OpenText Data Protector Reviews

I think that the most valuable feature for us of HP Data Protector is its ability to connect and integrate with all the other systems of our company. It's very important to us that all individual solutions in our IT infrastructure are able to work together.

Because HP Data Protector connects with the other systems in our company, we're able to better use our time and resources to address other concerns instead of dealing with issues of incompatibility.

There are several areas for improvement, including the database, the stability, ease-of-use, and the interface (which is too old).

I've used it for about four years.

Yes, we've had some issues with deployment. Sometimes we've needed to connect to a client and launch the deployment from there.

Yes, we've had issues with stability. Specifically, the database that uses this version of of Data Protector is unstable.

We haven't had any issues with scalability of the solution itself. The only thing that holds it back are the licenses we've had to purchase to run more jobs.

I'd say that customer service is nice.

Technical support is good, but it seems that we're always needing to update versions.

We used a previous solution and we switched to HP Data Protector based on our partner's recommendation.

The initial setup was complex and we needed support from HP to complete it.

A vendor team implemented it for us. They had a nice level of expertise.

I'd say that our ROI is bad.

HP Data Protector is an expensive solution.

We did not evaluate other options.

My advice would be to evaluate it first. My opinion is that HP doesn't improve this product enough.

Cell manager and single drive for Windows/Linux.

It helps us with ISO 9001 statement norms.

The GUI needs to be easier to administrate.

Also, it should have better access to more materials to help understanding the product (like the different between INCR, & INCR1, etc. and how it works).

Around one year.

No issues encountered.

No issues encountered.

It's excellent.

It's excellent, but doesn't have my native language (Portuguese).

No previous solution was used.

It was a little complex for everything, because it's the data-protector concept.

I implemented it myself.

High! For our data there is no price.

It's a very good choice, but requires a specialized professional.

Yes. A free one, Cobian and Symantec Backup Exec.

• StoreOnce software
• Federated deduplication
• Vendor agnostic

It is our enterprise backup solution centralizing all backup needs.

Technical support process could be easier/technical web site.

I've used it for five years.

When well-planned out and tested deployment was effectively flawless.

It’s as scalable as my pocket is – limited to my budget.

It’s as scalable as my pocket is – limited to my budget.

As mentioned this needs work – support is very granular and needs reorganization. Issues should be separated into tier 1,2,3 etc teams vs type of support needed.

I have used others – nothing is perfect.

Fairly straightforward when planned out and reviewed.

I did it by myself.

Check the available options to ensure your purchasing correctly for your requirements.

We evaluated other backup solutions all of which are very costly compared to this one.

If you don’t have sys admin resources to dedicate to this project, use proffessional services and ensure your support staff get knowledge after.

Our primary use case is to back up databases, file systems, servers and information in the database.

Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP.

In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations.

The feature I would like to see in the next release is only more integration with new databases.

I have been using Micro Focus Data Protector for about 20 years.

We are currently using the latest update in some platforms. We are using version 10.

Its performance and stability are okay.

In terms of maintenance, we only need to do updates when we receive information. Not more than.

Micro Focus Data Protector is an easily scalable solution.

We have six people in my company using it.

The initial setup was simple for me because I am experienced and have used Data Protector for many years. It takes one hour maximum.

I would recommend Micro Focus Data Protector to other users.

On a scale of one to ten, compared with other solutions, I would give it a nine.

The flexibility when restoring Oracle/SAP data.

Backup of SAP/Oracle -- they are more robust than the competition.

Virtualization.

Delay when using a big Internal database.

Same as above.

Excellent when support in Brazil gets the ticket.

No.

Very easy.

Avoid using many LTO drives; when using fewer drives, the price will be extremely good.

No, but I'm very familiar with CommVault.

I'd go ahead if you're not planning on using it with Virtualization.

• Low-bandwidth backups
• Deduplicated backup storage with StoreOnce.

Many of my clients have been able to remove tape drives from remote sites.

It has a reputation for bugginess.

I've used it for approximately 20 years, since v2.1.

It's very easy to deploy.

The deduplication stores on Windows are a bit flakey.

There were problems in v7 and earlier, but they have been addressed now.

Customer service is mostly through partner companies, so it depends on which partner you are dealing with.

If you can get to the right support technician, it's good, but it can take a long time to escalate issues high enough in the organisation for them to be addressed.

It's pretty straightforward. It's never more than a few days, even in large environments.

I implement Data Protector for most of my customers myself.

As it is a backup solution, ROI is very hard to measure. How much money did we not lose because we had backups in place?

HP will try to sell you on capacity-based licensing first; make sure that they also quote on "classic" licensing as this can come in much cheaper for large-but-simple environments.

Get an expert to set it up, and it will be good.

A few of the most valuable features for us are backup and restore, the SQL databases, and the exchange and VM's on tape libraries and disks.

We can do backups and restores easier and quicker than before.

The Virtual Environment component needs to be improved.

We've used it for 10 years.

There have been no issues with the deployment.

Sometimes a few of Data Protector's services do not start automatically even if they are set to do so.

We've had no issues with the scalability.

Technical support is a 9/10.

We just used NTBackup.

The initial setup was straightforward and quite simple.

It has lower prices than its competitors, especially for advanced backup to disk.

We also looked at Veritas Backup Exec.

If you have a heterogeneous environment, then this is the right product for you.

For us there are no features which we could call the most valuable. I think all components fulfill their jobs, but not one more than another.

I think this product doesn’t improve any processes or functions in our company.

We think troubleshooting is one of the most difficult parts in this product. It is hard to find any signs for job errors and why a job did not run successfully.

We've used the Data Protector solution for more than ten years now.

At the moment, we are updating to v9 together with an HP consultant, so hopefully he can help us with our issues.

No issues encountered.

No issues encountered.

9/10.

9/10 - we have not had any bad experiences with support.

The initial setup wasn’t that complex, because Data Protector recognized all the tapes automatically, and we could adapt some settings.

We did it in-house with support from a consultant.

Have a consultant available in case there are any issues.