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reviewer1798023 - PeerSpot reviewer
engineering technician at a retailer with 10,001+ employees
Reseller
Easy to set up, able to run large platforms, and helpful for taking clients that have multiple sites
Pros and Cons
  • "I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture."
  • "The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult. The sizing challenge is in terms of being very clear on how your data growth or your requirements would be. It becomes a bit difficult to be able to ensure that there's enough future proofing in what you've signed. At the same time, the whole idea behind the cloud is to be able to pay for what you use. You don't want to pay for something that you're not using."

What is our primary use case?

Our specialty is insurance software. We were primarily vendors for software licensing, but we've transitioned our product to the cloud in the last two years.

The deployment depends on what a client wants. We use public clouds for clients that are willing to take our products as a SaaS model. For the ones that are on-prem, we split the load between the core platform, which is on-prem, and non-essential services, which are on the cloud.

What is most valuable?

I head the sales and marketing team. So, specifically on the feature set side, multi-tenancy is the one that I'm most familiar with. It's also the one that we found to be the most beneficial to us because it allows us to take clients that have multiple sites. For instance, one of our larger clients, which is a bank based out of South Africa, has offices in multiple countries. It allows us to multi-tenant each and create a tenant for each country within multi-tenanted architecture.

What needs improvement?

The biggest challenge I'm having with the cloud offering is the sizing. So, pricing becomes difficult. The sizing challenge is in terms of being very clear on how your data growth or your requirements would be. It becomes a bit difficult to be able to ensure that there's enough future proofing in what you've signed. At the same time, the whole idea behind the cloud is to be able to pay for what you use. You don't want to pay for something that you're not using.

For how long have I used the solution?

It has been two years. 

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
March 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.

What do I think about the scalability of the solution?

All our clients are enterprise clients. We don't have any small clients.

The main challenge that we have with scalability is the opacity and the pricing. Pricing becomes a challenge because you're not very clear on at what point in time you'll be breaking or you'll be exceeding the size you already acquired. That is the challenge, but Oracle powers some of the biggest cloud platforms in the world, and so do AWS and Azure. All of them have the ability and skill to run very large platforms. 

How are customer service and support?

They have an office locally. Amazon has only just started an office locally. Microsoft has been here for a long time. We've been Oracle Partners for 22 years, So, we're familiar with them anyway.

How was the initial setup?

I know it's very straightforward. Microsoft Azure, Oracle Cloud, and Amazon AWS have some sort of out-of-the-box packages that you can purchase. Oracle also has a sandbox environment that they can provision for you to be able to set up your operation just to try it out. So, the setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Its pricing is complex, but as partners, we can get away with quite a bit of discounting because we deal with them directly. 

I would rate their pricing probably a one or two out of five because they're quite expensive. Microsoft Azure will probably be the cheapest because depending on the Microsoft product that you have, they have some sort of bundling. There are things that they give you to get you onto Azure. AWS is probably somewhere in the middle.

What other advice do I have?

We work in a very narrow space. Our specialty is insurance software. We have an insurance ERP. We are an ISV. So, we make our own software. In the sub-Saharan African market, we're, in a way, the largest vendor. So, our recommendation for the clientele that we serve would ideally be Oracle. 

There are a lot of data laws that are being enacted. Kenya is one of the big ones enacting data access and data sovereignty laws, which is probably denting a lot of cloud offerings. However, there are a lot of co-located operations where people are providing data centers within the country. The in-country cloud providers, such as MTN and Liquid Intelligent Technologies, give you a lot more flexibility. In that scenario, you get a lot of flexibility in hybridizing the cloud setup that you have, and all three of them would work pretty much the same way. From a Kenyan or African perspective, Oracle and Microsoft have a very good footprint across all the countries we operate in. We're in eight countries now. Amazon AWS is only just starting in Kenya. I don't know if they're anywhere else. They might be in Ghana, Nigeria, and South Africa. So, they would have a hub-and-spoke type model in terms of how you'd be able to support it. If I were to recommend anything, it would be Oracle Cloud and Microsoft Azure.

I would rate Oracle Cloud a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Partner
PeerSpot user
Hamid M. Hamid - PeerSpot reviewer
Data architect at Banking Sector
Real User
Top 5Leaderboard
An easy-to-use and scalable tool with an easy initial setup phase
Pros and Cons
  • "The initial setup of Oracle Cloud is simple...It is a scalable solution."
  • "Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly."

What is our primary use case?

One of the use cases of Oracle Cloud is that it helps use Oracle Database as a Service. In my company, the one database that we have on the cloud is supported, operated, and maintained by Oracle.

What is most valuable?

The solution's most valuable features are that it is easy to use and scalable. One of the best things about Oracle Cloud is that you need not worry about the underlying infrastructure it was deployed with since it allows you to increase the capacity with just one click.

If you want more CPUs, you can increase the overall number in your environment.

What needs improvement?

I don't have sufficient experience with Oracle Cloud to be able to comment on the areas where improvements are required.

Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly.

For how long have I used the solution?

I have experience with Oracle Cloud. I do not directly use Oracle Cloud, but I use the tool for a client of my company who uses the product.

What do I think about the scalability of the solution?

It is a scalable solution. You just need to consider increasing your resources to use the solution's scalability features.

There aren't multiple users of the solution in my company. Only one person in my company uses the solution. My company uses Oracle Database in Oracle Cloud to create and use persistent stores. We also use Oracle Cloud in our company in relation to persistent data.

How are customer service and support?

Even though my company has used the product's technical support, I am not the person who spoke with Oracle's technical team.

How was the initial setup?

The initial setup of Oracle Cloud is simple.

During the setup phase of Oracle Cloud, you just need to click to deal with the provisioning part, after which the tool provides you with assistance, especially regarding the CPUs and RAM you need.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The product offers a subscription-based licensing model. Though I am not sure, there are payments to be made to Oracle at the end of every quarter.

What other advice do I have?

I rate the overall tool a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
March 2025
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
reviewer1213083 - PeerSpot reviewer
Director at a financial services firm with 1,001-5,000 employees
Real User
Provides the flexibility to spin up instances and alter the capacity as needed, and does what it's advertised to do
Pros and Cons
  • "The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
  • "There should be more management automation."

What is our primary use case?

We migrated our in-house Oracle processing to the cloud. It's really just a database.

What is most valuable?

The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed. 

It works well, and everything is working as we expect it.

What needs improvement?

There should be more management automation.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It's very stable. There have been no outages in four years.

What do I think about the scalability of the solution?

It's great. I can spin up as much as I'd like. We have thousands of in-house users who are working on in-house applications. 

It's being used very extensively, and we do not have great plans for increasing usage. It does what it does, and it works well, but there won't be much storage increase. We're not about to hire another 5,000 employees to use it.

How are customer service and support?

It's as good as any vendor. I would rate them a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It was pretty straightforward. The migration took about three months. Most of that time was used for testing.

What about the implementation team?

We used some consultants. Our experience with them was great. They knew what they were doing. We didn't.

For deployment and maintenance purposes, I have a team of five DBAs.

What's my experience with pricing, setup cost, and licensing?

It's less expensive to operate your environment in the cloud than in-house. It's a bundle cost. Everything is included in one price.

Which other solutions did I evaluate?

We were looking at Oracle and AWS a couple of years ago, but we moved to the Oracle Cloud because we couldn't get our in-house solution to work with AWS. We looked at migrating to a different relational database platform, but the costs were just going to be too high, and the support was not going to be there.

What other advice do I have?

Cloud is the way to go. I would rate this solution a nine out of ten. It does what it's advertised to do.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GLEDSONCOOPER - PeerSpot reviewer
Infrastructure specialist at Cooper Cloud
Real User
Can be used for computing, histology and for ExaCS
Pros and Cons
  • "I find the Single Sign-On, SSO, feature to be valuable."
  • "The framework from AWS is so good, I would like to see this feature in OCI."

What is our primary use case?

I use a lot of features of OCI. I use it for computing, for histology and for ExaCS.

What is most valuable?

I find the Single Sign-On, SSO, feature to be valuable.

What needs improvement?

The billing and right sizing for optimization of your cost in the cloud, a well architected frame. An article should be done as soon as possible to improve it. The framework from AWS is so good, I would like to see this feature in OCI.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure Registry, OCIR, for three years.

What do I think about the stability of the solution?

OCI is stable. 

What do I think about the scalability of the solution?

This solution is perfect, it works very well. Every time I need to scale some machines, they scale automatically for me. 

How are customer service and support?

I never use technical support with Oracle Cloud Infrastructure Registry.

How was the initial setup?

The initial setup of OCI was simple. I have a lot of experience in Cloud, so it is easy for me.

What other advice do I have?

For those looking at implementing OCI, I recommend you talk to others who have used  it. If you need an environment with scalability and trust for your services, OCI, you won't need to worry.

I would rate OCI a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yasir Obaid - PeerSpot reviewer
Managing Director at Technometrics Limited
Reseller
Effortless scalability, ease of navigation, but complex implementation
Pros and Cons
  • "The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives."
  • "The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."

What is our primary use case?

We are hosting and migrating customers to the Oracle cloud, this is the service that we provide. We don't have our own cloud, we use Oracle in the backend.

Many individuals are shifting towards interconnected digital systems, and one significant advantage is Oracle's comprehensive cloud-integrated solution. A large number of people currently utilize Oracle's database, which allows for smoother integration into the cloud platform when migrating from an on-premise solution. Having certified resources is crucial since even if you have an excellent solution, it can be challenging to operate and maintain without qualified individuals. Unfortunately, there is a scarcity of certified resources for solutions, such as SAP, and Dynamics does not yet offer this feature, Oracle Cloud is ahead of the game in this regard.

What is most valuable?

The most valuable features of Oracle Cloud are the ease of navigation and stability. The solution is more feature-rich and powerful than these smaller alternatives.

What needs improvement?

The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily.

For how long have I used the solution?

I have been using Oracle Cloud for approximately one year.

What do I think about the stability of the solution?

The stability of Oracle Cloud is good. It is highly stable.

What do I think about the scalability of the solution?

The scalability of Oracle Cloud's system is exceptional and highly commendable when handling complex operations, such as running separate billing servers for cell phone companies. With the system, the data can be taken to the cloud and run seamlessly without any problems. Scaling up the system is effortless, particularly with the hyper-converged infrastructure, making the process very straightforward.

We have over 50 users using this solution.

How are customer service and support?

We have an internal support team of professionals and other third-party support if we run into issues.

How was the initial setup?

The migration process can be complicated, particularly for those moving from an outdated on-premise system to a newer online platform. It's unclear whether Oracle Cloud still employs outdated designs, but the migration process itself is not straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing for Oracle Cloud services is reasonable. Additionally, compared to other service providers, Oracle has a substantial presence and established infrastructure in Bangladesh. Considering all these factors together makes Oracle Cloud an ideal choice and a strong contender in the market.

I rate the price of Oracle Cloud a four out of ten.

Which other solutions did I evaluate?

We have evaluated other options, but for our niche use case, this solution is best suited for our needs.

What other advice do I have?

I rate Oracle Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Bráulio  Etiandro - PeerSpot reviewer
IT Analyst at Muilo, SA
Real User
Top 20
A solution that requires a simple setup phase but needs to improve its technical support team's speed of response
Pros and Cons
  • "It is a stable solution since it offers a very powerful performance to its users."
  • "Database instances and computer storage are areas with shortcomings in the product that need improvement."

What is our primary use case?

My company uses Oracle Cloud for our infrastructure as a service cloud.

What needs improvement?

Database instances and computer storage are areas with shortcomings in the product that need improvement.

The product's technical support team must improve their speed of response.

Oracle Cloud is not an easy tool to use, so I would like to see it offer faster connectivity and better migration capabilities in the future.

For how long have I used the solution?

I have been using Oracle Cloud for two years. I use the solution in my company as our company is a customer of Oracle. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution since it offers a very powerful performance to its users.

What do I think about the scalability of the solution?

My company has more than 100 users of the product, with around 12 administrators.

How are customer service and support?

I am satisfied with the solution's technical support. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with AWS. Oracle Cloud is available at a low cost compared to AWS. Compared to Oracle Cloud, AWS offers more services and quality at a high cost.

AWS also provides a database and S3 as a part of their services. Oracle is more easy to learn, while AWS is hard to learn.

How was the initial setup?

The initial setup of Oracle Cloud was very simple.

Our company has senior engineers who oversee the product's setup phase.

What's my experience with pricing, setup cost, and licensing?

The costs involved are low when it comes to Oracle Cloud, especially when compared to AWS.

What other advice do I have?

I am not satisfied with Oracle Cloud as a product.

Oracle Kubernetes, Oracle AI, and Oracle Analytics are good, making the database Oracle a better choice for my company.

I rate the overall product a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
HarishMahanta - PeerSpot reviewer
Sr PeopleSoft Consultant at People Tech
Real User
Top 5Leaderboard
Has good scalability but its technical support services could be better
Pros and Cons
  • "The solution is stable."
  • "It takes more time to release resources than one of its competitors."

What is most valuable?

The solution works very well.

What needs improvement?

The solution's cost could be better. Also, it takes time to release resources compared to AWS. They should improve this particular area.

For how long have I used the solution?

We have been using the solution for nine months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Around 40% of our organization uses this solution. It has good scalability.

How are customer service and support?

The solution's technical support services are more expensive than AWS. Also, they should expand the team to address day-to-day issues.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate the solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
RajeswaruduChembrolu - PeerSpot reviewer
Delivery Manager at Eappsys Limited
Real User
Stable and scalable with a pretty straightforward setup
Pros and Cons
  • "The solution is pretty straightforward to setup and use."
  • "The pricing is a bit expensive."

What is our primary use case?

I am using the solution to design small applications for InfoGSM and determine if they can convert to business sales. I do not have any active use cases at this point in time. 

What is most valuable?

The solution is pretty straightforward to setup and use.

What needs improvement?

The pricing is a bit expensive. 

For how long have I used the solution?

I have been using the solution for six years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I have not contacted technical support. 

Which solution did I use previously and why did I switch?

I have not used other solutions. 

How was the initial setup?

The setup is straightforward. 

What about the implementation team?

I implemented the solution on my own to design small test applications. 

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive for academic work. 

My company has not yet purchased the solution. It would require a bit of funding for them to purchase the solution in the future. 

What other advice do I have?

I recommend the solution and rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.