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reviewer1147263 - PeerSpot reviewer
Enterprise Architect at a logistics company with 10,001+ employees
Real User
Nice user interface and good IAM performance
Pros and Cons
  • "I find the interface to be great."
  • "Technical support could be more responsive."

What is our primary use case?

I have created some database instances, and I also use IAM. I have also used the portal.

We have a private cloud deployment.

What is most valuable?

I find the interface to be great.

What needs improvement?

It is not easy to manage your data because you to need to switch your mini console to find a user.

The stability of this solution needs to be improved.

Technical support could be more responsive.

For how long have I used the solution?

I have been using this solution for about three months.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
January 2025
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What do I think about the stability of the solution?

We have had some problems with stability. From when we started using this solution, we have had several bugs.

We use this solution on a daily basis.

What do I think about the scalability of the solution?

We have ten people working with this solution, at a minimum.

How are customer service and support?

Technical support for this solution is average. I contacted them last week and just received a message from them today. It has taken them one week for a resolution.

Which solution did I use previously and why did I switch?

We also use Microsoft AzureAmazon AWS, and Event Cloud. The functionality of these platforms is the same, but the performance of this solution for IAM is better.

How was the initial setup?

The initial setup of this solution is easy.

We have not fully configured and deployed this solution because we still have many questions. I expect that it will be in production in about a month.

What about the implementation team?

We are using a consultant to assist us with the deployment.

What other advice do I have?

This is a product that I recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1383855 - PeerSpot reviewer
Sr. Manager, Information Technology at a pharma/biotech company with 1,001-5,000 employees
Real User
Easy to setup, with good manageability and good support
Pros and Cons
  • "The most valuable features are the manageability and the user interface."
  • "In the next release, I would like to see more automation."

What is most valuable?

The most valuable features are the manageability and the user interface.

What needs improvement?

The internal training program has to be exchanged with the customers more. This is something that has already been initiated. 

The user interface could be improved and be further simplified.

Technical support is good but they could be better.

In the next release, I would like to see more automation.

For how long have I used the solution?

We have been using Oracle for two years.

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution.

From an application point of view, we have approximately 200 users who are using the services on the Oracle Cloud.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Oracle Database and switched to Oracle Cloud. It was a single point of ownership, so it was the right fit for us.

How was the initial setup?

The initial setup was straightforward and it took approximately 15 to 20 minutes to deploy.

We have a team of two; one is a manager and one in IT to maintain this solution.

What about the implementation team?

We did not use a vendor team or reseller. We completed the implementation on our own.

What's my experience with pricing, setup cost, and licensing?

We pay the subscription cost.

What other advice do I have?

At this time we are not using any products for hyper-converged infrastructure. We do have some computers for hyper-converged, however, those products are not moving very much.

We have moved our mission-critical workloads onto the cloud or we are using them on-premises for a traditional approach.

We have plans to use continue using this solution in the future.

I would this product to others who are interested in using it.

I would rate Oracle Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
January 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
IT Architect at Orbis Data
Real User
Great database with good stability and a very good interface
Pros and Cons
  • "The pricing of the solution is pretty good."
  • "I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation."

What is our primary use case?

We are solutions implementors. My first project was an e-commerce platform and mobile application for clients where clients could check credit cards and their status. It's information about the last products purchased. We used the Oracle Cloud Platform for this.

How has it helped my organization?

Since implementing the solution, our service times are much better. We have noticed the better implementation of services with the Oracle Service Bus. There has been an overall reduction of complexity in regards to services.

What is most valuable?

The database is the solution's most valuable aspect.

We appreciate the solution's computing capabilities. It has good Meter Machines. There are good expansions as well.

The database by far is one of the best databases we are using. It has resolved many problems. It's more complete in comparison to all the other databases.

The interface has been renewed and it offers a very good user experience.

The pricing of the solution is pretty good.

What needs improvement?

The marketplace could be improved very much. There are some competing clouds that have marketplaces with solutions that within a few weeks have a total ecosystem running, and that is where Oracle is very limited.

I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation. Oracle could be more clear in the presentation of the hierarchies of services. The configuration for a canvas needs to be very clear. Right now, it's not as good as it could be.

For how long have I used the solution?

I've been working with the solution for about three years at this point. It's been a while.

What do I think about the stability of the solution?

I have a very good impression of the solution's stability. There aren't bugs or glitches. It doesn't crash or freeze. It's very good overall.

What do I think about the scalability of the solution?

The scalability seems to be very good. There seem to be many ways you can automatically scale if you need to. If a company would like to expand this solution, they can do so. However, the scaling process could be a bit more clear.

We have many clients and their sizes vary. One of my clients is a retailer and it has about 2000 employees. They have many physical stores and have e-commerce where they have been using Oracle Platform.

How are customer service and technical support?

Technical support is very good. We have an engineer assigned to our account and they are a very fluent communicator and have been very fast at resolving problems normally.

We have so far been satisfied with their level of service.

How was the initial setup?

The initial setup isn't overly complex. The only complexity was in understanding the way that the user gains access to the services. In other Cloud services, like Amazon, you have a URL that directly allows the user to go to a service. In Oracle, you have to know specific URLs, and there are too many steps to get right to your services. In that sense, it's not as straightforward. They could definitely make the process easier.

In our case, deployment took about two months or so.

What's my experience with pricing, setup cost, and licensing?

The model is basically if you aren't using the solution you won't have to pay. We can turn off the machines if we don't need them and we won't keep incurring bills.

The solution seems to offer pretty competitive pricing. We haven't found it overly expensive. It's very competitive in comparison to other options.

Which other solutions did I evaluate?

We did look at Amazon among other solutions. The decision was basically made after a series of negotiations.

What other advice do I have?

It's one of the best databases in the market. We've found it to be very stable in the new versions. You can plug it into other services easily. As a database solution, it's been very good and you can implement it very quickly.

Overall, I would rate the product at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Senior Java EE & Oracle Fusion Middleware Developer at a tech services company with 51-200 employees
Real User
Stable, with good availability and good security
Pros and Cons
  • "The security on the solution is very good."
  • "The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options."

What is most valuable?

The sign on is very good. 

The availability of the solution is excellent.

The stability offered by the cloud has been great. 

There are a lot of really good product features. It offers everything from mobility, to analytics, to business processes. 

The front-end is like Jet, and it's pretty user-friendly. 

The security on the solution is very good.

What needs improvement?

They must improve the integration layer. It must have everything and be able to integrate with on-premise options a lot of features are not provided on the cloud.

In the Oracle BCS business process, when you create an XSG file and make the integration layer with the base in XSG, there is no validation code in the XSG. Therefore, when you add the field required or field string, it's not checking this validation as it does on-premise.  In the cloud, you need to clear the JavaScript file and validate this field. This is the main problem and they can't in the cloud.

The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options.

For how long have I used the solution?

I've been using the solution for about a year at this point. It hasn't been too long.

What do I think about the stability of the solution?

The product is extremely stable. On-premises solutions may face issues related to CPU usage, however, as a cloud product, you don't have these issues. It makes it very stable. 

What do I think about the scalability of the solution?

As a cloud solution, it's very scalable. It's the main purpose of having a cloud. It's very flexible and scalable as it can expand on the cloud.

Curently, we have ten people who use the solution in our organization.

I don't believe there are plans to increase usage in the future.

How are customer service and technical support?

I've dealt with technical support in the past. It could be improved upon. We need support in the area of customization. It's a pretty new product, so it needs to provide certain features to our clients, and we need technical support to troubleshoot for us.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution before implementing Oracle.

How was the initial setup?

The initial setup is not complex. It's straightforward. Basically, you just connect it, it's like an on-premise deployment. 

What about the implementation team?

I'm able to handle the implementation myself. I don't need the assistance of integrators or consultants. It's pretty easy to accomplish without the help of an outside professional.

What other advice do I have?

My organization is just an Oracle customer.

I've been very impressed with the solution. It's a very good platform.

I'm unsure which version of the solution we're currently using.

I'd advise others to move to Oracle Cloud. If they have a medium-sized business, it would work for you pretty well.

However, it's not a mature solution yet and needs a few more years to grow and build out features on the cloud that currently only exist in the on-premise deployment.

Overall, I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Consultant at a tech services company with 201-500 employees
Consultant
It is user friendly and easy to navigate, but the technical support needs improvement
Pros and Cons
  • "The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance."
  • "The customization and the requests put through were not flexible enough."

What is our primary use case?

Oracle Cloud Platform is user-friendly. It is used for our infrastructure and other services. A form or a database can be created where codes are uploaded. Due to the recent developments, you can also easily upload all the solutions on the cloud, without any plug-ins or forms. The conditions are already defaulted and you will just require it to configure. The platform is new, with a lot of features. However, it isn't as comfortable as AWS and others. Now they are receiving a lot of patches and upgrades which are customized according to the requirements, according to the gaps, including the reconnection filter. 

What is most valuable?

The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance.

What needs improvement?

The customization and the requests put through were not flexible enough. The requests needed to be written and then dispatched to Oracle. The solutions were uncertain, some were resolved early, whereas some of them took time to be dispatched. Oracle needs to address the issues according to the country.

For how long have I used the solution?

I have been working with Oracle Cloud Platform for three and a half years.

What do I think about the stability of the solution?

It's stable, but more stability is required because of changes in nature. Updates happen and there are bugs reported. They need to fix those bugs which hamper stability sometimes. In many cases, customization is required across all the systems and companies, which again disrupts the work. Similarly, issues are reported when they are moving to production. Otherwise, it works fine. I rate the stability a four out of five.

What do I think about the scalability of the solution?

It is easy to scale and that is the reason we can use Oracle Cloud Platform in our enterprise.

How are customer service and support?

The requested logging takes time because when an issue comes up, the database isn’t updated with the newest solutions, and takes weeks to resolve the issues. They need to work on customer support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used SAP. SAP is more of a technical code which made it hard for me to cope with. In comparison, Oracle is more user-friendly and offers consultation.

How was the initial setup?

The initial setup is straightforward. The deployment and the time depend on the project. It's based on the technology that is available for its upload, volume, the nature of the product, and the volume of work we are going to configure. Depending on these, it can be done in minutes or in hours.

Depending on the issue, the maintenance and the requirement of support are also uncertain. Regular maintenance is usually done by the employees. In case of a bigger update, then the requirements change and engineers are required.

What's my experience with pricing, setup cost, and licensing?

It is cheaper as a solution model. It isn’t cheaper than SAP but offers more features and competition.

What other advice do I have?

This solution is much more user-friendly and easy to navigate. It doesn’t require much training, from the end user, or manager's perspective. They can communicate with a lot of other platforms internally and it's beneficial. Overall, it is a nice package and I will rate it seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
James Mwaura - PeerSpot reviewer
Sales & Technical Director at Epitome Panafrican Tech Ltd
Real User
Top 5
Good object storage and managed backup that helps our organization manage data
Pros and Cons
  • "The object storage and managed backup solution are valuable."
  • "The functionalities could be simplified as it is a bit difficult to learn."

What is our primary use case?

Our primary use case for the solution is for data. We wanted to move to cloud and get virtualized servers for a specific entity or power for cloud applications.

What is most valuable?

The object storage and managed backup solution are valuable. Additionally, we like that the charge is per user.

What needs improvement?

The solution has one of the best cloud infrastructures in the world. However, the price can be improved as it is a bit expensive compared to other cloud solutions. In addition, the functionalities could be simplified as it is a bit difficult to learn.

For how long have I used the solution?

We have been using the solution for a year and are currently using the latest version.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable, and the scalability goes hand in hand with pricing.

How was the initial setup?

The initial setup was complex and took two weeks to fully implement.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and extra costs are incurred if you need assistance with the installation. I rate the price a four out of ten.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but the price and simplicity can be improved. I recommend the solution to users considering implementing it if they can afford it.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
BHARAT MAHESHWARI - PeerSpot reviewer
Software Engineer at LTI - Larsen & Toubro Infotech
Real User
Scalable but needs better integration, reporting, and user training
Pros and Cons
  • "Oracle Cloud is reasonably scalable - I'd rate it seven out of ten."
  • "Oracle Cloud could be improved with better third-party integrations."

What needs improvement?

Oracle Cloud could be improved with better third-party integrations. In addition, Oracle EBS has more reporting tools than other software, and more of these should be available in Oracle Cloud. There should also be more training, guidance, and support documentation available for users, as we need to pay additional costs for training at the moment.

For how long have I used the solution?

I've been using Oracle Cloud for three years.

What do I think about the scalability of the solution?

Oracle Cloud is reasonably scalable - I'd rate it seven out of ten.

How was the initial setup?

The initial setup is a little complex in terms of understanding what's required, but once we know what the business is looking for, it's easy to implement in the cloud.

What other advice do I have?

I would rate Oracle Cloud six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Backup Engineer at a computer software company with 501-1,000 employees
Vendor
Top 10
A scalable backup solution with simple configuration
Pros and Cons
  • "The product's configuration is simple."
  • "The solution does not follow a retention policy while taking ad hoc backups. Since it does not follow the retention policy, we had to do the manual task to check the backups."

What is most valuable?

The product's configuration is simple. 

What needs improvement?

The solution does not follow a retention policy while taking ad hoc backups. Since it does not follow the retention policy, we had to do the manual task to check the backups. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

The product is scalable and we can increase the resources which we need to pay. 

How are customer service and support?

The solution's overall support is good if you chose the right platform. 

How was the initial setup?

The product's setup is easy. The tool's setup is a two-step procedure. You need to create a policy and enable automatic backup. The product's maintenance is handled by the vendor. 

What other advice do I have?

I would rate the solution a seven out of ten. The product's backup and configuration are simple. Database maintenance is manageable by engineers. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.