We use the solution for a loan management solution which requires a database of around 2 TB. The loan management solution helps to disperse loans.
AVP at a manufacturing company with 10,001+ employees
An enterprise database solution with good performance, stability, and fault alerts.
Pros and Cons
- "I like the solution’s stability, performance, and fault alerts."
- "The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."
What is our primary use case?
What is most valuable?
I like the solution’s stability, performance, and fault alerts.
What needs improvement?
The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved.
For how long have I used the solution?
I have been using Oracle products for more than 15 years.
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What do I think about the stability of the solution?
I would rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable and I would rate its scalability an eight out of ten.
How are customer service and support?
The tool’s support depends on the resource you get from their team for a particular ticket. Sometimes it may take more time and otherwise not.
How was the initial setup?
I would rate the tool’s initial setup an eight out of ten. The solution is an enterprise-grade database and requires an expert to deploy it. Post the UAT testing, the solution’s setup took a day to complete. The product required around five people for the deployment.
What about the implementation team?
We used a third-party vendor for the tool’s implementation.
What's my experience with pricing, setup cost, and licensing?
I would rate the tool’s pricing a ten out of ten since it is expensive.
What other advice do I have?
OCI is a good choice as an enterprise solution. The PL/SQL and stability features are good. You need to definitely go for this solution if money is not an issue. Otherwise, stick with MySQL. We run the solution round the clock and require around three people to maintain it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Delivery Manager at Eappsys Limited
Stable and scalable with a pretty straightforward setup
Pros and Cons
- "The solution is pretty straightforward to setup and use."
- "The pricing is a bit expensive."
What is our primary use case?
I am using the solution to design small applications for InfoGSM and determine if they can convert to business sales. I do not have any active use cases at this point in time.
What is most valuable?
The solution is pretty straightforward to setup and use.
What needs improvement?
The pricing is a bit expensive.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
I have not used other solutions.
How was the initial setup?
The setup is straightforward.
What about the implementation team?
I implemented the solution on my own to design small test applications.
What's my experience with pricing, setup cost, and licensing?
The license is a bit expensive for academic work.
My company has not yet purchased the solution. It would require a bit of funding for them to purchase the solution in the future.
What other advice do I have?
I recommend the solution and rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2026
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,917 professionals have used our research since 2012.
Managing Director at Technometrics Limited
Effortless scalability, ease of navigation, but complex implementation
Pros and Cons
- "The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."
- "The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."
What is our primary use case?
We are hosting and migrating customers to the Oracle cloud, this is the service that we provide. We don't have our own cloud, we use Oracle in the backend.
Many individuals are shifting towards interconnected digital systems, and one significant advantage is Oracle's comprehensive cloud-integrated solution. A large number of people currently utilize Oracle's database, which allows for smoother integration into the cloud platform when migrating from an on-premise solution. Having certified resources is crucial since even if you have an excellent solution, it can be challenging to operate and maintain without qualified individuals. Unfortunately, there is a scarcity of certified resources for solutions, such as SAP, and Dynamics does not yet offer this feature, Oracle Cloud is ahead of the game in this regard.
What is most valuable?
The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives.
What needs improvement?
The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily.
For how long have I used the solution?
I have been using Oracle Cloud for approximately one year.
What do I think about the stability of the solution?
The stability of Oracle Cloud is good. It is highly stable.
What do I think about the scalability of the solution?
The scalability of Oracle Cloud's system is exceptional and highly commendable when handling complex operations, such as running separate billing servers for cell phone companies. With the system, the data can be taken to the cloud and run seamlessly without any problems. Scaling up the system is effortless, particularly with the hyper-converged infrastructure, making the process very straightforward.
We have over 50 users using this solution.
How are customer service and support?
We have an internal support team of professionals and other third-party support if we run into issues.
How was the initial setup?
The migration process can be complicated, particularly for those moving from an outdated on-premise system to a newer online platform. It's unclear whether Oracle Cloud still employs outdated designs, but the migration process itself is not straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market.
I rate the price of Oracle Cloud a four out of ten.
Which other solutions did I evaluate?
We have evaluated other options, but for our niche use case, this solution is best suited for our needs.
What other advice do I have?
I rate Oracle Cloud a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Operations Manager Uganda at a tech services company with 201-500 employees
Cost effective, easy setup, and responsive agents
Pros and Cons
- "We have not had any downtime using the solution."
- "One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service."
What is our primary use case?
OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.
Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.
What is most valuable?
Overall the solution has good capabilities.
What needs improvement?
One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.
For how long have I used the solution?
I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.
What do I think about the stability of the solution?
We have not had any downtime using the solution.
I rate the stability of OCI a ten out of ten.
What do I think about the scalability of the solution?
There are 10 people in my company using this solution and they use it approximately three times a month.
The OCI enterprise version is highly scalable. There is no limit to the scaling available.
I rated the scalability of OCI an eight out of ten.
How are customer service and support?
We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Amazon AWS previously.
The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.
Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.
How was the initial setup?
OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.
I rate the initial setup of OCI an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.
They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.
I rate the price of OCI a nine out of ten.
What other advice do I have?
I rate OCI an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. User / Reseller
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency."
- "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
What is our primary use case?
We use this solution to provide storage and management of infrastructure, as well as application hosting.
What is most valuable?
We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.
We also find the licencing model of a single cost to be good value for money.
What needs improvement?
Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.
For how long have I used the solution?
We have been working with this solution for over six years.
What do I think about the stability of the solution?
We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.
What do I think about the scalability of the solution?
The scalability of this product is good, and is actioned automatically when there is a spike in usage.
How are customer service and support?
The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.
How was the initial setup?
The initial setup for this solution is very easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.
What other advice do I have?
We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director at a financial services firm with 1,001-5,000 employees
Provides the flexibility to spin up instances and alter the capacity as needed, and does what it's advertised to do
Pros and Cons
- "The flexibility is most valuable, because by having our infrastructure in the cloud we are able to spin up instances as needed and alter the capacity as needed, and everything is working as we expect it."
- "There should be more management automation."
What is our primary use case?
We migrated our in-house Oracle processing to the cloud. It's really just a database.
What is most valuable?
The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed.
It works well, and everything is working as we expect it.
What needs improvement?
There should be more management automation.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
It's very stable. There have been no outages in four years.
What do I think about the scalability of the solution?
It's great. I can spin up as much as I'd like. We have thousands of in-house users who are working on in-house applications.
It's being used very extensively, and we do not have great plans for increasing usage. It does what it does, and it works well, but there won't be much storage increase. We're not about to hire another 5,000 employees to use it.
How are customer service and support?
It's as good as any vendor. I would rate them a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
It was pretty straightforward. The migration took about three months. Most of that time was used for testing.
What about the implementation team?
We used some consultants. Our experience with them was great. They knew what they were doing. We didn't.
For deployment and maintenance purposes, I have a team of five DBAs.
What's my experience with pricing, setup cost, and licensing?
It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price.
Which other solutions did I evaluate?
We were looking at Oracle and AWS a couple of years ago, but we moved to the Oracle Cloud because we couldn't get our in-house solution to work with AWS. We looked at migrating to a different relational database platform, but the costs were just going to be too high, and the support was not going to be there.
What other advice do I have?
Cloud is the way to go. I would rate this solution a nine out of ten. It does what it's advertised to do.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle Apps Technical Consultant at Partnera
Has good security features but the reporting needs improvement
Pros and Cons
- "The most valuable feature of the solution is that it is a cloud-based solution."
- "The solution's reporting part is not good and needs more development."
What is most valuable?
The most valuable feature of the solution is that it is a cloud-based solution.
What needs improvement?
The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.
It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.
For how long have I used the solution?
I have been using Oracle Cloud for two years.
What do I think about the stability of the solution?
I rate Oracle Cloud a two or three out of ten for stability.
What do I think about the scalability of the solution?
Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.
Most of our clients for Oracle Cloud are medium-level and enterprise businesses.
I rate Oracle Cloud a six out of ten for scalability.
How are customer service and support?
The solution's technical support team responds late.
How would you rate customer service and support?
Negative
What's my experience with pricing, setup cost, and licensing?
The solution is cheaper compared to Oracle E-Business Suite.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What other advice do I have?
Oracle Cloud has good security features that benefit our clients' operations.
Overall, I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
Manager Databases & Applications at Burque Corporation
Reliable for business intelligence needs with an easy setup
Pros and Cons
- "I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
- "The product’s pricing should be reduced."
What is our primary use case?
We mainly use the solution for Oracle databases and BI purposes.
What needs improvement?
The product’s pricing should be reduced.
For how long have I used the solution?
I have been using this solution for over five years.
What do I think about the stability of the solution?
I haven't experienced any instability or downtime in Oracle Cloud over the past three years.
What do I think about the scalability of the solution?
It is scalable and suitable for large companies looking to upgrade.
How are customer service and support?
I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have not used any other solution besides Oracle Cloud.
How was the initial setup?
The initial setup is straightforward to configure.
What's my experience with pricing, setup cost, and licensing?
The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten with ten being the highest.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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