Oracle Cloud Infrastructure (OCI) Reviews

My primary use case is administering a critical production database on an Oracle Cloud Platform. 

It has improved my company by cutting my time to market. 

The most important features are the turnkey solutions offered by Oracle. These ease the administration of Oracle Databases.

More technical papers could be published to help out professionals.

I have migrated more than 10 databases to Oracle Cloud Platform and all of them perform optimally. 

Customer service could be improved.

Before, we were managing databases on-premise. Now, we manage them on the cloud.

My ROI has increased.

Make sure you read the fine print.

No.

The Oracle Cloud Platform is seamless, self-driving, and self-healing.

This solution is a complete replica of our data center. Our primary use case is to migrate all our on-premises applications and infrastructure onto the cloud.

The solution offers many features and it is a complete replica of our data center. The one thing that is very high level is that it covers multiple regions to host our application. You don't have to worry about disaster recovery. You, therefore, don't have to invest in additional features - it is there by default. The solution has a huge capacity so you don't need to worry about that.

I would like to have identity access management. If someone is accessing any application, I should know about it. I think Oracle does have that feature, but with Amazon all the roles are privileged. With Oracle, you have to create your own roles and it is more complex.

In terms of performance, the stability is good. We are upgrading to the new version that has a lot of new features.

It is easy to scale because you have the option to plan your capacity. If you don't know the capacity, how much you need, you can still plan. You can start with one server at first and then there is an option to add one more server into the server pool. It handles the traffic equally. All these things happen automatically and you don't need to worry about the capacity. 

The technical support is good. We faced quite a few issues when we installed the program, but the support team assisted us.

I have worked on Amazon and Oracle, both cloud providers. 

The setup and deployment took about six months because we have multiple locations like Saudi Arabia, the UAE, we have Egypt and India, but we are moving one by one. 

To move the application we need to move one copy of the application on the service to the cloud and test it. If everything is fine, we need to configure everything from scratch. Migration requires downtime - around a month per application.

Costing depends on if you have an existing license for the application and for the operating system. You can bring your own license and use regular licenses. So they have options. I think Amazon is cheaper than Oracle, though.

We tried the Amazon but there were some compatibility issues. The operating system versions didn't comply and that is why we chose Oracle. The cloud is getting more mature every day, advancing quickly for different kind of applications.

I believe the developers are busy improving the solution. It's like they don't have as many features as other providers, so it takes time and they are doing their best. If you are just moving the ERP, you can use the Oracle application, but if you need more open source applications, it is better to go with the Amazon or Azure, because they have more services compared to Oracle, like an autonomous database. I have worked on Amazon and Oracle and my advice is to test it for two weeks or so and look at the price on the sales market before you make a purchase. 

I rate this solution an eight out of ten.

We use this solution to connect the API to our Oracle database.

The most valuable feature of this solution is the high level of performance for the databases.

In a future release, they could improve by adding some form of machine learning and artificial intelligence.

I have been using this solution for approximately 20 years.

The price is fair, but we have to manage it to keep it low.

I rate Oracle Cloud Platform a nine out of ten.

We are not using the solution ourselves internally but for our customers. 

Because of the fact that only our external customers make use of this solution, it hasn't really affected our organization. 

What I like most about Oracle Cloud Platform is the ease of getting data in and out of the cloud and the affordable licensing.

I would like to see better documentation to make it easier to use, as well as more standard components offered in this solution. New features are being regularly added to the oracle Cloud, and this is not always reflected in the documentation. This can make the automation of the installation quite tricky. Right now there are many components in the database on-premises, but in the cloud that's limited. I would, therefore, like to see all those components that are offered on-premises, offered in the cloud as well. (e.g. APEX, Spatial, etc.)

So far it hasn't really been stable, but it is stable enough for our customer. Stability has improved over the years, though.

Our two customers that use this solution, have 50 and 300 users respectively. I believe it is scalable.

The technical support could be a lot better, because their reaction time is extremely slow.

The initial setup was quite complex. We wanted to do the setup with Terraform, the infrastructure's code, but the documentation was particularly bad for Terraform. Not only for Oracle but for Oracle Cloud itself. We are partners, so the installation was done by ourselves and it took us about three days. We currently have two staff to maintain and deploy it.

We also considered using Amazon and Azure.

My advice to others would be to take more time to deploy and to try and automate the deployment process. Due to the lack of proper documentation and complexity, as well as the poor tech support, I will rate this solution a six out of ten.

The managerial reporting view has been enhanced.

The most valuable feature is the reporting service.

I would like more technical expertise.

The solution is efficient.

Customer Service:

I would give customer service a rating of 7/10.

Technical Support:

I would give technical support a rating of 7/10.

We used a desktop application previous to this solution.

We implemented through a vendor.

We provide support for our clients using Oracle Cloud.

The most valuable feature of this solution is the Interface.

Areas that need improvement are the pricing and the support.

I have been using Oracle Cloud for one year.

We are using the cloud version.

I have more than 20 admins on my team who are using this solution.

Technical support needs to be more knowledgeable. This is an area that needs improvement.

We also have experience with VMware infrastructure.

The initial setup is straightforward. It's easy.

The length of the deployment depends on whether is it cloud-based or on-premises, and if it is pre-configured.

Pricing needs to be improved.

I would rate Oracle Cloud a six out of ten.