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Shalvin Narayan - PeerSpot reviewer
Head of ICT at a comms service provider with 501-1,000 employees
Real User
Relatively easy to set up and deploy but could be better integrated with VMware
Pros and Cons
  • "The autonomous database functions are an excellent feature."
  • "Portability of the VMware environment into the Oracle Cloud should be made more simple."

What is our primary use case?

Our use case is for a variety of purposes. We use it for our billing system, our operations support system, our analytic data warehousing, digitalization, customer service, marketing, and sales. So it is integral to our operations.  

How has it helped my organization?

It provides us with our first opportunity to use a cloud solution.  

What is most valuable?

I think the price was actually very good for us although it is not exactly a feature. The autonomous database functions are an excellent feature.  

What needs improvement?

Even though the price was not bad for our purposes, I think Oracle should open up their software service more to customers by bringing the pricing down for the product. The cost may be a bit high for many potential users.  

One feature I also think I would like to see is better portability of the VMware environment into the Oracle Cloud. I think the integration process should be made more simple. We use vSphere and it was not as easy as it should have been.  

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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For how long have I used the solution?

We have been using Oracle Cloud for about 16 months now.  

What do I think about the stability of the solution?

As far as our impression of the stability, we have had no outages so far. It has been quite stable.  

What do I think about the scalability of the solution?

This product can scale automatically. So if you configure it to scale, it will scale accordingly upon need.  

We have around 24 users working on this solution in our company. They all in technical roles like there are business analysts, there are some developers, there are some engineers, and a few DBAs as well.  

How are customer service and support?

We have had the opportunity to call technical support and we do like their services. There are not any problems with that part of the experience at all. They are good at what they do.  

Which solution did I use previously and why did I switch?

We had not used a different cloud solution for our infrastructure prior to Oracle. This was our first experience with this type of product.  

How was the initial setup?

The initial setup was really quite straightforward. We did it as part of plans for multiple projects but getting up a VMware database was just another half an hour or so. The process was pretty quick but could still be improved.  

What about the implementation team?

We did some of the implementations ourselves, but on one of the reporting projects, we used an Oracle integrator. We were not entirely satisfied working with them and came away with mixed feelings. I think they did not make the effort to understand the requirements properly and I think that the delivery was really was not up to our expectations.  

What other advice do I have?

Someone considering this product as a solution has to examine their needs. If Oracle Cloud probably meets their use case, then it is a good choice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Oracle Cloud overall as an eight-out-of-ten. They have a good product but there is really some room for improvement while they are still developing the solution into something more mature.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1261668 - PeerSpot reviewer
Lead Database Administrator at a tech services company with 501-1,000 employees
Real User
Very robust, with competitive pricing, but needs better integration capabilities
Pros and Cons
  • "The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud."
  • "The solution requires tighter integration capabilities."

What is most valuable?

It's a very robust solution, especially for the environment that you move onto the cloud. It's quick and easy to access, and easy to manage. 

Everything is governed by Oracle itself, including backups, and policies.

The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud.

The solution makes it easy to access testimonial articles, etc.

There's an autonomous database, which is very useful. It's very efficient and easy to use and allows users to spend more time in other areas other than backup and recovery.

Pricing is very competitive. You are getting a good stack in Oracle because you're getting exit data and the backend along with the real application clusters, etc.

What needs improvement?

The Generation One Cloud doesn't have a great interface. We're using Generation Two and it's much better.

We have not tried it yet, but Azure integration would help a lot. Nowadays, it's all about having a multi-cloud platform. Integration with Azure is something we need to look into, especially on the SQL server to make sure the 2019 and 2017 SQL servers are supported.

The solution requires tighter integration capabilities.

There should be regional expansion in the availability of the solution. AWS and Azure offer much more availability right now. They have availability for almost all regions.  Cloud is something that almost every region needs to have it, so they need to make sure availability exists in Qatar.

Overall, every solution can use small improvements here and there. This solution is the same. We're still in the early days of using it, however.

For how long have I used the solution?

We've been assessing the solution and have not deployed it yet. We're assessing it alongside Microsoft Azure and AWS. We do have hands-on experience with the solution, however.

What do I think about the stability of the solution?

The solution is stable. Like any other cloud platform, every day there are improvements and enhancements being done, as well as products that have been added. It's becoming more and more stable.

What do I think about the scalability of the solution?

The solution is scalable. It had to be to manage the workload we have. Scalability is one of the most important aspects of any cloud solution.

We have about 100-150 users. We use it on a medium scale, and not too heavily right now.

How are customer service and technical support?

We haven't spoken with technical support yet.

Which solution did I use previously and why did I switch?

I've personally worked on Amazon Cloud Services. I'm certified in it. We're currently in the evaluation stage of a few different products.

How was the initial setup?

The initial setup is straightforward. It's straightforward with easy to manage sites. Deployment takes three to five minutes and the machines get provisions fast. We were impressed overall with the setup procedures.

Currently, there's just one person managing the solution, and eventually we'll need help from a system administrator and an AD person.

What about the implementation team?

We handled the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

We're looking at a pay-as-you-go option for licensing. Ultimately, we're likely to pay monthly.

In terms of comparing the solution to Azure, the pricing is pretty competitive.

Which other solutions did I evaluate?

We've been evaluating AWS, Oracle Cloud and Microsoft Azure.

What other advice do I have?

I'd rate the solution seven out of ten. We're new to the cloud, so we need more time to evaluate its capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1084716 - PeerSpot reviewer
Arquiteto de Soluções at a tech services company with 201-500 employees
Real User
Stable with good pricing but not yet mature enough
Pros and Cons
  • "The simple infrastructure of the service is very useful."
  • "The scalability requires some improvement. This is one of the most important things they need to get better at."

What is our primary use case?

We use the Oracle Cloud to migrate workloads from customers on-premise to the cloud.

How has it helped my organization?

We have a customer that had been on-premise Oracle product, hardware, and software.

The hardware was aged already. In fact, it was discontinued. It was the most cost-effective to move to the cloud and investment in terms of licenses was significantly less.

What is most valuable?

Currently, Oracle Cloud is one of the cloud providers that has a better cost and the right commercial conditions here in Brazil.

In general, for customers who already use Oracle database products, this solution has some advantages. They're migrating to the cloud, however, the simple infrastructure of the service is very useful. 

What needs improvement?

Oracle Cloud is still young compared to AWS or Microsoft. They still need to develop in many areas. They need to expand their services portfolio. They don't have even half of the services provided by AWS, for instance.

The scalability requires some improvement. This is one of the most important things they need to work on.

There are many other services that they need to add to the infrastructure - such as analytics, machine learning, and IoT.

For how long have I used the solution?

We've been using the solution for about four to six months, so it's been about half a year.

What do I think about the stability of the solution?

The stability is very good. We have no problems. We have a client that migrated from AWS to Oracle Cloud. It's been one year, I believe, and he is still satisfied running production there with no issues.

What do I think about the scalability of the solution?

The solution isn't quite AWS yet. They have some issues with the outer scaling, for instance. They need to improve in that area a bit.

We tend to deal with medium-sized organizations. One of those customers has about a bit more than 100 servers there. I would say there are 120 servers running on Oracle.

We have clients that do plan to increase usage in the future. It will require some scaling.

How are customer service and technical support?

Oracle offers very good support. We're quite satisfied with the level of support we get.

Technical support is very good. I would say it is better than AWS. They are investing on partnerships, so we get a lot of support from Oracle Cloud. Much more than from AWS. For AWS we are just a small partner, however, we've gotten much more attention from Oracle Cloud than AWS, or even Microsoft.

How was the initial setup?

It was a smooth and similar transition from on-premise to the cloud. I think it's very good. 

I'm afraid that I cannot comment much about the process as I'm not very technical. It was our VBAs with customers and the Oracle architects and analysts that made the implementation.

It's my understanding that the deployment too approximately one month.

What about the implementation team?

We had good support from Oracle during the implementation process. They were very helpful.

What's my experience with pricing, setup cost, and licensing?

The price here in Brazil is very competitive.

Which other solutions did I evaluate?

We've had clients that have evaluated Microsoft Azure. However, they get much better commercial conditions, costs, and benefits from Oracle than any other cloud provider. Even IBM, which is very aggressive here in Brazil.

What other advice do I have?

We're Oracle partners.

We're using the current version of the solution.

The solution has very good infrastructure. They are being very aggressive as they want to expand their footprint. In a few years, they will compete in a more balanced way against AWS and Microsoft and Google as well.

Overall, I would rate the solution six out of ten. As it matures, it will become much better and be much more competitive.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1378944 - PeerSpot reviewer
Information Technology Service Delivery Manager at a healthcare company with 1,001-5,000 employees
Real User
A stable, all-in-one system for our ERP and HCM applications
Pros and Cons
  • "What I like best about Oracle Cloud is that it is an all-in-one system for everything."
  • "The integration tools that they offer are quite complex to use."

What is our primary use case?

Our primary use cases are ERP and HCM systems.

What is most valuable?

What I like best about Oracle Cloud is that it is an all-in-one system for everything.

What needs improvement?

Improvements can be made with respect to flexibility in the licensing model.

The deployment should be simpler to do.

The integration tools that they offer are quite complex to use. It would be nice if integration with the SAS tools were a bit easier for end-users. There is no user-friendly interface to navigate for this. If you look at a competing product like Salesforce, it's quite easy to write your own rules. They're not strictly speaking integrations, but it's easy to do your own configuration on new fields and relationships with fields for certain other parts of the system. With Oracle, it is a lot harder to do.

For how long have I used the solution?

I have been working with Oracle Cloud for one year.

What do I think about the stability of the solution?

We haven't had trouble with respect to stability.

What do I think about the scalability of the solution?

This product scales according to our needs and does what it claims.

We have approximately 4,000 users.

How are customer service and technical support?

I have been in contact with technical support and I would say that they are good, albeit disconnected. They seem to work in silos, where some parts of the business understand their part well, but they don't understand the entirety of the Oracle solution well.

How was the initial setup?

Onboarding Oracle is very complex and we are still halfway through the implementation. In total, it will take about a year and a half to deploy.

What about the implementation team?

We are using an Oracle consultant to assist us with the deployment, and I can't say that I am satisfied with their service so far.

We have two or three in-house engineers who perform the maintenance.

What other advice do I have?

My advice for anybody who is implementing Oracle Cloud is to take it one step at a time. It is a good product and one that I recommend. Our implementation experience hasn't been great, but I think that the system is fine.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Khawaja Shoaib Hamid - PeerSpot reviewer
Regional Sales Manager at Cinergie Digital
Real User
Top 5
A competitively priced solution that offers ROI with its use
Pros and Cons
  • "There is ROI with the product's use."
  • "There is room for improvement for stability."

What needs improvement?

There is room for improvement for stability. 

For how long have I used the solution?

I have been using the product since 2018. 

What do I think about the stability of the solution?

I would rate the tool's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate Oracle Cloud's scalability a ten out of ten. 

How was the initial setup?

Oracle Cloud's setup is easy. 

What was our ROI?

There is ROI with the product's use. 

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Director at Timestamp
Real User
Easy to use, affordable, and scalable
Pros and Cons
  • "The initial setup was straightforward."
  • "It should have other workloads from other suppliers running on the solution."

What is most valuable?

We find the ease of use and the cost associated with the solution valuable.

What needs improvement?

The ability to have other workloads from other suppliers running on the solution would be nice in the next release.

For how long have I used the solution?

We have been using the solution for approximately six years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 500 people are utilizing it in our organization.

How are customer service and support?

Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.

How was the initial setup?

The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1147263 - PeerSpot reviewer
Enterprise Architect at a logistics company with 10,001+ employees
Real User
Nice user interface and good IAM performance
Pros and Cons
  • "I find the interface to be great."
  • "Technical support could be more responsive."

What is our primary use case?

I have created some database instances, and I also use IAM. I have also used the portal.

We have a private cloud deployment.

What is most valuable?

I find the interface to be great.

What needs improvement?

It is not easy to manage your data because you to need to switch your mini console to find a user.

The stability of this solution needs to be improved.

Technical support could be more responsive.

For how long have I used the solution?

I have been using this solution for about three months.

What do I think about the stability of the solution?

We have had some problems with stability. From when we started using this solution, we have had several bugs.

We use this solution on a daily basis.

What do I think about the scalability of the solution?

We have ten people working with this solution, at a minimum.

How are customer service and technical support?

Technical support for this solution is average. I contacted them last week and just received a message from them today. It has taken them one week for a resolution.

Which solution did I use previously and why did I switch?

We also use Microsoft AzureAmazon AWS, and Event Cloud. The functionality of these platforms is the same, but the performance of this solution for IAM is better.

How was the initial setup?

The initial setup of this solution is easy.

We have not fully configured and deployed this solution because we still have many questions. I expect that it will be in production in about a month.

What about the implementation team?

We are using a consultant to assist us with the deployment.

What other advice do I have?

This is a product that I recommend.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1383855 - PeerSpot reviewer
Sr. Manager, Information Technology at a pharma/biotech company with 1,001-5,000 employees
Real User
Easy to setup, with good manageability and good support
Pros and Cons
  • "The most valuable features are the manageability and the user interface."
  • "In the next release, I would like to see more automation."

What is most valuable?

The most valuable features are the manageability and the user interface.

What needs improvement?

The internal training program has to be exchanged with the customers more. This is something that has already been initiated. 

The user interface could be improved and be further simplified.

Technical support is good but they could be better.

In the next release, I would like to see more automation.

For how long have I used the solution?

We have been using Oracle for two years.

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Oracle Cloud is a scalable solution.

From an application point of view, we have approximately 200 users who are using the services on the Oracle Cloud.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used Oracle Database and switched to Oracle Cloud. It was a single point of ownership, so it was the right fit for us.

How was the initial setup?

The initial setup was straightforward and it took approximately 15 to 20 minutes to deploy.

We have a team of two; one is a manager and one in IT to maintain this solution.

What about the implementation team?

We did not use a vendor team or reseller. We completed the implementation on our own.

What's my experience with pricing, setup cost, and licensing?

We pay the subscription cost.

What other advice do I have?

At this time we are not using any products for hyper-converged infrastructure. We do have some computers for hyper-converged, however, those products are not moving very much.

We have moved our mission-critical workloads onto the cloud or we are using them on-premises for a traditional approach.

We have plans to use continue using this solution in the future.

I would this product to others who are interested in using it.

I would rate Oracle Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.