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Muthuvel Sivaraman - PeerSpot reviewer
AVP at a manufacturing company with 10,001+ employees
Real User
Top 5
An enterprise database solution with good performance, stability, and fault alerts.
Pros and Cons
  • "I like the solution’s stability, performance, and fault alerts."
  • "The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."

What is our primary use case?

We use the solution for a loan management solution which requires a database of around 2 TB. The loan management solution helps to disperse loans.

What is most valuable?

I like the solution’s stability, performance, and fault alerts.

What needs improvement?

The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved.

For how long have I used the solution?

I have been using Oracle products for more than 15 years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,640 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable and I would rate its scalability an eight out of ten.

How are customer service and support?

The tool’s support depends on the resource you get from their team for a particular ticket. Sometimes it may take more time and otherwise not.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate the tool’s initial setup an eight out of ten. The solution is an enterprise-grade database and requires an expert to deploy it. Post the UAT testing, the solution’s setup took a day to complete. The product required around five people for the deployment.

What about the implementation team?

We used a third-party vendor for the tool’s implementation.

What's my experience with pricing, setup cost, and licensing?

I would rate the tool’s pricing a ten out of ten since it is expensive.

What other advice do I have?

OCI is a good choice as an enterprise solution. The PL/SQL and stability features are good. You need to definitely go for this solution if money is not an issue. Otherwise, stick with MySQL. We run the solution round the clock and require around three people to maintain it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yasir Obaid - PeerSpot reviewer
Managing Director at Technometrics Limited
Reseller
Effortless scalability, ease of navigation, but complex implementation
Pros and Cons
  • "The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."
  • "The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."

What is our primary use case?

We are hosting and migrating customers to the Oracle cloud, this is the service that we provide. We don't have our own cloud, we use Oracle in the backend.

Many individuals are shifting towards interconnected digital systems, and one significant advantage is Oracle's comprehensive cloud-integrated solution. A large number of people currently utilize Oracle's database, which allows for smoother integration into the cloud platform when migrating from an on-premise solution. Having certified resources is crucial since even if you have an excellent solution, it can be challenging to operate and maintain without qualified individuals. Unfortunately, there is a scarcity of certified resources for solutions, such as SAP, and Dynamics does not yet offer this feature, Oracle Cloud is ahead of the game in this regard.

What is most valuable?

The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives.

What needs improvement?

The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily.

For how long have I used the solution?

I have been using Oracle Cloud for approximately one year.

What do I think about the stability of the solution?

The stability of Oracle Cloud is good. It is highly stable.

What do I think about the scalability of the solution?

The scalability of Oracle Cloud's system is exceptional and highly commendable when handling complex operations, such as running separate billing servers for cell phone companies. With the system, the data can be taken to the cloud and run seamlessly without any problems. Scaling up the system is effortless, particularly with the hyper-converged infrastructure, making the process very straightforward.

We have over 50 users using this solution.

How are customer service and support?

We have an internal support team of professionals and other third-party support if we run into issues.

How was the initial setup?

The migration process can be complicated, particularly for those moving from an outdated on-premise system to a newer online platform. It's unclear whether Oracle Cloud still employs outdated designs, but the migration process itself is not straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market.

I rate the price of Oracle Cloud a four out of ten.

Which other solutions did I evaluate?

We have evaluated other options, but for our niche use case, this solution is best suited for our needs.

What other advice do I have?

I rate Oracle Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,640 professionals have used our research since 2012.
Technical manager at A.S. Watson Group
Real User
The scalability feature of the product is very impressive, but the resiliency part needs improvement
Pros and Cons
  • "The scalability feature of the product is very impressive, especially considering the fact that the tool offers its users a pay-as-you-go model."
  • "The product's resilience is an area of concern where improvements are required."

What is our primary use case?

In my company, we manage the integrations of our internal systems with Oracle Cloud Infrastructure (OCI). We also use the product's interface for our company's employees, especially in areas related to finance, invoices, and other daily transactions, where we have to use the cloud services from either Cisco or Oracle.

What needs improvement?

The product has the monitoring tool developed by RedHat to take care of the end-to-end integrations where improvements are needed. The product's resilience is an area of concern where improvements are required. The HA capabilities of the solution have certain shortcomings, where improvements are required.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for two years. Our company works as implementers of the solution.

What do I think about the stability of the solution?

Stability-wise, it is a very good solution.

What do I think about the scalability of the solution?

The scalability feature of the product is very impressive, especially considering the fact that the tool offers its users a pay-as-you-go model.

My company operates as an enterprise-sized business since we function at a global level.

How are customer service and support?

I rate the technical support a seven to eight out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase was easy because the Oracle Cloud is powerful in terms of its functionalities. When it comes to the setup phase, some of it can be managed by yourself, some with the help of the company's team, and then with the aid of Cloud Shell. In general, the setup phase of the product is easy. A user can choose a pay-as-you-go service. The tool's offerings are different from the on-premises infrastructure, right from the procurement to the setup, including the configuration and everything else, which takes a long time, but for PaaS products, the time taken for all the setup processes is much shorter.

The solution is deployed on the hybrid cloud. Some of the services need to be accessed with the help of our company's internet network only.

The solution can be deployed in a few weeks.

What other advice do I have?

I rate the overall product a seven to eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Narender Singh - PeerSpot reviewer
Principal Consultant at PricewaterhouseCoopers
Real User
Top 5
A scalable and reasonably priced solution that enables users to create their own reports
Pros and Cons
  • "The product enables users to create their own reports."
  • "The product features related to the manufacturing domain must be improved."

What is our primary use case?

We use the solution in insurance and financial institutions like banks.

What is most valuable?

The solution is better than its previous on-premise version. The on-premise version was not flexible enough for end-user reporting requirements. The product enables users to create their own reports. It is really helpful.

What needs improvement?

The product is not stable enough for our SCM client’s requirements. The clients' requirements are not feasible for the out-of-the-box solution. The product features related to the manufacturing domain must be improved.

For how long have I used the solution?

I have been using the solution for five to six years.

What do I think about the stability of the solution?

The tool is not stable. We ended up doing additional tasks to fulfill the client’s requirements. It is not that flexible.

What do I think about the scalability of the solution?

The solution is scalable. Our customers are mainly enterprise-level businesses.

How are customer service and support?

The technical support is very good. It has improved over the last few years. Now, we get better responses from the engineers.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is very easy. The time taken for deployment depends on the volume of the configuration. Generally, it can be done within one or two days. We have one SME and another person to support the SME in configuring the product. It is very easy to maintain the tool.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is reasonable compared to other tools in the market. We pay a yearly subscription. Our clients mainly pay the initial license cost and the yearly subscription fee.

What other advice do I have?

If someone wants to implement the product for a new client, they must understand the features and functionalities available out of the box. I would rate the tool a ten out of ten for the finance modules, but I would rate it a seven for manufacturing. Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chef De Projet BPM and Information Technology at DHL
Real User
Top 20
A user-friendly tool that needs to improve its dynamic reporting capabilities
Pros and Cons
  • "It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better."
  • "The product's technical support is an area with shortcomings that need improvement."

What is our primary use case?

Oracle Cloud Infrastructure is useful for my company's KPI functionality in our transport business.

What is most valuable?

The most valuable features of the solution are its capabilities allowing us in our company to do certain calculations while offering dashboards. Our company also uses the product for data extraction because we don't want direct data extraction from Oracle TMS. We use the product for data extractions and delegations.

What needs improvement?

The product needs to increase its possibilities to have a dynamic dashboard and the capacity to improve to create some reports. The solution's structure for me is very quite old, making it hard for me to create a dynamic dashboard.

In general, the dynamic dashboard and reporting capacity are areas in the product that need improvement.

The product's technical support is an area with shortcomings that need improvement. I need to spend a lot of time on the product's documentation to find the product's usability and capacity. Though I don't contact the support team directly, I end up spending a lot of time on the support provided in the product's manual to find the use cases for which the solution is suitable.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for five years. My company is a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. The issue is more on the ETL side and the capacity of the origin sources to give the data, but the system remains quite strong.

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

The solution's scalability needs to be fixed since it can get a little confusing when used in different parts of your business.

I rate the product's scalability a seven out of ten.

How are customer service and support?

I rate the technical support a six or seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In the past, I used Qlik or Tableau only once to quickly create some reports. I felt the aforementioned products were dynamic and allowed me to create reports more easily, making me feel that the tool was very user-friendly. The number or level of data used in Qlik or Tableau compared to Oracle, there is a huge difference, making it difficult to compare.

How was the initial setup?

The solution is deployed on the cloud.

Though I am a part of the product's deployment process, I am only involved in the task of providing profiles to its users.

The deployment process takes a long time, like six months, since I need to create all the links and indulge myself in a few other activities.

What other advice do I have?

I would suggest those planning to use the solution be careful with the data integration at all stages.

It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better.

I rate the overall solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sharukh-Khan - PeerSpot reviewer
Sales Director at Convelox
Reseller
Top 10
Along with automation and testing features, the tool also focuses on following the global standards set for finance
Pros and Cons
  • "The stability of the solution is very good...The technical support is good."
  • "The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution."

What is our primary use case?

The main use case includes the use of Oracle Financing along with the automation that Oracle provides, which is embedded in the solution itself and helps the banking and insurance to move to Oracle Fusion.

What is most valuable?

There are a number of features. The main feature is automation and other features like automated testing. Additionally, every three months, Oracle makes it a point to upgrade their systems, so they are not worried about being on the old systems, which is a benefit for the customers who are dealing with us.

What needs improvement?

The area where Oracle needs to improve is the mid-level customers for whom they can come up with some solutions other than Oracle NetSuite. Oracle NetSuite is meant for mid-level markets, but customers are willing to move to Oracle Fusion instead of opting for Oracle NetSuite. Oracle needs to properly convey that message to the customers and the market so that mid-level customers can use Oracle Fusion. Right now, Oracle Fusion software is meant for enterprise-sized customers, and as per the mindset of the current market, mid-level customers don't plan to buy Oracle Fusion Cloud ERP. Oracle NetSuite is an option for very small-scale businesses. I spend a lot of time explaining to mid-level customers that they can buy Oracle Fusion.

The solution's scalability is an area with shortcomings, because of which it needs a lot of improvement. Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution.

For how long have I used the solution?

I have been using Oracle Cloud Platform for almost three years. We are a company dealing with one of the partners of Oracle. We provide Oracle to the end customers in the market.

What do I think about the stability of the solution?

The stability of the solution is very good. I would rate the stability of Oracle Cloud Platform a ten out of ten.

What do I think about the scalability of the solution?

My company has a big set of clients, including enterprises and public sector customers.

I would rate the scalability of the solution a five out of ten.

How are customer service and support?

The technical support is good. I would rate the technical support for the solution an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup somewhere around seven. The solution is deployed on the public cloud in our organization.

The time taken for deployment depends on the customer's complexity. Approximately it may take around three to four months.

As for the steps for deployment, every customer's requirement has to be considered, and the implementation should be started at the preferred time when the customer wants it. The customer's cooperation is more important to make sure that the implementation is done properly. It is not Oracle but the customer and the implementation part that plays a key role in the deployment phase.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I would rate the pricing as ten out of ten, where one is cheap and ten is expensive. 

There are no additional costs involved in Oracle Cloud Platform other than the licensing fees.

What other advice do I have?

My only advice to those planning to use it is that they need to move from a customized way of working with their ERP to standardization because Oracle Fusion is all about standardizing the global standard of Oracle Financial Services. Oracle Fusion has adopted whatever globally is being followed. Many customers want the leverage of using their finance system the way they want it, but Oracle Fusion concentrates more on standardization and following the global standards for finance. Any customer willing to go for Oracle Fusion needs to understand that there will be certain standardization, and if you customize it, the work or benefit of Oracle Fusion gets lost. We need to move to standardization rather than making the software more customizable as per the business.

Overall, I would rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Venkatraman Bhat - PeerSpot reviewer
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
Real User
Top 10
Flexible and high-performing, with high availability and excellent technical support
Pros and Cons
  • "Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud. Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick. I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud."
  • "What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem. Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution."

What is our primary use case?

Oracle Cloud has many use cases, and even open-source or non-Oracle products can be hosted on it. Some customers of my company even host SAP applications on Oracle Cloud. People use it for healthcare applications and other third-party applications. People also use it for development purposes.

Oracle has Development Cloud Services bundled with Java, so people use it for application development. Oracle Cloud is also being used for high-performance computing, for example, in wireless industries with crash tests or speed tests that create a huge amount of data in a short period.

Other use cases for Oracle Cloud include large-scale migrating and hosting of databases, for example, enterprise-class databases and open-source databases, which is something that my company does.

Oracle Cloud is also used for hosting ERP products such as SAP Oracle, Oracle ERP, EQL, JD Edwards, etc. It's also used for engineering, for example, GIS applications.

Currently, my company has one customer doing a POC and plans to go live in early 2023, once the POC is approved. For this customer, Oracle Cloud will be utilized for multiple GIS applications, collecting location data through IoT, etc.

Oracle Cloud has multiple use cases. In the area of data management, there's the Oracle Data Lakehouse which is a complete suite of services for managing both structured and unstructured data from different sources. My company works with various customers on multiple use cases. These are customers from different industries involved in different scenarios. One healthcare customer is analyzing the high volume of data multidimensionally with patients, particularly through predictive analysis of certain treatments. Because of in-built products on Oracle Cloud, my team can do some of the concepts based on what industry leaders have in mind. My team can translate that into action points very quickly. 

Other use cases of Oracle Cloud include tech management, ERP, and geological information systems. You can also use it for asset reports, maintenance reports, and utility management such as electricity, water, telephone, etc. It can also be utilized for transportation, traffic management, management of parking spaces for large cities or large building complexes, etc. Oracle Cloud can help in building applications for a smart city. It's suitable for a lot of use cases. You just need to utilize, model, configure, and implement Oracle Cloud.

What is most valuable?

Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). 

Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud.

Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick.

I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud.

What needs improvement?

What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem.

Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution.

For how long have I used the solution?

I've been working with Oracle Cloud for fifteen years.

What do I think about the stability of the solution?

Oracle Cloud is a stable solution. My team has been using it for a good amount of time and it's very stable.

What do I think about the scalability of the solution?

Oracle Cloud has good scalability. To a certain level, you can scale it without even issuing a separate PO. Beyond that, you can always get in touch with the Oracle team and discuss how to scale Oracle Cloud.

How are customer service and support?

The technical support for Oracle Cloud is excellent.

How was the initial setup?

The initial setup for Oracle Cloud is easy, but after you purchase it, you have to wait for the Oracle representative to onboard you to the cloud. Oracle may have a specific reason for this step, so I won't tell Oracle to automate it. If there's a scope to do it, then it's all well and good. Otherwise, Oracle should solve this.

What was our ROI?

Some customers enjoyed ROI from Oracle Cloud. From an operations point of view, sixty percent of the customers who've embraced the latest versions of Oracle Cloud were able to optimize the cost of the operations within the first three quarters.

What's my experience with pricing, setup cost, and licensing?

The price for Oracle Cloud may seem expensive, but if you start comparing features and what Oracle offers, you'll realize that the pricing for Oracle Cloud is competitive.

If you consider every aspect of Oracle Cloud, you'll see that its price tag is reasonable because it has a good user interface, user experience, and management. Oracle Cloud is a sophisticated infrastructure and the level of management it allows you to enjoy isn't available in other solutions, so I wouldn't worry about needing to invest huge money into it because it's a wonderful product to use.

What other advice do I have?

My company is a partner of Oracle Cloud, and it deals with different versions for clients. My team is supporting all versions of Oracle Cloud, but now customers prefer the latest version because of the digital transformations across all industries and all regions of the world.

Across all regions and verticals, in the customer community, people worry about multiple aspects in terms of security, scalability, etc. My advice is when you're planning to migrate to Oracle Cloud or any other public cloud, I can say that Oracle Cloud has all features, for example, routine security and all other features bundled, without any extra costs. Data egress is also free up to 10GB. From compliance and regulatory perspectives, it's all in place in every region Oracle Cloud operates. This is what you should look into, especially if you're an enterprise-class customer when you need to host your business or enterprise applications, or any mission-critical applications. You should seriously look into it and utilize Oracle Cloud because it's compliant in all areas and aspects.

My rating for Oracle Cloud is nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
RajeswaruduChembrolu - PeerSpot reviewer
Delivery Manager at Eappsys Limited
Real User
Stable and scalable with a pretty straightforward setup
Pros and Cons
  • "The solution is pretty straightforward to setup and use."
  • "The pricing is a bit expensive."

What is our primary use case?

I am using the solution to design small applications for InfoGSM and determine if they can convert to business sales. I do not have any active use cases at this point in time. 

What is most valuable?

The solution is pretty straightforward to setup and use.

What needs improvement?

The pricing is a bit expensive. 

For how long have I used the solution?

I have been using the solution for six years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I have not contacted technical support. 

Which solution did I use previously and why did I switch?

I have not used other solutions. 

How was the initial setup?

The setup is straightforward. 

What about the implementation team?

I implemented the solution on my own to design small test applications. 

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive for academic work. 

My company has not yet purchased the solution. It would require a bit of funding for them to purchase the solution in the future. 

What other advice do I have?

I recommend the solution and rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.