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Lead Consultant at a tech services company with 10,001+ employees
Real User
User friendly solution used to design LLD, HLD and PLB queues
Pros and Cons
  • "This solution is user-friendly. It is centrally managed and provides role optimization, without the need for additional tools."
  • "We have experienced a few bugs which the team at Palo Alto don't have solutions for."

What is our primary use case?

We have used this solution to design LLD, HLD and PLB queues as well as development queues. Once approved, we implement and configure drone and drone protections. We have also used this solution for App-IDs.

What is most valuable?

This solution is user-friendly. It is centrally managed and provides role optimization, without the need for additional tools. We also make use of URL filtering and App-IDs. 

What needs improvement?

We have experienced a few bugs which the team at Palo Alto don't have solutions for. 

In the next release, it would be good to have features which increase the processing power in clusters.

What do I think about the stability of the solution?

This is a stable solution.

Buyer's Guide
Palo Alto Networks Panorama
December 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The technical team are knowledgeable and have helped us solve some complex issues. However, there are some team members who are not very knowledgable and some issues take longer than a week to resolve. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy and takes less than three hours. The setup time does depend on migration activity and how much configuration needs to be done, as that takes additional time. 

What other advice do I have?

I have worked with FortiGate and Palo Alto. Both are quite similar but I have experienced more bugs in FortiGate compared to Palo Alto. Both products have the same functionality, although FortiGate does have more features. 

Palo Alto has rule optimizers, reporting and many other capabilities built in and so other products (such as FortiGate or Check Point) do not need to be used with this solution. This is what makes Pal Alto affordable compared to other solutions. 
Compared to other firewalls, this is the most reliable solution. 

I would rate this solution a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Manager at a transportation company with 1,001-5,000 employees
Real User
Easy to use and the threat analysis functionality works well
Pros and Cons
  • "The most valuable feature is the Threat Intelligence."
  • "I would like to have better analytics."

What is our primary use case?

This product is part of our overall security solution.

What is most valuable?

The most valuable feature is the Threat Intelligence.

It is easy to use.

What needs improvement?

I would like to have better analytics.

The network traffic analysis (NTA) is something that you can add on to get more insight from the traffic passing through the firewall, and it should be included.

For how long have I used the solution?

We have been working with Panorama for at least five to six years.

What do I think about the stability of the solution?

Palo Alto Panorama is a stable product.

What do I think about the scalability of the solution?

We did not have any challenges with respect to scalability.

How are customer service and technical support?

Our team has managed properly so we have not often needed to contact technical support. I would say that they are okay, as we have not had any problems with them.

Which solution did I use previously and why did I switch?

We are currently using several different firewalls. There is Check Point, Fortinet, Juniper, and Palo Alto. Check Point was the first one that we used.

How was the initial setup?

The initial setup is straightforward and it took a couple of weeks to deploy.

What about the implementation team?

Our in-house team handled the deployment and is responsible for maintenance.

What's my experience with pricing, setup cost, and licensing?

Palo Alto is expensive and there are many cheaper firewalls, but they do not work as well.

What other advice do I have?

My advice to anybody who is looking at this solution is that it is easy and straightforward to use, although more difficult than some to deploy. It is expensive but if you can afford it, then it's worth it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Palo Alto Networks Panorama
December 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Security Consultant
Real User
Improves management abilities by simplifying the implementation of policies for all branches
Pros and Cons
  • "What I like most about this solution is that it allows me to push multiple policies on multiple followers at the same time."
  • "Customer support can improve."

What is our primary use case?

Our primary use case of this solution is jack monitoring and file management. 

How has it helped my organization?

The solution improves my management abilities by simplifying the implementation of policies for all my branches. 

What is most valuable?

What I like most about this solution is that it allows me to push multiple policies on multiple followers at the same time. For instance, I can work on a policy and it gets submitted on more than one file. It is a good feature for me to have, because I have many branches, so it gives me the ability to implement more than one policy, or to implement one policy on multiple files. I like the ease of management for the policies in the all files.

What needs improvement?

I have had some leakage issues before, but it was solved. I would, however like to see better integration with other products.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for three to four years now.

What do I think about the stability of the solution?

To be honest, the stability is really good, but perhaps it is from the Amazon Web Services (AWS). I haven't tried it on VMware yet, because I use Tekfy as a platform. The implementation on AWS made my life very easy. There was a template for this program on AWS, so I only needed to install my license and then it implemented Panorama.

What do I think about the scalability of the solution?

The minimum license is for 25 users, so up until now, I didn't need to scale. We currently have five or six users who work on the program daily, and most of them are in the security division. One person is using Panorama to check for the logs from the files, and then we have a security consultant. We have one or two staff responsible for maintenance. 

We used three people for deployment, as we were already using some of them for the branches, creating a VPN between AWS and to create firewalls to ensure that everything was working fast. 

How are customer service and technical support?

The technical support is good, but it can be better. I will rate the customer service eight out of ten.

How was the initial setup?

The initial setup was straightforward because we used a consultant of the company to do the installment. They did a good job with it.

My implementation strategy was to install Palo Alto Networks Panorama first, and then implement and integrate it with all my other files. It took us about two weeks to deploy the program.

Which other solutions did I evaluate?

We looked at FireMon, but FireMon was more expensive, and the main requirement for FireMon is to manage more than one file from different vendors. We didn't need it.

What other advice do I have?

I will recommend this solution to others because it is a good solution, but only if you are using multiple files and not only two or three files. You should have at least five files for this solution to be right for you. I rate this product an eight out of ten. Easier implementation with other solutions will increase my rating.

In the future, I would like to see additional features being able to install firewalls using remote sites and the ability to do initial configuration using Panorama. I would like this initial configuration to be copied on USP and have the firewalls configured to connect to the Panorama. 

I would, therefore, like to see easier configuration and implementation in the next version. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1526976 - PeerSpot reviewer
IT Security Engineer at a tech services company with 1,001-5,000 employees
Real User
Centralized management enhances firewall control
Pros and Cons
  • "The main value of Palo Alto Networks Panorama lies in its ability to centralize management, similar to FortiManager."
  • "The main value of Palo Alto Networks Panorama lies in its ability to centralize management, similar to FortiManager."
  • "There is room for improvement in the graphical user interface (GUI), which is becoming outdated, especially the NAT section."
  • "There is room for improvement in the graphical user interface (GUI), which is becoming outdated, especially the NAT section."

What is our primary use case?

I primarily use Palo Alto Networks Panorama for the global administration of firewalls and managing the GlobalProtect services. It is used for logging and standard firewall activity, and opening firewall rules. Additionally, it centralizes various tasks on the platform.

What is most valuable?

The main value of Palo Alto Networks Panorama lies in its ability to centralize management, similar to FortiManager. It provides a single dashboard for all firewalls, allowing centralized control over different feeder systems based on Palo Alto. It's a comprehensive solution for managing firewalls globally.

What needs improvement?

There is room for improvement in the graphical user interface (GUI), which is becoming outdated, especially the NAT section. However, it still meets expectations and works well for our needs.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for three years.

What do I think about the stability of the solution?

Stability is rated highly at nine out of ten.

What do I think about the scalability of the solution?

Scalability depends on whether it's a hardware or virtual machine model, and I rate it at eight out of ten.

How are customer service and support?

I rate technical support at seven out of ten. It depends on the case, with room for improvement in both quality and response time.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In comparison, I prefer Panorama over FortiManager because Panorama includes all the modules needed for troubleshooting, unlike FortiAnalyzer. From an operational perspective, Panorama is better.

How was the initial setup?

The initial setup for Panorama is simple.

What other advice do I have?

Overall, I rate Panorama an eight out of ten and would recommend it to other users.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Brijo George - PeerSpot reviewer
Network Engineer at a tech services company with 10,001+ employees
Real User
Excellent centralization, very reliable, but sometimes when we push we have to be repeat the process
Pros and Cons
  • "The most valuable item is centralization and we can get all of the router bases in a single window."
  • "I am observing that whenever pushing our configurations sometimes the configuration will not push properly and then we have to go to the individual firewall and save it again."

What is our primary use case?

Our primary use case is for layered firewalls and we are adding these firewalls to the panorama.

What is most valuable?

The most valuable item is centralization and we can get all of the router bases in a single window. 

What needs improvement?

I am observing that whenever pushing our configurations sometimes the configuration will not push properly and then we have to go to the individual firewall and save it again.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for the past four years.

What do I think about the stability of the solution?

The stability is very good and once again I would rate it an eight out of ten.

What do I think about the scalability of the solution?

The scalability is excellent. I would say on a scale of one to ten it rates an eight. We have around twenty who are using the solution.

How are customer service and support?

Technical support is very good. From the time we do the initial ticket for assistance we see a response within the day.

What about the implementation team?

The initial setup was done by the best through one of our senior network engineers.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty average. On a scale of one to ten, I would rate it a five.

What other advice do I have?

I would rate Palo Alto Networks Panorama a seven on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kelvin Choy - PeerSpot reviewer
Security Specialist at Television Broadcasts Ltd
Real User
An affordable and easy-to-use solution, though central firewall management could be better
Pros and Cons
  • "The solution is easy to use."
  • "The central firewall management could be better."

What is our primary use case?

We use the solution for long-term traffic blocks when our management needs to receive information on specific events or for theory testing. Panorama sits on the firewall and manages traffic blocking.

What is most valuable?

The solution is easy to use. 

What needs improvement?

The central firewall management could be better. 

For how long have I used the solution?

I've been working with Panorama for two years. 

What do I think about the stability of the solution?

The solution is stable; we didn't have any downtime.

What do I think about the scalability of the solution?

Our IT department has around four users who manage the solution, and another department has over ten end users.

How are customer service and support?

We contacted technical support in Hong Kong, provided by a local partner of Panorama, and they aren't the best; there is room for improvement.

How would you rate customer service and support?

Neutral

How was the initial setup?

Another division handled the initial setup, but they said the deployment should be easy as it doesn't require complex tasks. It's simple to open the software and configure the tool.

What's my experience with pricing, setup cost, and licensing?

The solution is relatively cheap; I rate it four out of five for affordability. 

Which other solutions did I evaluate?

I evaluated another solution, but Panorama is easy to use and deploy, plus the performance is better. I can quickly install policies.

What other advice do I have?

I rate the product seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mahomed  Moty - PeerSpot reviewer
IT-Support at Bytes & Pieces
Reseller
Allows users to see the endpoint status; provides good technical support
Pros and Cons
  • "What's most valuable in Palo Alto Networks Panorama is that it allows us to see the status on the network side, particularly on the endpoint, because we also use it for the internal network."
  • "As the cybersecurity threats have become more aggressive these days, Palo Alto Networks Panorama can still be improved, particularly on the security side, for example, more network management, and penetration test. Improving the security feature for internal endpoints is needed in the solution."

What is most valuable?

What's most valuable in Palo Alto Networks Panorama is that it allows us to see the status on the network side, particularly on the endpoint, because we also use it for the internal network.

What needs improvement?

As the cybersecurity threats have become more aggressive these days, Palo Alto Networks Panorama can still be improved, particularly on the security side, for example, more network management, and penetration test. Improving the security feature for internal endpoints is needed in the solution.

What I'd like to see in the next release of Palo Alto Networks Panorama is more training and more marketing.

For how long have I used the solution?

I've been distributing Palo Alto Networks Panorama for ten years.

What do I think about the stability of the solution?

Palo Alto Networks Panorama is a very stable solution.

What do I think about the scalability of the solution?

Palo Alto Networks Panorama is a scalable solution, and we don't have any issues scaling it.

How are customer service and support?

For me, the technical support for Palo Alto Networks Panorama is good.

How was the initial setup?

The initial setup for Palo Alto Networks Panorama is not complex.

What's my experience with pricing, setup cost, and licensing?

My company pays for the licensing cost of Palo Alto Networks Panorama yearly, and it's all-inclusive, so there's no need to pay extra for some features.

What other advice do I have?

My company has a partnership with Palo Alto Networks and it is a reseller of Palo Alto Networks Panorama.

The version of Palo Alto Networks Panorama being used would depend on the hardware side and the client, but I cannot remember the exact version. We are on a new version: version eight if I'm not mistaken.

My company has a team for the maintenance of the solution.

My rating for Palo Alto Networks Panorama is eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
it_user972015 - PeerSpot reviewer
Information Security Consultant at a tech services company with 51-200 employees
Real User
A straightforward setup with a user-friendly interface
Pros and Cons
  • "The interface is very easy to use. You can do most jobs from one single console."
  • "The general customer feedback is when saving the configuration, it takes a long time. That needs to be fixed. The troubleshooting, the debugging part is also a little bit of a pain. It's not user-friendly on the interface to do our debugging when comparing it with other firewalls, like Forcepoint."

What is our primary use case?

Our primary use case of this solution is to have as a management tool for firewalls.

What is most valuable?

The interface is very easy to use. You can do most jobs from one single console.

What needs improvement?

The general customer feedback is when saving the configuration, it takes a long time. That needs to be fixed. The troubleshooting, the debugging part is also a little bit of a pain. It's not user-friendly on the interface to do our debugging when comparing it with other firewalls, like Forcepoint.

It would be nice to have a real-time traffic monitoring console similar to Forcepoint firewalls where you can see in real-time instead of having to keep on refreshing, or maybe a command on the console where you are able to see the traffic. 

The solution needs to work on speeding up the committing time. 

For how long have I used the solution?

I have been installing the solution for eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is very scalable. If you have a large enterprise network, where you have 30 or 40 firewalls, you can see everything and you're able to administer all the firewalls on one single console. We typically install the solution for medium-sized to enterprise-level businesses.

How are customer service and technical support?

We're not fully satisfied with technical support. Sometimes it's hard to get in touch with them. In regards to the first level of support engineers, it could be nice to know that they had more expert experience on the device so they can immediately resolve issues. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I would recommend the solution. I find Palo Alto is the easiest product to deploy.

I would rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.