One of the use cases of Oracle Cloud is that it helps use Oracle Database as a Service. In my company, the one database that we have on the cloud is supported, operated, and maintained by Oracle.
Data architect at Banking Sector
An easy-to-use and scalable tool with an easy initial setup phase
Pros and Cons
- "The initial setup of Oracle Cloud is simple...It is a scalable solution."
- "Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly."
What is our primary use case?
What is most valuable?
The solution's most valuable features are that it is easy to use and scalable. One of the best things about Oracle Cloud is that you need not worry about the underlying infrastructure it was deployed with since it allows you to increase the capacity with just one click.
If you want more CPUs, you can increase the overall number in your environment.
What needs improvement?
I don't have sufficient experience with Oracle Cloud to be able to comment on the areas where improvements are required.
Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly.
For how long have I used the solution?
I have experience with Oracle Cloud. I do not directly use Oracle Cloud, but I use the tool for a client of my company who uses the product.
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What do I think about the scalability of the solution?
It is a scalable solution. You just need to consider increasing your resources to use the solution's scalability features.
There aren't multiple users of the solution in my company. Only one person in my company uses the solution. My company uses Oracle Database in Oracle Cloud to create and use persistent stores. We also use Oracle Cloud in our company in relation to persistent data.
How are customer service and support?
Even though my company has used the product's technical support, I am not the person who spoke with Oracle's technical team.
How was the initial setup?
The initial setup of Oracle Cloud is simple.
During the setup phase of Oracle Cloud, you just need to click to deal with the provisioning part, after which the tool provides you with assistance, especially regarding the CPUs and RAM you need.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
The product offers a subscription-based licensing model. Though I am not sure, there are payments to be made to Oracle at the end of every quarter.
What other advice do I have?
I rate the overall tool a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

AVP at a manufacturing company with 10,001+ employees
An enterprise database solution with good performance, stability, and fault alerts.
Pros and Cons
- "I like the solution’s stability, performance, and fault alerts."
- "The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved."
What is our primary use case?
We use the solution for a loan management solution which requires a database of around 2 TB. The loan management solution helps to disperse loans.
What is most valuable?
I like the solution’s stability, performance, and fault alerts.
What needs improvement?
The solution is expensive. So we try to use MySQL on AWS to push the data. The tool’s support could be improved.
For how long have I used the solution?
I have been using Oracle products for more than 15 years.
What do I think about the stability of the solution?
I would rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable and I would rate its scalability an eight out of ten.
How are customer service and support?
The tool’s support depends on the resource you get from their team for a particular ticket. Sometimes it may take more time and otherwise not.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate the tool’s initial setup an eight out of ten. The solution is an enterprise-grade database and requires an expert to deploy it. Post the UAT testing, the solution’s setup took a day to complete. The product required around five people for the deployment.
What about the implementation team?
We used a third-party vendor for the tool’s implementation.
What's my experience with pricing, setup cost, and licensing?
I would rate the tool’s pricing a ten out of ten since it is expensive.
What other advice do I have?
OCI is a good choice as an enterprise solution. The PL/SQL and stability features are good. You need to definitely go for this solution if money is not an issue. Otherwise, stick with MySQL. We run the solution round the clock and require around three people to maintain it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
April 2025

Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
Director at a financial services firm with 1,001-5,000 employees
Provides the flexibility to spin up instances and alter the capacity as needed, and does what it's advertised to do
Pros and Cons
- "The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
- "There should be more management automation."
What is our primary use case?
We migrated our in-house Oracle processing to the cloud. It's really just a database.
What is most valuable?
The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed.
It works well, and everything is working as we expect it.
What needs improvement?
There should be more management automation.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
It's very stable. There have been no outages in four years.
What do I think about the scalability of the solution?
It's great. I can spin up as much as I'd like. We have thousands of in-house users who are working on in-house applications.
It's being used very extensively, and we do not have great plans for increasing usage. It does what it does, and it works well, but there won't be much storage increase. We're not about to hire another 5,000 employees to use it.
How are customer service and support?
It's as good as any vendor. I would rate them a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
It was pretty straightforward. The migration took about three months. Most of that time was used for testing.
What about the implementation team?
We used some consultants. Our experience with them was great. They knew what they were doing. We didn't.
For deployment and maintenance purposes, I have a team of five DBAs.
What's my experience with pricing, setup cost, and licensing?
It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price.
Which other solutions did I evaluate?
We were looking at Oracle and AWS a couple of years ago, but we moved to the Oracle Cloud because we couldn't get our in-house solution to work with AWS. We looked at migrating to a different relational database platform, but the costs were just going to be too high, and the support was not going to be there.
What other advice do I have?
Cloud is the way to go. I would rate this solution a nine out of ten. It does what it's advertised to do.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at Technometrics Limited
Effortless scalability, ease of navigation, but complex implementation
Pros and Cons
- "The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."
- "The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."
What is our primary use case?
We are hosting and migrating customers to the Oracle cloud, this is the service that we provide. We don't have our own cloud, we use Oracle in the backend.
Many individuals are shifting towards interconnected digital systems, and one significant advantage is Oracle's comprehensive cloud-integrated solution. A large number of people currently utilize Oracle's database, which allows for smoother integration into the cloud platform when migrating from an on-premise solution. Having certified resources is crucial since even if you have an excellent solution, it can be challenging to operate and maintain without qualified individuals. Unfortunately, there is a scarcity of certified resources for solutions, such as SAP, and Dynamics does not yet offer this feature, Oracle Cloud is ahead of the game in this regard.
What is most valuable?
The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives.
What needs improvement?
The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily.
For how long have I used the solution?
I have been using Oracle Cloud for approximately one year.
What do I think about the stability of the solution?
The stability of Oracle Cloud is good. It is highly stable.
What do I think about the scalability of the solution?
The scalability of Oracle Cloud's system is exceptional and highly commendable when handling complex operations, such as running separate billing servers for cell phone companies. With the system, the data can be taken to the cloud and run seamlessly without any problems. Scaling up the system is effortless, particularly with the hyper-converged infrastructure, making the process very straightforward.
We have over 50 users using this solution.
How are customer service and support?
We have an internal support team of professionals and other third-party support if we run into issues.
How was the initial setup?
The migration process can be complicated, particularly for those moving from an outdated on-premise system to a newer online platform. It's unclear whether Oracle Cloud still employs outdated designs, but the migration process itself is not straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market.
I rate the price of Oracle Cloud a four out of ten.
Which other solutions did I evaluate?
We have evaluated other options, but for our niche use case, this solution is best suited for our needs.
What other advice do I have?
I rate Oracle Cloud a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
IT Analyst at Muilo, SA
A solution that requires a simple setup phase but needs to improve its technical support team's speed of response
Pros and Cons
- "It is a stable solution since it offers a very powerful performance to its users."
- "Database instances and computer storage are areas with shortcomings in the product that need improvement."
What is our primary use case?
My company uses Oracle Cloud for our infrastructure as a service cloud.
What needs improvement?
Database instances and computer storage are areas with shortcomings in the product that need improvement.
The product's technical support team must improve their speed of response.
Oracle Cloud is not an easy tool to use, so I would like to see it offer faster connectivity and better migration capabilities in the future.
For how long have I used the solution?
I have been using Oracle Cloud for two years. I use the solution in my company as our company is a customer of Oracle. I don't remember the version of the solution.
What do I think about the stability of the solution?
It is a stable solution since it offers a very powerful performance to its users.
What do I think about the scalability of the solution?
My company has more than 100 users of the product, with around 12 administrators.
How are customer service and support?
I am satisfied with the solution's technical support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with AWS. Oracle Cloud is available at a low cost compared to AWS. Compared to Oracle Cloud, AWS offers more services and quality at a high cost.
AWS also provides a database and S3 as a part of their services. Oracle is more easy to learn, while AWS is hard to learn.
How was the initial setup?
The initial setup of Oracle Cloud was very simple.
Our company has senior engineers who oversee the product's setup phase.
What's my experience with pricing, setup cost, and licensing?
The costs involved are low when it comes to Oracle Cloud, especially when compared to AWS.
What other advice do I have?
I am not satisfied with Oracle Cloud as a product.
Oracle Kubernetes, Oracle AI, and Oracle Analytics are good, making the database Oracle a better choice for my company.
I rate the overall product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr PeopleSoft Consultant at People Tech
Has good scalability but its technical support services could be better
Pros and Cons
- "The solution is stable."
- "It takes more time to release resources than one of its competitors."
What is most valuable?
The solution works very well.
What needs improvement?
The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.
For how long have I used the solution?
We have been using the solution for nine months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Around 40% of our organization uses this solution. It has good scalability.
How are customer service and support?
The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Delivery Manager at Eappsys Limited
Stable and scalable with a pretty straightforward setup
Pros and Cons
- "The solution is pretty straightforward to setup and use."
- "The pricing is a bit expensive."
What is our primary use case?
I am using the solution to design small applications for InfoGSM and determine if they can convert to business sales. I do not have any active use cases at this point in time.
What is most valuable?
The solution is pretty straightforward to setup and use.
What needs improvement?
The pricing is a bit expensive.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
I have not used other solutions.
How was the initial setup?
The setup is straightforward.
What about the implementation team?
I implemented the solution on my own to design small test applications.
What's my experience with pricing, setup cost, and licensing?
The license is a bit expensive for academic work.
My company has not yet purchased the solution. It would require a bit of funding for them to purchase the solution in the future.
What other advice do I have?
I recommend the solution and rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
A strong infrastructure management solution with good technical support, and a comprehensive licensing model
Pros and Cons
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
- "Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
What is our primary use case?
We use this solution to provide storage and management of infrastructure, as well as application hosting.
What is most valuable?
We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.
We also find the licencing model of a single cost to be good value for money.
What needs improvement?
Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input.
For how long have I used the solution?
We have been working with this solution for over six years.
What do I think about the stability of the solution?
We have found the stability of this solution to be extremely good in terms of uptime, availability, performance, and consistency.
What do I think about the scalability of the solution?
The scalability of this product is good, and is actioned automatically when there is a spike in usage.
How are customer service and support?
The technical support for this product is very good. The team respond quickly, and know the product features quite thoroughly.
How was the initial setup?
The initial setup for this solution is very easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
The licenses for this solution are very comprehensive and, therefore, very economical; there is only one cost, and it covers all available features without any chargeable add-ons.
What other advice do I have?
We would recommend that organizations evaluate this solution with a neutral mindset, considering their business needs above any other factors. This way they will ensure that the product they choose has features they actually need.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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