Oracle Cloud Infrastructure (OCI) Reviews

I have created some database instances, and I also use IAM. I have also used the portal.

We have a private cloud deployment.

I find the interface to be great.

It is not easy to manage your data because you to need to switch your mini console to find a user.

The stability of this solution needs to be improved.

Technical support could be more responsive.

We have had some problems with stability. From when we started using this solution, we have had several bugs.

We use this solution on a daily basis.

We have ten people working with this solution, at a minimum.

Technical support for this solution is average. I contacted them last week and just received a message from them today. It has taken them one week for a resolution.

We also use Microsoft Azure, Amazon AWS, and Event Cloud. The functionality of these platforms is the same, but the performance of this solution for IAM is better.

The initial setup of this solution is easy.

We have not fully configured and deployed this solution because we still have many questions. I expect that it will be in production in about a month.

We are using a consultant to assist us with the deployment.

This is a product that I recommend.

I would rate this solution an eight out of ten.

We are using the public model of this solution. We have a strong Oracle investment in data within our reporting platform. This was a logical extension because Oracle provides seamless integration. That's why we picked it.

In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it.

The packaging part of the software needs improvement. It lacks customization abilities for users. Giving them VMs for machine learning or running their own programs like Azure and Amazon, for example. Things like scalability based on the requirement of the tools. Oracle still lacks these kinds of things. For example, if you need a VM from Oracle, you need to pay for a monthly fee. They started developing containership but it's still at the initial stage and it's still lacking. They also need to develop integration between packages. 

In order for this solution to be a ten out of ten, it needs to be a little more customizable. Currently, it's not. Having said that, it's a cloud solution, but there is some rigidity when it comes to scaling up or scaling down. Oracle has to work on maybe better pricing models. If I need to run a program monthly one day in a month, I don't need to pay for a machine for the whole month. It should be a pipeline like Azure has where you just start with that pipeline. For that one or two hours when your program's running, you pay. Otherwise, you don't pay anything. If that gets added, I think it will be closer to ten out of ten. The other fact is that they need to have more data centers. Currently, we have only one in Australia. I think they should have more than one here. 

It's stable. We hardly see any issues related to stability. I don't have a benchmark to compare it to, but we do not see many issues with stability. 

I don't have a benchmark to compare it with anything, but the scalability part is still not as good compared to Amazon because you need to manually scale up the application. Although, once you select the upscale or downscale configurations, it's easy, it's smooth. It's not like Amazon where you can scale based on requirement and it's much more seamless. Here, it's not. Currently, the OCI package that we are on is customer managed more than actually Oracle managed. We do have backend access for those applications. We can modify that. Going forward, I think they will come up with a strategy where it would be more Oracle-managed rather than client managed.

We have more users on the Oracle Analytics Cloud platform, which is 50 people currently using out of a total set of 200, 250, 300 people. People are creatures of habit, so they go to the on-prem option rather than going to the cloud version. Slowly, we are migrating people to the cloud.

We hardly require any people for maintenance. In fact, we have only one guy who takes care of the maintenance part of it. For upgrading and patching, we require just one person, who is not full-time. He does his day job, this is a side job for him. 

We do have plans to increase usage. We're taking it slow and migrating. 

Their technical support is average. Oracle support staff are not up to the mark. They take their time. They are average in terms of support, quality, and timely in resolving issues. 

I have not previously used another solution. This is the first one. That's why I mentioned a few times that I don't have a benchmark to actually compare Oracle with. When I compare it with Amazon or a similar product it's from the knowledge that I got from researching online. I don't have the first-hand experience with other cloud platforms.

There is complexity when it comes to setting up cloud platforms when you set up the network part of it. After that, it is very easy compared to if you wanted to deploy an Oracle application on Amazon or an Azure platform, you have to do the installation and you have to do all the integration. Here, it's not the case. You choose the application that you want and that springs up. That gives you everything. That's a good part about Oracle. If you are an Oracle heavy company and you want to spin up OBIEE, which is Oracle Business Integrator Platform or Oracle Data Integrator Application, you don't need to do anything. You just select the whole package and it gets deployed. When it comes to Azure or Amazon, you need to build a VM. Then, deploy this on them, install that software on the VM. 

The setup takes 20 to 30 minutes.

I don't have that much information about pricing because I'm not at that level to know. It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month. 

My advice would be, if you have enough to invest in Oracle, I would recommend going for it. If an organization has OBI, Oracle Business Intelligence reporting platform, which is quite mature, and they want to move into cloud, Oracle's a good fit for them because it's easier to move. If you don't have anything set and you don't have that much of investment in Oracle, I wouldn't recommend it. I would recommend Amazon because of the sheer fact that it's a much more stable integration. You get a lot more options. You can play a lot more in terms of upscaling or downscaling the solution. 

I would rate it a six or seven out of ten.

The most valuable features of Oracle Cloud are flexibility and beneficial security.

I have been using Oracle Cloud for approximately two years. 

 I have found Oracle Cloud to be a scalable solution.

The organization I was working for had business worldwide in over 10 countries and there were more than 10,000 people using this solution.

I have not used the support.

Clients are able to reduce their costs by using Oracle Cloud.

The price of the solution should be reduced to a price that people can afford.

I would recommend this solution to others.

I rate Oracle Cloud a seven out of ten.

Our use case is for a variety of purposes. We use it for our billing system, our operations support system, our analytic data warehousing, digitalization, customer service, marketing, and sales. So it is integral to our operations.  

It provides us with our first opportunity to use a cloud solution.  

I think the price was actually very good for us although it is not exactly a feature. The autonomous database functions are an excellent feature.  

Even though the price was not bad for our purposes, I think Oracle should open up their software service more to customers by bringing the pricing down for the product. The cost may be a bit high for many potential users.  

One feature I also think I would like to see is better portability of the VMware environment into the Oracle Cloud. I think the integration process should be made more simple. We use vSphere and it was not as easy as it should have been.  

We have been using Oracle Cloud for about 16 months now.  

As far as our impression of the stability, we have had no outages so far. It has been quite stable.  

This product can scale automatically. So if you configure it to scale, it will scale accordingly upon need.  

We have around 24 users working on this solution in our company. They all in technical roles like there are business analysts, there are some developers, there are some engineers, and a few DBAs as well.  

We have had the opportunity to call technical support and we do like their services. There are not any problems with that part of the experience at all. They are good at what they do.  

We had not used a different cloud solution for our infrastructure prior to Oracle. This was our first experience with this type of product.  

The initial setup was really quite straightforward. We did it as part of plans for multiple projects but getting up a VMware database was just another half an hour or so. The process was pretty quick but could still be improved.  

We did some of the implementations ourselves, but on one of the reporting projects, we used an Oracle integrator. We were not entirely satisfied working with them and came away with mixed feelings. I think they did not make the effort to understand the requirements properly and I think that the delivery was really was not up to our expectations.  

Someone considering this product as a solution has to examine their needs. If Oracle Cloud probably meets their use case, then it is a good choice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Oracle Cloud overall as an eight-out-of-ten. They have a good product but there is really some room for improvement while they are still developing the solution into something more mature.  

There is room for improvement for stability. 

I have been using the product since 2018. 

I would rate the tool's stability an eight out of ten. 

I would rate Oracle Cloud's scalability a ten out of ten. 

Oracle Cloud's setup is easy. 

There is ROI with the product's use. 

Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture. 

I would rate the product a nine out of ten. 

We find the ease of use and the cost associated with the solution valuable.

The ability to have other workloads from other suppliers running on the solution would be nice in the next release.

We have been using the solution for approximately six years and are currently using the latest version.

The solution is stable.

The solution is scalable, and approximately 500 people are utilizing it in our organization.

Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.

The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.

I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.

We use the Oracle Cloud to migrate workloads from customers on-premise to the cloud.

We have a customer that had been on-premise Oracle product, hardware, and software.

The hardware was aged already. In fact, it was discontinued. It was the most cost-effective to move to the cloud and investment in terms of licenses was significantly less.

Currently, Oracle Cloud is one of the cloud providers that has a better cost and the right commercial conditions here in Brazil.

In general, for customers who already use Oracle database products, this solution has some advantages. They're migrating to the cloud, however, the simple infrastructure of the service is very useful. 

Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas. They need to expand their services portfolio. They don't have even half of the services provided by AWS, for instance.

The scalability requires some improvement. This is one of the most important things they need to work on.

There are many other services that they need to add to the infrastructure - such as analytics, machine learning, and IoT.

We've been using the solution for about four to six months, so it's been about half a year.

The stability is very good. We have no problems. We have a client that migrated from AWS to Oracle Cloud. It's been one year, I believe, and he is still satisfied running production there with no issues.

The solution isn't quite AWS yet. They have some issues with the outer scaling, for instance. They need to improve in that area a bit.

We tend to deal with medium-sized organizations. One of those customers has about a bit more than 100 servers there. I would say there are 120 servers running on Oracle.

We have clients that do plan to increase usage in the future. It will require some scaling.

Oracle offers very good support. We're quite satisfied with the level of support we get.

Technical support is very good. I would say it is better than AWS. They are investing on partnerships, so we get a lot of support from Oracle Cloud. Much more than from AWS. For AWS we are just a small partner, however, we've gotten much more attention from Oracle Cloud than AWS, or even Microsoft.

It was a smooth and similar transition from on-premise to the cloud. I think it's very good. 

I'm afraid that I cannot comment much about the process as I'm not very technical. It was our VBAs with customers and the Oracle architects and analysts that made the implementation.

It's my understanding that the deployment too approximately one month.

We had good support from Oracle during the implementation process. They were very helpful.

The price here in Brazil is very competitive.

We've had clients that have evaluated Microsoft Azure. However, they get much better commercial conditions, costs, and benefits from Oracle than any other cloud provider. Even IBM, which is very aggressive here in Brazil.

We're Oracle partners.

We're using the current version of the solution.

The solution has very good infrastructure. They are being very aggressive as they want to expand their footprint. In a few years, they will compete in a more balanced way against AWS and Microsoft and Google as well.

Overall, I would rate the solution six out of ten. As it matures, it will become much better and be much more competitive.

The sign on is very good. 

The availability of the solution is excellent.

The stability offered by the cloud has been great. 

There are a lot of really good product features. It offers everything from mobility, to analytics, to business processes. 

The front-end is like Jet, and it's pretty user-friendly. 

The security on the solution is very good.

They must improve the integration layer. It must have everything and be able to integrate with on-premise options a lot of features are not provided on the cloud.

In the Oracle BCS business process, when you create an XSG file and make the integration layer with the base in XSG, there is no validation code in the XSG. Therefore, when you add the field required or field string, it's not checking this validation as it does on-premise.  In the cloud, you need to clear the JavaScript file and validate this field. This is the main problem and they can't in the cloud.

The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options.

I've been using the solution for about a year at this point. It hasn't been too long.

The product is extremely stable. On-premises solutions may face issues related to CPU usage, however, as a cloud product, you don't have these issues. It makes it very stable. 

As a cloud solution, it's very scalable. It's the main purpose of having a cloud. It's very flexible and scalable as it can expand on the cloud.

Curently, we have ten people who use the solution in our organization.

I don't believe there are plans to increase usage in the future.

I've dealt with technical support in the past. It could be improved upon. We need support in the area of customization. It's a pretty new product, so it needs to provide certain features to our clients, and we need technical support to troubleshoot for us.

We didn't previously use a different solution before implementing Oracle.

The initial setup is not complex. It's straightforward. Basically, you just connect it, it's like an on-premise deployment. 

I'm able to handle the implementation myself. I don't need the assistance of integrators or consultants. It's pretty easy to accomplish without the help of an outside professional.

My organization is just an Oracle customer.

I've been very impressed with the solution. It's a very good platform.

I'm unsure which version of the solution we're currently using.

I'd advise others to move to Oracle Cloud. If they have a medium-sized business, it would work for you pretty well.

However, it's not a mature solution yet and needs a few more years to grow and build out features on the cloud that currently only exist in the on-premise deployment.

Overall, I would rate the solution seven out of ten.