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HarishMahanta - PeerSpot reviewer
Sr PeopleSoft Consultant at People Tech
Real User
Top 5Leaderboard
Has good scalability but its technical support services could be better
Pros and Cons
  • "The solution is stable."
  • "It takes more time to release resources than one of its competitors."

What is most valuable?

The solution works very well.

What needs improvement?

The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.

For how long have I used the solution?

We have been using the solution for nine months.

What do I think about the stability of the solution?

The solution is stable.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Around 40% of our organization uses this solution. It has good scalability.

How are customer service and support?

The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Venkatraman Bhat - PeerSpot reviewer
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
Real User
Top 10
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
  • "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
  • "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
  • "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."

What is our primary use case?

We use this solution to provide storage and management of infrastructure, as well as application hosting.

What is most valuable?

We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.

 We also find the licencing model of a single cost to be good value for money.

What needs improvement?

Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.

For how long have I used the solution?

We have been working with this solution for over six years.

What do I think about the stability of the solution?

We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.

What do I think about the scalability of the solution?

The scalability of this product is good, and is actioned automatically when there is a spike in usage.

How are customer service and support?

The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.

How was the initial setup?

The initial setup for this solution is very easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.

What other advice do I have?

We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Gopalakrishnan Palaniappan - PeerSpot reviewer
Business & Integration Arch Assoc Manager at Accenture
Real User
Easy to use and has a very valuable roadmap feature
Pros and Cons
  • "A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP."
  • "Since our Oracle products are on premise we cannot get the premier Oracle products."

What is our primary use case?

We use the solution to assist with project planning, cost, and build collector applications. 

Oracle has strong data centers, however, we use the fast approach with Oracle which includes the technical resources, email, and data center. 

What is most valuable?

Oracle products are easy to use. The Oracle Construction and Engineering flow is a good tool for cost control.

A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP.

What needs improvement?

Since our Oracle products are on-premise we cannot get the premier Oracle products. Oracle releases new versions annually, but because of our license, we are using the previous version. With the solution on-premise, we can't access some applications that require access to their consulting teams.

Oracle Cloud Platform can improve their function overlap.

For how long have I used the solution?

I have been using Oracle Cloud Platform for 17 years.

What do I think about the stability of the solution?

Oracle Cloud Platform is stable.

What do I think about the scalability of the solution?

The solution is scalable. Our organization operates in multiple locations, Oracle is good for this.

How are customer service and support?

Our license includes technical resources with Oracle. They maintain our application. With the help of Oracle, we perform user confirmation and other functional computer data centers.

I have contacted Oracle support for a few different issues. Overall, I would give them a three out of five. Most times when we contact Oracle, we request the development team, and they take longer than expected to resolve the concerns.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Oracle is a software accessory service that we have a user subscription for. For example, we require the project planning license, which is a user based license. 

Considering the license required, the country and the versions, we chose the prepaid option.

What other advice do I have?

I would rate this solution a ten of ten and would strongly recommend Oracle Cloud Platform. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Database Administrator at BCIE
Real User
Eases the deployment of Oracle Linux server instances and provides good database performance
Pros and Cons
  • "I like having the ability to easily run Oracle Linux server instances and to deploy Oracle Middleware and WebLogic servers. Oracle's Infrastructure as a Service products are also very useful, and we're using those right now within Oracle OCI."
  • "I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform."

What is our primary use case?

Right now we're using two cloud platforms, one being Oracle Cloud Platform and the other Microsoft Azure. We've been using Oracle Cloud Platform since 2018 and Azure since 2015.

We use Oracle Cloud Platform with the OCI Infrastructure as a Service offerings, and we're essentially using it for the compute instances and nothing else. We have deployed some servers running Oracle Linux which are being used as our main development environment. Then, we also have servers for our UAT (User Acceptance Testing) environment. Neither of these use cases are for production environments, and they are only used for development and testing.

To access Oracle Cloud Platform, we have a VPN site-to-site connection from our site to Oracle Cloud. We don't have the FastConnect option because we don't have a very good reason to use it.

As for users, we typically have around 20 people who are connected to the Oracle environment and who do their work on it. Regarding maintenance, we have three people on technical staff for that, who are DBAs and architects.

How has it helped my organization?

It hasn't improved our organization in a direct, or highly visible, way because we only use it for development and testing. However, I enjoy the ease with which we are able to deploy Oracle Linux server instances and other Oracle products. 

What is most valuable?

I like having the ability to easily run Oracle Linux server instances and to deploy Oracle Middleware and WebLogic servers. Oracle's Infrastructure as a Service products are also very useful, and we're using those right now within Oracle OCI.

What needs improvement?

I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform.

Also, when you compare it to Microsoft Azure Marketplace, there aren't as many options to choose from, and some features are not available in some operating systems. In particular, I'd like to see more readily-available features such as Fusion Middleware as a service, in the same way that they have WebLogic as a service within OCI.

For how long have I used the solution?

I have been using Oracle Cloud Platform for the last three years.

What do I think about the stability of the solution?

It's very stable, especially when it comes to accessing the Oracle Cloud Platform through VPN.

What do I think about the scalability of the solution?

It's very scalable and we haven't had any issues in that regard.

Which solution did I use previously and why did I switch?

We have not previously used a similar solution to Oracle Cloud Platform. We started with Oracle Cloud Platform because we were already using Oracle products and we decided that deploying Oracle products on Oracle Cloud Platform would be a more sensible idea than deploying on other cloud solutions.

How was the initial setup?

The setup was very straightforward and it only took one to two days for the initial deployment.

What about the implementation team?

We used Oracle consultants through Oracle's ACS, along with three technical personnel including DBAs and architects.

What's my experience with pricing, setup cost, and licensing?

On a monthly basis, we pay around $2,500 for licensing fees, with no additional costs. We do pay extra licensing for other on-premises solutions, but these are not related to Oracle Cloud Platform.

What other advice do I have?

We're not using that many products within Oracle Cloud Platform, but nevertheless I can recommend it. Especially when it comes to the Database as a Service, which we use a lot. I can easily vouch for that if you are looking for good database performance.

In addition, if any companies or clients are currently using Oracle Database on-premises, I can certainly recommend that they migrate to Oracle Cloud Database. 

I would rate Oracle Cloud Platform an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President, Information Technology at MSSL
Real User
The solution has good scalability, but its customer support could be improved
Pros and Cons
  • "Oracle Cloud Platform has good scalability."
  • "The solution’s support could be improved."

What is our primary use case?

We host one of our applications on Oracle Cloud Platform.

How has it helped my organization?

We wanted to host one of the applications for our global uses, so we posted it on the OCI platform. Since disaster recovery, we are looking for a solution where we can start small and can scale up whenever we need it.

What is most valuable?

Oracle Cloud Platform has good scalability.

What needs improvement?

The solution’s support could be improved. In the past, the solution's customer support team took a long time to solve a few of my technical issues.

For how long have I used the solution?

I have been using Oracle Cloud Platform for one and a half years.

What do I think about the stability of the solution?

I rate Oracle Cloud Platform a seven out of ten for stability.

What do I think about the scalability of the solution?

Around 100 users are using the solution in our organization, and we plan to increase the usage.

I rate Oracle Cloud Platform an eight out of ten for scalability.

How are customer service and support?

I rate Oracle Cloud Platform’s technical support five and a half out of ten.

How was the initial setup?

I rate Oracle Cloud Platform a seven out of ten for the ease of its initial setup.

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud Platform's pricing is comparable to other solutions, but it is definitely not cheap. I rate the solution's pricing a five out of ten.

What other advice do I have?

The solution is deployed on-cloud in our organization. I would recommend Oracle Cloud Platform to users who have Oracle use cases.

Overall, I rate Oracle Cloud Platform a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager Databases & Applications at Burque Corporation
Real User
Top 5
A stable high-performance solution to run and build applications
Pros and Cons
  • "We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions."
  • "The initial setup can be made easier and the technical support team should give faster responses. Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users."

What is our primary use case?

The solution is used for syncing all the information from our On-Premises Data Centre to the Oracle CI. We are using Oracle Infrastructure as a service.


What is most valuable?

We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions.


What needs improvement?

The initial setup can be made easier and the technical support team should give faster responses.

Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users.


For how long have I used the solution?

I have been using Oracle Cloud Platform for more than four years.


What do I think about the stability of the solution?

It is a stable solution. I rate the stability a nine out of ten.


What do I think about the scalability of the solution?

For its scalability, there should be provision that we can build a scale up or down scale on a running system.Whenever we scale up or down scale, we have to shut down the system and then apply it to do the configuration. I rate the scalability an eight out of ten.


How are customer service and support?

The technical support is very slow. Recently, I raised a concern for MFA but did not get any response for eight days. After I escalated it to the manager I got a response. I rate the support a five out of ten.


How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is very complex. I have faced difficulty configuring a new region. We already deployed from one region to another region, but I faced a lot of the problem when configuring the new region.Another issue that I was faced was when I am allowing any other server or any other IP, to access from the effectuation basis but there is no feature to allow me chose the server by server name. There should be a provision to allow firewall by server name or you can set the domain name. But at present its only based on IP.


What was our ROI?

As the solution is a bit expensive, the Return On Investment will take one to two years to show.


What's my experience with pricing, setup cost, and licensing?

Oracle Cloud Platform is a bit costly. You can always bring your own license or subscribe to the SaaS option, but the SaaS option is very costly.

I rate the pricing a six out of ten.



What other advice do I have?

I rate the overall solution an eight out of ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SureshKumar2 - PeerSpot reviewer
DBA Competency Manager at a computer software company with 201-500 employees
Real User
Top 10
Excellent performance and processing, but support and security need improvement
Pros and Cons
  • "The performance and processing capability are excellent."
  • "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."

What is our primary use case?

We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients. 

What is most valuable?

The performance and processing capability are excellent. 

What needs improvement?

We faced issues building a disaster recovery site.

Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.

Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.

Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.

For how long have I used the solution?

We've been using Oracle Cloud for almost three years.

What do I think about the stability of the solution?

We faced a few stability issues, but overall I rate it eight out of ten. 

What do I think about the scalability of the solution?

The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud. 

How are customer service and support?

We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment is of average complexity; it is neither difficult nor straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.

What other advice do I have?

I rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Göker İŞCAN - PeerSpot reviewer
Oracle Apps Technical Consultant at Partnera
Consultant
Top 10
Has good security features but the reporting needs improvement
Pros and Cons
  • "The most valuable feature of the solution is that it is a cloud-based solution."
  • "The solution's reporting part is not good and needs more development."

What is most valuable?

The most valuable feature of the solution is that it is a cloud-based solution.

What needs improvement?

The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.

It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.

For how long have I used the solution?

I have been using Oracle Cloud for two years.

What do I think about the stability of the solution?

I rate Oracle Cloud a two or three out of ten for stability.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.

Most of our clients for Oracle Cloud are medium-level and enterprise businesses.

I rate Oracle Cloud a six out of ten for scalability.

How are customer service and support?

The solution's technical support team responds late.

How would you rate customer service and support?

Negative

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared to Oracle E-Business Suite.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

What other advice do I have?

Oracle Cloud has good security features that benefit our clients' operations.

Overall, I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Reseller
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.