Try our new research platform with insights from 80,000+ expert users
Frank Ezuruike - PeerSpot reviewer
DevOps Engineer at Olla Systems Limited
Real User
Top 5
Streamlined enterprise integration with room for faster support
Pros and Cons
  • "The key feature of Oracle Cloud Infrastructure is its seamless integration with Oracle applications."
  • "They could improve their global presence and marketing strategy to compete effectively with the likes of AWS."

What is our primary use case?

We use Oracle Cloud Infrastructure for services similar to AWS and Azure. It is easy to integrate with Oracle's suite of applications, making it seamless for enterprises that rely on Oracle databases.

What is most valuable?

The key feature of Oracle Cloud Infrastructure is its seamless integration with Oracle applications. This makes it a preferred choice for enterprise customers who rely on Oracle databases. Oracle Cloud Infrastructure provides a smooth experience while integrating Oracle data.

What needs improvement?

They could improve their global presence and marketing strategy to compete effectively with the likes of AWS. Additionally, their support team has a slow response time, which is not as great as other cloud providers.

For how long have I used the solution?

I've been using Oracle Cloud Infrastructure for seven years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

Oracle Cloud Infrastructure is stable. However, the challenge is their response time when support is needed.

What do I think about the scalability of the solution?

Oracle Cloud Infrastructure is highly scalable.

How are customer service and support?

The support team from Oracle is not as great as other cloud providers. Their response time is really low.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud Infrastructure is cheaper compared to other cloud providers, except maybe Alibaba Cloud. It is a cost-effective solution for startups and middle-class customers.

Which other solutions did I evaluate?

We prefer to go for AWS or Azure due to their established presence and support.

What other advice do I have?

Generally, I would give Oracle Cloud Infrastructure a rating of six out of ten. I would recommend the solution to startups and middle-class customers due to its financial benefits.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer:
Flag as inappropriate
PeerSpot user
Chef De Projet BPM and Information Technology at DHL
Real User
Top 20
A user-friendly tool that needs to improve its dynamic reporting capabilities
Pros and Cons
  • "It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better."
  • "The product's technical support is an area with shortcomings that need improvement."

What is our primary use case?

Oracle Cloud Infrastructure is useful for my company's KPI functionality in our transport business.

What is most valuable?

The most valuable features of the solution are its capabilities allowing us in our company to do certain calculations while offering dashboards. Our company also uses the product for data extraction because we don't want direct data extraction from Oracle TMS. We use the product for data extractions and delegations.

What needs improvement?

The product needs to increase its possibilities to have a dynamic dashboard and the capacity to improve to create some reports. The solution's structure for me is very quite old, making it hard for me to create a dynamic dashboard.

In general, the dynamic dashboard and reporting capacity are areas in the product that need improvement.

The product's technical support is an area with shortcomings that need improvement. I need to spend a lot of time on the product's documentation to find the product's usability and capacity. Though I don't contact the support team directly, I end up spending a lot of time on the support provided in the product's manual to find the use cases for which the solution is suitable.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for five years. My company is a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. The issue is more on the ETL side and the capacity of the origin sources to give the data, but the system remains quite strong.

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

The solution's scalability needs to be fixed since it can get a little confusing when used in different parts of your business.

I rate the product's scalability a seven out of ten.

How are customer service and support?

I rate the technical support a six or seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In the past, I used Qlik or Tableau only once to quickly create some reports. I felt the aforementioned products were dynamic and allowed me to create reports more easily, making me feel that the tool was very user-friendly. The number or level of data used in Qlik or Tableau compared to Oracle, there is a huge difference, making it difficult to compare.

How was the initial setup?

The solution is deployed on the cloud.

Though I am a part of the product's deployment process, I am only involved in the task of providing profiles to its users.

The deployment process takes a long time, like six months, since I need to create all the links and indulge myself in a few other activities.

What other advice do I have?

I would suggest those planning to use the solution be careful with the data integration at all stages.

It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better.

I rate the overall solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Muthuvel Sivaraman - PeerSpot reviewer
AVP at a manufacturing company with 10,001+ employees
Real User
Top 5
An enterprise database solution with good performance, stability, and fault alerts.
Pros and Cons
  • "I like the solution’s stability, performance, and fault alerts."
  • "The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."

What is our primary use case?

We use the solution for a loan management solution which requires a database of around 2 TB. The loan management solution helps to disperse loans.

What is most valuable?

I like the solution’s stability, performance, and fault alerts.

What needs improvement?

The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved.

For how long have I used the solution?

I have been using Oracle products for more than 15 years.

What do I think about the stability of the solution?

I would rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable and I would rate its scalability an eight out of ten.

How are customer service and support?

The tool’s support depends on the resource you get from their team for a particular ticket. Sometimes it may take more time and otherwise not.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate the tool’s initial setup an eight out of ten. The solution is an enterprise-grade database and requires an expert to deploy it. Post the UAT testing, the solution’s setup took a day to complete. The product required around five people for the deployment.

What about the implementation team?

We used a third-party vendor for the tool’s implementation.

What's my experience with pricing, setup cost, and licensing?

I would rate the tool’s pricing a ten out of ten since it is expensive.

What other advice do I have?

OCI is a good choice as an enterprise solution. The PL/SQL and stability features are good. You need to definitely go for this solution if money is not an issue. Otherwise, stick with MySQL. We run the solution round the clock and require around three people to maintain it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Narender Singh - PeerSpot reviewer
Principal Consultant at PricewaterhouseCoopers
Real User
Top 5
A scalable and reasonably priced solution that enables users to create their own reports
Pros and Cons
  • "The product enables users to create their own reports."
  • "The product features related to the manufacturing domain must be improved."

What is our primary use case?

We use the solution in insurance and financial institutions like banks.

What is most valuable?

The solution is better than its previous on-premise version. The on-premise version was not flexible enough for end-user reporting requirements. The product enables users to create their own reports. It is really helpful.

What needs improvement?

The product is not stable enough for our SCM client’s requirements. The clients' requirements are not feasible for the out-of-the-box solution. The product features related to the manufacturing domain must be improved.

For how long have I used the solution?

I have been using the solution for five to six years.

What do I think about the stability of the solution?

The tool is not stable. We ended up doing additional tasks to fulfill the client’s requirements. It is not that flexible.

What do I think about the scalability of the solution?

The solution is scalable. Our customers are mainly enterprise-level businesses.

How are customer service and support?

The technical support is very good. It has improved over the last few years. Now, we get better responses from the engineers.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is very easy. The time taken for deployment depends on the volume of the configuration. Generally, it can be done within one or two days. We have one SME and another person to support the SME in configuring the product. It is very easy to maintain the tool.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is reasonable compared to other tools in the market. We pay a yearly subscription. Our clients mainly pay the initial license cost and the yearly subscription fee.

What other advice do I have?

If someone wants to implement the product for a new client, they must understand the features and functionalities available out of the box. I would rate the tool a ten out of ten for the finance modules, but I would rate it a seven for manufacturing. Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PuneetKaura - PeerSpot reviewer
Vice President of Sales and Operations at Aquila Clouds
Reseller
Top 5Leaderboard
Suitable for OCI environment but needs to improve pricing
Pros and Cons
  • "Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments."
  • "Pricing could be improved considering competition and market conditions."

What is our primary use case?

We help OCI teams with many things, such as improving the hygiene of the environment. We bring out ideal instances, test storage, and anything that is wrong in the environment. We also perform tag management and policy checks and create recommendations for service providers and enterprise customers around what is wrong or what can be corrected within the historical cloud environment.

We wouldn’t give monthly tracking to the budget for testing up to three months in Oracle Cloud Environment. We can also schedule environments to be shut down during off-peak hours, such as at night or in the afternoon. Our tools can then start the environment as needed, which can help customers save money.

What is most valuable?

Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments.

What needs improvement?

Pricing could be improved considering competition and market conditions.

For how long have I used the solution?

I have been using the Oracle Cloud Platform for almost five years, since 2018. We work with the Oracle partners who are our customers too.

What do I think about the stability of the solution?

There is no issue with the stability.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

There is no support issue.

How would you rate customer service and support?

Positive

How was the initial setup?

We haven’t had any problems with the setup of Oracle.


The deployment will take less than seven to ten days since it can give good reports.


For deployment, we first need to understand the customer requirements and build the architecture around the deployment. We have the customer sign off on it and then go into the software deployment side. This is the proper life cycle of how to do it in the enterprise space. There are a lot of thoughts around the initial way or how we need to structure and architect the environment. For enterprises, it is a complex process. It will take one to two months to have all the sign-offs before we can go into implementation. It is followed across all the installations.


I rate the initial setup of the solution a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive according to services and competition. Also, it is not prevalent in the market. I rate the solution’s pricing a seven on a scale of ten, where ten is expensive, and one is cheap.

What other advice do I have?

We work in a hybrid environment, from on-prem VMware to public cloud sites like Oracle, AWS, GCP, and Azure.

Anybody using Oracle databases should move to OCI. OCI is the better platform to ship to for people currently using on-premises.


Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Venkatraman Bhat - PeerSpot reviewer
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
Real User
Top 10
Flexible and high-performing, with high availability and excellent technical support
Pros and Cons
  • "Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud. Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick. I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud."
  • "What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem. Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution."

What is our primary use case?

Oracle Cloud has many use cases, and even open-source or non-Oracle products can be hosted on it. Some customers of my company even host SAP applications on Oracle Cloud. People use it for healthcare applications and other third-party applications. People also use it for development purposes.

Oracle has Development Cloud Services bundled with Java, so people use it for application development. Oracle Cloud is also being used for high-performance computing, for example, in wireless industries with crash tests or speed tests that create a huge amount of data in a short period.

Other use cases for Oracle Cloud include large-scale migrating and hosting of databases, for example, enterprise-class databases and open-source databases, which is something that my company does.

Oracle Cloud is also used for hosting ERP products such as SAP Oracle, Oracle ERP, EQL, JD Edwards, etc. It's also used for engineering, for example, GIS applications.

Currently, my company has one customer doing a POC and plans to go live in early 2023, once the POC is approved. For this customer, Oracle Cloud will be utilized for multiple GIS applications, collecting location data through IoT, etc.

Oracle Cloud has multiple use cases. In the area of data management, there's the Oracle Data Lakehouse which is a complete suite of services for managing both structured and unstructured data from different sources. My company works with various customers on multiple use cases. These are customers from different industries involved in different scenarios. One healthcare customer is analyzing the high volume of data multidimensionally with patients, particularly through predictive analysis of certain treatments. Because of in-built products on Oracle Cloud, my team can do some of the concepts based on what industry leaders have in mind. My team can translate that into action points very quickly. 

Other use cases of Oracle Cloud include tech management, ERP, and geological information systems. You can also use it for asset reports, maintenance reports, and utility management such as electricity, water, telephone, etc. It can also be utilized for transportation, traffic management, management of parking spaces for large cities or large building complexes, etc. Oracle Cloud can help in building applications for a smart city. It's suitable for a lot of use cases. You just need to utilize, model, configure, and implement Oracle Cloud.

What is most valuable?

Oracle Cloud has wonderful features and offerings as a service. It's not just a pure-play cloud product or SaaS application. It has a complete suite from infrastructure to platform as a service to software as a service, and this is what I find most valuable in Oracle Cloud. For infrastructure on the cloud or infrastructure as a service on the cloud, there's OCI (Oracle Cloud Infrastructure). 

Oracle Cloud is easily available. You just click it. I also found the feature of creating a landing zone valuable. Oracle Cloud is also very flexible as it lets you have a hybrid cloud model along with other cloud solutions. I also like that it offers good management on the cloud.

Oracle Cloud is ready to use as a service, and that's wonderful because the time to market is very quick.

I also like that Oracle Cloud offers high performance and high availability. A lot of people claim that there's high availability in their companies' cloud operations, but technically speaking, pure high availability in today's context is found in Oracle Cloud.

What needs improvement?

What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem.

Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution.

For how long have I used the solution?

I've been working with Oracle Cloud for fifteen years.

What do I think about the stability of the solution?

Oracle Cloud is a stable solution. My team has been using it for a good amount of time and it's very stable.

What do I think about the scalability of the solution?

Oracle Cloud has good scalability. To a certain level, you can scale it without even issuing a separate PO. Beyond that, you can always get in touch with the Oracle team and discuss how to scale Oracle Cloud.

How are customer service and support?

The technical support for Oracle Cloud is excellent.

How was the initial setup?

The initial setup for Oracle Cloud is easy, but after you purchase it, you have to wait for the Oracle representative to onboard you to the cloud. Oracle may have a specific reason for this step, so I won't tell Oracle to automate it. If there's a scope to do it, then it's all well and good. Otherwise, Oracle should solve this.

What was our ROI?

Some customers enjoyed ROI from Oracle Cloud. From an operations point of view, sixty percent of the customers who've embraced the latest versions of Oracle Cloud were able to optimize the cost of the operations within the first three quarters.

What's my experience with pricing, setup cost, and licensing?

The price for Oracle Cloud may seem expensive, but if you start comparing features and what Oracle offers, you'll realize that the pricing for Oracle Cloud is competitive.

If you consider every aspect of Oracle Cloud, you'll see that its price tag is reasonable because it has a good user interface, user experience, and management. Oracle Cloud is a sophisticated infrastructure and the level of management it allows you to enjoy isn't available in other solutions, so I wouldn't worry about needing to invest huge money into it because it's a wonderful product to use.

What other advice do I have?

My company is a partner of Oracle Cloud, and it deals with different versions for clients. My team is supporting all versions of Oracle Cloud, but now customers prefer the latest version because of the digital transformations across all industries and all regions of the world.

Across all regions and verticals, in the customer community, people worry about multiple aspects in terms of security, scalability, etc. My advice is when you're planning to migrate to Oracle Cloud or any other public cloud, I can say that Oracle Cloud has all features, for example, routine security and all other features bundled, without any extra costs. Data egress is also free up to 10GB. From compliance and regulatory perspectives, it's all in place in every region Oracle Cloud operates. This is what you should look into, especially if you're an enterprise-class customer when you need to host your business or enterprise applications, or any mission-critical applications. You should seriously look into it and utilize Oracle Cloud because it's compliant in all areas and aspects.

My rating for Oracle Cloud is nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
ManojK - PeerSpot reviewer
IT & Digital Delivery Head- EPCI Projects - EMEA at McDermott International
Real User
Accessible and easy to maintain but requires some training
Pros and Cons
  • "It's a cloud, so it is easy to access anywhere."
  • "It does require some training in order to be able to use it effectively."

What is our primary use case?

I'm primarily using it for approving purchases and dealing with purchase invoices and Oracle HCM, an HR-related product for evaluations of myself and my employees.

What is most valuable?

We like the accessibility. It's a cloud, so it is easy to access anywhere. 

We're always on the latest version as it updates automatically. However, there are some checks or controls by respective companies. If they don't want to go on the updated version immediately, they don't need to.

The product is easy to maintain. 

I love that all the things I need are in one place. 

It is stable and reliable. 

What needs improvement?

Since it is on the cloud, you often have to deal with network issues.

Speed can be an issue as well. 

It does require some training in order to be able to use it effectively.

For how long have I used the solution?

I've been using the solution for four years. It's been a while. 

What do I think about the stability of the solution?

The product is quite stable. It's reliable. The only issue is if you have network issues, you'll have trouble accessing the cloud.

How are customer service and support?

We contact our support, and if they cannot figure out the issue, they will go to Oracle. I don't deal with Oracle directly. 

What's my experience with pricing, setup cost, and licensing?

This solution requires licensing. 

What other advice do I have?

We're a customer and end-user.

I'm not sure which version of the solution we're using.  It's on the cloud; therefore, the latest version is always used.

The solution can be a bit difficult, and new users need to be prepared for that. They need to connect with Oracle and learn more about it in order to understand it better. Then, it gets easier to use. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sharukh-Khan - PeerSpot reviewer
Sales Director at Convelox
Reseller
Top 10
Along with automation and testing features, the tool also focuses on following the global standards set for finance
Pros and Cons
  • "The stability of the solution is very good...The technical support is good."
  • "The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution."

What is our primary use case?

The main use case includes the use of Oracle Financing along with the automation that Oracle provides, which is embedded in the solution itself and helps the banking and insurance to move to Oracle Fusion.

What is most valuable?

There are a number of features. The main feature is automation and other features like automated testing. Additionally, every three months, Oracle makes it a point to upgrade their systems, so they are not worried about being on the old systems, which is a benefit for the customers who are dealing with us.

What needs improvement?

The area where Oracle needs to improve is the mid-level customers for whom they can come up with some solutions other than Oracle NetSuite. Oracle NetSuite is meant for mid-level markets, but customers are willing to move to Oracle Fusion instead of opting for Oracle NetSuite. Oracle needs to properly convey that message to the customers and the market so that mid-level customers can use Oracle Fusion. Right now, Oracle Fusion software is meant for enterprise-sized customers, and as per the mindset of the current market, mid-level customers don't plan to buy Oracle Fusion Cloud ERP. Oracle NetSuite is an option for very small-scale businesses. I spend a lot of time explaining to mid-level customers that they can buy Oracle Fusion.

The solution's scalability is an area with shortcomings, because of which it needs a lot of improvement. Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution.

For how long have I used the solution?

I have been using Oracle Cloud Platform for almost three years. We are a company dealing with one of the partners of Oracle. We provide Oracle to the end customers in the market.

What do I think about the stability of the solution?

The stability of the solution is very good. I would rate the stability of Oracle Cloud Platform a ten out of ten.

What do I think about the scalability of the solution?

My company has a big set of clients, including enterprises and public sector customers.

I would rate the scalability of the solution a five out of ten.

How are customer service and support?

The technical support is good. I would rate the technical support for the solution an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup somewhere around seven. The solution is deployed on the public cloud in our organization.

The time taken for deployment depends on the customer's complexity. Approximately it may take around three to four months.

As for the steps for deployment, every customer's requirement has to be considered, and the implementation should be started at the preferred time when the customer wants it. The customer's cooperation is more important to make sure that the implementation is done properly. It is not Oracle but the customer and the implementation part that plays a key role in the deployment phase.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I would rate the pricing as ten out of ten, where one is cheap and ten is expensive. 

There are no additional costs involved in Oracle Cloud Platform other than the licensing fees.

What other advice do I have?

My only advice to those planning to use it is that they need to move from a customized way of working with their ERP to standardization because Oracle Fusion is all about standardizing the global standard of Oracle Financial Services. Oracle Fusion has adopted whatever globally is being followed. Many customers want the leverage of using their finance system the way they want it, but Oracle Fusion concentrates more on standardization and following the global standards for finance. Any customer willing to go for Oracle Fusion needs to understand that there will be certain standardization, and if you customize it, the work or benefit of Oracle Fusion gets lost. We need to move to standardization rather than making the software more customizable as per the business.

Overall, I would rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.