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reviewer2213490 - PeerSpot reviewer
Senior Technical Program Manager at a transportation company with 10,001+ employees
Real User
Top 20
Helps us to use as a central ERP and HCM
Pros and Cons
  • "The product helps us to use it as a central ERP and HCM."
  • "The solution needs improvement in support, performance, and features."

What is our primary use case?

The product helps us to use it as a central ERP and HCM.

What needs improvement?

The solution needs improvement in support, performance, and features. 

For how long have I used the solution?

I have been working with the solution for four years. 

What do I think about the scalability of the solution?

The solution is scalable. 

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.

How are customer service and support?

I would rate the tool's proactive support an eight out of ten. 

How would you rate customer service and support?

Negative

How was the initial setup?

yUThe tool's implementation was straightforward and took around three months to complete. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at Tech Mahindra Limited
Reseller
Beneficial visualization, well integrated, and intuitive UI
Pros and Cons
  • "The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization."
  • "Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward."

What is our primary use case?

We use Oracle Cloud Platforms predominantly for ERP and some analytics. However, we also address beyond ERP where we integrate data from on-premise sources, such as custom applications or other PaaS solutions. We integrate the data, load it into the cloud autonomous from the data warehouse, then build analytics on top of it.

What is most valuable?

The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization.

The documentation quality is excellent and the UI is intuitive.

What needs improvement?

Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward. 

The visualization could improve by providing what the other vendors have. However, in terms of customer requirements, whatever visualization Oracle Cloud Platform has will suffice.

For how long have I used the solution?

I have been using the Oracle Cloud Platform for approximately seven years.

What do I think about the stability of the solution?

Oracle Cloud Platform is quite stable because it's not a brand new solution, and it's built on top of the traditional product of OBIE and ODIE. In this way it is stable. There will be a certain bug since it's a new cloud operation, but overall the solution is stable.

What do I think about the scalability of the solution?

The scalability of the Oracle Cloud Platform is very good.

We have approximately 250 consultants using this solution in my organization.

How are customer service and support?

The technical support from Oracle is good.

Which solution did I use previously and why did I switch?

I have a vast experience of 23 years and I have used many solutions over the years. Oracle Cloud Platform may not be the best solution, but it's comparable to other solutions.

How was the initial setup?

The initial setup of the Oracle Cloud Platform is very well documented. If you follow the processes in the documentation, there should not be any challenge. However, when you integrate with on-premise sources, you may face some challenges.

What about the implementation team?

The maintenance staff we need depends on the projects. However, you don't need many PaaS solutions, such as this. In the maintenance of the application, you may need consultants, but for core application maintenance, you don't need any because it is managed by Oracle.

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud Platform has a decent pricing model.

What other advice do I have?

Oracle Cloud Platform is a great solution. I would advise others to try it out, the features are quite comparable with all the competitors.

I rate Oracle Cloud Platform an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Executive Director at Timestamp
Real User
A scalable solution with an easy setup but it does not deploy well to other solutions
Pros and Cons
  • "Technical support is good. We are partners with Oracle so we are always speaking with them."
  • "The main issue for the clients is that they need to understand the credit payments because if it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning."

What is our primary use case?

Our primary use case is the delivery and implementation of Oracle Cloud Platform for customers.

What is most valuable?

I believe it's the platform as a service from Oracle that is the most valuable aspect. Normally, all the Oracle native workloads are the ones that are being pushed to the cloud.

What needs improvement?

One of the main areas that might be improved is not the Oracle product itself, but more like the infrastructure as a service. Big Oracle clients will also have several workloads with Microsoft, SAP, and so on and that's forced the clients to have multi-cloud options because Oracle does not have yet have an all-inclusive offering like Google or Azure. The systems are all interconnected and we deploy on different clouds, we have connectivity issues and so on. It also causes latency issues.

They need to interconnect between clouds worldwide. One of the things that Oracle announced recently is an ability to develop interconnection between it and with Azure's clouds. They are going to interconnect physically their own cloud centers to improve response time. The clients will be able to work with Oracle or Microsoft together more easily.

The main issue for the clients is that they need to understand the credit payments. If it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning.  

For how long have I used the solution?

We have been Oracle partners for 15 years.

What do I think about the stability of the solution?

In the beginning, it wasn't very stable. We had a lot of downtime. At the moment it is much more reliable. We aren't facing any kind of issues around stability anymore.

What do I think about the scalability of the solution?

The level of scalability depends on the products that you are using on the cloud platform. Most of them are already scalable. Others are always coming out with new offerings for scalability.

How are customer service and technical support?

Technical support is good. We are partners with Oracle so we are always speaking with them.

The only issues we face occasionally are when we are dealing with new bugs. That's not relative to Oracle. We also have those issues when working with HP, SAP or Amazon, but Oracle has been around for many years and technical support is one of the areas that they have improved in the last ten years.

How was the initial setup?

The initial setup is not complex, but we already know the Oracle technology very well and the Oracle Cloud platform has introduced new features and different ways of doing things. There's obviously a learning curve. It's quite small at the moment. They've already fixed almost all bugs. etc., so it's quite simple. 

Deployment times vary. It's not the deployment of the technology itself. It's not the landscape. It's more the development that we do on top of it for the specific customer or the specific project. The creation of the database and application is quite fast but then we need to deploy everything from the client and integration itself is what will determine how long it takes. 

The amount of people you will need for deployment and maintenance also varies, according to each implementation and its requirements.

What other advice do I have?

We have some customers with private cloud services where they own the machines. We also work with customers that utilize the public cloud from Oracle for deploying applications and databases.

I would rate Oracle products overall at an eight out of ten but this product at a seven out of ten simply because of not being able to easily deploy to other technologies.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Tech Lead at a computer software company with 201-500 employees
Reseller
Top 20
Handles large data well, excellent support, and stable
Pros and Cons
  • "Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises."
  • "Amazon AWS has a better solution overall."

What is our primary use case?

We have clients that are using the Oracle Cloud Platform for ERP data and EBS. The customers come from many fields, such as pharmaceutical and textile companies.

What is most valuable?

Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises.

What needs improvement?

Amazon AWS has a better solution overall.

For how long have I used the solution?

I have been using the Oracle Cloud Platform for approximately one year.

What do I think about the stability of the solution?

This solution is stable for most customers but in the banking sector, they are not currently using the public cloud.

What do I think about the scalability of the solution?

Oracle Cloud Platform is a scalable solution.

How are customer service and support?

The support from Orale Cloud Platform is very good.

I rate the support from Orale Cloud Platform a five out of five.

Which solution did I use previously and why did I switch?

I have used Amazon AWS and they are a better vendor for all cloud technologies. Some features and requirements of Amazon AWS are different from Oracle Cloud.

How was the initial setup?

The initial migration to the Oracle Cloud Platform was very easy. We are going to implement the data for our customers within two and three weeks. This is one of our opportunities to implement the Oracle Cloud Platform for our customers.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Cloud Platform an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Oracle Database Administrator at ISFP
Real User
Top 20
It improves performance and addresses issues between the nodes of clusters for private IPs
Pros and Cons
  • "Oracle is valuable for improving performance and addressing issues between the nodes of clusters for private IPs. It provides a private connection between the client and the security cluster."
  • "Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance. In the future, I would like to see more stability and fewer bugs."

What is our primary use case?

Our clients are the maritime projects in Arab countries. They have Oracle 12C and 19C plus Data Guard deployed. We use Oracle for backup and some simple administration tasks, like creating more space to extend or resize the files.

The main purpose is to improve performance and provide high availability for the projects. We install the Oracle cluster between the client and the Data Guard— from the cluster to the nodes and the primary database to the standby database, which is also three nodes.

What is most valuable?

Oracle is valuable for improving performance and addressing issues between the nodes of clusters for private IPs. It provides a private connection between the client and the security cluster.

What needs improvement?

Sometimes when we install something, we need to partition and maybe rebuild the index. This can cause some issues for performance. In the future, I would like to see more stability and fewer bugs.

For how long have I used the solution?

I've been using Oracle Cloud Platform since 2019.

What do I think about the stability of the solution?

Oracle Cloud Platform is stable.

What do I think about the scalability of the solution?

Oracle Cloud platform is scalable. 

How are customer service and support?

I rate Oracle support eight out of 10. 

How was the initial setup?

Oracle Cloud Platform isn't complex to set up and administer. It takes about three or four days to install and configure empty clusters according to the user requirements.

What's my experience with pricing, setup cost, and licensing?

All of our projects have licensing costs. It's about half a million. 

What other advice do I have?

I rate Oracle Cloud Platform eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Claudio Augusto Rosa David - PeerSpot reviewer
Specialist Database Management at Claranet
MSP
Top 10
Good solution for databases
Pros and Cons
  • "Initial setup of databases is not a problem."
  • "In general, the systems application needs improvement."

What is our primary use case?

I move databases to the public and private cloud.

My company has a big project to move all databases into the cloud and construct new sited in OCI. We have four to six huge databases amounting to 100 terabytes to move in OCI.

What is most valuable?

We specifically use the Oracle data guards because of the site disaster recovery. We have situations, one database has all the transactions all the time, while the other is positioned 6 hours ago. We have spent six hours to apply the transactions into the other database.

What needs improvement?

We have a lot of challenges with OCI because we need to build functions in the application. In my data center, if we have problems we change it in the cloud so part of the applications changes making it very complicated. 

In our system, we have some private dates and we need to use cryptography data, however, some of the cities are very old and we need to build all the social functions in the system, again making it very complicated to put all the information into the database.

In general, the systems application needs improvement.

For how long have I used the solution?

I have been working with OCI for four years.

How was the initial setup?

The complexity of the initial setup depends on the solution in the system. In our case, it was not very complicated because I used the new technology of excavators and I put all my databases into this solution. With the features, the security, and others. The initial setup is not a problem for databases.

What about the implementation team?

We used some partners to help with the deployment. They are high level technicians that specialize in the service.

What other advice do I have?

I would rate Oracle Cloud Infrastructure Registry an 8 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kopano  Ramaphoi - PeerSpot reviewer
Consultant at SmartCloud
Real User
Top 10
Easy to set up autonomous databases make it easy to automate your services
Pros and Cons
  • "The product gives you independence from hardware onsite, the setup is easy, and there is no need for hardware maintenance."
  • "The price of the subscription is too high and excludes some potential customers."

What is our primary use case?

We have customers working with these services and we work with those clients. Specifically, cloud services are made up of autonomous databases. There is an OCI (Oracle Call Interface) and this is configured depending exactly on the service that you want to use. When you talk about an autonomous database it makes it is easy to automate your services. You do not have to worry about the purchase and the upgrading of databases because Oracle will be taking care of those things.  

Right now, here in our country, we are experiencing a problem where people are not able to understand the importance of this autonomous database architecture. My take is that it is the type of service that can elevate a certain type of company.  

Most people are worried about putting their databases on the cloud because they worry about security issues. But with cloud end-customers, most of the people respond in a promising way now.  

What is most valuable?

The best features are the independence from hardware onsite, the ease of setup, and the lack of need for maintenance.  

What needs improvement?

So far, I do not have ant problems with the product. But I think that Oracle — especially for people in Africa — can look at the issues with subscriptions. They could make it so that people are able to have a better experience in trying out the product as that might lead to more adoption. Maybe they could look at reducing the price of the subscription because most of us are not able to afford it at the current level. The price in the subscription, for those who may want to subscribe to the cloud as a customer, keeps those potential customers from even considering it as a solution. Some of us are struggling a bit.  

For how long have I used the solution?

We have been working with Oracle Cloud for less than six months.  

What do I think about the stability of the solution?

Oracle is stable. Stability is built into the cloud. The reliability of the connection is the only potential problem.  

What do I think about the scalability of the solution?

Oracle Cloud is highly scalable. We are definitely going to use this product in the future and plan on scaling our usage with our customers. The way that end-users and potential customers are responding to the product is promising. A year ago when you talk about the cloud, people would not even listen to what you were saying.  

Unfortunately, right now there is no one in our company who is using the product. We do not have our own subscription. We are still trying to expand our customer base and secure more customers to use the service.  

How are customer service and technical support?

I can not say anything about the technical support, because I have not done anything with the cloud that made it necessary for me to consult with them. My take is that because of the way Oracle Cloud has been designed, it is user friendly. This is especially true for the infrastructure as a service.  

The way it is deployed, it is not going to be difficult to administer the infrastructure as a service on the client side.  

How was the initial setup?

Even though I did not do a lot of setups, my take is that the navigation of the setup process is user-friendly and conceptualized well. I think most people — even if they are not a DBA — can deploy a database on Oracle Cloud. Because the interface is so user-friendly and the navigation is not hard, it does not take a lot of effort to accomplish your task. Deployment takes just a few minutes for creating a situation where you are just testing. But it will take just a few hours for a live environment.  

What about the implementation team?

I did not use an integrator, reseller, or consultant for the deployment. I was not necessary and I was able to complete it just doing it by myself.  

What's my experience with pricing, setup cost, and licensing?

The cost of the subscription is high and may exclude many customers, especially in my country.  

Which other solutions did I evaluate?

I only use Oracle, but recently, I was looking at the vendor Salesforce. I was looking at their website and I think their concept and approach are quite interesting. It may be applicable for some of our clients.  

What other advice do I have?

I would recommend this product, definitely. In a way, I am already working on that with potential customers by recommending its use for them. Most of the features that I have used in the product are good and I am happy with it. Oracle is good in terms of how they do things.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate Oracle Cloud as an eight-out-of-ten.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Cloud Consultant at a tech services company with 10,001+ employees
MSP
Offers many good database options and is highly available, but the number of supported regions is limited
Pros and Cons
  • "The strength of this product is that they have many good database options, compared to other vendors."
  • "They offer some basic services but the choice is not as rich as other cloud providers."

What is our primary use case?

Oracle Cloud is a very broad portfolio. They have a very good infrastructure as a service, IaaS portfolio, which has a core function of compute, storage, and networking.

I have been using Oracle Cloud for learning and certification. I have not yet used it in a project for one of our customers, but I definitely plan to increase my usage in the future.

What is most valuable?

The strength of this product is that they have many good database options, compared to other vendors. In particular, they provide various Oracle database options, which is a unique offering. They offer multiple versions of their own database so that customers have a lot of choices.

Another advantage to Oracle Cloud is the pricing. First, the cost of the basic service is not expensive. Second, the data-out pricing is very liberal. A lot of other vendors charge heavily for getting data out of the platform, but Oracle's policy is very attractive for many customers.

What needs improvement?

The global coverage in terms of the number of regions that are supported is very limited.  They should really consider improving the availability of this product in more locations. This would help customers to better serve their own clients across different regions. For example, I do not have a local region for coverage in Dubai. My understanding is that it will be coming within the next six months, but there are many other cities that don't have it locally available. Customers with data residency laws need to have their data stored locally, so better coverage is important.

Compared to providers like AWS or Azure, they do not have a large portfolio of services such as artificial intelligence, IoT, or blockchain. They offer some basic services but the choice is not as rich as other cloud providers.

For how long have I used the solution?

I have been using Oracle Cloud for three months.

What do I think about the stability of the solution?

My impression of the stability is that it's good.

What do I think about the scalability of the solution?

There are good options with respect to scalability. They offer fault domain, which is an option not available with other cloud providers. The high availability options are also good. The only problem with respect to scalability is that they do not cover too many regions.

How are customer service and technical support?

I did not have to contact technical support with a problem, although I was receiving good support during my evaluation of the product. There were people from the Oracle support team who were calling to see whether I needed help, and trying to figure out why I had not been using the evaluation period to its fullest. For example, they were willing to extend the evaluation period.

Overall, my initial customer experience from the support team was good.

Which solution did I use previously and why did I switch?

I am currently using Amazon Web Services (AWS), Azure, and Oracle Cloud. For specific workloads, we might use AWS, but when it comes to database-intensive workloads then Oracle definitely has an edge.

How was the initial setup?

The first time I tried to set up the service, I found it a little bit complex because they had two separate logins for Oracle Cloud Infrastructure and Oracle Cloud Platform. However, after a few months when I tried it a second time, these two were integrated and it was much better. They now have a combined experience for Oracle Cloud Infrastructure and Oracle Cloud Platform.

The length of time required for deployment depends on the solution. In my case, I was trying different services so it is difficult to estimate. That said, I would say that generally, it is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The subscription is a pay-as-you-go model, with fees that are dependent on usage. The monthly fee will vary based on how much compute, storage, and networking you use.

What other advice do I have?

Oracle Cloud is definitely a product that I recommend, especially for existing Oracle customers. If you have an Oracle database then you should definitely look into it. Similarly, if you have an Oracle SaaS application then you should definitely consider using this platform because there are a lot of integration points.

I would suggest familiarizing yourself with the terminology that is used. This can be done by reviewing the content available on the Oracle website, learning the concepts and terminology that they use. This is important because some of it is slightly different from AWS and Azure, so it is good to have knowledge about topics such as fault domain, tenancy, and compartments.

There are certain things that are unique to Oracle and it would be a good thing to do a basic course, which is available on the website, to help speed up your learning curve.

I think that over the years, Oracle has come a long way and they have improved a lot. They are doing a lot of things the right way. That said, they do not have a breadth of services. More can be offered in terms of analytics, AI, IoT, and blockchain. Although I would expect more services to come in the future, AWS and Azure currently have the edge in this regard.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.