We are both users as well as a company of consultants who do the implementations of the product for customers. In comparison to an on-premises solution, I am going to say that simply the ease-of-implementation and ease-of-usage are the primary uses for us. The options and ease of deploying the cloud product make opportunities for us to work in different ways with our customers.
Senior Architect, Technology Transformation Group at a computer software company with 5,001-10,000 employees
Flexibility in supporting different capabilities and integrations make this excellent for moving to the cloud
Pros and Cons
- "Just having the many options and features offered by the product through the cloud is a major benefit."
- "The product could use some more development and maturity so it has more peripheral functionality already integrated."
What is our primary use case?
What is most valuable?
What is most valuable to me is a very general thing. It is just having the many options and features offered by the product. What I mean is features in terms of the accessibility of the internet, maybe some flexibility in supporting different capabilities and integrations. It is valuable to have that flexibility.
What needs improvement?
To improve this product is hard because it is already good and convenient. But I think that Oracle can add even more functionality. There are just certain functionalities that still need improvement or some brushing up and maturity to bring them up to where they should be. Even more integration and user-friendliness is possible in certain ways.
For example, at our company, we need to have some extra services right now to so we need to subscribe to them from another supplier. It would be nicer if these capabilities were already integrated as a part of the product. If some of these components could be built inside the cloud, that would simplify the architecture.
For how long have I used the solution?
I have been using Oracle cloud for between four to five years in some form.
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What do I think about the stability of the solution?
The stability for financials is okay. I work with it doing financials so that is what I know best. But other functionalities and practices we need to check out and test in the newer versions. I am not very aware of all the modules and all the broader possibilities. But for the financial, it is okay.
What do I think about the scalability of the solution?
Scalability still is a question mark in some forms that we have not had to test out. It should be scalable because it is on the cloud and that is one of the advantages.
How are customer service and support?
The Oracle technical support is okay. It is nothing great. It is the same way that it has always been now for the last 25 years. It has not changed with the onset of the cloud products. Oracle has been like that no matter whatever product of theirs they are supporting, the support you get from them is always the same.
How was the initial setup?
You are looking at a cloud SaaS product, so installation and maintenance are not required. It is maintained by the Oracle providers themselves. So, I mean it is easy to setup in the first place.
Our deployment took somewhere between four to six months. When we work with clients, how long it takes depends on the customer needs and what kind of customers it is.
What about the implementation team?
We did not need to use a consultant for the deployment or integration. That is because I am the consultant.
We have some form of a cloud solution in addition to our physical footprint. So we have a mix actually in our architecture. It is somewhat simple and maybe a little small, but it is all we need because we have a very small user base. We have plans to move everything entirely to the cloud.
Because we do client support and consulting, we only require internal staff for support of these products.
What's my experience with pricing, setup cost, and licensing?
There is a subscription cost rather than licensing for this product.
What other advice do I have?
I do recommend the Oracle Cloud Platform. I recommend it for our use and we also do Oracle consulting. We use Oracle and we also recommend Oracle products.
On a scale from one to ten where one is the worst and ten is the best, I would rate this product as eight and one-quarter. It is better than an eight, but not so close to nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
It is seamless, self-driving, and self-healing
Pros and Cons
- "The most important features are the turnkey solutions offered by Oracle. These ease the administration of Oracle Databases."
- "It has improved my company by cutting my time to market."
- "Customer service could be improved."
- "More technical papers could be published to help out professionals."
What is our primary use case?
My primary use case is administering a critical production database on an Oracle Cloud Platform.
How has it helped my organization?
It has improved my company by cutting my time to market.
What is most valuable?
The most important features are the turnkey solutions offered by Oracle. These ease the administration of Oracle Databases.
What needs improvement?
More technical papers could be published to help out professionals.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
I have migrated more than 10 databases to Oracle Cloud Platform and all of them perform optimally.
How are customer service and technical support?
Customer service could be improved.
Which solution did I use previously and why did I switch?
Before, we were managing databases on-premise. Now, we manage them on the cloud.
What was our ROI?
My ROI has increased.
What's my experience with pricing, setup cost, and licensing?
Make sure you read the fine print.
Which other solutions did I evaluate?
No.
What other advice do I have?
The Oracle Cloud Platform is seamless, self-driving, and self-healing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
February 2025
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Managing Director at a tech services company with 51-200 employees
A stable solution with an autonomous database, but managed services for Postgres are not available
Pros and Cons
- "The most valuable feature of Oracle Cloud is its autonomous database."
- "Managed services for Postgres are not available in Oracle Cloud."
What is most valuable?
The most valuable feature of Oracle Cloud is its autonomous database.
What needs improvement?
There are some missing services in Oracle Cloud. Managed services for Postgres are not available in Oracle Cloud. Even if you have to move to Oracle, you don't have a place to deploy applications.
For how long have I used the solution?
We have been using Oracle Cloud for almost three months.
What do I think about the stability of the solution?
Oracle Cloud is a very, very stable solution.
What do I think about the scalability of the solution?
Oracle Cloud is a scalable solution.
Which solution did I use previously and why did I switch?
AWS and Azure have a wide range of services compared to Oracle Cloud is a very, very stable solution.
How was the initial setup?
Oracle Cloud's initial setup was pretty straightforward.
What about the implementation team?
An in-house senior technical team implemented the solution for our organization. Initially, it took around four weeks to deploy the solution, but later it was easy.
What's my experience with pricing, setup cost, and licensing?
I rate Oracle Cloud three to four out of ten on a scale from one to ten, where one is cheap, and ten is expensive.
What other advice do I have?
Many of our customers are choosing Microsoft Azure since it is more popular than Oracle Cloud in the manufacturing vertical that we are in.
Overall, I rate Oracle Cloud a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Architect at a computer software company with 1,001-5,000 employees
Stable with an easy initial setup but needs more analytics capabilities
Pros and Cons
- "The product is scalable."
- "Technical support could be a bit better."
What is our primary use case?
I've primarily used it for experimentation. I don't just use it for commercial purposes. We already work with Azure and AWS clouds and we decided to consider the usage of Oracle as well. I run IA services, for example, when creating VMs and storage or configurations.
What is most valuable?
The IA services, including storage, creating VMs and databases have been great. The database services in particular are excellent.
The initial setup was straightforward.
The product is scalable.
The stability is good so far.
What needs improvement?
I don't have much detailed knowledge or experience in improvement areas. I need to first be more hands-on in my approach. I need more time to learn the technology, as I'm not as comfortable with it as I am with Azure and AWS.
Technical support could be a bit better.
Azure and AWS offerings are on a much bigger scale. Those who use this product must be Oracle-centric, which isn't the case with the other two. Whereas Oracle seems to be geared more towards databases only and Oracle only.
The analytics need to be improved.
For how long have I used the solution?
I've used the solution for a few use cases, however, not to its full potential. I've used it for maybe six months or so. It hasn't been that long.
What do I think about the stability of the solution?
The stability so far has been good. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand using it, it can do so.
We only have one customer on the product right now, however, a few customers are already planning to move their services to Oracle as well.
How are customer service and technical support?
Technical support is good. they're okay. They could be a bit better, however, we're mostly happy with them.
Which solution did I use previously and why did I switch?
I also work with Azure and AWS.
How was the initial setup?
The initial setup is very straightforward. It's easy to execute. It's not overly difficult or complex.
What other advice do I have?
We are a customer, however, we do have clients on Oracle's cloud.
I'm not actively using the solution; I occasionally use it for certain projects.
I'm using the IA service version.
I'd recommend the solution to other users and companies.
I would rate the product at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief System Architect at a comms service provider with 11-50 employees
Very stable with good ATI management but needs to integrate better with other platforms and vendors
Pros and Cons
- "Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches."
- "The solution should integrate better with other tools and different vendors."
What is our primary use case?
Primarily, we're using the solution when we get data from our IoT devices. We get a lot of data from there. We're collecting it in the cloud, and providing the cloud to our ATI.
What is most valuable?
From a platform perspective, the most valuable aspect is the ATI management.
The powerhouse management is very good.
What needs improvement?
The interface should be more user-friendly. Compared to other cloud environments, it's not as good. It should be implemented better from Passport. It should have a better link to the cloud to communicate more effectively.
The solution should integrate better with other tools and different vendors.
I don't know of any additional features that I would like to see added to the solution.
For how long have I used the solution?
I've been using the solution for about one year.
What do I think about the stability of the solution?
Frankly speaking, I've been very impressed with the stability the solution offers. Everything is working very well at the moment, and we haven't had any issues or faced any bugs or glitches.
How are customer service and technical support?
We've been in contact with technical support. We didn't have the best experience.
How was the initial setup?
The initial setup, as I recall, was straightforward.
It only took one day to deploy the solution.
What other advice do I have?
We're partners with Oracle.
I'd recommend the solution.
I'd rate the solution seven out of ten. It's quite average, but effective. The infrastructure and formalizing of a custom platform need a bit of work.
Other solutions are better. Apache is also excellent.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Sales & Technical Director at Epitome Panafrican Tech Ltd
Good object storage and managed backup that helps our organization manage data
Pros and Cons
- "The object storage and managed backup solution are valuable."
- "The functionalities could be simplified as it is a bit difficult to learn."
What is our primary use case?
Our primary use case for the solution is for data. We wanted to move to cloud and get virtualized servers for a specific entity or power for cloud applications.
What is most valuable?
The object storage and managed backup solution are valuable. Additionally, we like that the charge is per user.
What needs improvement?
The solution has one of the best cloud infrastructures in the world. However, the price can be improved as it is a bit expensive compared to other cloud solutions. In addition, the functionalities could be simplified as it is a bit difficult to learn.
For how long have I used the solution?
We have been using the solution for a year and are currently using the latest version.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very scalable, and the scalability goes hand in hand with pricing.
How was the initial setup?
The initial setup was complex and took two weeks to fully implement.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive and extra costs are incurred if you need assistance with the installation. I rate the price a four out of ten.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but the price and simplicity can be improved. I recommend the solution to users considering implementing it if they can afford it.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Founder & Managing Director Digital Solutions at a tech services company with 51-200 employees
Great price value and responsive support
Pros and Cons
- "The technical support is good, they have been responsive and helpful."
- "The portfolio should improve for the Oracle Cloud Platform. Oracle has to increase the services offered. New services should be added to be able to compete better with Amazon AWS which is the best, and the biggest service. Oracle Cloud Platform has a small portfolio, but it's a good one."
What is our primary use case?
We use Oracle Cloud Platform to move business applications, such as Oracle ERPs and Oracle Analytics, from on-premise infrastructure to the Oracle Cloud.
What needs improvement?
The portfolio should improve for the Oracle Cloud Platform. Oracle has to increase the services offered. New services should be added to be able to compete better with Amazon AWS which is the best, and the biggest service. Oracle Cloud Platform has a small portfolio, but it's a good one.
For how long have I used the solution?
I have used the Oracle Cloud Platform for approximately four years.
What do I think about the stability of the solution?
We had our first major incident this week with the Oracle Cloud Platform. We have not had any other problem in the four years we have been using it. The stability and the availability that we found in Oracle Cloud Platform is really good, at least similar to what you can find in Amazon AWS or Microsoft Azure.
How are customer service and support?
The technical support is good, they have been responsive and helpful.
Which solution did I use previously and why did I switch?
I have used Amazon AWS and Microsoft Azure.
How was the initial setup?
When migrating applications to the Oracle Cloud Platform it can take between two and four weeks depending on the project. During these four weeks, we do not only do the deployment, but it also involves a two-day infrastructure deployment, we move all the applications and run all the user testing scenarios. The full project with all the project traces normally lasts approximately four weeks but the infrastructure deployment takes a few days.
What about the implementation team?
Oracle Cloud Platform architecture needs a system engineer for deployment and maintenance. Typically, the same team that is working on the on-premise architecture, with a little training can easily deploy it on the cloud.
The business applications will need someone with more specific skills.
Overall each project requires a different amount of supporting individuals.
What's my experience with pricing, setup cost, and licensing?
The best aspect of the Oracle Cloud Platform is the relation between the performance and the price. When you compare the price with Amazon AWS, Microsft Azure, or any other, the price for performance is the best.
There are plenty of license options. For example, you can license the solution by the user, CPU, fixed period, and on-demand. The options are similar to Amazon AWS.
What other advice do I have?
I rate Oracle Cloud Platform an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager, Oracle ERP Implementation Project at a manufacturing company with 1,001-5,000 employees
The most valuable feature is the reporting service
Pros and Cons
- "The most valuable feature is the reporting service."
- "I would like more technical expertise."
How has it helped my organization?
The managerial reporting view has been enhanced.
What is most valuable?
The most valuable feature is the reporting service.
What needs improvement?
I would like more technical expertise.
For how long have I used the solution?
We have been using this solution for eight months.
What do I think about the stability of the solution?
The solution is efficient.
How are customer service and technical support?
Customer Service:
I would give customer service a rating of 7/10.
Technical Support:
I would give technical support a rating of 7/10.
Which solution did I use previously and why did I switch?
We used a desktop application previous to this solution.
What about the implementation team?
We implemented through a vendor.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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