We use Oracle Cloud Platform to move business applications, such as Oracle ERPs and Oracle Analytics, from on-premise infrastructure to the Oracle Cloud.
Founder & Managing Director Digital Solutions at a tech services company with 51-200 employees
Great price value and responsive support
Pros and Cons
- "The technical support is good, they have been responsive and helpful."
- "The portfolio should improve for the Oracle Cloud Platform. Oracle has to increase the services offered. New services should be added to be able to compete better with Amazon AWS which is the best, and the biggest service. Oracle Cloud Platform has a small portfolio, but it's a good one."
What is our primary use case?
What needs improvement?
The portfolio should improve for the Oracle Cloud Platform. Oracle has to increase the services offered. New services should be added to be able to compete better with Amazon AWS which is the best, and the biggest service. Oracle Cloud Platform has a small portfolio, but it's a good one.
For how long have I used the solution?
I have used the Oracle Cloud Platform for approximately four years.
What do I think about the stability of the solution?
We had our first major incident this week with the Oracle Cloud Platform. We have not had any other problem in the four years we have been using it. The stability and the availability that we found in Oracle Cloud Platform is really good, at least similar to what you can find in Amazon AWS or Microsoft Azure.
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Oracle Cloud Infrastructure (OCI)
January 2025
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How are customer service and support?
The technical support is good, they have been responsive and helpful.
Which solution did I use previously and why did I switch?
I have used Amazon AWS and Microsoft Azure.
How was the initial setup?
When migrating applications to the Oracle Cloud Platform it can take between two and four weeks depending on the project. During these four weeks, we do not only do the deployment, but it also involves a two-day infrastructure deployment, we move all the applications and run all the user testing scenarios. The full project with all the project traces normally lasts approximately four weeks but the infrastructure deployment takes a few days.
What about the implementation team?
Oracle Cloud Platform architecture needs a system engineer for deployment and maintenance. Typically, the same team that is working on the on-premise architecture, with a little training can easily deploy it on the cloud.
The business applications will need someone with more specific skills.
Overall each project requires a different amount of supporting individuals.
What's my experience with pricing, setup cost, and licensing?
The best aspect of the Oracle Cloud Platform is the relation between the performance and the price. When you compare the price with Amazon AWS, Microsft Azure, or any other, the price for performance is the best.
There are plenty of license options. For example, you can license the solution by the user, CPU, fixed period, and on-demand. The options are similar to Amazon AWS.
What other advice do I have?
I rate Oracle Cloud Platform an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Of Sales Marketing at a energy/utilities company with 10,001+ employees
Stable and installation is straightforward
Pros and Cons
- "Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea."
What is our primary use case?
We use Oracle Database, and it only runs on Oracle Cloud Platform. No other cloud vendors support it.
For how long have I used the solution?
I've been working with Oracle Cloud Platform for six months.
What do I think about the stability of the solution?
Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea.
How was the initial setup?
Oracle Cloud installation is about the same as any other CSP—very straightforward.
What other advice do I have?
I rate Oracle Cloud seven out of 10. I say seven because I don't have much experience with Oracle Cloud.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
January 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Head of Security at a computer software company with 501-1,000 employees
Good availability with low implementation costs but needs better scripting methodology
Pros and Cons
- "The pricing isn't too bad."
- "The solution could always be less expensive."
What is our primary use case?
We have an application and run this application on this Infrastructure element. That's our primary use case for this product.
How has it helped my organization?
The solution has improved our organization's implementation and running costs. It's saved us money already, in just a few short months.
What is most valuable?
We plan to use the solution to service our databases.
The solution's availability is quite good.
The implementation costs are quite low. The pricing isn't too bad.
What needs improvement?
The solution needs to improve the creation process for server fonts and the usability and scripting methodology. There's a lot of room for improvement so far.
Technical support is pretty good, however, it could be improved upon.
The solution could always be less expensive.
If the product could add HSM services to the infrastructure service, that could make it better.
For how long have I used the solution?
We've been using the solution for about six months at this point. It hasn't been a year yet. It's still relatively new.
What do I think about the stability of the solution?
If we're just speaking about the database, it's a very stable solution. In terms of the cloud aspect, we are still at the very beginning. It's still quite new to us as a product. We will see when we have relevant experience with real operational statistics. Therefore, it's difficult to make a statement on stability in general. I don't have enough information.
What do I think about the scalability of the solution?
We don't have the relevant experience yet to really discuss scalability. It's not something that we have attempted yet, with the product still being so new to us. We need more time to really figure that part out.
How are customer service and technical support?
Technical support has been pretty good so far. I'd give them a rating of eight out of ten. We're mostly satisfied with the service they've provided. They are knowledgeable and responsive. That said, it could be slightly improved.
How was the initial setup?
While the installation was relatively easy, there is some complexity involved when you get into the scripting methodology. To create at least 10 or 40 databases with the same scripting is not really easy.
The deployment took around two or so weeks.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, as far as I've heard from my colleagues and the management, it is an acceptable price. However, they would still be interested in a cheaper solution.
Which other solutions did I evaluate?
If they did attempt to evaluate another solution, at the time, I was not at the company. Since I have been around, they have only been interested in the Oracle solution.
What other advice do I have?
We are a reseller partner.
In general, I would rate the solution at a seven out of ten. We're mostly happy with the solution, however, there are aspects that can be improved upon.
I would recommend this product to companies who are really familiar with the earlier version of Oracle databases.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Architect at Truglobal
Reliable and includes several adaptors for integration with other solutions
Pros and Cons
- "The most valuable feature is that it offers several adaptors."
- "The configuration through the cloud is complicated. It's not straightforward."
What is our primary use case?
Our customers have the licenses and we provide the development, implementation, and support.
We provide services to our clients.
What is most valuable?
The most valuable feature is that it offers several adaptors.
What needs improvement?
The configuration through the cloud is complicated. It's not straightforward.
With the on-premises version, FTP, P2P, or any adaptors were directly configurable. Now, with the Cloud, we have to make some changes in the settings and configuration.
It is not scalable.
The support is average, they could be better.
For how long have I used the solution?
I have 15 years of experience in IT. With Oracle Cloud, I have more than two years.
What do I think about the stability of the solution?
Oracle Cloud is stable.
What do I think about the scalability of the solution?
It's not scalable.
How are customer service and technical support?
I have contacted technical support. It's a field service and I get a quick resolution, but with some, they take their time. They are average.
What other advice do I have?
I would recommend Oracle Cloud to anyone who is interested in using it, but there are some limitations.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Principal Consultant at a tech vendor with 1,001-5,000 employees
Good monitoring capability but it should should support non-Oracle workloads
Pros and Cons
- "The most valuable feature is the monitoring."
- "This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."
What is our primary use case?
We are using Oracle Cloud for ERP lift and shift.
What is most valuable?
The most valuable feature is the monitoring.
The cloud tools that Oracle provides are useful.
What needs improvement?
The networking is in need of improvement.
The price of this solution can definitely be improved.
This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud. We need to have a multi-cloud solution because for Oracle products we use Oracle Cloud, but for other products, we need to use other clouds. If the option to run other workloads were available, such as those by Microsoft, then this would be an added advantage to the Oracle footprint.
For how long have I used the solution?
We have been using Oracle Cloud for two years.
What do I think about the stability of the solution?
This solution is good, in terms of stability.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 200 users for our ERP and we do plan to increase usage in the future.
How are customer service and technical support?
The technical support is ok, although it should be refined and more proactive.
How was the initial setup?
The initial setup was a straightforward network peering between two tenancies.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little bit expensive compared to other products. There are no costs in addition to the standard licensing fees.
What other advice do I have?
My advice to anybody who is considering this solution is to consult with Oracle before implementing it. The architecture and the features need to be considered for suitability because it is not a fit for everyone. They have to go through a process of evaluating these things in advance.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deployment is the most valuable feature but the setup was not simple
Pros and Cons
- "The deployment is most valuable feature."
- "The setup was not simple."
What is our primary use case?
Our primary use case of this solution is to do implementations on the cloud like Oracle Application, PeopleSoft, and E-Business Suite.
What is most valuable?
The deployment is the most valuable feature.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability of the solution is okay.
What do I think about the scalability of the solution?
The users we have are from 100's to 1000's. It depends on the deployment. The implementation strategy depends on a case by case basis.
How was the initial setup?
The setup was not very simple but not complex either.
What's my experience with pricing, setup cost, and licensing?
I am not involved with the pricing model of the solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Project Manager at a logistics company with 5,001-10,000 employees
Good database, but lots of issues around bugs and insufficient technical support
Pros and Cons
- "Overall, there are some very good features on Oracle and it offers good customization capabilities."
- "Technical support does not offer the best service and should be improved."
What is our primary use case?
We primarily deliver the solution to a variety of companies, including those involved in automotive logistics.
What is most valuable?
The database is very good. It provides exact data.
Overall, there are some very good features on Oracle and it offers good customization capabilities.
What needs improvement?
We've experienced some technical issues that have delayed projects. Bugs seem to pop up in new releases.
Technical support does not offer the best service and should be improved.
For how long have I used the solution?
We've been using the solution for two to three years.
What do I think about the stability of the solution?
The stability of the solution is okay, but on the technical side, there is some troubleshooting that is needed. There aren't many people that can help with this in our region. It might be a problem in the Middle East.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We've been in contact with technical support. We're able to create and rank tickets and escalate them if necessary. We do have issues that pop up from time to time, and it seems to take a while to get results. I'd rate the service level we receive three out of ten.
How was the initial setup?
The setup wasn't necessarily straightforward, and we're still working on deployment, which we plan to complete in the coming year. The finalization of the setup was delayed when we had a few issues.
What about the implementation team?
The project was very large and we handled it with the help of the ATSI team.
Which other solutions did I evaluate?
We're constantly looking for other options. Our team keeps an eye out for other solutions that could, for example, save us money.
What other advice do I have?
We run different applications on the Oracle Cloud platform and use the cloud deployment model.
We use the solution quite extensively on a daily basis.
Oracle is a good option for enterprise-level companies, but for small and medium-sized businesses, I'd recommend another option.
I'd rate the solution six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at CARDONE TRAINING TECHNOLOGIES, INC
Flexible solution that enables us to write Java scripts
Pros and Cons
- "I like that the program is flexible. I can use it to write Java scripts. I also like the website, because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use."
- "There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."
What is our primary use case?
I want to get OCA for Java, so I am using it for practice.
What is most valuable?
I like that the program is flexible. I can use it to write Java scripts. I also like the website because it constantly updates me on things, like artificial intelligence, and the latest technology. I read the articles, on the latest technology that programmers can use.
What needs improvement?
There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java. If I want to learn Java, I have to install the program, but I would like it if was available for desktops. I use my PC to learn most of the time.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The solution is very stable. If you are using it to build an application, it's stable.
How are customer service and technical support?
Technical support is helpful. I don't really need them. It's simple to learn how to use it.
How was the initial setup?
It's very easy. I just accept to complete the install. Since it's an application, you just press install. The deployment didn't take long.
What about the implementation team?
I implemented the solution myself.
What other advice do I have?
I would give the solution a rating of 8 out of 10.
I would like it if maybe they could create a curriculum for Java, if they can integrate a curriculum for learning Java specifically, for the certification. The Oracle certification for Java. I'm using it to teach kids how to code.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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