Oracle Cloud Infrastructure (OCI) Reviews

This solution offers a cloud infrastructure for our customers. They are able to host their on-premises products for their users.

Oracle Cloud provides the latest infrastructure with good performance.

This solution is a Generation two data center, which is not offered by any other cloud provider.

This is a highly available and scalable solution that can host both modern and legacy on-premises applications.

One of the problems with this solution is that the person who procures it for the organization becomes a primary owner of the cloud infrastructure, despite not being a technical person. It is the IT people who will be doing the actual work, and Oracle is not able to map it. This is an operational hassle for customers and it has to be cleaned up.

Simple provisioning is fine, but when it comes to complex provisioning, Oracle Cloud is not quick compared to competing solutions.

Support from Oracle for this solution needs to improve.

Simplifying the cloud management console would be really valuable for small and large customers alike.

The next thing that needs to happen from Oracle is that they quickly expand data centers across different regions. This should happen at the very earliest time possible.

We are a consulting company and we provide solutions and services to end-customers. 

With Oracle Cloud, we create solutions that allow us to provide specific services.

We speak with technical support on a weekly basis. Sometimes, multiple times during the week. The support for this solution is good, but it has to improve because when you compare it to other providers, there is a lot of room for improvement. The quality of the support is good, but the turnaround time for responses is something that is an issue.

Oracle Cloud is a good solution, and better than its competitors, especially for enterprise-level clients. The SaaS application can be really customized using the PaaS with the Oracle Application Express model. The beauty of this is that you can put all of that into a single domain. You don't have to keep it separate. This is a real advantage and the kind of service that only Oracle can offer.

Because it is a generation two data center, everything can be done on a single domain which means that users do not have to pass through multiple domains or multiple hosts. It is a seamless interface for all of the applications.

I would rate this solution a nine out of ten. 

We mainly use the solution for Oracle databases and BI purposes.

The product’s pricing should be reduced.

I have been using this solution for over five years.

I haven't experienced any instability or downtime in Oracle Cloud over the past three years.

It is scalable and suitable for large companies looking to upgrade.

I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.

Positive

We have not used any other solution besides Oracle Cloud.

The initial setup is straightforward to configure.

The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.

Overall, I rate the solution a nine out of ten with ten being the highest.

We use the solution to migrate the legacy infrastructure to the Oracle cloud.

I am impressed with the tool's upscaling and resiliency features.

The solution needs to improve the discovery and assessment of the existing infrastructure.

I have been working with the product for two to three years.

I would rate the tool's stability a ten out of ten.

I would rate the tool's scalability a ten out of ten.

We have dedicated premium support and it's good.

Positive

I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.

I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.

OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.

Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.

One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.

I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.

We have not had any downtime using the solution.

I rate the stability of OCI a ten out of ten.

There are 10 people in my company using this solution and they use it approximately three times a month.

The OCI enterprise version is highly scalable. There is no limit to the scaling available.

I rated the scalability of OCI an eight out of ten.

We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.

Positive

I have used Amazon AWS previously.

The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.

Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.

OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.

I rate the initial setup of OCI an eight out of ten.

OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.

They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.

I rate the price of OCI a nine out of ten.

I rate OCI an eight out of ten.

We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.

The Oracle Cloud integrates well with other applications from the Oracle stack. 

There is a lot of documentation available.

Oracle does well when it comes to data privacy and security, which are critical.

Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.

They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.

The roadmap from Oracle is quite unclear.

Technical support from Oracle needs to be improved.

We have been using the Oracle Cloud Platform for approximately 12 months.

We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.

Since our deployment, it has been fairly stable.

This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.

Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.

Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.

The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.

Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.

The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.

From the limited experience that we have with this product, I would rate it a seven out of ten.

The product helps us to use it as a central ERP and HCM.

The solution needs improvement in support, performance, and features. 

I have been working with the solution for four years. 

The solution is scalable. 

I would rate the tool's proactive support an eight out of ten. 

Negative

yUThe tool's implementation was straightforward and took around three months to complete. 

I would rate the solution a seven out of ten. 

Oracle Cloud is a very broad portfolio. They have a very good infrastructure as a service, IaaS portfolio, which has a core function of compute, storage, and networking.

I have been using Oracle Cloud for learning and certification. I have not yet used it in a project for one of our customers, but I definitely plan to increase my usage in the future.

The strength of this product is that they have many good database options, compared to other vendors. In particular, they provide various Oracle database options, which is a unique offering. They offer multiple versions of their own database so that customers have a lot of choices.

Another advantage to Oracle Cloud is the pricing. First, the cost of the basic service is not expensive. Second, the data-out pricing is very liberal. A lot of other vendors charge heavily for getting data out of the platform, but Oracle's policy is very attractive for many customers.

The global coverage in terms of the number of regions that are supported is very limited.  They should really consider improving the availability of this product in more locations. This would help customers to better serve their own clients across different regions. For example, I do not have a local region for coverage in Dubai. My understanding is that it will be coming within the next six months, but there are many other cities that don't have it locally available. Customers with data residency laws need to have their data stored locally, so better coverage is important.

Compared to providers like AWS or Azure, they do not have a large portfolio of services such as artificial intelligence, IoT, or blockchain. They offer some basic services but the choice is not as rich as other cloud providers.

I have been using Oracle Cloud for three months.

My impression of the stability is that it's good.

There are good options with respect to scalability. They offer fault domain, which is an option not available with other cloud providers. The high availability options are also good. The only problem with respect to scalability is that they do not cover too many regions.

I did not have to contact technical support with a problem, although I was receiving good support during my evaluation of the product. There were people from the Oracle support team who were calling to see whether I needed help, and trying to figure out why I had not been using the evaluation period to its fullest. For example, they were willing to extend the evaluation period.

Overall, my initial customer experience from the support team was good.

I am currently using Amazon Web Services (AWS), Azure, and Oracle Cloud. For specific workloads, we might use AWS, but when it comes to database-intensive workloads then Oracle definitely has an edge.

The first time I tried to set up the service, I found it a little bit complex because they had two separate logins for Oracle Cloud Infrastructure and Oracle Cloud Platform. However, after a few months when I tried it a second time, these two were integrated and it was much better. They now have a combined experience for Oracle Cloud Infrastructure and Oracle Cloud Platform.

The length of time required for deployment depends on the solution. In my case, I was trying different services so it is difficult to estimate. That said, I would say that generally, it is easy to deploy.

The subscription is a pay-as-you-go model, with fees that are dependent on usage. The monthly fee will vary based on how much compute, storage, and networking you use.

Oracle Cloud is definitely a product that I recommend, especially for existing Oracle customers. If you have an Oracle database then you should definitely look into it. Similarly, if you have an Oracle SaaS application then you should definitely consider using this platform because there are a lot of integration points.

I would suggest familiarizing yourself with the terminology that is used. This can be done by reviewing the content available on the Oracle website, learning the concepts and terminology that they use. This is important because some of it is slightly different from AWS and Azure, so it is good to have knowledge about topics such as fault domain, tenancy, and compartments.

There are certain things that are unique to Oracle and it would be a good thing to do a basic course, which is available on the website, to help speed up your learning curve.

I think that over the years, Oracle has come a long way and they have improved a lot. They are doing a lot of things the right way. That said, they do not have a breadth of services. More can be offered in terms of analytics, AI, IoT, and blockchain. Although I would expect more services to come in the future, AWS and Azure currently have the edge in this regard.

I would rate this solution a seven out of ten.

Our primary use case is the delivery and implementation of Oracle Cloud Platform for customers.

I believe it's the platform as a service from Oracle that is the most valuable aspect. Normally, all the Oracle native workloads are the ones that are being pushed to the cloud.

One of the main areas that might be improved is not the Oracle product itself, but more like the infrastructure as a service. Big Oracle clients will also have several workloads with Microsoft, SAP, and so on and that's forced the clients to have multi-cloud options because Oracle does not have yet have an all-inclusive offering like Google or Azure. The systems are all interconnected and we deploy on different clouds, we have connectivity issues and so on. It also causes latency issues.

They need to interconnect between clouds worldwide. One of the things that Oracle announced recently is an ability to develop interconnection between it and with Azure's clouds. They are going to interconnect physically their own cloud centers to improve response time. The clients will be able to work with Oracle or Microsoft together more easily.

The main issue for the clients is that they need to understand the credit payments. If it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning.  

In the beginning, it wasn't very stable. We had a lot of downtime. At the moment it is much more reliable. We aren't facing any kind of issues around stability anymore.

The level of scalability depends on the products that you are using on the cloud platform. Most of them are already scalable. Others are always coming out with new offerings for scalability.

Technical support is good. We are partners with Oracle so we are always speaking with them.

The only issues we face occasionally are when we are dealing with new bugs. That's not relative to Oracle. We also have those issues when working with HP, SAP or Amazon, but Oracle has been around for many years and technical support is one of the areas that they have improved in the last ten years.

The initial setup is not complex, but we already know the Oracle technology very well and the Oracle Cloud platform has introduced new features and different ways of doing things. There's obviously a learning curve. It's quite small at the moment. They've already fixed almost all bugs. etc., so it's quite simple. 

Deployment times vary. It's not the deployment of the technology itself. It's not the landscape. It's more the development that we do on top of it for the specific customer or the specific project. The creation of the database and application is quite fast but then we need to deploy everything from the client and integration itself is what will determine how long it takes. 

The amount of people you will need for deployment and maintenance also varies, according to each implementation and its requirements.

We have some customers with private cloud services where they own the machines. We also work with customers that utilize the public cloud from Oracle for deploying applications and databases.

I would rate Oracle products overall at an eight out of ten but this product at a seven out of ten simply because of not being able to easily deploy to other technologies.