I've primarily used it for experimentation. I don't just use it for commercial purposes. We already work with Azure and AWS clouds and we decided to consider the usage of Oracle as well. I run IA services, for example, when creating VMs and storage or configurations.
Cloud Architect at a computer software company with 1,001-5,000 employees
Stable with an easy initial setup but needs more analytics capabilities
Pros and Cons
- "The product is scalable."
- "Technical support could be a bit better."
What is our primary use case?
What is most valuable?
The IA services, including storage, creating VMs and databases have been great. The database services in particular are excellent.
The initial setup was straightforward.
The product is scalable.
The stability is good so far.
What needs improvement?
I don't have much detailed knowledge or experience in improvement areas. I need to first be more hands-on in my approach. I need more time to learn the technology, as I'm not as comfortable with it as I am with Azure and AWS.
Technical support could be a bit better.
Azure and AWS offerings are on a much bigger scale. Those who use this product must be Oracle-centric, which isn't the case with the other two. Whereas Oracle seems to be geared more towards databases only and Oracle only.
The analytics need to be improved.
For how long have I used the solution?
I've used the solution for a few use cases, however, not to its full potential. I've used it for maybe six months or so. It hasn't been that long.
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What do I think about the stability of the solution?
The stability so far has been good. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand using it, it can do so.
We only have one customer on the product right now, however, a few customers are already planning to move their services to Oracle as well.
How are customer service and support?
Technical support is good. they're okay. They could be a bit better, however, we're mostly happy with them.
Which solution did I use previously and why did I switch?
I also work with Azure and AWS.
How was the initial setup?
The initial setup is very straightforward. It's easy to execute. It's not overly difficult or complex.
What other advice do I have?
We are a customer, however, we do have clients on Oracle's cloud.
I'm not actively using the solution; I occasionally use it for certain projects.
I'm using the IA service version.
I'd recommend the solution to other users and companies.
I would rate the product at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at a tech vendor with 1,001-5,000 employees
Good monitoring capability but it should should support non-Oracle workloads
Pros and Cons
- "The most valuable feature is the monitoring."
- "This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."
What is our primary use case?
We are using Oracle Cloud for ERP lift and shift.
What is most valuable?
The most valuable feature is the monitoring.
The cloud tools that Oracle provides are useful.
What needs improvement?
The networking is in need of improvement.
The price of this solution can definitely be improved.
This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud. We need to have a multi-cloud solution because for Oracle products we use Oracle Cloud, but for other products, we need to use other clouds. If the option to run other workloads were available, such as those by Microsoft, then this would be an added advantage to the Oracle footprint.
For how long have I used the solution?
We have been using Oracle Cloud for two years.
What do I think about the stability of the solution?
This solution is good, in terms of stability.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 200 users for our ERP and we do plan to increase usage in the future.
How are customer service and technical support?
The technical support is ok, although it should be refined and more proactive.
How was the initial setup?
The initial setup was a straightforward network peering between two tenancies.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little bit expensive compared to other products. There are no costs in addition to the standard licensing fees.
What other advice do I have?
My advice to anybody who is considering this solution is to consult with Oracle before implementing it. The architecture and the features need to be considered for suitability because it is not a fit for everyone. They have to go through a process of evaluating these things in advance.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
November 2024
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Chief System Architect at a comms service provider with 11-50 employees
Very stable with good ATI management but needs to integrate better with other platforms and vendors
Pros and Cons
- "Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches."
- "The solution should integrate better with other tools and different vendors."
What is our primary use case?
Primarily, we're using the solution when we get data from our IoT devices. We get a lot of data from there. We're collecting it in the cloud, and providing the cloud to our ATI.
What is most valuable?
From a platform perspective, the most valuable aspect is the ATI management.
The powerhouse management is very good.
What needs improvement?
The interface should be more user-friendly. Compared to other cloud environments, it's not as good. It should be implemented better from Passport. It should have a better link to the cloud to communicate more effectively.
The solution should integrate better with other tools and different vendors.
I don't know of any additional features that I would like to see added to the solution.
For how long have I used the solution?
I've been using the solution for about one year.
What do I think about the stability of the solution?
Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches.
How are customer service and technical support?
We've been in contact with technical support. We didn't have the best experience.
How was the initial setup?
The initial setup, as I recall, was straightforward.
It only took one day to deploy the solution.
What other advice do I have?
We're partners with Oracle.
I'd recommend the solution.
I'd rate the solution seven out of ten. It's quite average, but effective. The infrastructure and formalizing of a custom platform need a bit of work.
Other solutions are better. Apache is also excellent.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Managing Director at a tech services company with 51-200 employees
A stable solution with an autonomous database, but managed services for Postgres are not available
Pros and Cons
- "The most valuable feature of Oracle Cloud is its autonomous database."
- "Managed services for Postgres are not available in Oracle Cloud."
What is most valuable?
The most valuable feature of Oracle Cloud is its autonomous database.
What needs improvement?
There are some missing services in Oracle Cloud. Managed services for Postgres are not available in Oracle Cloud. Even if you have to move to Oracle, you don't have a place to deploy applications.
For how long have I used the solution?
We have been using Oracle Cloud for almost three months.
What do I think about the stability of the solution?
Oracle Cloud is a very, very stable solution.
What do I think about the scalability of the solution?
Oracle Cloud is a scalable solution.
Which solution did I use previously and why did I switch?
AWS and Azure have a wide range of services compared to Oracle Cloud is a very, very stable solution.
How was the initial setup?
Oracle Cloud's initial setup was pretty straightforward.
What about the implementation team?
An in-house senior technical team implemented the solution for our organization. Initially, it took around four weeks to deploy the solution, but later it was easy.
What's my experience with pricing, setup cost, and licensing?
I rate Oracle Cloud three to four out of ten on a scale from one to ten, where one is cheap, and ten is expensive.
What other advice do I have?
Many of our customers are choosing Microsoft Azure since it is more popular than Oracle Cloud in the manufacturing vertical that we are in.
Overall, I rate Oracle Cloud a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud and database specialist at a tech services company with 11-50 employees
Great price and databases
Pros and Cons
- "OCI's best features are its price, databases, and Linux compatibility."
- "OCI's user interface is awful and needs to be modernized."
What is our primary use case?
I primarily use OCI for databases and platform-as-a-service.
What is most valuable?
OCI's best features are its price, databases, and Linux compatibility.
What needs improvement?
OCI's user interface is awful and needs to be modernized.
For how long have I used the solution?
I've been using OCI for six years and version two for six months.
What do I think about the stability of the solution?
I haven't had a single issue with OCI's stability.
How are customer service and support?
OCI's support is very good.
How was the initial setup?
I would rate the setup process eight out of ten. Deployment took around half an hour.
What's my experience with pricing, setup cost, and licensing?
OCI's pricing is one of its best features. However, customers may prefer a lower price, so from their perspective, I rate its price five out of ten.
What other advice do I have?
I'd definitely recommend OCI to other users and would rate it eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Engineer at a computer software company with 51-200 employees
Provides good, basic functionality needs; additional PaaS services would be helpful
Pros and Cons
- "Oracle offers more of the basic functionality needs."
- "Lacking in additional PaaS services."
What is our primary use case?
We are a software-based company. We develop custom applications for our customers. We are currently customers of Oracle but working on forming a partnership with Oracle Cloud Singapore. I'm a cloud engineer.
What is most valuable?
Oracle Cloud offers more of the basic functionality needs than other cloud providers offer.
What needs improvement?
It would be an improvement if Oracle were to offer more PaaS services like those available in Azure. The technical support could also be improved.
How are customer service and support?
Although the response time is generally quite good, there are still areas for improvement.
How was the initial setup?
I think the initial setup is relatively straightforward, in line with the other cloud solutions.
What's my experience with pricing, setup cost, and licensing?
I think Oracle's license costs are relatively lower than those of Azure or AWS. I think the cost is reasonable.
Which other solutions did I evaluate?
I have had more experience with Azure Cloud so I prefer it because of the familiarity aspect. Once I get used to Oracle, I might prefer that solution.
What other advice do I have?
I rate the solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Principal Cloud Solutions Architect at a tech services company with 1,001-5,000 employees
Secure, scales well, and the pricing is good
Pros and Cons
- "It is more secure and more controlled than an on-premises deployment."
- "They could add more features."
What is our primary use case?
We are using this solution for the Oracle Databases that we have.
How has it helped my organization?
It is more secure and more controlled than an on-premises deployment.
What is most valuable?
We use the Data Warehouse a lot.
What needs improvement?
They could add more features.
Technical support could improve, they could have more resources for troubleshooting.
For how long have I used the solution?
I have been using Oracle Cloud for more than four years.
We are using the Generation 2 version.
What do I think about the stability of the solution?
It's a stable solution. We have not had any bugs or glitches.
What do I think about the scalability of the solution?
The scalability is good. Our organization does not have users, rather, we are service providers. Our customers are the users and we have more than 100 of tem.
How are customer service and technical support?
We have used technical support a couple of times. I would rate them a seven out of ten.
Which solution did I use previously and why did I switch?
Previously, we were using another solution but decided that we wanted to move toward Oracle products.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is the best.
What other advice do I have?
Oracle Cloud is the best option.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Architect, Technology Transformation Group at a computer software company with 5,001-10,000 employees
Flexibility in supporting different capabilities and integrations make this excellent for moving to the cloud
Pros and Cons
- "Just having the many options and features offered by the product through the cloud is a major benefit."
- "The product could use some more development and maturity so it has more peripheral functionality already integrated."
What is our primary use case?
We are both users as well as a company of consultants who do the implementations of the product for customers. In comparison to an on-premises solution, I am going to say that simply the ease-of-implementation and ease-of-usage are the primary uses for us. The options and ease of deploying the cloud product make opportunities for us to work in different ways with our customers.
What is most valuable?
What is most valuable to me is a very general thing. It is just having the many options and features offered by the product. What I mean is features in terms of the accessibility of the internet, maybe some flexibility in supporting different capabilities and integrations. It is valuable to have that flexibility.
What needs improvement?
To improve this product is hard because it is already good and convenient. But I think that Oracle can add even more functionality. There are just certain functionalities that still need improvement or some brushing up and maturity to bring them up to where they should be. Even more integration and user-friendliness is possible in certain ways.
For example, at our company, we need to have some extra services right now to so we need to subscribe to them from another supplier. It would be nicer if these capabilities were already integrated as a part of the product. If some of these components could be built inside the cloud, that would simplify the architecture.
For how long have I used the solution?
I have been using Oracle cloud for between four to five years in some form.
What do I think about the stability of the solution?
The stability for financials is okay. I work with it doing financials so that is what I know best. But other functionalities and practices we need to check out and test in the newer versions. I am not very aware of all the modules and all the broader possibilities. But for the financial, it is okay.
What do I think about the scalability of the solution?
Scalability still is a question mark in some forms that we have not had to test out. It should be scalable because it is on the cloud and that is one of the advantages.
How are customer service and technical support?
The Oracle technical support is okay. It is nothing great. It is the same way that it has always been now for the last 25 years. It has not changed with the onset of the cloud products. Oracle has been like that no matter whatever product of theirs they are supporting, the support you get from them is always the same.
How was the initial setup?
You are looking at a cloud SaaS product, so installation and maintenance are not required. It is maintained by the Oracle providers themselves. So, I mean it is easy to setup in the first place.
Our deployment took somewhere between four to six months. When we work with clients, how long it takes depends on the customer needs and what kind of customers it is.
What about the implementation team?
We did not need to use a consultant for the deployment or integration. That is because I am the consultant.
We have some form of a cloud solution in addition to our physical footprint. So we have a mix actually in our architecture. It is somewhat simple and maybe a little small, but it is all we need because we have a very small user base. We have plans to move everything entirely to the cloud.
Because we do client support and consulting, we only require internal staff for support of these products.
What's my experience with pricing, setup cost, and licensing?
There is a subscription cost rather than licensing for this product.
What other advice do I have?
I do recommend the Oracle Cloud Platform. I recommend it for our use and we also do Oracle consulting. We use Oracle and we also recommend Oracle products.
On a scale from one to ten where one is the worst and ten is the best, I would rate this product as eight and one-quarter. It is better than an eight, but not so close to nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: November 2024
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