A few of the most valuable features for us are backup and restore, the SQL databases, and the exchange and VM's on tape libraries and disks.
Systems support and operations manager at a retailer with 1,001-5,000 employees
A few of the most valuable features for us are backup and restore, the SQL databases, and the exchange and VM's on tape libraries and disks.
What is most valuable?
How has it helped my organization?
We can do backups and restores easier and quicker than before.
What needs improvement?
The Virtual Environment component needs to be improved.
For how long have I used the solution?
We've used it for 10 years.
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What was my experience with deployment of the solution?
There have been no issues with the deployment.
What do I think about the stability of the solution?
Sometimes a few of Data Protector's services do not start automatically even if they are set to do so.
What do I think about the scalability of the solution?
We've had no issues with the scalability.
How are customer service and support?
Technical support is a 9/10.
Which solution did I use previously and why did I switch?
We just used NTBackup.
How was the initial setup?
The initial setup was straightforward and quite simple.
What's my experience with pricing, setup cost, and licensing?
It has lower prices than its competitors, especially for advanced backup to disk.
Which other solutions did I evaluate?
We also looked at Veritas Backup Exec.
What other advice do I have?
If you have a heterogeneous environment, then this is the right product for you.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network admin/security at a government with 1,001-5,000 employees
It's our choice for enterprise backup as it centralizes all our backup needs, although tech support should be organized in ascending tiers vis-a-vis customers' issues.
What is most valuable?
- StoreOnce software
- Federated deduplication
- Vendor agnostic
How has it helped my organization?
It is our enterprise backup solution centralizing all backup needs.
What needs improvement?
Technical support process could be easier/technical web site.
For how long have I used the solution?
I've used it for five years.
What was my experience with deployment of the solution?
When well-planned out and tested deployment was effectively flawless.
What do I think about the stability of the solution?
It’s as scalable as my pocket is – limited to my budget.
How are customer service and technical support?
Customer Service:
It’s as scalable as my pocket is – limited to my budget.
Technical Support:As mentioned this needs work – support is very granular and needs reorganization. Issues should be separated into tier 1,2,3 etc teams vs type of support needed.
Which solution did I use previously and why did I switch?
I have used others – nothing is perfect.
How was the initial setup?
Fairly straightforward when planned out and reviewed.
What about the implementation team?
I did it by myself.
What's my experience with pricing, setup cost, and licensing?
Check the available options to ensure your purchasing correctly for your requirements.
Which other solutions did I evaluate?
We evaluated other backup solutions all of which are very costly compared to this one.
What other advice do I have?
If you don’t have sys admin resources to dedicate to this project, use proffessional services and ensure your support staff get knowledge after.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
OpenText Data Protector
November 2024
Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Infrastructure Supervisor at a retailer with 1,001-5,000 employees
The biggest improvement to our organization is the Restore function which helps us find lost files. The GUI could use improvement.
What is most valuable?
I've used the product for a long time and am very familiar with all its features.
How has it helped my organization?
The Restore function helps us find lost files.
What needs improvement?
- The operation is not so friendly for new users.
- The GUI could also use improvement.
For how long have I used the solution?
I've used it for 10 years.
What was my experience with deployment of the solution?
Yes, client install is an issue for IT guys.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
7/10.
Technical Support:9/10.
Which solution did I use previously and why did I switch?
I've only used Data Protector.
How was the initial setup?
The first setup was complex.
What about the implementation team?
I implemented it myself.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing is rarely bad for the end user.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Read the user manual carefully, and find HP support to help you.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Engineer at a computer software company with 501-1,000 employees
We use it to back up to VTLs without any problem
Pros and Cons
- "Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."
- "In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."
What is our primary use case?
Our primary use case is to back up databases, file systems, servers and information in the database.
What is most valuable?
Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP.
What needs improvement?
In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations.
The feature I would like to see in the next release is only more integration with new databases.
For how long have I used the solution?
I have been using Micro Focus Data Protector for about 20 years.
We are currently using the latest update in some platforms. We are using version 10.
What do I think about the stability of the solution?
Its performance and stability are okay.
In terms of maintenance, we only need to do updates when we receive information. Not more than.
What do I think about the scalability of the solution?
Micro Focus Data Protector is an easily scalable solution.
We have six people in my company using it.
How was the initial setup?
The initial setup was simple for me because I am experienced and have used Data Protector for many years. It takes one hour maximum.
What other advice do I have?
I would recommend Micro Focus Data Protector to other users.
On a scale of one to ten, compared with other solutions, I would give it a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Diretor Tecnico
Avoid using many LTO drives; when using fewer drives, the price will be extremely good
Pros and Cons
- "Backup of SAP/Oracle -- they are more robust than the competition."
- "Virtualization."
How has it helped my organization?
The flexibility when restoring Oracle/SAP data.
What is most valuable?
What needs improvement?
Virtualization.
What do I think about the stability of the solution?
Delay when using a big Internal database.
What do I think about the scalability of the solution?
Same as above.
How are customer service and technical support?
Excellent when support in Brazil gets the ticket.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Very easy.
What's my experience with pricing, setup cost, and licensing?
Avoid using many LTO drives; when using fewer drives, the price will be extremely good.
Which other solutions did I evaluate?
No, but I'm very familiar with CommVault.
What other advice do I have?
I'd go ahead if you're not planning on using it with Virtualization.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO Infrastructure, Tehcnical Support, & Operations at a healthcare company with 1,001-5,000 employees
It provides us with backups of both DB2 and HP-UX, yet it doesn't allow for scheduling or selecting backup options on a per-server basis.
What is most valuable?
It has the ability to backup both DB2 (IBM's RDBMS) and HP-UX (HP's Unix OS).
What needs improvement?
The ability to schedule and to select backup options on a per-server basis.
By comparison, Backup Exec has a nice way to select what to backup and where to backup.
For how long have I used the solution?
I've used it for three years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
5/10.
Technical Support:5/10.
Which solution did I use previously and why did I switch?
We switched because we needed to backup DB2 and HP-UX.
How was the initial setup?
It's very difficult to understand the interface initially. Without support, it is difficult to configure and understand the solution.
What about the implementation team?
We implement in-house.
What was our ROI?
I didn’t calculate it.
What's my experience with pricing, setup cost, and licensing?
For us, it's a very expensive product.
Which other solutions did I evaluate?
Netbackup
What other advice do I have?
I recommend not to implement Data Protector, as it is not friendly and you need to have a dedicated person to administer it.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Tekniker at a tech services company with 51-200 employees
It has helped out our backup services requirement for retentions, though the web interface needs improvement.
What is most valuable?
The database it provides is the most valuable feature for us.
How has it helped my organization?
It has helped out our backup services requirement for retentions.
What needs improvement?
It would be great if the software could help with optimizing the device. Also, the web interface needs improvement.
For how long have I used the solution?
We have used this product for around six years, I think, possibly more.
What was my experience with deployment of the solution?
No issues as the installer detected it quickly.
What do I think about the stability of the solution?
The Data Protector software service shuts down randomly sometimes.
What do I think about the scalability of the solution?
7-8/10
How are customer service and technical support?
7-8/10
Which solution did I use previously and why did I switch?
We had the previous version, and since our service was growing, we needed an extra. So we got this one.
How was the initial setup?
It was straightforward.
What about the implementation team?
We did it in-house.
What was our ROI?
The ROI is basically just the fact that it is cheaper than the price for hard drive per gigabyte, and it's easier to store and organize.
Which other solutions did I evaluate?
We also looked at options from IBM, since they have become a lot cheaper and easier to use.
What other advice do I have?
Check if you actually need a tape library this big.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an HP reseller.
IT Systems Administrator at a tech vendor with 10,001+ employees
It's pretty stable, but when it does fail, we can quickly reset the internal database.
What is most valuable?
For us, disaster recovery is the most valuable feature.
How has it helped my organization?
We do not use the product within our own organization’s backup solution.
What needs improvement?
The Disk Agent feature is pretty basic, for instance, with the included wildcards.
For how long have I used the solution?
I've used it for more than five years.
What was my experience with deployment of the solution?
Upgrades can lead to issues with the internal database.
What do I think about the stability of the solution?
Data Protector is pretty stable, but when it does fail, we can quickly reset the internal database.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
I haven't contacted customer service.
Technical Support:High. The last upgrade caused issues, but due to their support, we didn't need to roll back.
Which solution did I use previously and why did I switch?
No previous solution was used.
How was the initial setup?
It's straightforward.
What about the implementation team?
We did it in-house.
Which other solutions did I evaluate?
It wasn't chosen, but mandatory for the specific customer.
What other advice do I have?
Look to other products before buying, if you require complex backup solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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i used data protest 6 and 7 but in this product i seen very familiar to use and handle the situation. but it not 100 percent recover exchange database file means some time its getting fails on testing. for my advise this is good for small data backup. but not for disaster recovery.