Virtual Appliance for an easy setup experience.

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to reach out to CS at Nakivo and they will be happy to work with you on a quote that fits your needs. They got back to us quickly.

Which other solutions did I evaluate?

We did evaluate Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a construction company with 11-50 employees
User
Great support, easy to configure, and offers a encrypted offsite backup
Pros and Cons
  • "It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs."
  • "One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point."

What is our primary use case?

This is our backup software for our VMs. 

We recently moved from having physical machines to having virtual machines. Our traditional backup method wouldn't be useful for backup up our VMs as well as the infrastructure. We do not have a large operation so we didn't want something that was subscription-based as, in the long run, it wouldn't really be worth it. 

Nakivo lets you do a one-time purchase which for our small setup was a better value. It is not easy to find something like that nowadays.

How has it helped my organization?

We made the move from physical to virtual machines and Nakivo allows us to safely and quickly back up all of our VMs. 

It was also very easy to configure backups to be sent offsite to a separate repository for disaster recovery needs. This improved our organization because now we can conveniently have all of our VMs backed up onsite and offsite. This allows us to have a solid disaster recovery plan in place by having multiple copies of our backups. We can have copies on an offsite NAS, or on a portable HDD, and they can all be encrypted - which is even better.

What is most valuable?

The encrypted offsite backup is very useful. Being able to have a copy of every VM stored offsite is invaluable for disaster recovery. It was very easy to set that up and it works very fast; it is able to compress and transfer large amounts of data quickly. I was blown away by how fast it transfers offsite to another repository. 

One other thing that is often overlooked is the level of support the company offers you. Nakivo support has been great. I had some complex problems that they helped me resolve and they did it quickly. They are very helpful people.

What needs improvement?

One complaint I have is the dashboard flashing as it reloads/refreshes itself. The program was not always like that and it happened after an update at some point. When it refreshes the dashboard the whole screen flashes and all the squares that held information, like the charts that show data transfer and other things, all blink out and reload at the same time. Refreshing all those in real-time should be possible without having them behave that way. Sometimes I get confused with the retention settings versus what is actually being backed up.

For how long have I used the solution?

I've used the solution for two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Thank you for choosing NAKIVO. We're sorry to hear that you didn't find what you need in our knowledge base. Please make sure to reach out to our support team and they will do everything to assist you as swiftly as possible. 


You can contact support right from the product interface or find other methods here: https://helpcenter.nakivo.com/display/support/

reviewer1783962 - PeerSpot reviewer
Information Technology Manager at MSF Greece - Médecins Sans Frontières Greece
User
Great backup and restore features and very easy to use
Pros and Cons
  • "The interface is basic and very easy to use which is what we are looking for."
  • "Space is always an issue."

What is our primary use case?

We needed a backup solution that would back up all over Virtual Machines (VMware) and have a safe, fast, and reliable recovery process when needed.

Nakivo has allowed a worry-free backup process. 

The interface is basic and very easy to use which is what we are looking for. Setup is a simple task I manged to setup all the backup process by myself and if I had any questions the technical team was there to guide me and backup reports and notifications keeps you informed if there is any issues.

How has it helped my organization?

The solution is very simple to use in every way - including in the setup process, configuration, and backup process. 

Backups are done if all your connections are online. We tested and keep testing the restore process and we found that the restore process is quick and easy. 

You can also connect to different repositories so that you can have multiple backups on different devices to keep the backups stored in and safe and secure location. 

With Nakivo, we have a worry-free backup process and restore feature.

What is most valuable?

We always had an issue where we could not download a file if a user deleted it by mistake. We needed to restore the image or use another backup program to be able to just restore single files or folders if needed.

With Nakivo, we can do this and have the option to be able to download single files or folders from an incremental or full backup. It has saved us a lot of time.

You also have the option to download it locally to your PC or restore it back into the virtual machine, which, again, is time-saving and cost-effective in the long run.

What needs improvement?

We have a lot of clients on the network and we need to back up their local files. Space is always an issue and we try to backup just the files in certain folders, which the users are aware of. A good solution would be if we could create backups of files and folders from the users' local machine.

It might sound old-fashioned, however, we are limited on space and this solution will be a great feature. The user might lose their laptop or have it stolen, so having a backup of their local files would be just what we need.

For how long have I used the solution?

We are now moving in on two years of working with this product.

What do I think about the stability of the solution?

The solution is very stable and easy to use. 

What do I think about the scalability of the solution?

Backup times really depend on your overall systems. If you have fast systems, it will back up fast. In regards to our older solutions, it is way more impressive.

How are customer service and support?

Technical support is always ready to respond always helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use a different solution. We switch as the last solution was very expensive.

How was the initial setup?

The initial setup is very straightforward and easy.

What about the implementation team?

We did the implementation ourselves in-house.

What's my experience with pricing, setup cost, and licensing?

We found everything more cost-effective with Nakivo. We had a reduction of 70% in costs when we switched.

Which other solutions did I evaluate?

We looked at some other options. Acronis and Veeam were some solutions we looked into.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Top 10
An easy-to-use and easy-to-understand solution that provides good backup
Pros and Cons
  • "NAKIVO Backup & Replication is very easy to use."
  • "In the future, the solution should provide a more granular backup."

What is our primary use case?

We use the solution to install infrastructure such as ESXi and machines.

What is most valuable?

The most valuable feature of the solution is the backup, which is its primary function. NAKIVO Backup & Replication is very easy to use. NAKIVO Backup & Replication is simpler and more understandable for users.

What needs improvement?

In the future, the solution should provide a more granular backup. If the virtual machine has an Oracle or MySQL database, I need to get a backup from this database, and not a complete virtual machine.

For how long have I used the solution?

I have been using NAKIVO Backup & Replication for two years.

What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

I have read many deployment guides from NAKIVO, and I think it's very simple to scale. Around 10 people are using the solution in our organization.

I rate the solution ten out of ten for scalability.

Which solution did I use previously and why did I switch?

We previously used Veeam Backup. We switched to NAKIVO Backup & Replication because it is simpler, more understandable, and cheaper than Veeam.

How was the initial setup?

The solution's initial setup is very simple, and we have deployed it ourselves.

What about the implementation team?

Two people, including our CTO and head of the network department, deployed the solution in two hours.

What was our ROI?

It took us half a year to see a return on investment with NAKIVO Backup & Replication.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is adequate for its features and quality. We pay a yearly licensing fee for NAKIVO Backup & Replication.

What other advice do I have?

We are completely satisfied with how the solution handles backup and replication tasks in our environment. Our experience using the solution for cross-platform data protection was good.

Overall, I rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer98625025 - PeerSpot reviewer
System Administrator at KSM Human Resources Ελλάς
User
Top 20
Good replication features with helpful reporting and comprehensive email notifications
Pros and Cons
  • "Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system."
  • "Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system."

What is our primary use case?

I use the solution for the backup and replication of VMs.

I use Nakivo to back up in-house VMs. We also use the replication features of the product. With such an option I can just switch on the second standby hardware over to a replicated server at a fraction of the time, thus taking a lot of pressure off us in the case of mission-critical operations. 

It's a good asset in our IT department. it has an easy installation deployment and an easy control panel to administer. I highly recommend it.

How has it helped my organization?

Nakivo backup and replication has improved our organization a lot by its deployment scenario across two bare metals running VMware, its easy configuration, and reporting.

Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system too.

It comes with a replication module that is very critical to safeguard our mission-critical servers. This has been applied on several servers across our sites with great results as it becomes a Plan B in case of a hardware failure or an outage of the primary system.

What is most valuable?

We find the backup to the Synology NAS and replication features the most valuable to our environment.

We also like the comprehensive email notifications with attached reports. This reporting is very very easy to set up and is saved in PDF format, making it extremely simple to both share and organize. A complete history log can be shown with this product from inception to end of life.

We appreciate the implementation and very good cooperation with Synology NAS and application integration. This is vital to us in minimizing the cost of the extra hardware.

What needs improvement?

Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system. It takes a long time to finish and another job could start, so the first job may not finish, or expire unfinished. That said, that's a software-specific problem of the hosted server edition, and not Nakivo-related. A fix could be to raise the time needed to end the job or solve the VSS writers on the operating system, in order to succeed.

For how long have I used the solution?

I have been using the solution for about three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is robust.

How are customer service and support?

Technical support is very helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I didn't have another solution previously.

How was the initial setup?

The solution offers a very easy setup.

What about the implementation team?

We did an in-house implementation.

What was our ROI?

The ROI has been positive.

What's my experience with pricing, setup cost, and licensing?

Overall, it's worth the money.

Which other solutions did I evaluate?

I evaluated Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Blekos - PeerSpot reviewer
DevOps Engineer at Cooperative Bank Of Thessaly LLC
Real User
Top 10
Flexible, improves resiliency, and has excellent customer service
Pros and Cons
  • "It has saved us numerous times from power outages and server failure."
  • "It could be a little bit faster in terms of backup and offer more reliable SQL server backups."

What is our primary use case?

We use the product to back up our entire ESXi server data center as well as our physical servers and CIFS folders across ten branches. We also use it to back up our Office 365 data. 

In addition, we use Nakivo to replicate our VMs in our disaster recovery continuously, as well as to perform tests regularly for failover scenarios. 

We also use it as a monitoring system for our infrastructure. If a VMServer has an outage, we get alerted by Nakivo by mail. Finally, Nakivo has helped us get a good picture of our backup strategy.

How has it helped my organization?

The solution helped us review and re-organize our backup and replication strategy. The main goal was to us become compliant with the 3-2-1-1 approach of backups and to be safe in a disaster scenario.

As a result, it improved reliability for our banking customers in terms of downtime and data safety by ensuring the backups were safe. It also modernized our infrastructure with the awesome anti-ransomware protection of backups. 

We are also in a heavily regulated environment, and Nakivo is very impactful in that regard, as we can provide a solid backup strategy with security in place.

What is most valuable?

It's a great product and another weapon in our resiliency arsenal. It has saved us numerous times from power outages and server failure, and also it was a star at our BCP test for compliance purposes. 

Also, It covers all of our server options (365, virtual, and physical), and also has backup targets for tape and Azure blob as well as a backup copy feature for local backup copies. It's the most important software for our 3-2-1-1 backup strategy. 

Another feature is the anti-ransomware protection that works really well with the ZFS storage we have implemented.

What needs improvement?

It could improve in terms of monitoring systems more in-depth. For example, having an alert for power outages or if RAM is in critical condition. It would d be good to have a broader portfolio of integrations with other alerting options. This would be good for companies that have limited resources and want everything in a single pane of glass. 

It could be a little bit faster in terms of backup and offer more reliable SQL server backups. Sometimes it wasn't as reliable. 

It could support some older/legacy systems so that companies that need modernization can use Nakivo to migrate VMs. As an example, we had a legacy  VMWare ESXi 4.1 server that we couldn't migrate using Nakivo.

For how long have I used the solution?

This is my fourth year now of using this solution.

What do I think about the stability of the solution?

It is very stable and resilient.

What do I think about the scalability of the solution?

It is scalable in terms of the backup strategy. You can have your backup on the local drive (encrypted), back up a copy to a DR, back up a copy to an external device, or back up copy on the cloud (Azure blob and Wasabi, etc). Also, it supports a tape backup.

You can deploy it on a Linux server, as an appliance, on Windows, and as a VM. 

How are customer service and support?

Customer support is at an elite level. They always respond fast, and the solutions are on point. I couldn't be happier.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Veeam, and we decided to switch to Nakivo due to the easier interface and more straightforward approach.

How was the initial setup?

The setup process is very straightforward - especially the NAS appliance setup.

What about the implementation team?

We implemented the solution in-house as it is very easy to implement.

What was our ROI?

We have witnessed an ROI.

What's my experience with pricing, setup cost, and licensing?

The cost is pretty low considering our infrastructure, and the licensing includes VM Servers, physical servers, and Office 365

Which other solutions did I evaluate?

We evaluated keeping Veeam or going to Nakivo. We chose Nakivo.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free NAKIVO Backup & Replication Report and get advice and tips from experienced pros sharing their opinions.