PeopleSoft Reviews

In my consulting role at a firm, I have spent the last two decades helping organizations implement PeopleSoft for their unique needs. While our clients employ PeopleSoft for various purposes, the main goal is to streamline their enterprise resource planning, whether it is optimizing HR processes, managing finances, or enhancing customer relationships. Our job is to tailor PeopleSoft to their specific requirements and ensure a successful implementation, making it a valuable tool for their business operations.

What makes PeopleSoft stand out are a few key factors. First, its user interface is impressive, and a couple of years ago, it was notably faster than many Oracle cloud-based platforms I have encountered. Second, the adaptability of pan-fluid pages adds significant value. Unlike other systems that struggle with mobile applications, PeopleSoft seamlessly adjusts to various screen sizes, making it very user-friendly. Lastly, the multi-currency support is a standout feature. In most other systems, payrolls are limited to a single currency, but in PeopleSoft, a single payroll can handle multiple currencies, which is highly practical and efficient.

One aspect where PeopleSoft could see improvement is in its level of customization. While it offers easy configuration, the ability to create entirely new pages and make extensive customizations is limited. This is in contrast to older client-server technologies where we had more control over the software and could tailor it extensively to our needs. Nowadays, many cloud-hosted solutions prioritize standardization to serve a broader customer base, which can limit the extent of customization. This flexibility in customizing the product is something I appreciate in other software, such as Microsoft's offerings.

I have been working with PeopleSoft for over 20 years.

PeopleSoft is a stable solution. It offers stability and reliability, with well-tested features and the benefit of customization options, making it a trustworthy choice in the marketplace.

It is very easy to scale PeopleSoft. I work with a wide range of clients, including both enterprise customers and small to medium-sized businesses. I have used PeopleSoft on projects of various sizes, ranging from a couple of hundred employees for the smallest solution to over 100,000 for the largest client, involving complex payroll processes.

Technical support for PeopleSoft has been somewhat affected by Oracle's focus on promoting its cloud products. Oracle initially planned to end support for PeopleSoft, but they have extended the support timelines multiple times. However, they have slowed down the development of new features, especially in the area of taxes and regulations for different countries, which could use improvement. There is room for improvement in the ongoing support and development of PeopleSoft, particularly regarding certain features and global support. This is important for PeopleSoft's users, and maintaining a balance between cloud products and PeopleSoft is crucial to ensure a strong and continued offering in the marketplace.

I have worked with similar solutions, including Oracle Cloud, for the past ten years. While my involvement may not have been hands-on, I have experience with it. PeopleSoft is the superior choice among the options, including Oracle Cloud and Ramco. Rampco is considered outdated, and when comparing these three, PeopleSoft remains the preferred vendor. However, I cannot speak to the relative merits of PeopleSoft compared to Workday, SAP, or SuccessFactors as I do not have enough information on those systems.

Installing PeopleSoft is relatively user-friendly. It is often considered a straightforward process, making it easy for users to get the software up and running. The time required for installing PeopleSoft can vary depending on the specific modules and components needed. For a basic installation, it typically takes just two to three days, but it is important to note that implementation, which involves configuring and customizing the system to meet an organization's specific requirements, is a separate and often more time-consuming process. Deployment and configuration of PeopleSoft varies significantly based on factors such as the scope of the project, the number of countries involved, and the modules being implemented. There is no standard timeframe for deployment, but it typically ranges from a few days to a few weeks, with larger and more complex projects naturally taking longer to complete. The number of people required to deploy PeopleSoft depends on various factors, such as the number of modules, employees, currencies, and countries involved in the project. It is a highly variable question and doesn't have a one-size-fits-all answer. The size and complexity of the deployment dictate the team's size and composition, so it is different for each case. In my experience, maintaining PeopleSoft is relatively easy. I haven't encountered significant difficulties, and it is not a major challenge to keep the system running smoothly.

The pricing of PeopleSoft is relative and highly dependent on various factors like the customer's strategy, region, and the number of licenses required. It involves negotiations, and there's no fixed retail price for licenses. PeopleSoft may be considered somewhat costlier, as it involves hardware and software maintenance, whereas some cloud-based solutions work on a subscription model. However, PeopleSoft offers greater flexibility in the solution, which can be a valuable trade-off for some organizations.

I would recommend PeopleSoft for its scalability and flexibility as a solution. It has a lot to offer in terms of customization and adaptability to an organization's needs. However, the one downside is Oracle's support strategy, which has raised some concerns. I would advise potential users to thoroughly consider this aspect and check on the availability of licenses for new customers before making a decision. Overall, I would rate the solution as an eight out of ten.

A hundred to thousand PeopleSoft ERPs are available in the market. However, we explore a person's business needs, and then we suggest a few options as per their budget and requirements. If one uses PeopleSoft software, then all the issues and challenges one is facing right now in the business get resolved.

There are thousands of features in the solution. I can't tell you just one feature. Stability, performance, and price are secondary. The best use case is what you create, what you need to identify, and what is the problem statement in the business. Accordingly, we suggest a solution statement. Like, if you have a problem statement in your communication, then we provide you with the best industry technology, which improves your overall communication in the company. If you have an issue in your sales and marketing, we will give you the best solution on how to improve your sales and marketing. Also, we try to improve one's current test strategy. We identify the gaps in your processes and try how to fill those gaps through technology.

There are thousands of issues and challenges faced by businesses, but we need to understand what the priority is first. Then, on the basis of priority or on the basis of impact on business, we need to create a business case.

Stability is an area where the solution lacks and needs to be improved.

I have been using PeopleSoft for the last ten years. My company's technology right now. We are in process excellence, and we provide consultancy on how to improve your business and what strategy you need to implement to grow your business. We are a consultancy that is Six Sigma black belt certified. We improve business quality, client satisfaction, and your processes. So, that is the kind of service we provide to businesses.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Right now, 2,000 of my customers are using it.

The initial setup is secondary. First, we need to identify the setup phase of which enterprise. The setup phase is very easy right now in today's technology. The setup can be done in a day.

The solution is deployed on the cloud.

The steps for deployment depend upon the size of the company.

For deployment and maintenance, not many staff members are needed. Whenever we require any feature, we just pick it up and drop it out. It's a very easy tool. So, there is no technical dependency on an IT team.

If the solution is cheaper or not doesn't matter if it is going to give you a good benefit or profit. If it is good to improve gross margin, it will be taken by the company. The price doesn't matter. What matters is how impactful the solution is to your business and how much it will grow your business. In short, how much cost savings it brings to the business matters.

Mostly yearly payments are to be made toward licensing costs. It is not much of an expensive solution. Also, there are no extra costs in addition to the standard licensing.

We suggest ERP to businesses depending on their business cases, budget, location, and population or crowd. We first do a proper study of a business, and on the basis of the study, we suggest some solutions.

I would definitely recommend the solution to those planning to use it. If one needs to improve the business or improve some internal processes, then PeopleSoft should be used.

Overall, I rate the solution a ten out of ten.

I've put in project costing and/or P2P systems for places like the European Investment Bank and IFAD.

PeopleSoft is a fantastic solution. It's deployable in the cloud. 

It's very fully featured. It has equal in feature/function and more configurability than SAP.

The customization is great. Also, you can change it significantly without having to write much code. That's a big benefit for multinational organizations. 

It's very stable.

Technical support is decent.

The solution is incredibly scalable.

It would be nice if it became even more declarative in its development so that, basically, you don't have to write any code like with Salesforce. 

It's pretty much fully featured right now. They're mostly bringing out small improvements to existing features and then expanding the product set.

I've worked with the solution for 25 years. I worked with the solution up until six months ago. 

The solution is extremely stable. 

The solution scales well. It's extremely scalable - so much so that it's the only thing that can handle high volume customers like Amazon with their millions of employees. 

Technical support was great. It's still okay. 

I'm also familiar with SAP, which doesn't have as many configuration capabilities. I'm also familiar with Workday.

Peoplesoft is your own instance. You're not stuck in a multi-tenant deployment where you have no control over the features or the functionality.  PeopleSoft, due to the fact that it's your own instance and even in the cloud, it's not run as SaaS. With PeopleSoft, have complete control over what you're doing, so you can customize and change a lot. Even in the cloud it runs as single tenant PaaS which gives a lot of advantages. 

It's quite straightforward to implement the solution. There are a lot of configuration choices; however, it's very simple and straightforward when you understand what you're doing.

The time it takes to deploy with any of these systems is based on the client, not the software. If you have a client that knows what they want to do, it's quite easy. It's quite quick. However, it just depends on the mindset of the client. Do they work in an agile way, or are they still stuck in waterfall? A lot depends on the experience level and maturity of the customer's processes.

There's always maintenance. Oracle releases two or three service packs a year to upgrade. They went from a big release model to a small service pack-driven release model. There are now functions and new features that get dropped in every six months or every four months. You have to be aware of that if you want to take advantage of the new stuff. 

If you are running an financial institution or project-driven organization, there is no better solution than PeopleSoft. 

Overall, I would rate the solution nine out of ten. 

My company uses PeopleSoft to manage human capital and finance.

The most valuable feature of the solution is its stability.

PeopleSoft lacks integration capabilities. From an improvement perspective, I would like PeopleSoft to offer more integration capabilities to its users. PeopleSoft can also offer more abilities with API.

I have been using PeopleSoft for a month.

Stability-wise, I rate the solution a seven out of ten because of the complexities during the upgrade of the solution, which can't be dealt with easily.

Scalability-wise, PeopleSoft is quite good because you can increase the resources any time or whenever you need them.

Around 3000 people in my company are end users of the solution.

There are no plans to increase the use of the solution in my company.

The first line of support needs to have around two people, while the second and third lines of support need to have more than two QA people and fifty-three developers to deploy and maintain the solution efficiently. The managers will support other applications, so they are not 100 percent allocated to look after one tool.

I can't comment on the initial setup of PeopleSoft since it was configured in my company's environment a long time ago.

The solution is deployed on an on-premises model.

For the deployment process, you need something like Oracle OEM that can assist you with the development, configuration, and installation. If you have enough expertise with the solution, then you can do the deployment by yourself.

Yearly payments are to be made toward the licensing costs of PeopleSoft. PeopleSoft is not very expensive, so I feel it is an affordable product.

The extra costs, in addition to the standard licensing fees of the solution, are only applicable if you want post-implementation support from PeopleSoft.

To those planning to use the solution, I would say that they need to align themselves with the strategies framed by Oracle since it indicates where Oracle is moving. If Oracle is more focused on the cloud solution, then it is better to deploy PeopleSoft on the cloud solution than on an on-premises version since you know that Oracle is moving to the cloud. It is always better to align yourself with the strategies of your service providers.

Considering the lack of support post-implementation and upgrade that needs to be done, I rate the overall solution an eight out of ten.

On-premises

We use PeopleSoft for finance and HR. 

It's an old system, so we want to upgrade or move into Oracle Fusion or SAP. It's a little outdated. The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions. We also have a hard time integrating multiple third-party systems. We are now looking for a platform that covers most of our requirements in a single integrated suite of products to facilitate implementation and use.

We've been using PeopleSoft for about 10 or 11 years. 

PeopleSoft has been fairly reliable for us. We haven't had any issues with stability.

PeopleSoft is scalable. We have 5,000 people in our organization, so we are not particularly large. It has been okay for our needs. 

We've had no issues with Oracle support. 

The new platform Oracle Fusion is much more comprehensive. It has a better user interface and all the components you need, including finance functions like cash and procurement and everything on the HR and CM side, so it's a far more integrated suite. So that's a viable option. At the moment, I don't think people are looking at PeopleSoft. They're looking look at Oracle and SAP. Workday is good from a CM perspective, and it's SAP or Oracle on the financial side.

I rate Oracle PeopleSoft five out of 10. Considering what we know and where the contemporary products are today, I wouldn't recommend PeopleSoft.

On-premises

It's accounting software. The end result is generating the balance sheet and income statement, and it helps track all the transaction flows.

I’ve been involved with both FSCM and HCM implementation. So, I've used PeopleSoft across various functionalities.

In general, as well as specifically with PeopleSoft, ERP systems have replaced or reduced the overreliance on spreadsheets in financial applications ad hoc database functionality in HR.

The constraints of uploading spreadsheets for journal entries can be a headache and ultimately, ERP systems force users to rethink their approach, both in terms of spreadsheet format and reliance. PeopleSoft helps automate much of the heavy lifting, reducing the reliance on spreadsheets.

Moreover, PeopleSoft has been beneficial for the HR and financial departments in two ways. The ability to segregate positions and the underlying structure is beneficial for HR. 

Additionally, the payroll features, including the ability to separate payroll processing for different regions and then consolidate everything for final reporting (balance sheet, income statement), are valuable for both departments.

I liked the breadcrumb approach to navigation. More recently, the Work Center functionality was a good innovation. And finally, PeopleSoft’s acquisition of nVision has been a good move.

I do like the Work Center concept. It consolidates tasks based on user roles. However, I believe PeopleSoft could enhance the Work Centers concept further still. 

Additionally, PeopleSoft's user interface could be more intuitive and user-friendly, similar to Workday's graphical user interface.

I have been implementing PeopleSoft 9.x, since the early 2000’s.

I wrote/published a paper years ago about the high failure rate of ERP implementations. And I knew the number would be high. But then once I dug a little deeper into it, interviewed project leaders, and read previous papers, I was quite surprised by conservatively saying that implementations fail almost 50% of the time.

Now, "fail" is a very broad definition. Let's take it as, "How badly did it fail?" The severity can vary greatly, from minor interface glitches like weird lines across the screen or the customization being so extreme that when they bring on a new upgrade or a new feature, it negatively impacts things. So again, failure is a very broad term, but I was surprised how often that happens, and this is not just true for PeopleSoft, it's true with SAP and Oracle and so forth. It's a complicated
implementation. It's not just like downloading TikTok or something. It takes some expertise.

I have implemented Workday, SAP, and Oracle as well. Each has its merits and drawbacks.

Each has its strengths and weaknesses, so the best choice depends on your organization's specific needs. Here are some factors to consider:

 Complexity: How complex is your organization? Is it multinational?

 Features: What specific features are you looking for?

 IT Staff: How many IT personnel do you have on staff? Do you regularly maintain the system?

PeopleSoft, for example, allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption.

On the other hand, take Workday as an example. It's simpler in terms of IT staffing because updates automatically roll out. One day you're working with one interface, and the next day it might change due to an overnight update by Workday. The advantage here is not needing IT staff to manage the transition. 

However, the downside is that updates occur at Workday's discretion, possibly without adequate time to inform all stakeholders about changes they'll encounter. Ultimately, the decision depends on your organization's needs and its capacity to manage change going forward.

I was typically more involved in the change management aspect, keeping leadership informed and working as a liaison between the developers and users. I'm also involved in the training aspect of implementations. 

None of them are inexpensive.

It boils down to two things: before you buy and after you buy.

Before you buy:
 Do your due diligence: Understand your organization's needs and capabilities.
 Evaluate your existing infrastructure: Assess your company's "capacity" to ensure
compatibility.
After you buy (post-selection):
 Choose your SI (Systems Integrator) carefully.
 Implement change management from the outset.
 Involve your training staff throughout the process.
The more you keep people informed, the fewer issues you're going have. Finally, assuming the System Integrator is top-notch and does a great job, make sure you have a training staff that is compatible with not only the developers, but also the Change Management folks.

It's really a three-legged stool of Project, Change, and Training Management. Or to use a different analogy, there are three different swimming lanes, and they all need to work in concert, communicate and work together.

Overall, I would rate the solution a nine out of ten. When Oracle bought them, those who implemented PeopleSoft were worried. People said, "PeopleSoft's dead. Oracle's going to kill them. Going to suffocate them." But thankfully, the user base was so loyal. That's what kept them alive. That's why we're still talking about PeopleSoft.

Regarding use cases, our company uses PeopleSoft for its entire ERP suite. PeopleSoft remains the best ERP solution available in the market, particularly for those focused on financials, HCM, or supply chain management. The solution's processing capabilities, integrations, stability, and availability of resources on the internet are among its amazing features. I would like to see Oracle ERP Cloud, which is new in the market and has been around for five to six years, eventually reach PeopleSoft's level. It is also important to note that the amount of information we get on the internet is very limited when you compare it with what you get on PeopleSoft. In short, PeopleSoft is amazing.

Regarding features, PeopleSoft excels in several areas, like stability, portability, and integrations, including PeopleSoft Component Interface. PeopleSoft Application Engine handles all batch-related jobs. Despite being around ten to fifteen years old, the Application Engine remains one of the best solutions in the market today, given its reliable performance.

When it comes to features, PeopleSoft's General Ledger functionality stands out. Creating and posting journal entries is seamless, with a low risk of errors. Even if errors occur, the system provides informative error messages rather than cryptic ones. So, even functional users can understand it very quickly.

At present, many clients are moving from PeopleSoft to Oracle ERP. However, to be completely honest, I believe that we should conduct a need-gap analysis in our company to determine if we must move away from PeopleSoft.

Regarding additional features of PeopleSoft in the next release, I am uncertain when it transitions to a SaaS product. Currently, PeopleSoft is more of a PaaS product. I expect PeopleSoft to eventually become a complete cloud solution to compete with other ERP products, including Oracle's ERP products. In short, I would like to see PeopleSoft's integration with ERP improve.

Our company works with Oracle PeopleSoft, and we have been using this solution for almost twenty years. Currently, I think we use PeopleSoft PeopleTools 8.57. However, I am not sure of the version we use, but we are currently upgrading to a newer version of PeopleTools. Our company is currently upgrading our test environments to the latest version, and we will be upgrading our production environments within the next month or so.

For stability, I rate the solution a nine out of ten.

Since PeopleSoft is a PaaS solution, it can be scaled up in terms of CPUs and memory while having the option of being hosted on Oracle Cloud. This allows for a straightforward process of scaling it horizontally and vertically simply by raising a request for scalability.

To consider the number of users using the solution within our company, it's worth noting that our company currently has approximately 60 employees, which marks a significant reduction compared to the past when we had over 800 employees.

We have been phasing out the use of PeopleSoft since we moved to Oracle ERP. Therefore, there are no plans to increase the number of users for PeopleSoft.

We work with Oracle Cloud Infrastructure. We also use Oracle PATH, Oracle RXi Reports, and Oracle OBIEE.

In our company, for more than twenty years, we have been using PeopleSoft. So, we were using a custom legacy application where we did not have any ERP. So we had the standalone machines talking to each other where we had a lot of data issues, integration issues like data conflicts and all. After implementing PeopleSoft as our ERP solution, I mean, we could get away with many other different subsystems. And with different technologies built into PeopleSoft. So we should get one system to help us and dissolve all those needs. We had many legacy systems.

For more than twenty years, our company has used PeopleSoft. Before implementing PeopleSoft as our ERP solution, we were using a custom legacy application, which led to a situation where standalone machines had to communicate with each other, resulting in numerous issues related to data management and integration issues like data conflicts. However, with the implementation of PeopleSoft, we could do away with many other subsystems we had in place, owing to the different technologies built into PeopleSoft. As a result, we got one system that could help us dissolve all of our needs. Previously, we had legacy systems.

The solution's initial setup is not straightforward. Additionally, PeopleSoft is not a cloud-based solution at present. Therefore, if Oracle focuses on converting PeopleSoft into a cloud-based solution, it would be really helpful for our company. Regarding the time required for deploying the product, if one considers PeopleTools upgrade and requirements, it usually takes around a day or two since the changes in the features of the solution can provide for the solution's upgrade. This way, one can have complete control over the solution. We used PeopleSoft Change Assistant to deploy the solution.

We have a technical team for deployments and maintenance. So, compared to other PaaS products where you don't have any control over deployment, with PeopleSoft, we have total control over the deployment process, including the timing and method of deployment and the ability to perform audits on the deployment.

The implementation process of the solution can be carried out with the help of an in-house team.

The ROI for the solution is good. Our organization has stuck with the solution for more than twenty years. So, from the aforementioned fact, one can imagine the solution's ROI. I would say that the solution's ROI is 100%.

I'm not into the part that manages the solution-related expenses. Right now, we are only paying for the solution's tools version, which is not hefty for our organization. The expenses related to the solution are nominal.

PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft. Overall, I rate this solution a nine out of ten.

This solution is our primary HCM product. We use it for core HR, payroll benefits, time, labor, Regs, and Legs.

You can meet the business needs of any of our Stakeholders.

I love how easy it is to customize. I often say that PeopleSoft's greatest feature is how customizable it is.

We are in the process of migrating from PeopleSoft, Oracle HCM Cloud, and Taleo.

Their greatest challenge is how customizable it is because the more you customize, the more the total cost of ownership increases.

We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product. We chose Workday, and we are in the process of implementation.

I have been working with PeopleSoft since 1995.

We are using the most up-to-date version. 

PeopleSoft no longer has true versioning. They do PUM upgrades and we stay current with our PUM upgrades.

We have not experienced any issues with the stability of PeopleSoft.

PeopleSoft is a legacy product and I feel that they have effectively taken care of customers who want to stay on PeopleSoft. From that perspective it is scalable, but certainly not modern. It was created in the early 90s.

I refer to our business partners as clients but they are internal. I am their IT, strategy, and planning. I work with our business strategy teams for the technology enablement of their business needs.

We have 85,000 users.

Because it's on-premises, we don't rely on Oracle for support. We have our internal team for production support.

I am also using Oracle Taleo, Oracle HCM Cloud, and Ceridian.

Ceridian was a great product, but we made a company change and the new company used PeopleSoft. 

The initial setup is straightforward.

Oracle doesn't charge us for all of our customization's but we have an in-house development team that does the customization.

Given that it's a legacy product, there's not a lot of people who are looking to deploy PeopleSoft. We will be moving to a modern solution.

There are no additional features that I would recommend and that it is a legacy product.

Because it is not a modern tool, I would rate PeopleSoft a six out of ten. It was built on 1990s technology.

On-premises