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reviewer1417920 - PeerSpot reviewer
Regional Manager, Management Information Systems at a wellness & fitness company with 501-1,000 employees
Real User
Provides great centralized management which saves us time
Pros and Cons
  • "Centralized management is a valuable feature."
  • "Lacking in speed and reliability."

What is our primary use case?

We use the solution to manage the several Palo Alto firewalls we have. We are customers of Palo Alto and I'm an information systems and security manager.

What is most valuable?

I think the centralized management is a valuable feature because you can set corporate wide policies and push it out to all the firewalls without touching each one. 

What needs improvement?

I'd like to see improvement in the speed and reliability of the solution. They're the two things most important to me right now. 

For how long have I used the solution?

I've been using the solution for the past 18 months. 

Buyer's Guide
Palo Alto Networks Panorama
December 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution always runs but the problems we have occur when we make changes. Sometimes the results are not what we expected. Sometimes you make changes in the software and then you push it to the firewalls. Theoretically, you should be able to make the changes and push at the same time but we have found that we have to save them first and then push. After that it usually works. That process could be simplified. We have two people using the solution.

What do I think about the scalability of the solution?

I can't speak to the scalability of the solution. 

How was the initial setup?

We hired a consultant for the initial setup. None of our staff are firewall engineers. We're more like firewall administrators and our environment is quite complex. 

What other advice do I have?

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Security Architect at Integrity360
Real User
100% stable, easy to install, and allows us to manage a large number of firewalls from a single point
Pros and Cons
  • "The ability to manage a large number of firewalls from a single point is most valuable."
  • "Its scalability can be improved. It is too expensive to scale it in the way Palo Alto wants us to scale. Scalability is one of the main reasons why our customer is looking for alternatives. It is too expensive to scale. Its redundancy also requires improvement, but it seems that in the latest version, redundancy is improved, and you can have more than two devices in an HA pair. So, they are heading in that direction. It would be good if they combine their dynamic list functionality in a much better way with Panorama and include it as out-of-the-box functionality. Palo Alto supports the dynamic list functionality for some basic threats, but there is a lot of scope for improvement."

What is most valuable?

The ability to manage a large number of firewalls from a single point is most valuable.

What needs improvement?

Its scalability can be improved. It is too expensive to scale it in the way Palo Alto wants us to scale. Scalability is one of the main reasons why our customer is looking for alternatives. It is too expensive to scale.

Its redundancy also requires improvement, but it seems that in the latest version, redundancy is improved, and you can have more than two devices in an HA pair. So, they are heading in that direction.

It would be good if they combine their dynamic list functionality in a much better way with Panorama and include it as out-of-the-box functionality. Palo Alto supports the dynamic list functionality for some basic threats, but there is a lot of scope for improvement.

For how long have I used the solution?

I have been using this solution for almost nine years.

What do I think about the stability of the solution?

It is 100% stable.

What do I think about the scalability of the solution?

It is too expensive to scale, which is one of the main reasons why our customer is looking for alternatives.

How was the initial setup?

Its initial setup is straightforward. If you have a basic knowledge of Palo Alto Networks, you will be able to spin it up.

What other advice do I have?

I would recommend this solution. It is the best in the class.

I would rate Palo Alto Networks Panorama a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Palo Alto Networks Panorama
December 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1651302 - PeerSpot reviewer
Director Of Technology at a tech services company with 1,001-5,000 employees
Real User
Simple to use, well-executed, good support, and scales well
Pros and Cons
  • "We are attracted to Palo Alto because it is stable."
  • "There could be more integrations with third parties."

What is our primary use case?

Palo Alto Networks Panorama is used to manage the Palo Alto firewalls.

What is most valuable?

We are attracted to Palo Alto because it is stable. It is very simple to use.

When they bring anything to the market, it is really well done.

What needs improvement?

There could be more integrations with third parties.

For how long have I used the solution?

I have been dealing with Palo Alto for more than ten years, and have been selling Palo Alto Networks Panorama since it was first released.

What do I think about the stability of the solution?

Palo Alto Networks Panorama's stability has never been an issue for me. It's fantastic.

What do I think about the scalability of the solution?

Palo Alto Networks Panorama is a scalable product.

How are customer service and support?

I have not contacted technical support.

We haven't had any escalation issues, which means they're doing a good job.

Which solution did I use previously and why did I switch?

We are also selling SentinelOne.

From Palo Alto, we sell everything from firewalls to endpoint security.

How was the initial setup?

I was not involved with the setup.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid yearly.

What other advice do I have?

We are in EDR. We don't sell any products or any information for threat intelligence.

If they have Palo Alto products, and multiple sites, it's definitely something they would need.

It is difficult to give it a ten because there is always room for development. I would rate Palo Alto Networks Panorama a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Consultant at a tech services company with 501-1,000 employees
Reseller
Can be used for centralized management but has a complex initial setup
Pros and Cons
  • "One valuable feature is centralized management. We are able to manage it centrally for two to three remote offices, our head office and our data centers. So, it is very simple to manage."
  • "The initial setup requires expertise and can be a bit complex."

What is our primary use case?

We have five to six firewalls, and we manage those firewalls with Palo Alto Networks Panorama.

What is most valuable?

One valuable feature is centralized management. We are able to manage it centrally for two to three remote offices, our head office and our data centers. So, it is very simple to manage.

The second valuable feature is that it stores a lot of the logs. When we require it, we can get the dump, and we can get the logs.

What needs improvement?

Palo Alto must provide a cloud-based feature or solution.

The initial setup requires expertise and can be a bit complex.

I would like to see the management be a bit more simple than it is currently.

For how long have I used the solution?

I've been using this solution for around two and a half years.

What do I think about the stability of the solution?

I find Panorama to be a stable solution.

What do I think about the scalability of the solution?

As for scalability, I tried to add on a Prisma Access plugin, and it was able to take the load.

There are five firewalls behind Panorama, and there are 200-300 users behind these five firewalls.

How are customer service and technical support?

We have made calls to and raised issues with technical support, and they have been responsive.

How was the initial setup?

The initial setup is a bit complex and requires expertise. Configuring a firewall is a bit easier than configuring multiple firewalls at a time through Panorama. To create device groups and templates, and to manage everything is a bit difficult the first time.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. The cost is not that high and not that cheap either.

What other advice do I have?

If you have multiple firewalls, like around 10 to 15 firewalls, then you should go for Palo Alto Networks Panorama. If you do not have more than 10 firewalls, I would not recommend that you go with it.

If I were to rate it on a scale from one to ten, I would rate Palo Alto Networks Panorama at seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1103169 - PeerSpot reviewer
Executive Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Makes centralized management of their firewalls much easier
Pros and Cons
  • "The most valuable feature is WildFire."
  • "There is room for improvement in the integration within endpoint detection. They need to do some integration between endpoints and the firewalls."

What is our primary use case?

We use it for centralized management of all their firewalls.

We're using it on-prem.

What is most valuable?

The most valuable feature is WildFire.

What needs improvement?

There is room for improvement in the integration within endpoint detection. They need to do some integration between endpoints and the firewalls.

They also need to add a mobile version for product so we can access the interface easily.

For how long have I used the solution?

We have been using Palo Alto for two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It's scalable because it's running on VMs.

Between users and admins, we have up to 5,000 people on this product.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We use different solutions but the interface from Panorama is much easier for management.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I would recommend this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1656078 - PeerSpot reviewer
Founder at a tech services company with 51-200 employees
Reseller
Intuitive, useful workflow automation, and helpful technical support
Pros and Cons
  • "The telemetry visibility is really good as well as the automated workflows for creating policies. The overall solution is quite intuitive to use."
  • "The solution could improve by having a true single pane of glass environment for unified management. At the present time, you still have to use three or four different solutions to bring everything together."

What is our primary use case?

We have a managed services offering, which we give to our clients where we can monitor the different database applications and environments on their behalf. We bundle a service between Palo Alto Panorama and Palo Alto BMCDs, as a set of security controls for them.

What is most valuable?

The telemetry visibility is really good as well as the automated workflows for creating policies. The overall solution is quite intuitive to use.

What needs improvement?

The solution could improve by having a true single pane of glass environment for unified management. At the present time, you still have to use three or four different solutions to bring everything together.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for approximately two years.

What do I think about the stability of the solution?

We have not had any major bugs. However, there have been unexpected restarts and a memory leak a while ago, but nothing that the vendor did not fix in a few days.

What do I think about the scalability of the solution?

The solution is easy to scale.

We have approximately 50 people using the solution in my organization.

How are customer service and technical support?

The support was able to help us with the issues we were having. They are very good.

How was the initial setup?

The initial setup is somewhat straightforward, you most likely will need assistants.

What about the implementation team?

You will need managed services or an IT professional to do the implementation.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and could be cheaper.

What other advice do I have?

When implementing Palo Alto Networks Panorama with solutions you might require professional services.

I rate Palo Alto Networks Panorama a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1454613 - PeerSpot reviewer
VP of IT at a tech services company with 51-200 employees
Real User
Reliable, easy to install, with good support
Pros and Cons
  • "It's a reliable solution."
  • "It could be more secure."

What is our primary use case?

Palo Alto Networks Panorama is a centralized monitoring solution that can monitor remote locations, firewalls, configuration management, and patch updates on a single dashboard.

We are system integrators. We deploy solutions for our client base.

What is most valuable?

It's a reliable solution.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for more than five years.

We are using the latest version.

What do I think about the stability of the solution?

Palo Alto Networks Panorama is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. We have more than 50 customers in our organization.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The installation of Palo Alto Networks Panorama is straightforward.

The deployment time is based on the client's input. The deployment can take one day, and two days for testing.

We have more than 20 engineers to maintain more than 50 locations.

What other advice do I have?

I would recommend this solution to other users who are interested in using it.

I would rate Palo Alto Networks Panorama a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1460898 - PeerSpot reviewer
Lead Consultant at a tech services company with 1-10 employees
Real User
Straightforward to install, with good logging and reporting, and nice support
Pros and Cons
  • "All of the reports and events from different locations can be managed centrally."
  • "Aside from pricing, I don't have any issues with Panorama."

What is our primary use case?

We are a solution provider and one of the Palo Alto products that we implement for our clients is Panorama. This product is a management solution for cloud firewalls.

It is a central management and logging system.

What is most valuable?

When a customer has many locations and they would like to push policies to all of the firewalls from one central location, Panorama is the product that enables customers to do this. They can configure templates and push them out to all locations. This makes it easy to manage.

All of the reports and events from different locations can be managed centrally.

What needs improvement?

Aside from pricing, I don't have any issues with Panorama.

For how long have I used the solution?

We have been dealing with Panorama for more than five years.

What do I think about the stability of the solution?

The product is stable and I haven't faced many issues with it.

What do I think about the scalability of the solution?

Panorama is a scalable solution.

How are customer service and technical support?

The technical support is nice.

How was the initial setup?

With respect to deployment, they have both the virtualized product as well as the offline version. The initial configuration might take two to three hours, with an additional hour for configuration. I would budget four hours in total.

What's my experience with pricing, setup cost, and licensing?

The price of Panorama is expensive.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.