Palo Alto Networks Panorama Reviews

We have multiple firewalls in our infrastructure. Palo Alto Networks Panorama serves as the management interface for all our Palo Alto firewalls. As our organization has grown, there has been one company initially, but now three companies have merged into one, and we have increased the number of firewalls. For instance, we have a Palo Alto firewall in our Azure stack and a core firewall from another company that we’ve integrated into our data center. We use Palo Alto Panorama to manage all our Palo Alto firewalls across our infrastructure.

We have centralized management for all Palo Alto firewalls. With the merger of three companies, each previously operating their own Palo Alto firewalls, we can now manage them efficiently through our operations using Panorama. Our network has become more complex as we run various services, including SD-WAN, across three sites. While the SD-WAN operates through a separate firewall, our core firewall remains Palo Alto. Additionally, we use Palo Alto as a perimeter firewall for our Azure stack. In total, we manage four firewalls with Panorama. We monitor various traffic types, including FTP, browser traffic, applications, and unified threat management. We also have SSL inspection enabled and are actively managing and monitoring SSL tunnels and threat management.

Palo Alto Panorama offers robust logging and reporting capabilities, allowing us to extract reports in a user-friendly GUI format with graphical representations. For example, we can track bytes sent and received for specific applications and users since we use Palo Alto XDR for analysis, reporting, and forensics.

We benefit from a certain level of customization in our reports, utilizing predefined templates and tailored reports. This includes user activity reports, application reports, and SaaS platform reports. We forward logs to a separate SIEM solution, enabling us to monitor TCP and inspect SSL traffic.

The logs from our virtual appliances show potential for improvement, particularly regarding their deployment in hypervisors like VMware, Proxmox, or Azure Stack. Monitoring the internal traffic between hosts with these hypervisors could be enhanced. While predefined reports are available, we often require customized reports tailored to the specific areas involving hypervisors. 

I have been using Palo Alto Networks Panorama for five years.

We use Palo Alto as a perimeter firewall for our public network, which can support nearly 40,000 users daily. About 7,000 to 10,000 users connect to the Internet through this firewall.

In addition, we utilize Palo Alto Global VPN for remote access. We have around 869 VPN users, primarily for remote work or when a government advisory requires the entire staff to connect. This solution integrates seamlessly with our Palo Alto firewall.

I rate the stability an eight out of ten.

It's important to reference authoritative sources like Gartner. We selected the product based on their ratings and assessments. In terms of capability, Palo Alto remains one of the top solutions for on-premises security, XDRs, and cloud security posture management. 

I rate the scalability a nine out of ten.

The support team is very knowledgeable. We only contact them when our partner support or integrated support cannot resolve an issue. They respond quickly, joining within an hour if there’s a critical situation.

Positive

We deployed our Palo Alto solution four years ago for the Azure Stack implementation. The complete deployment took around three months, as it's a comprehensive cloud solution similar to Azure or AWS.

If I were to replace my Palo Alto firewall today, I estimate it would take at least seven days to implement. Given our complex infrastructure, which includes SD-WANs and connections between three different data centers into one main center, this timeframe excludes the planning phase.

We are aligned with Palo Alto, as they are our partners. At times, we need to engage Palo Alto support directly due to our subscription with them, which was also established during the initial deployment.

Managing multiple firewalls across three large identities was becoming quite challenging. To address this, we implemented Palo Alto Panorama, which allows us to manage all our firewalls from a single interface. This has significantly improved our efficiency and manageability. It also helps us better use our current human resources; otherwise, we would need to hire several experts in Palo Alto to oversee the three data centers, which would be a cumbersome task.

Palo Alto solutions are more expensive than other products, but this often depends on an organization’s specific requirements. The level of security and features needed will influence the decision. For example, VPN access is essential for our corporate users and consultants, as company policy mandates that they connect via VPN to access the corporate network. When purchasing bulk licenses, we receive discounts, which makes the cost comparison with other solutions more favorable.

When it comes to security, complexity often accompanies it. With advancements over time and the integration of AI and new technologies, we're seeing improved features in the GUI compared to some online solutions. 

The ongoing improvements with the latest firmware updates are a positive sign. Still, virtual firewalls or appliances face a challenge: They could provide more comprehensive information than what is currently available in the reports.

We also use the VPN functionality, which became crucial during COVID-19. Initially, we had around 610 users, and now that number has risen to about 890 users who connect remotely through Palo Alto GlobalProtect VPN. We've never considered switching to another solution because it is stable and reliable for our needs.

You encounter news about zero-day vulnerabilities and firewall firmware updates when browsing the internet. We've been using our Palo Alto solution for the past four years, and during this time, some devices were procured five years ago, while others, including our Palo Alto firewall, were acquired around three years ago. Each identity had IT staff coordinating individual updates, which was inefficient. Now, with a unified approach through Panorama, we can monitor and manage zero-day vulnerabilities more effectively. Panorama plays a crucial role in ensuring timely updates. The features we utilize depend on the complexity of our network and the number of applications hosted in our environment.

Suppose your infrastructure is extensive, and you need a reliable, secure SDR, UTM, and firewall solution. In that case, choosing a product with comprehensive capabilities that you can rely on for at least the next five years is crucial. Proper planning is essential; if you purchase something that isn’t reliable or only plan for six months to a year, it may not be appropriate for your needs. Palo Alto is one of the best secure solutions for organizations with complex infrastructures, such as multiple sites in different regions.

Overall, I rate the solution a nine-point five out of ten.

We primarily use the solution for security.

The solution works on a single pane of glass, so we have a good overview of everything happening.

We can easily look at security alerts.

Our team has the option to make configuration changes at any given time.

There are excellent reporting capabilities within the product.

The setup is quite easy.

The pricing should be reconsidered. It's too high right now.

At times we have noticed that we get into issues where Panorama is going too slow or has other little problems. The performance can suffer occasionally.

I've worked with the solution for three to four years at this point. It's been a while now.

The solution is stable, aside from a few performance issues. We find it to be reliable. It doesn't crash or freeze. It's not really buggy. It's pretty good.

The solution isn't too scalable. Organizations should keep this in mind if they are considering installing it.

We have about ten or more people on the team that make use of the solution. They're admins and they monitor it.

Technical support has been good so far. I'd say that we are satisfied with the service. They seem to be knowledgable and responsive.

The initial setup isn't too complex. It's pretty straightforward.

The production instances take about an hour or so. Deployment is fast.

We have ten admins that make sure the solution is working properly at any given time.

The pricing is too high for us. We'd like it to be more affordable.

We're just a customer. We don't have a business relationship with Palo Alto.

I'm not sure of which version of the solution I'm using. I've worked with many versions, including both newer and older ones.

We use multiple deployment models. We use both cloud and on-premises deployments.

In general, I'd recommend the solution to other organizations. It's worked well for us and we don't believe there's anything feature-wise that is really missing. 

I'd rate the solution, on a scale from one to ten, at an eight. Of course, if it was less expensive and had a more stable performance, I'd mark it higher.

This solution allows us to centrally manage all devices. It's deployed on-premises.

There are 10,000 employees in my organization. We have two or three data centers across the globe.

It's easy to deploy any software or policies. Even if you have multiple devices across the globe, if you have urgent searching or maybe policy enforcement, you can do it easily.

The interface is easy to understand and manage. It's an intelligent device and can capture any spyware or vulnerabilities.

It's a leader in the market, and they observe the market requirement and upgrade the software accordingly.

The price could be lower. I would like to see remote VPN, like the Cisco client.

I've been working with Panorama for four years.

Panorama is stable.

It's scalable.

Setup isn't simple, but it's easy to migrate from another vendor.

Right now, we use 40 employees to manage the solution.

Cost-wise, it's very expensive. If you want to go with another vendor, Cisco and Fortinet are good for medium-size networks.

I would rate the cost 4 out of 5.

I would rate this solution 8 out of 10.

Palo Alto Networks Panorama is similar to Cisco FMC, for centralized management and monitoring of multiple Palo Alto firewalls. You can push your configuration from Palo Alto Networks Panorama to all your Palo Alto Networks firewalls. You then receive different data reports, threat reports, threat logs, and system logs. You don't need to log into each firewall to get that information or configure it because you can see or do it all in Palo Alto Networks Panorama. If there is any issue or link failure, you'll find that information on Palo Alto Networks Panorama, so the product is best for the centralized management of firewalls.

For a few projects, we used Palo Alto Panorama to manage the firewalls.

A valuable feature of Palo Alto Networks Panorama is reporting because it gives you different reports on data, logs, and threats. It has easy policy management and control, NAT, PBF, decryption, and visibility.

I also like the centralized firewall management feature of the product.

The technical support for Palo Alto Networks Panorama is responsive.

A bottleneck in Palo Alto Networks Panorama is the licensing. The pricing and licensing model for the product is expensive and can be complicated, or it could be because I'm more familiar with Cisco licensing, which I find brilliant and easy, compared to Panorama licensing, which could be hell.

Another area for improvement in Palo Alto Networks Panorama is report generation.

It is expensive and suitable mostly in big enterprise environment.

I have been using Palo Alto Networks Panorama for nine years.

It is stable.

It is a scalable solution.

The technical support team for Palo Alto Networks Panorama is very responsive. The support staff will call you even after the case is closed, asking you how the support was and that he hopes the same issue doesn't resurface. Panorama support is excellent.

Positive

I found the initial setup for Palo Alto Networks Panorama easy.

Palo Alto Networks Panorama is more expensive than its counterpart Cisco FMC, although I have some clients who don't care about the budget but care more about extra features.

Recently, my company upgraded the version of Palo Alto Networks Panorama for one of the clients, version 10.0.

If you are using Palo Alto Networks Panorama for the first time, I'll advise you not to use it if you only have one to two firewalls or if you only have a small environment. Better use the product if you have four to six firewalls and want centralized management.

I'll also tell you that Palo Alto Networks Panorama requires a higher level of technicality, so you must study a lot before using it. It would be best to familiarize yourself with licensing, threat protection, decryption policies, app override, DoS protection, etc. Still, I can say that Palo Alto Networks Panorama is an excellent product to use.

My rating for the product is eight out of ten.

I'm a customer of Palo Alto Networks Panorama.

We provide Palo Alto Networks Panorama to customers in the education and government niches, for example, for state and defense accounts. The product is for logging and log management.

I found logging and management features the most valuable in Palo Alto Networks Panorama.

Another good feature of the product is that it lets you define global firewall policies and templates. For example, if you have standard procedures, you can create a single template and apply it to all your firewalls. This feature is attractive to many users.

I also like that Palo Alto Networks Panorama is easy to configure and manage.

Storage in Palo Alto Networks Panorama needs improvement.

My company also experienced deployment issues when the product was first installed, particularly when binding with the firewall. It's not as user-friendly because not everyone can deploy it without some knowledge.

Updating Palo Alto Networks Panorama was also a bit challenging when upgrading your firewall, so that's another area for improvement.

I've worked with Palo Alto Networks Panorama for the last three or four years.

Palo Alto Networks Panorama is a stable product, but sometimes, the patch creates some issues, so it's a nine out of ten.

Regarding scalability, Palo Alto Networks Panorama is a scalable solution. You can scale it whenever you want. You can add storage. Scaling it is easy, so it's a nine out of ten for me.

Palo Alto Networks Panorama technical support is good. Regarding response time, it depends if you're getting partner support or direct support from Palo Alto Networks.

Sometimes you need to wait a maximum of four hours to receive support, and sometimes, it just takes half an hour. It also depends on the type of ticket you open. If it's a critical ticket, you'll get a call from technical support within fifteen to twenty minutes.

I also like that Palo Alto Networks extended support to distributors, where you can raise a ticket directly with a distributor.

I've used AlgoSec, and compared to Palo Alto Networks Panorama, AlgoSec supports other OEM firewalls, which means you can configure Fortinet, Palo Alto, Cisco, and other firewalls on it. In contrast, Palo Alto Networks Panorama only supports Palo Alto Networks devices, which is a drawback.

Otherwise, if you compare Palo Alto Networks Panorama with other products, such as Fortinet and Checkpoint, feature-wise, Palo Alto Networks Panorama is more complete. In contrast, Checkpoint and Fortinet are only thirty to thirty-five percent complete.

If not for the OEM firewall restrictions, I'd rate Palo Alto Networks Panorama as ten out of ten compared to other products.

The initial setup for Palo Alto Networks Panorama could be pretty easy if you've had some training. It's not like you can go and do it and find it easy without a guide or training. Before implementing the product, you'll need at least one to two weeks of training because it'll be complicated to go hands-on without some Palo Alto Networks Panorama training.

Pricing for Palo Alto Networks Panorama is always high. If you're going to sell the product, you always have to talk about the technology because it should be about the solution rather than the price, or else you'll lose potential customers.

My company works with Palo Alto Networks Panorama, including other Palo Alto Networks solutions, such as MDR, NGFW, and SOAR.

My company is a system integrator rather than the end customer. My company provides and sells Palo Alto Networks Panorama to end customers.

Palo Alto Networks Panorama is deployed on-premises, particularly by customers in the government.

A state data center where my company deployed Palo Alto Networks Panorama had fifteen thousand to eighteen thousand users. The number of firewalls was eighty, with two Palo Alto Networks systems.

My rating for Palo Alto Networks Panorama is nine out of ten.

We are using Palo Alto Networks Panorama for security and access controls.

Palo Alto Networks Panorama has some bugs that could be fixed.

I have been using Palo Alto Networks Panorama for approximately one year.

Palo Alto Networks Panorama is stable.

The scalability of Palo Alto Networks Panorama is good.

We have less than 100 people using this solution in my organization.

I have used the support from Palo Alto Networks Panorama.

I rate the support from Palo Alto Networks Panorama an eight out of ten.

Positive

The initial setup of Palo Alto Networks Panorama is of a medium level of difficulty.

We did the implementation of the solution in-house.

There is a license needed to use Palo Alto Networks Panorama. The cost is not that important, what is important is meeting all the requirements and security features.

We decided to use Palo Alto Networks Panorama over other solutions because we have the strategy sheet which defines our requirements, and our requirements were mostly met. We have a standardized service we want to deliver when it comes to a firewall we use Palo Alto Networks Panorama, if we use load balancers, we use F5, and for networks, we use Cisco. We have certain things that are already defined as a criterion for us to follow.

My advice to others is if this solution fits their use case then they should use it.

I rate Palo Alto Networks Panorama an eight out of ten.

We primarily use the product for security purposes. 

Security is the most valuable aspect of this solution. We find that the security level is very high.

The user interface is very good. it's easy to navigate and very user-friendly.

The installation process is very simple.  

The product is scalable. 

The stability has been good.

We have found the technical support to be very helpful.

The configuration could be a bit better. For us, it's a critical aspect. We've noticed Cisco may be better in this regard. 

We only recently upgraded the solution within the last six months.

The stability of Palo Alto is good. We don't have issues with bugs or glitches. It doesn't crash or freeze. 

We have found the solution to be scalable. Users can expand it if they need to.

Technical support from Palo Alto has been very good. We are quite satisfied with the service we receive. 

The installation process is not overly complex or difficult. It's very easy and quite straightforward. A company shouldn't have any issues with it.

We've looked at Cisco and noted that configurations seem to be easier using that product as opposed to Palo Alto. That said, Palo Alto is okay and still manageable. 

We are just customers and end-users.

I would rate the solution at a ten out of ten. We have been quite pleased with its capabilities.

At this time, I would definitely recommend the solution to other companies and organizations. 

We have firewalls in different locations and we want to manage them centrally to see all the information available. The best way to do this is by using this solution, we are able to monitor, manage, and have visibility of the networks.

The most valuable aspect of this solution is the ability to manage our devices centrally. Additionally, we can monitor the workforce connections, receive reports, and use the backup feature.

There are times when we are backing up a device centrally, we do not get a full backup. We are able to do a full backup of all the devices but when we attempt to backup a single device, it only does the backup of a few presets and not the full configuration.

In the future, they could improve by providing better management of the devices, such as bandwidth. 

I have been using the solution within the last 12 months.

The stability is good.

The solution is scalable. You are able to go through this solution and download from the internet upgrades to push them to the certain devices that need it.

The technical support is good. I receive a resolution from the technical support whenever I have dealt with them.

We sometimes have difficulty with the deployment configuration.

The solution requires a license and the price is higher than competitors. It would be better for them to decrease the price or maximize the discount.

I would recommend this solution to others if you have multiple sites and you want to manage them centrally.

I rate Palo Alto Networks Panorama a nine out of ten.