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Information Technology Project Manager at a logistics company with 5,001-10,000 employees
Real User
Good database, but lots of issues around bugs and insufficient technical support
Pros and Cons
  • "Overall, there are some very good features on Oracle and it offers good customization capabilities."
  • "Technical support does not offer the best service and should be improved."

What is our primary use case?

We primarily deliver the solution to a variety of companies, including those involved in automotive logistics.

What is most valuable?

The database is very good. It provides exact data.

Overall, there are some very good features on Oracle and it offers good customization capabilities.

What needs improvement?

We've experienced some technical issues that have delayed projects. Bugs seem to pop up in new releases.

Technical support does not offer the best service and should be improved.

For how long have I used the solution?

We've been using the solution for two to three years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
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What do I think about the stability of the solution?

The stability of the solution is okay, but on the technical side, there is some troubleshooting that is needed. There aren't many people that can help with this in our region. It might be a problem in the Middle East.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We've been in contact with technical support. We're able to create and rank tickets and escalate them if necessary. We do have issues that pop up from time to time, and it seems to take a while to get results. I'd rate the service level we receive three out of ten.

How was the initial setup?

The setup wasn't necessarily straightforward, and we're still working on deployment, which we plan to complete in the coming year. The finalization of the setup was delayed when we had a few issues.

What about the implementation team?

The project was very large and we handled it with the help of the ATSI team.

Which other solutions did I evaluate?

We're constantly looking for other options. Our team keeps an eye out for other solutions that could, for example, save us money.

What other advice do I have?

We run different applications on the Oracle Cloud platform and use the cloud deployment model.

We use the solution quite extensively on a daily basis.

Oracle is a good option for enterprise-level companies, but for small and medium-sized businesses, I'd recommend another option.

I'd rate the solution six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1383855 - PeerSpot reviewer
Sr. Manager, Information Technology at a pharma/biotech company with 1,001-5,000 employees
Real User
Easy to setup, with good manageability and good support
Pros and Cons
  • "The most valuable features are the manageability and the user interface."
  • "In the next release, I would like to see more automation."

What is most valuable?

The most valuable features are the manageability and the user interface.

What needs improvement?

The internal training program has to be exchanged with the customers more. This is something that has already been initiated. 

The user interface could be improved and be further simplified.

Technical support is good but they could be better.

In the next release, I would like to see more automation.

For how long have I used the solution?

We have been using Oracle for two years.

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution.

From an application point of view, we have approximately 200 users who are using the services on the Oracle Cloud.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Oracle Database and switched to Oracle Cloud. It was a single point of ownership, so it was the right fit for us.

How was the initial setup?

The initial setup was straightforward and it took approximately 15 to 20 minutes to deploy.

We have a team of two; one is a manager and one in IT to maintain this solution.

What about the implementation team?

We did not use a vendor team or reseller. We completed the implementation on our own.

What's my experience with pricing, setup cost, and licensing?

We pay the subscription cost.

What other advice do I have?

At this time we are not using any products for hyper-converged infrastructure. We do have some computers for hyper-converged, however, those products are not moving very much.

We have moved our mission-critical workloads onto the cloud or we are using them on-premises for a traditional approach.

We have plans to use continue using this solution in the future.

I would this product to others who are interested in using it.

I would rate Oracle Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
reviewer936300 - PeerSpot reviewer
Director Of Sales Marketing at a energy/utilities company with 10,001+ employees
Real User
Stable and installation is straightforward
Pros and Cons
  • "Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea."

    What is our primary use case?

    We use Oracle Database, and it only runs on Oracle Cloud Platform. No other cloud vendors support it.  

    For how long have I used the solution?

    I've been working with Oracle Cloud Platform for six months.

    What do I think about the stability of the solution?

    Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea. 

    How was the initial setup?

    Oracle Cloud installation is about the same as any other CSP—very straightforward.

    What other advice do I have?

    I rate Oracle Cloud seven out of 10.  I say seven because I don't have much experience with Oracle Cloud.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1483689 - PeerSpot reviewer
    Head of Security at a computer software company with 501-1,000 employees
    Real User
    Good availability with low implementation costs but needs better scripting methodology
    Pros and Cons
    • "The pricing isn't too bad."
    • "The solution could always be less expensive."

    What is our primary use case?

    We have an application and run this application on this Infrastructure element. That's our primary use case for this product.

    How has it helped my organization?

    The solution has improved our organization's implementation and running costs. It's saved us money already, in just a few short months.

    What is most valuable?

    We plan to use the solution to service our databases. 

    The solution's availability is quite good.

    The implementation costs are quite low. The pricing isn't too bad.

    What needs improvement?

    The solution needs to improve the creation process for server fonts and the usability and scripting methodology. There's a lot of room for improvement so far.

    Technical support is pretty good, however, it could be improved upon.

    The solution could always be less expensive. 

    If the product could add HSM services to the infrastructure service, that could make it better.

    For how long have I used the solution?

    We've been using the solution for about six months at this point. It hasn't been a year yet. It's still relatively new.

    What do I think about the stability of the solution?

    If we're just speaking about the database, it's a very stable solution. In terms of the cloud aspect, we are still at the very beginning. It's still quite new to us as a product. We will see when we have relevant experience with real operational statistics. Therefore, it's difficult to make a statement on stability in general. I don't have enough information.

    What do I think about the scalability of the solution?

    We don't have the relevant experience yet to really discuss scalability. It's not something that we have attempted yet, with the product still being so new to us. We need more time to really figure that part out.

    How are customer service and technical support?

    Technical support has been pretty good so far. I'd give them a rating of eight out of ten. We're mostly satisfied with the service they've provided. They are knowledgeable and responsive. That said, it could be slightly improved. 

    How was the initial setup?

    While the installation was relatively easy, there is some complexity involved when you get into the scripting methodology. To create at least 10 or 40 databases with the same scripting is not really easy.

    The deployment took around two or so weeks.

    What's my experience with pricing, setup cost, and licensing?

    In terms of pricing, as far as I've heard from my colleagues and the management, it is an acceptable price. However, they would still be interested in a cheaper solution.

    Which other solutions did I evaluate?

    If they did attempt to evaluate another solution, at the time, I was not at the company. Since I have been around, they have only been interested in the Oracle solution.

    What other advice do I have?

    We are a reseller partner.

    In general, I would rate the solution at a seven out of ten. We're mostly happy with the solution, however, there are aspects that can be improved upon.

    I would recommend this product to companies who are really familiar with the earlier version of Oracle databases.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Mahaboob Pasha - PeerSpot reviewer
    Solutions Architect at Truglobal
    Real User
    Top 10
    Reliable and includes several adaptors for integration with other solutions
    Pros and Cons
    • "The most valuable feature is that it offers several adaptors."
    • "The configuration through the cloud is complicated. It's not straightforward."

    What is our primary use case?

    Our customers have the licenses and we provide the development, implementation, and support.

    We provide services to our clients.

    What is most valuable?

    The most valuable feature is that it offers several adaptors.

    What needs improvement?

    The configuration through the cloud is complicated. It's not straightforward.

    With the on-premises version, FTP, P2P, or any adaptors were directly configurable. Now, with the Cloud, we have to make some changes in the settings and configuration.

    It is not scalable.

    The support is average, they could be better.

    For how long have I used the solution?

    I have 15 years of experience in IT. With Oracle Cloud, I have more than two years.

    What do I think about the stability of the solution?

    Oracle Cloud is stable.

    What do I think about the scalability of the solution?

    It's not scalable.

    How are customer service and technical support?

    I have contacted technical support. It's a field service and I get a quick resolution, but with some, they take their time. They are average.

    What other advice do I have?

    I would recommend Oracle Cloud to anyone who is interested in using it, but there are some limitations.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Servicorpe67 - PeerSpot reviewer
    Works at CARDONE TRAINING TECHNOLOGIES, INC
    Real User
    Flexible solution that enables us to write Java scripts
    Pros and Cons
    • "I like that the program is flexible. I can use it to write Java scripts. I also like the website, because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use."
    • "There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."

    What is our primary use case?

    I want to get OCA for Java, so I am using it for practice.

    What is most valuable?

    I like that the program is flexible. I can use it to write Java scripts. I also like the website because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use.

    What needs improvement?

    There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java. If I want to learn Java, I have to install the program, but I would like it if was available for desktops. I use my PC to learn most of the time.

    For how long have I used the solution?

    I've been using the solution for one year.

    What do I think about the stability of the solution?

    The solution is very stable. If you are using it to build an application, it's stable.

    How are customer service and technical support?

    Technical support is helpful. I don't really need them. It's simple to learn how to use it. 

    How was the initial setup?

    It's very easy. I just accept to complete the install. Since it's an application, you just press install. The deployment didn't take long.

    What about the implementation team?

    I implemented the solution myself.

    What other advice do I have?

    I would give the solution a rating of 8 out of 10.

    I would like it if maybe they could create a curriculum for Java, if they can integrate a curriculum for learning Java specifically, for the certification. The Oracle certification for Java. I'm using it to teach kids how to code.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    ITA at a tech services company with 10,001+ employees
    Real User
    Deployment is the most valuable feature but the setup was not simple
    Pros and Cons
    • "The deployment is most valuable feature."
    • "The setup was not simple."

    What is our primary use case?

    Our primary use case of this solution is to do implementations on the cloud like Oracle Application, PeopleSoft, and E-Business Suite.

    What is most valuable?

    The deployment is the most valuable feature.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    The stability of the solution is okay.

    What do I think about the scalability of the solution?

    The users we have are from 100's to 1000's. It depends on the deployment. The implementation strategy depends on a case by case basis.

    How was the initial setup?

    The setup was not very simple but not complex either.

    What's my experience with pricing, setup cost, and licensing?

    I am not involved with the pricing model of the solution.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1002447 - PeerSpot reviewer
    IT Manager with 1-10 employees
    Real User
    Does everything we need it to, great tech support
    Pros and Cons
    • "Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good."
    • "Oracle Cloud's price is very high."

    What is most valuable?

    What I find the most valuable is the fact that there is zero down time for automatic offer. That is very good design for this environment. Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good.

    What needs improvement?

    Oracle Cloud's price is very high. Overall, Oracle Cloud is doing everything I need it to. I have not had any issues with the application, deployment, and implementation. It is very suitable for us, especially considering our needs. Other than the price, I do not see where any further changes could be made. 

    For how long have I used the solution?

    I have been using this product for the last three years.

    What do I think about the stability of the solution?

    Oracle Cloud is stable. 

    What do I think about the scalability of the solution?

    We have not had any issues with scalability.

    How are customer service and support?

    I am satisfied with the technical support.

    How was the initial setup?

    The initial setup was easy. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.