Oracle Cloud Infrastructure (OCI) Reviews

Our customers have the licenses and we provide the development, implementation, and support.

We provide services to our clients.

The most valuable feature is that it offers several adaptors.

The configuration through the cloud is complicated. It's not straightforward.

With the on-premises version, FTP, P2P, or any adaptors were directly configurable. Now, with the Cloud, we have to make some changes in the settings and configuration.

It is not scalable.

The support is average, they could be better.

I have 15 years of experience in IT. With Oracle Cloud, I have more than two years.

Oracle Cloud is stable.

It's not scalable.

I have contacted technical support. It's a field service and I get a quick resolution, but with some, they take their time. They are average.

I would recommend Oracle Cloud to anyone who is interested in using it, but there are some limitations.

I would rate this solution a nine out of ten.

Oracle Cloud is a very broad portfolio. They have a very good infrastructure as a service, IaaS portfolio, which has a core function of compute, storage, and networking.

I have been using Oracle Cloud for learning and certification. I have not yet used it in a project for one of our customers, but I definitely plan to increase my usage in the future.

The strength of this product is that they have many good database options, compared to other vendors. In particular, they provide various Oracle database options, which is a unique offering. They offer multiple versions of their own database so that customers have a lot of choices.

Another advantage to Oracle Cloud is the pricing. First, the cost of the basic service is not expensive. Second, the data-out pricing is very liberal. A lot of other vendors charge heavily for getting data out of the platform, but Oracle's policy is very attractive for many customers.

The global coverage in terms of the number of regions that are supported is very limited.  They should really consider improving the availability of this product in more locations. This would help customers to better serve their own clients across different regions. For example, I do not have a local region for coverage in Dubai. My understanding is that it will be coming within the next six months, but there are many other cities that don't have it locally available. Customers with data residency laws need to have their data stored locally, so better coverage is important.

Compared to providers like AWS or Azure, they do not have a large portfolio of services such as artificial intelligence, IoT, or blockchain. They offer some basic services but the choice is not as rich as other cloud providers.

I have been using Oracle Cloud for three months.

My impression of the stability is that it's good.

There are good options with respect to scalability. They offer fault domain, which is an option not available with other cloud providers. The high availability options are also good. The only problem with respect to scalability is that they do not cover too many regions.

I did not have to contact technical support with a problem, although I was receiving good support during my evaluation of the product. There were people from the Oracle support team who were calling to see whether I needed help, and trying to figure out why I had not been using the evaluation period to its fullest. For example, they were willing to extend the evaluation period.

Overall, my initial customer experience from the support team was good.

I am currently using Amazon Web Services (AWS), Azure, and Oracle Cloud. For specific workloads, we might use AWS, but when it comes to database-intensive workloads then Oracle definitely has an edge.

The first time I tried to set up the service, I found it a little bit complex because they had two separate logins for Oracle Cloud Infrastructure and Oracle Cloud Platform. However, after a few months when I tried it a second time, these two were integrated and it was much better. They now have a combined experience for Oracle Cloud Infrastructure and Oracle Cloud Platform.

The length of time required for deployment depends on the solution. In my case, I was trying different services so it is difficult to estimate. That said, I would say that generally, it is easy to deploy.

The subscription is a pay-as-you-go model, with fees that are dependent on usage. The monthly fee will vary based on how much compute, storage, and networking you use.

Oracle Cloud is definitely a product that I recommend, especially for existing Oracle customers. If you have an Oracle database then you should definitely look into it. Similarly, if you have an Oracle SaaS application then you should definitely consider using this platform because there are a lot of integration points.

I would suggest familiarizing yourself with the terminology that is used. This can be done by reviewing the content available on the Oracle website, learning the concepts and terminology that they use. This is important because some of it is slightly different from AWS and Azure, so it is good to have knowledge about topics such as fault domain, tenancy, and compartments.

There are certain things that are unique to Oracle and it would be a good thing to do a basic course, which is available on the website, to help speed up your learning curve.

I think that over the years, Oracle has come a long way and they have improved a lot. They are doing a lot of things the right way. That said, they do not have a breadth of services. More can be offered in terms of analytics, AI, IoT, and blockchain. Although I would expect more services to come in the future, AWS and Azure currently have the edge in this regard.

I would rate this solution a seven out of ten.

We are both users as well as a company of consultants who do the implementations of the product for customers. In comparison to an on-premises solution, I am going to say that simply the ease-of-implementation and ease-of-usage are the primary uses for us. The options and ease of deploying the cloud product make opportunities for us to work in different ways with our customers.  

What is most valuable to me is a very general thing. It is just having the many options and features offered by the product. What I mean is features in terms of the accessibility of the internet, maybe some flexibility in supporting different capabilities and integrations. It is valuable to have that flexibility.  

To improve this product is hard because it is already good and convenient. But I think that Oracle can add even more functionality. There are just certain functionalities that still need improvement or some brushing up and maturity to bring them up to where they should be. Even more integration and user-friendliness is possible in certain ways.  

For example, at our company, we need to have some extra services right now to so we need to subscribe to them from another supplier. It would be nicer if these capabilities were already integrated as a part of the product. If some of these components could be built inside the cloud, that would simplify the architecture.  

I have been using Oracle cloud for between four to five years in some form.  

The stability for financials is okay. I work with it doing financials so that is what I know best. But other functionalities and practices we need to check out and test in the newer versions. I am not very aware of all the modules and all the broader possibilities. But for the financial, it is okay.  

Scalability still is a question mark in some forms that we have not had to test out. It should be scalable because it is on the cloud and that is one of the advantages.  

The Oracle technical support is okay. It is nothing great. It is the same way that it has always been now for the last 25 years. It has not changed with the onset of the cloud products. Oracle has been like that no matter whatever product of theirs they are supporting, the support you get from them is always the same.  

You are looking at a cloud SaaS product, so installation and maintenance are not required. It is maintained by the Oracle providers themselves. So, I mean it is easy to setup in the first place.  

Our deployment took somewhere between four to six months. When we work with clients, how long it takes depends on the customer needs and what kind of customers it is.  

We did not need to use a consultant for the deployment or integration. That is because I am the consultant.  

We have some form of a cloud solution in addition to our physical footprint. So we have a mix actually in our architecture. It is somewhat simple and maybe a little small, but it is all we need because we have a very small user base. We have plans to move everything entirely to the cloud.  

Because we do client support and consulting, we only require internal staff for support of these products.  

There is a subscription cost rather than licensing for this product.  

I do recommend the Oracle Cloud Platform. I recommend it for our use and we also do Oracle consulting. We use Oracle and we also recommend Oracle products.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as eight and one-quarter. It is better than an eight, but not so close to nine.  

Our primary use cases are ERP and HCM systems.

What I like best about Oracle Cloud is that it is an all-in-one system for everything.

Improvements can be made with respect to flexibility in the licensing model.

The deployment should be simpler to do.

The integration tools that they offer are quite complex to use. It would be nice if integration with the SAS tools were a bit easier for end-users. There is no user-friendly interface to navigate for this. If you look at a competing product like Salesforce, it's quite easy to write your own rules. They're not strictly speaking integrations, but it's easy to do your own configuration on new fields and relationships with fields for certain other parts of the system. With Oracle, it is a lot harder to do.

I have been working with Oracle Cloud for one year.

We haven't had trouble with respect to stability.

This product scales according to our needs and does what it claims.

We have approximately 4,000 users.

I have been in contact with technical support and I would say that they are good, albeit disconnected. They seem to work in silos, where some parts of the business understand their part well, but they don't understand the entirety of the Oracle solution well.

Onboarding Oracle is very complex and we are still halfway through the implementation. In total, it will take about a year and a half to deploy.

We are using an Oracle consultant to assist us with the deployment, and I can't say that I am satisfied with their service so far.

We have two or three in-house engineers who perform the maintenance.

My advice for anybody who is implementing Oracle Cloud is to take it one step at a time. It is a good product and one that I recommend. Our implementation experience hasn't been great, but I think that the system is fine.

I would rate this solution an eight out of ten.

We are using Oracle Cloud for ERP lift and shift.

The most valuable feature is the monitoring.

The cloud tools that Oracle provides are useful.

The networking is in need of improvement.

The price of this solution can definitely be improved.

This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud. We need to have a multi-cloud solution because for Oracle products we use Oracle Cloud, but for other products, we need to use other clouds. If the option to run other workloads were available, such as those by Microsoft, then this would be an added advantage to the Oracle footprint.

We have been using Oracle Cloud for two years.

This solution is good, in terms of stability.

The scalability is good. We have approximately 200 users for our ERP and we do plan to increase usage in the future.

The technical support is ok, although it should be refined and more proactive.

The initial setup was a straightforward network peering between two tenancies.

The pricing is a little bit expensive compared to other products. There are no costs in addition to the standard licensing fees.

My advice to anybody who is considering this solution is to consult with Oracle before implementing it. The architecture and the features need to be considered for suitability because it is not a fit for everyone. They have to go through a process of evaluating these things in advance.

I would rate this solution a seven out of ten.

Primarily, we're using the solution when we get data from our IoT devices. We get a lot of data from there. We're collecting it in the cloud, and providing the cloud to our ATI.

From a platform perspective, the most valuable aspect is the ATI management.

The powerhouse management is very good.

The interface should be more user-friendly. Compared to other cloud environments, it's not as good. It should be implemented better from Passport. It should have a better link to the cloud to communicate more effectively.

The solution should integrate better with other tools and different vendors.

I don't know of any additional features that I would like to see added to the solution.

I've been using the solution for about one year.

Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches.

We've been in contact with technical support. We didn't have the best experience.

The initial setup, as I recall, was straightforward.

It only took one day to deploy the solution.

We're partners with Oracle.

I'd recommend the solution.

I'd rate the solution seven out of ten. It's quite average, but effective. The infrastructure and formalizing of a custom platform need a bit of work.

Other solutions are better. Apache is also excellent.

This solution offers a cloud infrastructure for our customers. They are able to host their on-premises products for their users.

Oracle Cloud provides the latest infrastructure with good performance.

This solution is a Generation two data center, which is not offered by any other cloud provider.

This is a highly available and scalable solution that can host both modern and legacy on-premises applications.

One of the problems with this solution is that the person who procures it for the organization becomes a primary owner of the cloud infrastructure, despite not being a technical person. It is the IT people who will be doing the actual work, and Oracle is not able to map it. This is an operational hassle for customers and it has to be cleaned up.

Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions.

Support from Oracle for this solution needs to improve.

Simplifying the cloud management console would be really valuable for small and large customers alike.

The next thing that needs to happen from Oracle is that they quickly expand data centers across different regions. This should happen at the very earliest time possible.

We are a consulting company and we provide solutions and services to end-customers. 

With Oracle Cloud, we create solutions that allow us to provide specific services.

We speak with technical support on a weekly basis. Sometimes, multiple times during the week. The support for this solution is good, but it has to improve because when you compare it to other providers, there is a lot of room for improvement. The quality of the support is good, but the turnaround time for responses is something that is an issue.

Oracle Cloud is a good solution, and better than its competitors, especially for enterprise-level clients. The SaaS application can be really customized using the PaaS with the Oracle Application Express model. The beauty of this is that you can put all of that into a single domain. You don't have to keep it separate. This is a real advantage and the kind of service that only Oracle can offer.

Because it is a generation two data center, everything can be done on a single domain which means that users do not have to pass through multiple domains or multiple hosts. It is a seamless interface for all of the applications.

I would rate this solution a nine out of ten. 

Our use case is for a variety of purposes. We use it for our billing system, our operations support system, our analytic data warehousing, digitalization, customer service, marketing, and sales. So it is integral to our operations.  

It provides us with our first opportunity to use a cloud solution.  

I think the price was actually very good for us although it is not exactly a feature. The autonomous database functions are an excellent feature.  

Even though the price was not bad for our purposes, I think Oracle should open up their software service more to customers by bringing the pricing down for the product. The cost may be a bit high for many potential users.  

One feature I also think I would like to see is better portability of the VMware environment into the Oracle Cloud. I think the integration process should be made more simple. We use vSphere and it was not as easy as it should have been.  

We have been using Oracle Cloud for about 16 months now.  

As far as our impression of the stability, we have had no outages so far. It has been quite stable.  

This product can scale automatically. So if you configure it to scale, it will scale accordingly upon need.  

We have around 24 users working on this solution in our company. They all in technical roles like there are business analysts, there are some developers, there are some engineers, and a few DBAs as well.  

We have had the opportunity to call technical support and we do like their services. There are not any problems with that part of the experience at all. They are good at what they do.  

We had not used a different cloud solution for our infrastructure prior to Oracle. This was our first experience with this type of product.  

The initial setup was really quite straightforward. We did it as part of plans for multiple projects but getting up a VMware database was just another half an hour or so. The process was pretty quick but could still be improved.  

We did some of the implementations ourselves, but on one of the reporting projects, we used an Oracle integrator. We were not entirely satisfied working with them and came away with mixed feelings. I think they did not make the effort to understand the requirements properly and I think that the delivery was really was not up to our expectations.  

Someone considering this product as a solution has to examine their needs. If Oracle Cloud probably meets their use case, then it is a good choice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Oracle Cloud overall as an eight-out-of-ten. They have a good product but there is really some room for improvement while they are still developing the solution into something more mature.