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Executive Director at Timestamp
Real User
A scalable solution with an easy setup but it does not deploy well to other solutions
Pros and Cons
  • "Technical support is good. We are partners with Oracle so we are always speaking with them."
  • "The main issue for the clients is that they need to understand the credit payments because if it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning."

What is our primary use case?

Our primary use case is the delivery and implementation of Oracle Cloud Platform for customers.

What is most valuable?

I believe it's the platform as a service from Oracle that is the most valuable aspect. Normally, all the Oracle native workloads are the ones that are being pushed to the cloud.

What needs improvement?

One of the main areas that might be improved is not the Oracle product itself, but more like the infrastructure as a service. Big Oracle clients will also have several workloads with Microsoft, SAP, and so on and that's forced the clients to have multi-cloud options because Oracle does not have yet have an all-inclusive offering like Google or Azure. The systems are all interconnected and we deploy on different clouds, we have connectivity issues and so on. It also causes latency issues.

They need to interconnect between clouds worldwide. One of the things that Oracle announced recently is an ability to develop interconnection between it and with Azure's clouds. They are going to interconnect physically their own cloud centers to improve response time. The clients will be able to work with Oracle or Microsoft together more easily.

The main issue for the clients is that they need to understand the credit payments. If it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning.  

For how long have I used the solution?

We have been Oracle partners for 15 years.
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January 2025
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What do I think about the stability of the solution?

In the beginning, it wasn't very stable. We had a lot of downtime. At the moment it is much more reliable. We aren't facing any kind of issues around stability anymore.

What do I think about the scalability of the solution?

The level of scalability depends on the products that you are using on the cloud platform. Most of them are already scalable. Others are always coming out with new offerings for scalability.

How are customer service and support?

Technical support is good. We are partners with Oracle so we are always speaking with them.

The only issues we face occasionally are when we are dealing with new bugs. That's not relative to Oracle. We also have those issues when working with HP, SAP or Amazon, but Oracle has been around for many years and technical support is one of the areas that they have improved in the last ten years.

How was the initial setup?

The initial setup is not complex, but we already know the Oracle technology very well and the Oracle Cloud platform has introduced new features and different ways of doing things. There's obviously a learning curve. It's quite small at the moment. They've already fixed almost all bugs. etc., so it's quite simple. 

Deployment times vary. It's not the deployment of the technology itself. It's not the landscape. It's more the development that we do on top of it for the specific customer or the specific project. The creation of the database and application is quite fast but then we need to deploy everything from the client and integration itself is what will determine how long it takes. 

The amount of people you will need for deployment and maintenance also varies, according to each implementation and its requirements.

What other advice do I have?

We have some customers with private cloud services where they own the machines. We also work with customers that utilize the public cloud from Oracle for deploying applications and databases.

I would rate Oracle products overall at an eight out of ten but this product at a seven out of ten simply because of not being able to easily deploy to other technologies.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Etrprsspec67 - PeerSpot reviewer
Enterprise Analytic Specialist at a energy/utilities company with 501-1,000 employees
Real User
Easily upgradable but it lacks customization abilities for users
Pros and Cons
  • "In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it."
  • "The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages."

What is our primary use case?

We are using the public model of this solution. We have a strong Oracle investment in data within our reporting platform. This was a logical extension because Oracle provides seamless integration. That's why we picked it.

What is most valuable?

In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it.

What needs improvement?

The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages. 

In order for this solution to be a ten out of ten, it needs to be a little more customizable. Currently, it's not. Having said that, it's a cloud solution, but there is some rigidity when it comes to scaling up or scaling down. Oracle has to work on maybe better pricing models. If I need to run a program monthly one day in a month, I don't need to pay for a machine for the whole month. It should be a pipeline like Azure has where you just start with that pipeline. For that one or two hours when your program's running, you pay. Otherwise, you don't pay anything. If that gets added, I think it will be closer to ten out of ten. The other fact is that they need to have more data centers. Currently, we have only one in Australia. I think they should have more than one here. 

For how long have I used the solution?

I have been using this solution for almost a year.

What do I think about the stability of the solution?

It's stable. We hardly see any issues related to stability. I don't have a benchmark to compare it to, but we do not see many issues with stability. 

What do I think about the scalability of the solution?

I don't have a benchmark to compare it with anything, but the scalability part is still not as good compared to Amazon because you need to manually scale up the application. Although, once you select the upscale or downscale configurations, it's easy, it's smooth. It's not like Amazon where you can scale based on requirement and it's much more seamless. Here, it's not. Currently, the OCI package that we are on is customer managed more than actually Oracle managed. We do have backend access for those applications. We can modify that. Going forward, I think they will come up with a strategy where it would be more Oracle-managed rather than client managed.

We have more users on the Oracle Analytics Cloud platform, which is 50 people currently using out of a total set of 200, 250, 300 people. People are creatures of habit, so they go to the on-prem option rather than going to the cloud version. Slowly, we are migrating people to the cloud.

We hardly require any people for maintenance. In fact, we have only one guy who takes care of the maintenance part of it. For upgrading and patching, we require just one person, who is not full-time. He does his day job, this is a side job for him. 

We do have plans to increase usage. We're taking it slow and migrating. 

How are customer service and technical support?

Their technical support is average. Oracle support staff are not up to the mark. They take their time. They are average in terms of support, quality, and timely in resolving issues. 

Which solution did I use previously and why did I switch?

I have not previously used another solution. This is the first one. That's why I mentioned a few times that I don't have a benchmark to actually compare Oracle with. When I compare it with Amazon or a similar product it's from the knowledge that I got from researching online. I don't have the first-hand experience with other cloud platforms.

How was the initial setup?

There is complexity when it comes to setting up cloud platforms when you set up the network part of it. After that, it is very easy compared to if you wanted to deploy an Oracle application on Amazon or an Azure platform, you have to do the installation and you have to do all the integration. Here, it's not the case. You choose the application that you want and that springs up. That gives you everything. That's a good part about Oracle. If you are an Oracle heavy company and you want to spin up OBIEE, which is Oracle Business Integrator Platform or Oracle Data Integrator Application, you don't need to do anything. You just select the whole package and it gets deployed. When it comes to Azure or Amazon, you need to build a VM. Then, deploy this on them, install that software on the VM. 

The setup takes 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

I don't have that much information about pricing because I'm not at that level to know. It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month. 

What other advice do I have?

My advice would be, if you have enough to invest in Oracle, I would recommend going for it. If an organization has OBI, Oracle Business Intelligence reporting platform, which is quite mature, and they want to move into cloud, Oracle's a good fit for them because it's easier to move. If you don't have anything set and you don't have that much of investment in Oracle, I wouldn't recommend it. I would recommend Amazon because of the sheer fact that it's a much more stable integration. You get a lot more options. You can play a lot more in terms of upscaling or downscaling the solution. 

I would rate it a six or seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
January 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
PradeepKumar20 - PeerSpot reviewer
HR manager at The Sunway Manor
Real User
Scalable, flexible, but expensive
Pros and Cons
  • "I have found Oracle Cloud to be a scalable solution."

    What is most valuable?

    The most valuable features of Oracle Cloud are flexibility and beneficial security.

    For how long have I used the solution?

    I have been using Oracle Cloud for approximately two years. 

    What do I think about the scalability of the solution?

     I have found Oracle Cloud to be a scalable solution.

    The organization I was working for had business worldwide in over 10 countries and there were more than 10,000 people using this solution.

    How are customer service and support?

    I have not used the support.

    What was our ROI?

    Clients are able to reduce their costs by using Oracle Cloud.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution should be reduced to a price that people can afford.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Oracle Cloud a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Ahmed-Yehia - PeerSpot reviewer
    Tech lead at Linux Plus Information Systems
    Reseller
    Top 5Leaderboard
    A stable, powerful database but needs more high availability areas in Africa
    Pros and Cons
    • "They seem to be more readily integrating with Azure, which is great."
    • "The initial setup can be a bit complex."

    What is our primary use case?

    I'm mainly focused on autonomous databases.

    What is most valuable?

    Oracle is a more powerful database than Azure or AWS. 

    Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.

    They seem to be more readily integrating with Azure, which is great.

    So far, I have found the solution to be stable. 

    What needs improvement?

    In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.  

    The initial setup can be a bit complex.

    They need to build up their DevOps. 

    They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.

    For how long have I used the solution?

    I've only really used the solution for four months. I've just begun to focus on it in the last three weeks. 

    What do I think about the stability of the solution?

    The stability is good. They have very good SLAs.

    What do I think about the scalability of the solution?

    While the scalability is good, only two or three have high availability domains. This is something they need to work on. 

    We have 15 users who are using Oracle in our organization. 

    Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still. 

    How are customer service and support?

    In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service. 

    Which solution did I use previously and why did I switch?

    We previously worked with Excel databases. 

    I'm also familiar with AWS and Azure. 

    AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.

    How was the initial setup?

    The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward. 

    The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.

    We have two or three people that can handle any maintenance tasks. 

    What was our ROI?

    While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future. 

    What's my experience with pricing, setup cost, and licensing?

    They have an OpEx model that is pay-as-you-go.

    We have a yearly contract subscription. 

    What other advice do I have?

    I'm just a customer and an end-user.

    We are using the most recent version of the solution. 

    If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Hammad Ul Hassan - PeerSpot reviewer
    Oracle Application Database Administrator at Integration Xperts
    Real User
    Top 5
    You can customize everything according to your preferences
    Pros and Cons
    • "You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system."
    • "The solution is expensive"

    What is our primary use case?

    We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning. 

    We have also established a connection by configuring their network based on the requirements they provided.

    What is most valuable?

    I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.

    What needs improvement?

    In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.

    For how long have I used the solution?

    I've been using this solution for the past two and a half years.

    How are customer service and support?

    I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.

    How was the initial setup?

    You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive.

    What other advice do I have?

    I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money. 

    With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer2062686 - PeerSpot reviewer
    Deputy General Manager at a energy/utilities company with 10,001+ employees
    Real User
    Useful digital assistant, simple implementation, and highly scalable
    Pros and Cons
    • "The most valuable feature of Oracle Cloud is the digital assistant."
    • "Oracle Cloud could improve AI. The design elements could be done better."

    What is our primary use case?

    There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.

    What is most valuable?

    The most valuable feature of Oracle Cloud is the digital assistant.

    What needs improvement?

    Oracle Cloud could improve AI. The design elements could be done better.

    For how long have I used the solution?

    I have been using Oracle Cloud for approximately four years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    I rate the stability of Oracle Cloud a ten out of ten.

    What do I think about the scalability of the solution?

    The scalability of Oracle Cloud is very good. It is highly scalable.

    We have millions of exchanged conversations on the Oracle Cloud per month.

    I rate the scalability of Oracle Cloud a ten out of ten.

    How are customer service and support?

    I rate the support from Oracle Cloud a ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of Oracle Cloud is simple.

    Which other solutions did I evaluate?

    Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.

    What other advice do I have?

    I rate Oracle Cloud a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Tech Lead at a computer software company with 201-500 employees
    Reseller
    Handles large data well, excellent support, and stable
    Pros and Cons
    • "Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises."
    • "Amazon AWS has a better solution overall."

    What is our primary use case?

    We have clients that are using the Oracle Cloud Platform for ERP data and EBS. The customers come from many fields, such as pharmaceutical and textile companies.

    What is most valuable?

    Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises.

    What needs improvement?

    Amazon AWS has a better solution overall.

    For how long have I used the solution?

    I have been using the Oracle Cloud Platform for approximately one year.

    What do I think about the stability of the solution?

    This solution is stable for most customers but in the banking sector, they are not currently using the public cloud.

    What do I think about the scalability of the solution?

    Oracle Cloud Platform is a scalable solution.

    How are customer service and support?

    The support from Orale Cloud Platform is very good.

    I rate the support from Orale Cloud Platform a five out of five.

    Which solution did I use previously and why did I switch?

    I have used Amazon AWS and they are a better vendor for all cloud technologies. Some features and requirements of Amazon AWS are different from Oracle Cloud.

    How was the initial setup?

    The initial migration to the Oracle Cloud Platform was very easy. We are going to implement the data for our customers within two and three weeks. This is one of our opportunities to implement the Oracle Cloud Platform for our customers.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Oracle Cloud Platform an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Claudio Augusto Rosa David - PeerSpot reviewer
    Specialist Database Management at Claranet
    MSP
    Top 5
    Good solution for databases
    Pros and Cons
    • "Initial setup of databases is not a problem."
    • "In general, the systems application needs improvement."

    What is our primary use case?

    I move databases to the public and private cloud.

    My company has a big project to move all databases into the cloud and construct new sited in OCI. We have four to six huge databases amounting to 100 terabytes to move in OCI.

    What is most valuable?

    We specifically use the Oracle data guards because of the site disaster recovery. We have situations, one database has all the transactions all the time, while the other is positioned 6 hours ago. We have spent six hours to apply the transactions into the other database.

    What needs improvement?

    We have a lot of challenges with OCI because we need to build functions in the application. In my data center, if we have problems we change it in the cloud so part of the applications changes making it very complicated. 

    In our system, we have some private dates and we need to use cryptography data, however, some of the cities are very old and we need to build all the social functions in the system, again making it very complicated to put all the information into the database.

    In general, the systems application needs improvement.

    For how long have I used the solution?

    I have been working with OCI for four years.

    How was the initial setup?

    The complexity of the initial setup depends on the solution in the system. In our case, it was not very complicated because I used the new technology of excavators and I put all my databases into this solution. With the features, the security, and others. The initial setup is not a problem for databases.

    What about the implementation team?

    We used some partners to help with the deployment. They are high level technicians that specialize in the service.

    What other advice do I have?

    I would rate Oracle Cloud Infrastructure Registry an 8 out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.