Oracle Cloud Infrastructure (OCI) Reviews

Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.

The database and cloud computing are valuable.

The pricing of the solution can be improved.

We have been using the solution for four years and are currently using the latest version.

The solution is stable.

The solution is scalable, and it is in the public domain.

We have had a good experience with customer service and support. I rate them a nine out of ten.

Positive

The initial setup was conducted by Oracle Cloud Infrastructure technical team.

We implemented it through a vendor team.

We have seen a return on investment.

The licensing is a yearly subscription, and it could be more affordable.

We use Oracle Cloud Platforms predominantly for ERP and some analytics. However, we also address beyond ERP where we integrate data from on-premise sources, such as custom applications or other PaaS solutions. We integrate the data, load it into the cloud autonomous from the data warehouse, then build analytics on top of it.

The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization.

The documentation quality is excellent and the UI is intuitive.

Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward. 

The visualization could improve by providing what the other vendors have. However, in terms of customer requirements, whatever visualization Oracle Cloud Platform has will suffice.

I have been using the Oracle Cloud Platform for approximately seven years.

Oracle Cloud Platform is quite stable because it's not a brand new solution, and it's built on top of the traditional product of OBIE and ODIE. In this way it is stable. There will be a certain bug since it's a new cloud operation, but overall the solution is stable.

The scalability of the Oracle Cloud Platform is very good.

We have approximately 250 consultants using this solution in my organization.

The technical support from Oracle is good.

I have a vast experience of 23 years and I have used many solutions over the years. Oracle Cloud Platform may not be the best solution, but it's comparable to other solutions.

The initial setup of the Oracle Cloud Platform is very well documented. If you follow the processes in the documentation, there should not be any challenge. However, when you integrate with on-premise sources, you may face some challenges.

The maintenance staff we need depends on the projects. However, you don't need many PaaS solutions, such as this. In the maintenance of the application, you may need consultants, but for core application maintenance, you don't need any because it is managed by Oracle.

Oracle Cloud Platform has a decent pricing model.

Oracle Cloud Platform is a great solution. I would advise others to try it out, the features are quite comparable with all the competitors.

I rate Oracle Cloud Platform an eight out of ten.

This solution offers a cloud infrastructure for our customers. They are able to host their on-premises products for their users.

Oracle Cloud provides the latest infrastructure with good performance.

This solution is a Generation two data center, which is not offered by any other cloud provider.

This is a highly available and scalable solution that can host both modern and legacy on-premises applications.

One of the problems with this solution is that the person who procures it for the organization becomes a primary owner of the cloud infrastructure, despite not being a technical person. It is the IT people who will be doing the actual work, and Oracle is not able to map it. This is an operational hassle for customers and it has to be cleaned up.

Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions.

Support from Oracle for this solution needs to improve.

Simplifying the cloud management console would be really valuable for small and large customers alike.

The next thing that needs to happen from Oracle is that they quickly expand data centers across different regions. This should happen at the very earliest time possible.

We are a consulting company and we provide solutions and services to end-customers. 

With Oracle Cloud, we create solutions that allow us to provide specific services.

We speak with technical support on a weekly basis. Sometimes, multiple times during the week. The support for this solution is good, but it has to improve because when you compare it to other providers, there is a lot of room for improvement. The quality of the support is good, but the turnaround time for responses is something that is an issue.

Oracle Cloud is a good solution, and better than its competitors, especially for enterprise-level clients. The SaaS application can be really customized using the PaaS with the Oracle Application Express model. The beauty of this is that you can put all of that into a single domain. You don't have to keep it separate. This is a real advantage and the kind of service that only Oracle can offer.

Because it is a generation two data center, everything can be done on a single domain which means that users do not have to pass through multiple domains or multiple hosts. It is a seamless interface for all of the applications.

I would rate this solution a nine out of ten. 

We mainly use the solution for Oracle databases and BI purposes.

The product’s pricing should be reduced.

I have been using this solution for over five years.

I haven't experienced any instability or downtime in Oracle Cloud over the past three years.

It is scalable and suitable for large companies looking to upgrade.

I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.

Positive

We have not used any other solution besides Oracle Cloud.

The initial setup is straightforward to configure.

The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.

Overall, I rate the solution a nine out of ten with ten being the highest.

We use the solution to migrate the legacy infrastructure to the Oracle cloud.

I am impressed with the tool's upscaling and resiliency features.

The solution needs to improve the discovery and assessment of the existing infrastructure.

I have been working with the product for two to three years.

I would rate the tool's stability a ten out of ten.

I would rate the tool's scalability a ten out of ten.

We have dedicated premium support and it's good.

Positive

I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.

I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.

We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.

The Oracle Cloud integrates well with other applications from the Oracle stack. 

There is a lot of documentation available.

Oracle does well when it comes to data privacy and security, which are critical.

Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.

They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.

The roadmap from Oracle is quite unclear.

Technical support from Oracle needs to be improved.

We have been using the Oracle Cloud Platform for approximately 12 months.

We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.

Since our deployment, it has been fairly stable.

This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.

Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.

Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.

The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.

Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.

The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.

From the limited experience that we have with this product, I would rate it a seven out of ten.

The product helps us to use it as a central ERP and HCM.

The solution needs improvement in support, performance, and features. 

I have been working with the solution for four years. 

The solution is scalable. 

I would rate the tool's proactive support an eight out of ten. 

Negative

yUThe tool's implementation was straightforward and took around three months to complete. 

I would rate the solution a seven out of ten. 

Oracle Cloud is a very broad portfolio. They have a very good infrastructure as a service, IaaS portfolio, which has a core function of compute, storage, and networking.

I have been using Oracle Cloud for learning and certification. I have not yet used it in a project for one of our customers, but I definitely plan to increase my usage in the future.

The strength of this product is that they have many good database options, compared to other vendors. In particular, they provide various Oracle database options, which is a unique offering. They offer multiple versions of their own database so that customers have a lot of choices.

Another advantage to Oracle Cloud is the pricing. First, the cost of the basic service is not expensive. Second, the data-out pricing is very liberal. A lot of other vendors charge heavily for getting data out of the platform, but Oracle's policy is very attractive for many customers.

The global coverage in terms of the number of regions that are supported is very limited.  They should really consider improving the availability of this product in more locations. This would help customers to better serve their own clients across different regions. For example, I do not have a local region for coverage in Dubai. My understanding is that it will be coming within the next six months, but there are many other cities that don't have it locally available. Customers with data residency laws need to have their data stored locally, so better coverage is important.

Compared to providers like AWS or Azure, they do not have a large portfolio of services such as artificial intelligence, IoT, or blockchain. They offer some basic services but the choice is not as rich as other cloud providers.

I have been using Oracle Cloud for three months.

My impression of the stability is that it's good.

There are good options with respect to scalability. They offer fault domain, which is an option not available with other cloud providers. The high availability options are also good. The only problem with respect to scalability is that they do not cover too many regions.

I did not have to contact technical support with a problem, although I was receiving good support during my evaluation of the product. There were people from the Oracle support team who were calling to see whether I needed help, and trying to figure out why I had not been using the evaluation period to its fullest. For example, they were willing to extend the evaluation period.

Overall, my initial customer experience from the support team was good.

I am currently using Amazon Web Services (AWS), Azure, and Oracle Cloud. For specific workloads, we might use AWS, but when it comes to database-intensive workloads then Oracle definitely has an edge.

The first time I tried to set up the service, I found it a little bit complex because they had two separate logins for Oracle Cloud Infrastructure and Oracle Cloud Platform. However, after a few months when I tried it a second time, these two were integrated and it was much better. They now have a combined experience for Oracle Cloud Infrastructure and Oracle Cloud Platform.

The length of time required for deployment depends on the solution. In my case, I was trying different services so it is difficult to estimate. That said, I would say that generally, it is easy to deploy.

The subscription is a pay-as-you-go model, with fees that are dependent on usage. The monthly fee will vary based on how much compute, storage, and networking you use.

Oracle Cloud is definitely a product that I recommend, especially for existing Oracle customers. If you have an Oracle database then you should definitely look into it. Similarly, if you have an Oracle SaaS application then you should definitely consider using this platform because there are a lot of integration points.

I would suggest familiarizing yourself with the terminology that is used. This can be done by reviewing the content available on the Oracle website, learning the concepts and terminology that they use. This is important because some of it is slightly different from AWS and Azure, so it is good to have knowledge about topics such as fault domain, tenancy, and compartments.

There are certain things that are unique to Oracle and it would be a good thing to do a basic course, which is available on the website, to help speed up your learning curve.

I think that over the years, Oracle has come a long way and they have improved a lot. They are doing a lot of things the right way. That said, they do not have a breadth of services. More can be offered in terms of analytics, AI, IoT, and blockchain. Although I would expect more services to come in the future, AWS and Azure currently have the edge in this regard.

I would rate this solution a seven out of ten.