We use the solution to migrate the legacy infrastructure to the Oracle cloud.
A stable solution from the leader of cloud technology
Pros and Cons
- "I am impressed with the tool's upscaling and resiliency features."
- "The solution needs to improve the discovery and assessment of the existing infrastructure."
What is our primary use case?
What is most valuable?
I am impressed with the tool's upscaling and resiliency features.
What needs improvement?
The solution needs to improve the discovery and assessment of the existing infrastructure.
For how long have I used the solution?
I have been working with the product for two to three years.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
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824,053 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a ten out of ten.
How are customer service and support?
We have dedicated premium support and it's good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.
What other advice do I have?
I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Databases & Applications at Burque Corporation
A stable high-performance solution to run and build applications
Pros and Cons
- "We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions."
- "The initial setup can be made easier and the technical support team should give faster responses. Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users."
What is our primary use case?
The solution is used for syncing all the information from our On-Premises Data Centre to the Oracle CI. We are using Oracle Infrastructure as a service.
What is most valuable?
We are not using any features offered by OCI but only using virtual machines. So our data only syncs from our On-premises to cloud. The compute and performance are better than other cloud solutions.
What needs improvement?
The initial setup can be made easier and the technical support team should give faster responses.
Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users.
For how long have I used the solution?
I have been using Oracle Cloud Platform for more than four years.
What do I think about the stability of the solution?
It is a stable solution. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
For its scalability, there should be provision that we can build a scale up or down scale on a running system.Whenever we scale up or down scale, we have to shut down the system and then apply it to do the configuration. I rate the scalability an eight out of ten.
How are customer service and support?
The technical support is very slow. Recently, I raised a concern for MFA but did not get any response for eight days. After I escalated it to the manager I got a response. I rate the support a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very complex. I have faced difficulty configuring a new region. We already deployed from one region to another region, but I faced a lot of the problem when configuring the new region.Another issue that I was faced was when I am allowing any other server or any other IP, to access from the effectuation basis but there is no feature to allow me chose the server by server name. There should be a provision to allow firewall by server name or you can set the domain name. But at present its only based on IP.
What was our ROI?
As the solution is a bit expensive, the Return On Investment will take one to two years to show.
What's my experience with pricing, setup cost, and licensing?
Oracle Cloud Platform is a bit costly. You can always bring your own license or subscribe to the SaaS option, but the SaaS option is very costly.
I rate the pricing a six out of ten.
What other advice do I have?
I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
What is our primary use case?
We use this solution to provide storage and management of infrastructure, as well as application hosting.
What is most valuable?
We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.
We also find the licencing model of a single cost to be good value for money.
What needs improvement?
Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.
For how long have I used the solution?
We have been working with this solution for over six years.
What do I think about the stability of the solution?
We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.
What do I think about the scalability of the solution?
The scalability of this product is good, and is actioned automatically when there is a spike in usage.
How are customer service and support?
The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.
How was the initial setup?
The initial setup for this solution is very easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.
What other advice do I have?
We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Information Technology Infrastructure Manager at Saudia Aerospace Engineering Industries
Stable data center with endless resources
Pros and Cons
- "The main benefit is that you're getting all of the resources you require on a subscription base. So, you get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost."
- "It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time."
What is our primary use case?
I am an IT infrastructure manager for an aerospace engineering company in Saudi Arabia. This solution is where we host our data center.
What is most valuable?
The main benefit is that you're getting all of the resources you require on a subscription basis. You get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost.
What needs improvement?
It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
It is scalable.
Which solution did I use previously and why did I switch?
We previously were using an on-premise data center.
How was the initial setup?
I would rate the setup a medium in terms of difficulty as there is some level of training required.
There are not six to eight people maintaining the tool.
What about the implementation team?
We utilized a partner team of OCI to do the initial setup and configuration. It took about one month to complete.
What's my experience with pricing, setup cost, and licensing?
There is an annual and a subscription option.
What other advice do I have?
This solution is a bit more complex than other options, and there are not as many qualified engineers, administrators, etc. out there. It may take you some time to find qualified people to work on it for you, or you will need to train your own people to work on it.
I would rate this an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at Linuxfacil
Solution usable after a few clicks; good for testing
Pros and Cons
- "The feature I think should be improved is the option to rename the machines."
- "I would recommend this solution to other people."
What is our primary use case?
Our primary use case for Oracle Cloud is testing.
What needs improvement?
The feature I think should be improved is the option to rename the machines. Sometimes it happens that I can rename something like VCM and other options. When this happens, sometimes I can't remember the search and I don't like that.
For how long have I used the solution?
I have been using Oracle Cloud solution for about two years.
What do I think about the stability of the solution?
I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How was the initial setup?
My impression is that the initial setup was easy. This solution is usable within a few clicks.
What other advice do I have?
I would recommend this solution to other people.
I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Service Delivery at a manufacturing company with 10,001+ employees
Seamless deployment, good documentation, but support for integrating with non-Oracle solutions is unclear
Pros and Cons
- "Oracle does well when it comes to data privacy and security, which are critical."
- "Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack."
What is our primary use case?
We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.
What is most valuable?
The Oracle Cloud integrates well with other applications from the Oracle stack.
There is a lot of documentation available.
Oracle does well when it comes to data privacy and security, which are critical.
What needs improvement?
Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.
They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.
The roadmap from Oracle is quite unclear.
Technical support from Oracle needs to be improved.
For how long have I used the solution?
We have been using the Oracle Cloud Platform for approximately 12 months.
We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.
What do I think about the stability of the solution?
Since our deployment, it has been fairly stable.
What do I think about the scalability of the solution?
This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.
How are customer service and support?
Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.
Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.
How was the initial setup?
The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.
What about the implementation team?
Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.
What other advice do I have?
The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.
From the limited experience that we have with this product, I would rate it a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Tech lead at Linux Plus Information Systems
A stable, powerful database but needs more high availability areas in Africa
Pros and Cons
- "They seem to be more readily integrating with Azure, which is great."
- "The initial setup can be a bit complex."
What is our primary use case?
I'm mainly focused on autonomous databases.
What is most valuable?
Oracle is a more powerful database than Azure or AWS.
Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.
They seem to be more readily integrating with Azure, which is great.
So far, I have found the solution to be stable.
What needs improvement?
In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.
The initial setup can be a bit complex.
They need to build up their DevOps.
They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.
For how long have I used the solution?
I've only really used the solution for four months. I've just begun to focus on it in the last three weeks.
What do I think about the stability of the solution?
The stability is good. They have very good SLAs.
What do I think about the scalability of the solution?
While the scalability is good, only two or three have high availability domains. This is something they need to work on.
We have 15 users who are using Oracle in our organization.
Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still.
How are customer service and support?
In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service.
Which solution did I use previously and why did I switch?
We previously worked with Excel databases.
I'm also familiar with AWS and Azure.
AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.
How was the initial setup?
The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward.
The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.
We have two or three people that can handle any maintenance tasks.
What was our ROI?
While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future.
What's my experience with pricing, setup cost, and licensing?
They have an OpEx model that is pay-as-you-go.
We have a yearly contract subscription.
What other advice do I have?
I'm just a customer and an end-user.
We are using the most recent version of the solution.
If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle Application Database Administrator at Integration Xperts
You can customize everything according to your preferences
Pros and Cons
- "You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system."
- "The solution is expensive"
What is our primary use case?
We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning.
We have also established a connection by configuring their network based on the requirements they provided.
What is most valuable?
I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.
What needs improvement?
In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.
For how long have I used the solution?
I've been using this solution for the past two and a half years.
How are customer service and support?
I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.
How was the initial setup?
You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money.
With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
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Updated: November 2024
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