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Etrprsspec67 - PeerSpot reviewer
Enterprise Analytic Specialist at a energy/utilities company with 501-1,000 employees
Real User
Easily upgradable but it lacks customization abilities for users
Pros and Cons
  • "In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it."
  • "The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages."

What is our primary use case?

We are using the public model of this solution. We have a strong Oracle investment in data within our reporting platform. This was a logical extension because Oracle provides seamless integration. That's why we picked it.

What is most valuable?

In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it.

What needs improvement?

The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages. 

In order for this solution to be a ten out of ten, it needs to be a little more customizable. Currently, it's not. Having said that, it's a cloud solution, but there is some rigidity when it comes to scaling up or scaling down. Oracle has to work on maybe better pricing models. If I need to run a program monthly one day in a month, I don't need to pay for a machine for the whole month. It should be a pipeline like Azure has where you just start with that pipeline. For that one or two hours when your program's running, you pay. Otherwise, you don't pay anything. If that gets added, I think it will be closer to ten out of ten. The other fact is that they need to have more data centers. Currently, we have only one in Australia. I think they should have more than one here. 

For how long have I used the solution?

I have been using this solution for almost a year.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
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What do I think about the stability of the solution?

It's stable. We hardly see any issues related to stability. I don't have a benchmark to compare it to, but we do not see many issues with stability. 

What do I think about the scalability of the solution?

I don't have a benchmark to compare it with anything, but the scalability part is still not as good compared to Amazon because you need to manually scale up the application. Although, once you select the upscale or downscale configurations, it's easy, it's smooth. It's not like Amazon where you can scale based on requirement and it's much more seamless. Here, it's not. Currently, the OCI package that we are on is customer managed more than actually Oracle managed. We do have backend access for those applications. We can modify that. Going forward, I think they will come up with a strategy where it would be more Oracle-managed rather than client managed.

We have more users on the Oracle Analytics Cloud platform, which is 50 people currently using out of a total set of 200, 250, 300 people. People are creatures of habit, so they go to the on-prem option rather than going to the cloud version. Slowly, we are migrating people to the cloud.

We hardly require any people for maintenance. In fact, we have only one guy who takes care of the maintenance part of it. For upgrading and patching, we require just one person, who is not full-time. He does his day job, this is a side job for him. 

We do have plans to increase usage. We're taking it slow and migrating. 

How are customer service and support?

Their technical support is average. Oracle support staff are not up to the mark. They take their time. They are average in terms of support, quality, and timely in resolving issues. 

Which solution did I use previously and why did I switch?

I have not previously used another solution. This is the first one. That's why I mentioned a few times that I don't have a benchmark to actually compare Oracle with. When I compare it with Amazon or a similar product it's from the knowledge that I got from researching online. I don't have the first-hand experience with other cloud platforms.

How was the initial setup?

There is complexity when it comes to setting up cloud platforms when you set up the network part of it. After that, it is very easy compared to if you wanted to deploy an Oracle application on Amazon or an Azure platform, you have to do the installation and you have to do all the integration. Here, it's not the case. You choose the application that you want and that springs up. That gives you everything. That's a good part about Oracle. If you are an Oracle heavy company and you want to spin up OBIEE, which is Oracle Business Integrator Platform or Oracle Data Integrator Application, you don't need to do anything. You just select the whole package and it gets deployed. When it comes to Azure or Amazon, you need to build a VM. Then, deploy this on them, install that software on the VM. 

The setup takes 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

I don't have that much information about pricing because I'm not at that level to know. It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month. 

What other advice do I have?

My advice would be, if you have enough to invest in Oracle, I would recommend going for it. If an organization has OBI, Oracle Business Intelligence reporting platform, which is quite mature, and they want to move into cloud, Oracle's a good fit for them because it's easier to move. If you don't have anything set and you don't have that much of investment in Oracle, I wouldn't recommend it. I would recommend Amazon because of the sheer fact that it's a much more stable integration. You get a lot more options. You can play a lot more in terms of upscaling or downscaling the solution. 

I would rate it a six or seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PradeepKumar20 - PeerSpot reviewer
HR manager at The Sunway Manor
Real User
Scalable, flexible, but expensive
Pros and Cons
  • "I have found Oracle Cloud to be a scalable solution."

    What is most valuable?

    The most valuable features of Oracle Cloud are flexibility and beneficial security.

    For how long have I used the solution?

    I have been using Oracle Cloud for approximately two years. 

    What do I think about the scalability of the solution?

     I have found Oracle Cloud to be a scalable solution.

    The organization I was working for had business worldwide in over 10 countries and there were more than 10,000 people using this solution.

    How are customer service and support?

    I have not used the support.

    What was our ROI?

    Clients are able to reduce their costs by using Oracle Cloud.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution should be reduced to a price that people can afford.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Oracle Cloud a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Oracle Cloud Infrastructure (OCI)
    February 2025
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    Information Technology Infrastructure Manager at Saudia Aerospace Engineering Industries
    Real User
    Stable data center with endless resources
    Pros and Cons
    • "The main benefit is that you're getting all of the resources you require on a subscription base. So, you get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost."
    • "It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time."

    What is our primary use case?

    I am an IT infrastructure manager for an aerospace engineering company in Saudi Arabia. This solution is where we host our data center.

    What is most valuable?

    The main benefit is that you're getting all of the resources you require on a subscription basis. You get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost.

    What needs improvement?

    It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time.

    For how long have I used the solution?

    I have been using this solution for six months.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    It is scalable.

    Which solution did I use previously and why did I switch?

    We previously were using an on-premise data center.

    How was the initial setup?

    I would rate the setup a medium in terms of difficulty as there is some level of training required.

    There are not six to eight people maintaining the tool.

    What about the implementation team?

    We utilized a partner team of OCI to do the initial setup and configuration. It took about one month to complete.

    What's my experience with pricing, setup cost, and licensing?

    There is an annual and a subscription option.

    What other advice do I have?

    This solution is a bit more complex than other options, and there are not as many qualified engineers, administrators, etc. out there. It may take you some time to find qualified people to work on it for you, or you will need to train your own people to work on it.

    I would rate this an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Ahmed-Yehia - PeerSpot reviewer
    Tech lead at Linux Plus Information Systems
    Reseller
    Top 5Leaderboard
    A stable, powerful database but needs more high availability areas in Africa
    Pros and Cons
    • "They seem to be more readily integrating with Azure, which is great."
    • "The initial setup can be a bit complex."

    What is our primary use case?

    I'm mainly focused on autonomous databases.

    What is most valuable?

    Oracle is a more powerful database than Azure or AWS. 

    Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.

    They seem to be more readily integrating with Azure, which is great.

    So far, I have found the solution to be stable. 

    What needs improvement?

    In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.  

    The initial setup can be a bit complex.

    They need to build up their DevOps. 

    They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.

    For how long have I used the solution?

    I've only really used the solution for four months. I've just begun to focus on it in the last three weeks. 

    What do I think about the stability of the solution?

    The stability is good. They have very good SLAs.

    What do I think about the scalability of the solution?

    While the scalability is good, only two or three have high availability domains. This is something they need to work on. 

    We have 15 users who are using Oracle in our organization. 

    Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still. 

    How are customer service and support?

    In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service. 

    Which solution did I use previously and why did I switch?

    We previously worked with Excel databases. 

    I'm also familiar with AWS and Azure. 

    AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.

    How was the initial setup?

    The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward. 

    The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.

    We have two or three people that can handle any maintenance tasks. 

    What was our ROI?

    While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future. 

    What's my experience with pricing, setup cost, and licensing?

    They have an OpEx model that is pay-as-you-go.

    We have a yearly contract subscription. 

    What other advice do I have?

    I'm just a customer and an end-user.

    We are using the most recent version of the solution. 

    If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Hammad Ul Hassan - PeerSpot reviewer
    Oracle Application Database Administrator at Integration Xperts
    Real User
    Top 5
    You can customize everything according to your preferences
    Pros and Cons
    • "You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system."
    • "The solution is expensive"

    What is our primary use case?

    We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning. 

    We have also established a connection by configuring their network based on the requirements they provided.

    What is most valuable?

    I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.

    What needs improvement?

    In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.

    For how long have I used the solution?

    I've been using this solution for the past two and a half years.

    How are customer service and support?

    I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.

    How was the initial setup?

    You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive.

    What other advice do I have?

    I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money. 

    With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer2062686 - PeerSpot reviewer
    Deputy General Manager at a energy/utilities company with 10,001+ employees
    Real User
    Useful digital assistant, simple implementation, and highly scalable
    Pros and Cons
    • "The most valuable feature of Oracle Cloud is the digital assistant."
    • "Oracle Cloud could improve AI. The design elements could be done better."

    What is our primary use case?

    There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.

    What is most valuable?

    The most valuable feature of Oracle Cloud is the digital assistant.

    What needs improvement?

    Oracle Cloud could improve AI. The design elements could be done better.

    For how long have I used the solution?

    I have been using Oracle Cloud for approximately four years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    I rate the stability of Oracle Cloud a ten out of ten.

    What do I think about the scalability of the solution?

    The scalability of Oracle Cloud is very good. It is highly scalable.

    We have millions of exchanged conversations on the Oracle Cloud per month.

    I rate the scalability of Oracle Cloud a ten out of ten.

    How are customer service and support?

    I rate the support from Oracle Cloud a ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of Oracle Cloud is simple.

    Which other solutions did I evaluate?

    Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.

    What other advice do I have?

    I rate Oracle Cloud a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Tech Lead at a computer software company with 201-500 employees
    Reseller
    Handles large data well, excellent support, and stable
    Pros and Cons
    • "Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises."
    • "Amazon AWS has a better solution overall."

    What is our primary use case?

    We have clients that are using the Oracle Cloud Platform for ERP data and EBS. The customers come from many fields, such as pharmaceutical and textile companies.

    What is most valuable?

    Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises.

    What needs improvement?

    Amazon AWS has a better solution overall.

    For how long have I used the solution?

    I have been using the Oracle Cloud Platform for approximately one year.

    What do I think about the stability of the solution?

    This solution is stable for most customers but in the banking sector, they are not currently using the public cloud.

    What do I think about the scalability of the solution?

    Oracle Cloud Platform is a scalable solution.

    How are customer service and support?

    The support from Orale Cloud Platform is very good.

    I rate the support from Orale Cloud Platform a five out of five.

    Which solution did I use previously and why did I switch?

    I have used Amazon AWS and they are a better vendor for all cloud technologies. Some features and requirements of Amazon AWS are different from Oracle Cloud.

    How was the initial setup?

    The initial migration to the Oracle Cloud Platform was very easy. We are going to implement the data for our customers within two and three weeks. This is one of our opportunities to implement the Oracle Cloud Platform for our customers.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Oracle Cloud Platform an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Kopano  Ramaphoi - PeerSpot reviewer
    Consultant at SmartCloud
    Real User
    Top 10
    Easy to set up autonomous databases make it easy to automate your services
    Pros and Cons
    • "The product gives you independence from hardware onsite, the setup is easy, and there is no need for hardware maintenance."
    • "The price of the subscription is too high and excludes some potential customers."

    What is our primary use case?

    We have customers working with these services and we work with those clients. Specifically, cloud services are made up of autonomous databases. There is an OCI (Oracle Call Interface) and this is configured depending exactly on the service that you want to use. When you talk about an autonomous database it makes it is easy to automate your services. You do not have to worry about the purchase and the upgrading of databases because Oracle will be taking care of those things.  

    Right now, here in our country, we are experiencing a problem where people are not able to understand the importance of this autonomous database architecture. My take is that it is the type of service that can elevate a certain type of company.  

    Most people are worried about putting their databases on the cloud because they worry about security issues. But with cloud end-customers, most of the people respond in a promising way now.  

    What is most valuable?

    The best features are the independence from hardware onsite, the ease of setup, and the lack of need for maintenance.  

    What needs improvement?

    So far, I do not have ant problems with the product. But I think that Oracle — especially for people in Africa — can look at the issues with subscriptions. They could make it so that people are able to have a better experience in trying out the product as that might lead to more adoption. Maybe they could look at reducing the price of the subscription because most of us are not able to afford it at the current level. The price in the subscription, for those who may want to subscribe to the cloud as a customer, keeps those potential customers from even considering it as a solution. Some of us are struggling a bit.  

    For how long have I used the solution?

    We have been working with Oracle Cloud for less than six months.  

    What do I think about the stability of the solution?

    Oracle is stable. Stability is built into the cloud. The reliability of the connection is the only potential problem.  

    What do I think about the scalability of the solution?

    Oracle Cloud is highly scalable. We are definitely going to use this product in the future and plan on scaling our usage with our customers. The way that end-users and potential customers are responding to the product is promising. A year ago when you talk about the cloud, people would not even listen to what you were saying.  

    Unfortunately, right now there is no one in our company who is using the product. We do not have our own subscription. We are still trying to expand our customer base and secure more customers to use the service.  

    How are customer service and technical support?

    I can not say anything about the technical support, because I have not done anything with the cloud that made it necessary for me to consult with them. My take is that because of the way Oracle Cloud has been designed, it is user friendly. This is especially true for the infrastructure as a service.  

    The way it is deployed, it is not going to be difficult to administer the infrastructure as a service on the client side.  

    How was the initial setup?

    Even though I did not do a lot of setups, my take is that the navigation of the setup process is user-friendly and conceptualized well. I think most people — even if they are not a DBA — can deploy a database on Oracle Cloud. Because the interface is so user-friendly and the navigation is not hard, it does not take a lot of effort to accomplish your task. Deployment takes just a few minutes for creating a situation where you are just testing. But it will take just a few hours for a live environment.  

    What about the implementation team?

    I did not use an integrator, reseller, or consultant for the deployment. I was not necessary and I was able to complete it just doing it by myself.  

    What's my experience with pricing, setup cost, and licensing?

    The cost of the subscription is high and may exclude many customers, especially in my country.  

    Which other solutions did I evaluate?

    I only use Oracle, but recently, I was looking at the vendor Salesforce. I was looking at their website and I think their concept and approach are quite interesting. It may be applicable for some of our clients.  

    What other advice do I have?

    I would recommend this product, definitely. In a way, I am already working on that with potential customers by recommending its use for them. Most of the features that I have used in the product are good and I am happy with it. Oracle is good in terms of how they do things.  

    On a scale from one to ten (where one is the worst and ten is the best), I would rate Oracle Cloud as an eight-out-of-ten.  

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
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    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.