Palo Alto Networks Panorama Reviews

We use the solution for long-term traffic blocks when our management needs to receive information on specific events or for theory testing. Panorama sits on the firewall and manages traffic blocking.

The solution is easy to use. 

The central firewall management could be better. 

I've been working with Panorama for two years. 

The solution is stable; we didn't have any downtime.

Our IT department has around four users who manage the solution, and another department has over ten end users.

We contacted technical support in Hong Kong, provided by a local partner of Panorama, and they aren't the best; there is room for improvement.

Neutral

Another division handled the initial setup, but they said the deployment should be easy as it doesn't require complex tasks. It's simple to open the software and configure the tool.

The solution is relatively cheap; I rate it four out of five for affordability. 

I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better. I can quickly install policies.

I rate the product seven out of ten. 

We use Palo Alto firewalls, for our perimeter security. It is our perimeter security product, which we use as our perimeter security firewall. As a firewall should, protect us and our organization at the perimeter.

It's an excellent product. It's doing its job, and we like it. The ease of use is quite nice. Everything about the reporting and everything about Palo Alto Networks Panorama is good.

Everyone, I suppose, would like the price to be improved. Price is always a good thing to change.

There is always room for improvement in anything. But I couldn't really comment on that off the top of my head.

In terms of updates, I believe everything is in order. That is not an issue for me.

I have been working with Palo Alto Networks Panorama for five months.

Palo Alto Networks Panorama is 100 percent stable. We have it running in HA status, obviously, for failover, but It's extremely stable. There are no complaints.

Palo Alto Networks Panorama is scalable.

We have a large organization. We are a retail company, with approximately 4000 users who are protected by this firewall.

I have never contacted technical support personally. We do outsource our support to another company. When there are issues, they are responsible for resolving them.

We use their product called, Cortex XDR.

We use an onboard, a custom CRM platform that we created in-house. At the moment, we do not use a commercially available one.

I have been with my current company for five months. And we were using checkpoints as our perimeter security when I first joined, and we moved to the Palo Alto Panorama platform. And it's a fantastic product; we love it. As an organization, it has been very well written.

I wasn't involved in the installation because, as I previously stated, I just started working for my current organization. 

I wasn't directly involved in the transition, but it went smoothly.

I couldn't comment on price as I am not really involved in the commercial side of the business.

I am not aware of the licensing fees.

I am aware of XSOAR, but we haven't had any dealing with it yet. We are on a journey to potentially onboard that within our environment. But, at this point, we don't have, the budget for it.

It's doing its job for us. Since we cut it out, from Checkpoint to Palo Alto, everything has improved noticeably. I recommend it.

I would rate Palo Alto Networks Panorama a nine out of ten.

This product is part of our overall security solution.

The most valuable feature is the Threat Intelligence.

It is easy to use.

I would like to have better analytics.

The network traffic analysis (NTA) is something that you can add on to get more insight from the traffic passing through the firewall, and it should be included.

We have been working with Panorama for at least five to six years.

Palo Alto Panorama is a stable product.

We did not have any challenges with respect to scalability.

Our team has managed properly so we have not often needed to contact technical support. I would say that they are okay, as we have not had any problems with them.

We are currently using several different firewalls. There is Check Point, Fortinet, Juniper, and Palo Alto. Check Point was the first one that we used.

The initial setup is straightforward and it took a couple of weeks to deploy.

Our in-house team handled the deployment and is responsible for maintenance.

Palo Alto is expensive and there are many cheaper firewalls, but they do not work as well.

My advice to anybody who is looking at this solution is that it is easy and straightforward to use, although more difficult than some to deploy. It is expensive but if you can afford it, then it's worth it.

I would rate this solution an eight out of ten.

We mainly use this solution to centralize our management.

What I really like about this program, is the easy integration of the firewalls and the core management interface, which is almost exactly the same as the single firewall.

I think the multitenancy of this solution can be improved. I would also like to see better management task automation for the trial environment. That is missing in this solution.

In the next version, I would like to have more integration with the cloud and with the services delivered by Palo Alto. It isn't very task integrated at this stage. I would also like more dashboard management. 

The solution is absolutely stable.

I believe the solution is scalable, because it is able to manage more than 3000 devices for our company without any issues.

I am impressed by the customer service. The Palo Alto software is a good, fast and it is easy and quick to find a solution.

The initial setup was very easy and deployment took about four hours.

If you compare the price of this solution to other management solutions, it is relatively low. You only pay for the license and there are no additional costs.

My advice to others who are looking into implementing it, I would say that the solution is practically completely perfect. It gets a ten out of ten rating from me. 

It works as a centralized management solution for Palo Alto Networks firewalls. It allows administrators to manage all firewalls from a single interface, reducing the time and effort required for configuration. Panorama also provides pre-configurations and allows for easy deployment of configuration rules to multiple firewalls. Administrators can also leverage Panorama to change smart IPS rules to Panorama IPS rules, allowing for customization and flexibility in managing security signatures. It also simplifies the process of performing upgrades and complex tasks, making it a valuable tool for efficient firewall management.

If a large company uses Panorama as a log collector, it may require setting up multiple local collector devices due to potential limitations in handling firewall logs. It would be beneficial to improve the capabilities of Panorama to handle logs more efficiently, potentially reducing the need for additional local collectors. Adding more predefined dashboards as features would enhance the monitoring and reporting capabilities. The iOPS tools, which are currently offered separately, could be integrated into Panorama to eliminate the need for an additional dashboard or GUI.

I have been working with it for nearly four years.

It is a stable and reliable solution.

They offer two types of support: Partner Enabled Support and Premium Support. With Partner Enabled Support, partners can open cases with distributors who then relay them to Palo Alto. This process can be time-consuming, leading to customer dissatisfaction. Premium Support allows customers to directly open cases with Palo Alto, bypassing the distributor, but it comes at a higher cost. The majority of high-level clients opt for Partner Enabled Support, despite its drawbacks.

Positive

Among the various high-level firewalls that we previously used, including Check Point and Cisco, Palo Alto Networks Panorama stands out for its stability and ease of configuration. It provides a user-friendly interface that simplifies the process of managing firewall rules. 

Configuring firewall rules is generally straightforward and user-friendly. Certain advanced tasks, such as setting up local collectors and changing log types or indexing can be challenging for end-users. In such cases, assistance from partner companies or Palo Alto Support may be required.

Palo Alto products are generally priced higher compared to their competitors. Its higher price is justified by the reliability, scalability, and extensive feature set that is offered. 

The suitability of Palo Alto products and their pricing depends on the size and the requirements of the company. It would not be a good fit for smaller companies with a limited number of firewalls. For larger companies with multiple clusters or complex configurations, Palo Alto products are highly recommended due to their comprehensive range of features and capabilities. I would rate it nine out of ten.

The basic use case is when you have a lot of Palo Alto Networks firewalls. Panorama is a security management tool for all of your Palo Alto Network devices. Every time you create some configurations or when you need to manage a lot of branches with Palo Alto Network devices, and when you need to group these branches to use the policies, the configurations on a group of devices, it's useful. It's easier to use Panorama to manage stuff.

It's user-friendly. Users can easily manage the configurations, the policies, and the objects inside Panorama, inside the Palo Alto Network devices. 

It is really useful for big deployments. It's useful for users that have two devices. 

We have the ability to install Panorama in a public cloud deployment, and of course, Palo Alto also has their own cloud in which you can store the logs of all of your devices and basically get the reporting and get management for these logs through Panorama. Palo Alto has cloud firewalls and they are also manageable through Panorama. This is like a cherry on the top of all of your network security from Palo Alto in your organization.

The setup is easy.

It is not a cheap product. Some kinds of Palo Alto devices can cost a few thousands of dollars, and Panorama will be even higher. For the big customers that have a lot of devices, it is crucial to get all the benefits from the Palo Alto Networks portfolio regarding network security.

For a highly secure environment, they sometimes need only hardware appliances, not a virtual machine. 

Palo Alto Networks was the first vendor in my cybersecurity career. I started to work with Palo Alto Networks at my first job in a small integrator company in Ukraine. I've been working with Panorama for maybe 16 or 17 years. There was a small period of three years between this experience, and now I'm again working with Palo Alto Networks.

It's really stable. We have a public cloud and hardware and we have a virtual one, and all of them are really stable. We have not seen critical issues or a lot of comments from the customers that it is not a stable solution.

It's really scalable. It's based on the number of devices. If you need 25 devices, it will be one license. If you need thousands of devices to manage, it will be another kind of license. It's really scalable and can install the machines with the high availability mode, so it's really stable.

Support answers quickly. I have no issues with Palo Alto Network support. Basically, our company is an Accredited Support Center of the Palo Alto Networks for our customers and basically we are also providing support at the lowest levels. 

It's really straightforward to implement. It's not something where you need some special engineer. Palo Alto has a really great document portal, docs portal, where you can find all the needed information to deploy this. That said, it is really straightforward for any administrator who deployed something before. You just click next, next, next, you just then need to change a key, and that's all.

It's not the cheapest solution. It can be quite expensive. There are other less costly options available on the market.

I am working for an official distributor of Palo Alto Networks.

It is on-premises, and it has cloud abilities too. Public cloud deployments are available.

I can recommend the solution to new users and suggest, firstly, that they choose their mode of Panorama. They need to decide if they will deploy in a public cloud or maybe on-premises. If you have a lot of Palo Alto devices, you will need Panorama. If you have this significant amount of Palo Alto Network devices, when you get Panorama, you will get a lot of features that will make your life easier.

I'd rate the solution ten out of ten. 

What's most valuable in Palo Alto Networks Panorama is that it allows us to see the status on the network side, particularly on the endpoint, because we also use it for the internal network.

As the cybersecurity threats have become more aggressive these days, Palo Alto Networks Panorama can still be improved, particularly on the security side, for example, more network management, and penetration test. Improving the security feature for internal endpoints is needed in the solution.

What I'd like to see in the next release of Palo Alto Networks Panorama is more training and more marketing.

I've been distributing Palo Alto Networks Panorama for ten years.

Palo Alto Networks Panorama is a very stable solution.

Palo Alto Networks Panorama is a scalable solution, and we don't have any issues scaling it.

For me, the technical support for Palo Alto Networks Panorama is good.

The initial setup for Palo Alto Networks Panorama is not complex.

My company pays for the licensing cost of Palo Alto Networks Panorama yearly, and it's all-inclusive, so there's no need to pay extra for some features.

My company has a partnership with Palo Alto Networks and it is a reseller of Palo Alto Networks Panorama.

The version of Palo Alto Networks Panorama being used would depend on the hardware side and the client, but I cannot remember the exact version. We are on a new version: version eight if I'm not mistaken.

My company has a team for the maintenance of the solution.

My rating for Palo Alto Networks Panorama is eight out of ten.

Palo Alto Networks Panorama can be used for managing all your files at once. Its primary use case is that it's a centralized management system for firewalls. For example: we have a company with four different sites, and each one of those sites has two Palo Alto networks in there, so rather than do one integration, then replicate it four times, what we do is we plug it all into Palo Alto Networks Panorama and make the change once, and it pushes out to all the firewalls, regardless of where those are located.

What I find brilliant in Palo Alto Networks Panorama is that you can create variables. The template stack function of the system is also valuable. You can create one profile for several firewalls, and I find that really, really cool. If there's a file on the network that needs to have an address arrangement, you can just import it similar to how you do a CSV import. It's a solid product and it does what it's supposed to do.

The ease of use of Palo Alto Networks Panorama is an area for improvement, because it's not very easy to use. The downside with the system is that you need a lot of comprehension to understand what it is. There are also risks associated with making a change, e.g. you can accidentally break your network which knocks off the firewall, and then you can't get back on again. If you know what you're doing, e.g. if you're a specialist, then there won't be any problems, in general.

It's important to gain an understanding of Palo Alto Networks Panorama, or the concept, before you start. It works like Palo Alto, but it doesn't at the same time, because you have templates, and the templates have to be applied before your variables, and then those variables directly affect your objects. It's important to understand how it works. I wish they could make it easier, and a bit more intuitive, but if you're doing the training, and you're properly in the system, then it will make sense the way it's explained to you, otherwise, it'll be hard to make sense of it.

It could be difficult to get to the stage you want to be on with this system. It's similar to a different language, and it's so hard to just do it on your own, but if you are in the culture and you're speaking to other people, then it becomes easier because you're doing it. That's the learning curve right there, e.g. if you've never done it before, you'll sit and look around saying: "What is this? I don't understand." If you're doing the training, and you're more involved in the product, or even if you speak to specialists, they will be able to help you, then you start to learning it and what it can do.

I've been dealing with Palo Alto Networks Panorama for four years now.

Palo Alto Networks Panorama is very, very scalable. The way the system works is that you have clustering, so you can have all these machines connect to each other in stacks. It's a completely scalable system.

Technical support for Palo Alto Networks Panorama is good. I'm giving them a score of four out of five.

The setup for Palo Alto Networks Panorama is quite difficult, because you're essentially building this one machine, then you have to create all the log ins, then once you've done that, you start registering your files, but you have to do an ingestion on them. You have to bring the file all in, and then it takes the config then puts the config back out again, but that config will then be a "protected config", so if I was logging onto that machine locally, I can't change that file.

The setup is quite easy just to build the machine, but to get it to work is quite difficult.

I've been dealing with version 10.0 of Palo Alto Networks Panorama. I'm a reseller of this solution.

One person could do the deployment and maintenance for Palo Alto Networks Panorama, but what we do in our office is: we have a buddy system. If there's a change that needs to be made, e.g. if someone does the work, someone verifies it, and then catches any problems there, because if you're managing several firewalls, one more change might break all of them. That's the risk that you're in.

My advice to others who are planning to implement Palo Alto Networks Panorama is to look at the use case, e.g. if you have two firewalls, or if you have several firewalls across the country, it's best to get a specialist in to help you deploy it. For a regular IT guy who works in a company managing the server, etc., it'll be such a hard learning curve to go through. Try and learn it yourself if you can, but if not, always defer to a specialist.

I'm rating Palo Alto Networks Panorama seven out of ten, just because it's quite difficult.