OpenText Data Protector Reviews

The integrations with other applications, for example SQL, Oracle, and Exchange is valuable. Also, especially valuable is the granular mailbox backup.

• It's use is intuitive
• Performs quick restores
• Integrates with multiples applications

In this company, I’ve used this product for five years, but I used this product in my last company, at an HP partner where I did a lot of installations. I've used it from v5 to v8.

In new installations I’ve never found any problems, but with the upgrade from v7 to v8, I found some problems with the IDB errors.

There have also been issues with Exchange integration misconfigurations and licenses.

In v7, some W2012 clients fail occasionally.

No issues encountered.

It's perfect.

It's perfect.

No previous solution was used.

The initial set-up is very intuitive.

I’ve implemented the solution as HP partner and as final customer.

No other options evaluated.

There are some issues with W2012 server clients. HP's solution is to update Data Protector version 8 or 9.

I would advise that you to test the product with all the options.

I use the Micro Focus Data Protector for our corporate data backup requirements. That is the main business need for this product by our company.

I don't like any function of the Micro Focus Data Protector. Honestly, I hate the Micro Focus Data Protector. It's not really good.

I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data.

The software needs to redesign the UI and they should organize the functions so that they are much easier to use. It's very hard to understand how to use the software.

Micro Focus Data Protector is stable. I have one customer using it. The data center utilizes it. 

It is scalable. We use it for our data center and website.

We haven't contacted the technical support with Micro Focus.

The initial setup is very complex. It's hard to understand how the components work together and how each component is related together. I read a lot of information but I still don't really understand MFDP. I don't spend much time on it, therefore it's hard to understand. 

The information about MFDP is easy, but the application of it is not easy. When I deploy the software, I only understand it because I have written down all the information.

It just takes a few hours to finish the installation and the configuration.

I have deployed Micro Focus Data Protector myself with some technical issues and problems.

The Micro Focus Data Protector solution is not really good, but it is "good enough" that it can help our client requirements. If I compare Micro Focus Data Protector with other solutions, MFDP just does not have enough complexity in the UI.

On a scale from 1 to 10, I would give Micro Focus Data Protector a seven. They should design the solution so that it is much easier for deployment and make the UI easy to use.

The most valuable feature is the Integration with Oracle, MSSQL and Exchange. They are the easiest to work with.

Unlike some other backup solutions, the configuration and restoration of the data is really easy. Just check it and you are done. We don't have to meddle with configuration files or create several of them, as is the case with IBM Spectrum Protect.

The mailbox restore works wonderfully on Data Protector. The RMAN scripts created by the solution save a lot of time for the database department.

The process to restore a database from one server to another got really easy. It improved the amount of requests the backup administration unit could attend to.

They could really improve on the integrity. A lot of times I get the log error or no log message. To get my data, I have to scan the tape. It's not really the best way to go with the product. It should be more robust.

I have used this solution since 2013.

The server is stable. The issues are regarding what was saved. Sometimes you have to read the tape to get what was saved.

The migration to Data Protector 9 was a nightmare. Migrating to another version is really complicated. Adding more servers is easy.

When I tried to migrate the catalog, the history of backups got lost. HPE was working on a fix.

It's important that data history remains in all migrations. Otherwise, the solution cannot be used on environments with long expiration dates, such as in a bank where data must be kept for ten years.

Technical support is not the best. They take a lot of time to solve complex problems, but at least you know they are trying their best.

I used IBM Spectrum Protect for over five years. The company switched because the licensing costs were large.

The installation was really straightforward. Just check the integration and you are done. The only consideration is that you must have a really powerful profile to do all the installations.

Data Protector has one of the most flexible and affordable prices. I suggest the following:

• Always check the expiration timeframe for the data
• Keep the SLA actualized for every unit
• Avoid backing up data without control and for longer period of times than needed

We evaluated Veritas NetBackup, IBM Spectrum Protect, and Microfost.

It's a great product. You must read the logs every day to be sure that everything runs smoothly. It is really easy to backup and restore your data across all servers, something that IBM Spectrum Protect struggles to do.

We use this solution for data deduplication. It also has the media library, so our disk-to-disk backup is also backed up to the tape. If there is data corruption in the disk-to-disk backup, we will have a copy on the tape.

Other solutions do not have this feature. If data corruption happens without this feature, you will be in trouble.

It is easy to recover our backup data using Data Protector.

I would like to have more capacity. This can be done by having more deduplication and compression. If they can compress the data more and more, we will save more space. We won’t need to pay for more and more space, especially in the Oracle databases, where we don’t get much compression.

I would like to see them address this issue, so we can have the Oracle database compressed to the maximum level.

The product is stable. We have had some issues here and there, but we have good people in support who can help us.

This tool is scalable.

In general, technical support is fine.

When it comes to hardware support, HPE will help you in a minimal amount time.

When in comes to software problems, you do not know when they will close your issues. They are unpredictable in terms of when they will get back to you. They are slower with software issues than with hardware issues.

The initial setup was straightforward.

We are evaluating EMC.

In addition to low cost, I am looking for stable systems.

When looking for a vendor, we look at the financial thing. We are looking to reduce costs. From the technical side, most of the competitors have the same technical capabilities. From the technical side, you can get what you are looking for here or there.

Integrations with others systems are the most valuable feature. With a little setup, you can connect and make online backups of entire structures like SAP/Oracle/MS Exchange.

Data Protector allows us to improve our SLA in successful backups and the reporting tools integrated with our management console make possible 99% backup success in our clients.

The product could be better in a "policy assignment". Each job requires you to have your own device selection, and it takes a lot of setup work in a large environment.

I've used it for five years.

No, Data Protector is very easy to deploy itself. The final touches are more complicated because of the specificity of each environment.

The StoreOnce software has a few problems with housekeeping jobs, requiring us to contact support.

The software itself is a very robust solution. The database in new PostgreSQL architecture allows a large cell without problems.

The customer service works well, but we don’t have a lot of specialists/vendors here in Brazil.

We never have problems with technical support.

We have a lot of customers who migrated to Data Protector. The main motive was cost X benefit of the solution. Data Protector is a simple software with a very huge potential to attend to mid-high businesses.

Initial setup was very simple. With GUI or Command Line Interface, it's just a few steps and the software is installed and ready for the setup the jobs.

We always implement in-house. We had a bad experience with a vendor team's lack of expertise.

Licensing of HP Data Protector is one of the best things about this product. We have a lot of flexibility to choose TB or number, Online Extension, etc. Also, one Cell Manager license grants unlimited file system backups, so you can use one or a number of licenses in a small environment. This makes the product very attractive.

Yes, we evaluated BackupExec and ArcServer, which are better in some ways, but lost to Data Protector in a lot of ways.

Stay in focused to make things work simply and use the software feature without fear. Data Protector offers a lot of customization, so know your environment particularities before setup and optimize the functions.

The most valuable features include Sharepoint item-level restore and integration with the vSphere hypervisor.

It provides us with more assurances that the backup procedure is actually working.

The user interface as the GUI is out-of-date and should be updated in the next release.

I've used it for four or five years.

We had some issues with the Exchange agent, but this was resolved with HP support.

No issues encountered.

No issues encountered.

No issues encountered.

Tech support varies a bit depending on who takes the call. Generally speaking, it’s at a professional level.

We previously used CA Arcserve.

The product is somewhat complex because of container object permission inheritance. Compared to a “normal” Windows software, it was a bit more complicated.

Implementation was done by a value added reseller (VAR) and their level of expertise was adequate.

In theory, the pricing structure is quite simple: just pick what you need. But the price tag might be a little on the high side.

We also evaluated Symantec Backup Exec.

Get a professional to do the initial configuration and, after that, you can continue on your own.

The most valuable feature for me is the duplication.

With Micro Focus, which works with the HP hardware, you don't need to use interfaces. With other solutions like Backup Exec, etc., you have to run an additional API in the background. It impacts your systems. It's not the same when you are using Micro Focus directly with the HP hardware. This solution is more efficient. If you use another solution, you need to use an additional API. The people who designed Micro Focus were from HP, which is why they work so well together.

The solution would be improved if it would work with OpenStack.

People prefer Veeam because the interface is easier, and Data Protector is difficult in comparison.

Data Protector is beginning to integrate virtual machines. Customers, however, find it more comfortable to work on a virtual machine, for example, with Veeam Backup. They find it easier, once again, because the interface is easier.

Stability isn't perfect. You have issues from time to time. 

I'm working on multiple cases, so I'm able to see what is not working with the software. Micro Focus, however, continues to refine the product, which is one of the strengths of the solution. They have new versions every month to fix problems. We advise clients from time to time to upgrade to improve stability. 

With new installations, incidents can occur sometimes. If you have an incident that affects the backup server, it can impact the software and create a bug. There are people from Micro Focus - high-level people - that can help and take control of the solution remotely to troubleshoot issues.

Regarding scalability, it's unlimited with Data Protector. You can link multiple installations and let them work together. They can share backup devices. You have many possibilities with Data Protector. It's very proficient.

I didn't previously use a different solution.

The initial setup is complex. You have software to install on all of the machines and communication to set, including security communication. It's a delicate process, and it's not something common and easy to do. Normally we plan downtime with the customer. For a big enterprise, we take nearly a week to upgrade the solution.

Occasionally, we have problems when upgrading. Sometimes there's something that's not automated and you need a specialized person that can do the upgrade or the installation for you.

We installed the solution. We are an integrator.

We essentially handle enterprise solutions. We work with enterprises that have their own cloud and machines to back up their systems.

I would rate this solution ten out of ten.

If you are an enterprise, and you need a strong backup solution, Micro Focus is for you. For me, it's the best.

I would like to see an improvement in the reporting feature of this solution as it is really bad. It needs to include important views and dashboards so that we can configure the functions we need. They should also improve their technical support to make the response time faster.

This solution is quite stable because we have only three users. I am not sure if we will increase our usage soon.

The technical support was very slow.

The initial setup was really complex. I am not at all impressed by this solution. It was difficult to find anyone here in Denmark to help us with the setup because my experience was that everybody was moving away from this solution. So we had to do the installation ourselves.

I really wouldn't recommend others to use this solution - especially when it comes to the technical support. I rate this a five out of ten.