I use a lot of features of OCI. I use it for computing, for histology and for ExaCS.
Infrastructure specialist at Cooper Cloud
Can be used for computing, histology and for ExaCS
Pros and Cons
- "I find the Single Sign-On, SSO, feature to be valuable."
- "The framework from AWS is so good, I would like to see this feature in OCI."
What is our primary use case?
What is most valuable?
I find the Single Sign-On, SSO, feature to be valuable.
What needs improvement?
The billing and right sizing for optimization of your cost in the cloud, a well architected frame. An article should be done as soon as possible to improve it. The framework from AWS is so good, I would like to see this feature in OCI.
For how long have I used the solution?
I have been using Oracle Cloud Infrastructure Registry, OCIR, for three years.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
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What do I think about the stability of the solution?
OCI is stable.
What do I think about the scalability of the solution?
This solution is perfect, it works very well. Every time I need to scale some machines, they scale automatically for me.
How are customer service and support?
I never use technical support with Oracle Cloud Infrastructure Registry.
How was the initial setup?
The initial setup of OCI was simple. I have a lot of experience in Cloud, so it is easy for me.
What other advice do I have?
For those looking at implementing OCI, I recommend you talk to others who have used it. If you need an environment with scalability and trust for your services, OCI, you won't need to worry.
I would rate OCI a 9 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DBA Competency Manager at a computer software company with 201-500 employees
Excellent performance and processing, but support and security need improvement
Pros and Cons
- "The performance and processing capability are excellent."
- "Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle."
What is our primary use case?
We primarily use the platform to host Oracle ERP and Oracle databases. We're a service-oriented company, and we provide solutions to our clients.
What is most valuable?
The performance and processing capability are excellent.
What needs improvement?
We faced issues building a disaster recovery site.
Oracle support could be better; we had cases where certain regions experienced specific issues and received little help from Oracle.
Sometimes when we're doing a cloud migration, we get generic error messages, which makes it challenging to figure out the issue. Relevant and easy-to-interpret log messages would make finding and resolving issues easier.
Recently, Oracle said they were facing an issue with malware and that we needed to apply the latest security vulnerability patch. Our question is, if Oracle Cloud has a lot of security at the network level, how does malware get into the system? They also say Linux is supposed to be unbreakable, so we have some security concerns. We discovered an issue in our private cloud where a process was consuming too much CPU, and Oracle told us it was due to a malware attack. The security needs to be better.
For how long have I used the solution?
We've been using Oracle Cloud for almost three years.
What do I think about the stability of the solution?
We faced a few stability issues, but overall I rate it eight out of ten.
What do I think about the scalability of the solution?
The scalability is excellent, so I rate the platform ten out of ten here. We migrated ten of our clients to Oracle Cloud.
How are customer service and support?
We have an issue, and we've been waiting for an Oracle expert to help us for over a month. They should be able to find out what is happening quickly, but the process is dragging on.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment is of average complexity; it is neither difficult nor straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible.
What other advice do I have?
I rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Director at a financial services firm with 1,001-5,000 employees
Provides the flexibility to spin up instances and alter the capacity as needed, and does what it's advertised to do
Pros and Cons
- "The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
- "There should be more management automation."
What is our primary use case?
We migrated our in-house Oracle processing to the cloud. It's really just a database.
What is most valuable?
The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed.
It works well, and everything is working as we expect it.
What needs improvement?
There should be more management automation.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
It's very stable. There have been no outages in four years.
What do I think about the scalability of the solution?
It's great. I can spin up as much as I'd like. We have thousands of in-house users who are working on in-house applications.
It's being used very extensively, and we do not have great plans for increasing usage. It does what it does, and it works well, but there won't be much storage increase. We're not about to hire another 5,000 employees to use it.
How are customer service and support?
It's as good as any vendor. I would rate them a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
It was pretty straightforward. The migration took about three months. Most of that time was used for testing.
What about the implementation team?
We used some consultants. Our experience with them was great. They knew what they were doing. We didn't.
For deployment and maintenance purposes, I have a team of five DBAs.
What's my experience with pricing, setup cost, and licensing?
It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price.
Which other solutions did I evaluate?
We were looking at Oracle and AWS a couple of years ago, but we moved to the Oracle Cloud because we couldn't get our in-house solution to work with AWS. We looked at migrating to a different relational database platform, but the costs were just going to be too high, and the support was not going to be there.
What other advice do I have?
Cloud is the way to go. I would rate this solution a nine out of ten. It does what it's advertised to do.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle Apps Technical Consultant at Partnera
Has good security features but the reporting needs improvement
Pros and Cons
- "The most valuable feature of the solution is that it is a cloud-based solution."
- "The solution's reporting part is not good and needs more development."
What is most valuable?
The most valuable feature of the solution is that it is a cloud-based solution.
What needs improvement?
The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.
It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.
For how long have I used the solution?
I have been using Oracle Cloud for two years.
What do I think about the stability of the solution?
I rate Oracle Cloud a two or three out of ten for stability.
What do I think about the scalability of the solution?
Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.
Most of our clients for Oracle Cloud are medium-level and enterprise businesses.
I rate Oracle Cloud a six out of ten for scalability.
How are customer service and support?
The solution's technical support team responds late.
How would you rate customer service and support?
Negative
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper compared to Oracle E-Business Suite.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What other advice do I have?
Oracle Cloud has good security features that benefit our clients' operations.
Overall, I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Reseller
Manager Databases & Applications at Burque Corporation
Reliable for business intelligence needs with an easy setup
Pros and Cons
- "I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
- "The product’s pricing should be reduced."
What is our primary use case?
We mainly use the solution for Oracle databases and BI purposes.
What needs improvement?
The product’s pricing should be reduced.
For how long have I used the solution?
I have been using this solution for over five years.
What do I think about the stability of the solution?
I haven't experienced any instability or downtime in Oracle Cloud over the past three years.
What do I think about the scalability of the solution?
It is scalable and suitable for large companies looking to upgrade.
How are customer service and support?
I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used any other solution besides Oracle Cloud.
How was the initial setup?
The initial setup is straightforward to configure.
What's my experience with pricing, setup cost, and licensing?
The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten with ten being the highest.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vice President, Information Technology at MSSL
The solution has good scalability, but its customer support could be improved
Pros and Cons
- "Oracle Cloud Platform has good scalability."
- "The solution’s support could be improved."
What is our primary use case?
We host one of our applications on Oracle Cloud Platform.
How has it helped my organization?
We wanted to host one of the applications for our global uses, so we posted it on the OCI platform. Since disaster recovery, we are looking for a solution where we can start small and can scale up whenever we need it.
What is most valuable?
Oracle Cloud Platform has good scalability.
What needs improvement?
The solution’s support could be improved. In the past, the solution's customer support team took a long time to solve a few of my technical issues.
For how long have I used the solution?
I have been using Oracle Cloud Platform for one and a half years.
What do I think about the stability of the solution?
I rate Oracle Cloud Platform a seven out of ten for stability.
What do I think about the scalability of the solution?
Around 100 users are using the solution in our organization, and we plan to increase the usage.
I rate Oracle Cloud Platform an eight out of ten for scalability.
How are customer service and support?
I rate Oracle Cloud Platform’s technical support five and a half out of ten.
How was the initial setup?
I rate Oracle Cloud Platform a seven out of ten for the ease of its initial setup.
What's my experience with pricing, setup cost, and licensing?
Oracle Cloud Platform's pricing is comparable to other solutions, but it is definitely not cheap. I rate the solution's pricing a five out of ten.
What other advice do I have?
The solution is deployed on-cloud in our organization. I would recommend Oracle Cloud Platform to users who have Oracle use cases.
Overall, I rate Oracle Cloud Platform a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Analyst at Muilo, SA
A solution that requires a simple setup phase but needs to improve its technical support team's speed of response
Pros and Cons
- "It is a stable solution since it offers a very powerful performance to its users."
- "Database instances and computer storage are areas with shortcomings in the product that need improvement."
What is our primary use case?
My company uses Oracle Cloud for our infrastructure as a service cloud.
What needs improvement?
Database instances and computer storage are areas with shortcomings in the product that need improvement.
The product's technical support team must improve their speed of response.
Oracle Cloud is not an easy tool to use, so I would like to see it offer faster connectivity and better migration capabilities in the future.
For how long have I used the solution?
I have been using Oracle Cloud for two years. I use the solution in my company as our company is a customer of Oracle. I don't remember the version of the solution.
What do I think about the stability of the solution?
It is a stable solution since it offers a very powerful performance to its users.
What do I think about the scalability of the solution?
My company has more than 100 users of the product, with around 12 administrators.
How are customer service and support?
I am satisfied with the solution's technical support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with AWS. Oracle Cloud is available at a low cost compared to AWS. Compared to Oracle Cloud, AWS offers more services and quality at a high cost.
AWS also provides a database and S3 as a part of their services. Oracle is more easy to learn, while AWS is hard to learn.
How was the initial setup?
The initial setup of Oracle Cloud was very simple.
Our company has senior engineers who oversee the product's setup phase.
What's my experience with pricing, setup cost, and licensing?
The costs involved are low when it comes to Oracle Cloud, especially when compared to AWS.
What other advice do I have?
I am not satisfied with Oracle Cloud as a product.
Oracle Kubernetes, Oracle AI, and Oracle Analytics are good, making the database Oracle a better choice for my company.
I rate the overall product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr PeopleSoft Consultant at People Tech
Has good scalability but its technical support services could be better
Pros and Cons
- "The solution is stable."
- "It takes more time to release resources than one of its competitors."
What is most valuable?
The solution works very well.
What needs improvement?
The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.
For how long have I used the solution?
We have been using the solution for nine months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Around 40% of our organization uses this solution. It has good scalability.
How are customer service and support?
The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: November 2024
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