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PeerSpot user
Project Manager / Oracle Peoplesoft HCM Functional Consultant at a tech services company with 501-1,000 employees
Consultant
The Strategic Module includes valuable features such as Profile Management, Performance Management, and Career Planning.

What is most valuable?

The Strategic Module – with features such as Profile Management, Performance Management, Career Planning, Succession Planning, Recruitment, Global Payroll, and Administer Training.

How has it helped my organization?

Organizations can manage the talent that support business objectives.

What needs improvement?

There is room for improvement in the Operation Module, such as Time Labor, and Global Absence, where every country has different regulations. That's the challenge for Oracle: to bridge the customization.

For how long have I used the solution?

I have been using it for six years.

Buyer's Guide
PeopleSoft
October 2024
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have encountered stability issues, but the latest version is more stable.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and support?

Technical support is good.

Which solution did I use previously and why did I switch?

We use different solutions because not all systems comply with all regulations.

How was the initial setup?

Initial setup complexity depends on the user’s needs; if the requirement from the client can use the standard setup, then the implementation will be straightforward, but if there are many requirements that cannot use the standard setup, then setup and customization will be complex.

What's my experience with pricing, setup cost, and licensing?

Oracle PeopleSoft HCM is one of the most expensive systems in the HCM area, so if the organization has budget limitations, then I would not recommend this system.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options. It was a management decision.

What other advice do I have?

If the organization has a sufficient budget and wants to manage talent and support business objectives, then this is the answer.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an Oracle Gold Partner.
PeerSpot user
it_user436176 - PeerSpot reviewer
Programmer, Analyst, Manager at a university with 1,001-5,000 employees
Vendor
It allows our business users to access information in a format that easier for them to digest than just raw data.

Valuable Features

There are several new features in the PeopleSoft tool set that I've found particularly valuable, such as grid control and related actions.

Improvements to My Organization

It allows our business users to access information in a format that's easier for them to digest than just raw data.

Room for Improvement

The main area for improvement would be with performance in some cases, specifically with migrations. We've had to address some of those issues recently.

Deployment Issues

We've had no issues with deployment.

Stability Issues

It's pretty stable, but it does depend on the release, like how early you are on the release that you are adopting. Stability on a particular version becomes better after a certain release of that version.

Scalability Issues

It has pretty good scaleability. We've had no issues scaling it for our needs.

Customer Service and Technical Support

The level of technical support varies, but we've been pleased with the ticket resolutions for the most part.

Initial Setup

The implementation was done before I was at the company, but I haven't heard that it was particularly complex.

Other Advice

Get involved with the grassroots community, like conferences such as Collaborate and Alliance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user517674 - PeerSpot reviewer
it_user517674Works at a non-tech company with 10,001+ employees
Real User

Currently upgrading to PPL soft 9.2

Buyer's Guide
PeopleSoft
October 2024
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
it_user419052 - PeerSpot reviewer
Lead Oracle / Peoplesoft DBA at a government with 1,001-5,000 employees
Vendor
We like the ability to fully customize it for our needs when it comes to HR management.

Valuable Features

The ability to fully customize it for our needs is huge. It's by far the most valuable feature for us when it comes to HR management.

Improvements to My Organization

We're the federal government, so our need for a customized solution for HR management is of primary importance. I'd say that our level of customization is 80% because our HR services for employees is so varied. PeopleSoft allows us to easily customize it to fit our needs.

Room for Improvement

From an administration perspective, I think Oracle needs more clarity on their road map as to where they are going to improve the product. This would helps us with planning future customizations to make it fit our needs better. Right now, there's just not enough clarity to what the product will feature in the future.

Deployment Issues

We've had no issues with deployment.

Stability Issues

Stability is about 4/5.

Scalability Issues

Scalability is about 5/5.

Customer Service and Technical Support

I rate technical support a 4/5. It needs some improvement.

Other Advice

There are other modules, but HR is one of the most popular modules in PeopleSoft so it should be used heavily by federal government, state government, and all other private sector businesses.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user522084 - PeerSpot reviewer
Owner at a tech consulting company with 51-200 employees
Consultant
It can be used in many applications such as receivables, payables, and general ledger.

What is most valuable?

I like its wide variety and its use in many applications; receivables, payables, general ledger.

What needs improvement?

I think the reporting can probably be improved; probably more detailed financial reports.

For how long have I used the solution?

I have been using it for 10 years.

What do I think about the stability of the solution?

It's more or less stable.

What do I think about the scalability of the solution?

The scalability is fair.

How is customer service and technical support?

Technical support's gotten weaker over the years. I think that’s because there are fewer people; PeopleSoft's being phased out.

How was the initial setup?

Initial setup is somewhat complex. You have to know what your business is and what you want to do.

What other advice do I have?

People are coming to this solution over others because they can't do it themselves, and I'm less expensive than the big vendors.

What sets it apart from the other products like this in the market is that they've been around for a while. They’re proven and tested; that's all.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436059 - PeerSpot reviewer
Sr. Manager at a insurance company with 501-1,000 employees
Vendor
We've been able to customize it and add various modules for our needs.

Valuable Features:

The most valuable features most important to me are the web solution, the web interface, and the integration with other ECM products.

Improvements to My Organization:

We've been able to customize it and add various modules to suit our suits. It's very flexible.

Room for Improvement:

I know they have come up with some good analytical terms in the latest version, but I would like to see it improved further.

Deployment Issues:

This is an area I would warn others about. I've worked on several implementations and there's a long period of time within which PeopleSoft needs to be implemented. It also comes at a high cost depend on how many modules that are implemented at one time.

Stability Issues:

It's been stable. We haven't had any issues of instability.

Scalability Issues:

I think it scales pretty well. It's customizable so we can have all of our customer solutions which are most frequently used by our company and for PeopleSoft. We have been able to expand to different, new products and we're able to integrate them pretty easily.

Customer Service:

I'd expect customer service to be better than they are. I give them a 6/10.

Initial Setup:

Most businesses that use PeopleSoft can easily make the system suit their business, so I think it's flexible, but it adds complexity to the setup.

Cost and Licensing Advice:

Beware of the price as it adds up with additional modules.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1214406 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Consultant
Very good HR features, good stability and easy to scale
Pros and Cons
  • "The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements."
  • "Often support just asks people to install a lot of upgrades. Sometimes they don't really give you clear details as to why you need to upgrade. They just say, "You need to upgrade this because there's a newer image, etc". They never really give you the reason underlying why you are having errors."

What is our primary use case?

We primarily use the solution's HCM suite for HR.

How has it helped my organization?

The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements.

What is most valuable?

The HR features are the solution's most valuable aspects.

What needs improvement?

The payroll aspect of the solution needs improvement only because a lot of the enhancements with PeopleSoft are obviously geared towards the North American region. It's not geared well towards us as a small market in Southeast Asia. A local market model that's easily configurable and can be deployed as quickly as possible to different companies here in Southeast Asia would be very helpful. If we could integrate a lot of localizations that would apply it to areas in Southeast Asia that would be much better.

For how long have I used the solution?

I've been using the solution for more than five years.

What do I think about the stability of the solution?

The stability of the solution is okay.

What do I think about the scalability of the solution?

The scalability of the solution is fine. We're using a private cloud. If we do get different organizations that have a larger workforce, then it's just a matter of additional web and app servers. If there are any requirements, we just need to expand the specifications for the database site, which means, in terms of scalability, there are no issues. Right now, we have over 10,000 users on the solution. I'm unsure if we will increase usage in the near future.

How are customer service and technical support?

On a scale of five, I'd rate technical support at 2.5. 

Often support just asks people to install a lot of upgrades. Sometimes they don't really give you clear details as to why you need to upgrade. They just say, "You need to upgrade this because there's a newer image, etc". They never really give you the reason underlying why you are having errors.

How was the initial setup?

The initial setup has a moderate amount of difficulty. Deployment took about eight to ten months. For maintenance, we need around 25 to 30 people.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

What other advice do I have?

I'm a consultant; I've used the solution for five years and have marketed the solution for two years.

We handle the private cloud deployment model with Amazon as the cloud provider.

I'd rate the solution eight out of ten. If they offered easier integration, and maybe a broader library of APIs that can be utilized by third-party integrations, I'd rate the solution higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1022808 - PeerSpot reviewer
Technical Lead at a non-tech company with 501-1,000 employees
Real User
A scalable and stable solution with an initial setup that isn't too complex
Pros and Cons
  • "The solution's scalability is good."
  • "The solution needs to work on its mobile technology. We're hoping in the next version we're working on implementing, 9.2, will have more of this."

What is our primary use case?

We primarily use the solution for Campus Solutions, HR and finance.

What is most valuable?

We find the Campus Solutions very valuable. Right now, we're working on making the same service for the students.

What needs improvement?

The solution needs to work on its mobile technology. We're hoping in the next version we're working on implementing, 9.2, will have more of this.

There are some compatibility issues that the solution should address in future releases.

For how long have I used the solution?

I've been using the solution for 12 years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

The solution's scalability is good.

How was the initial setup?

There's a moderate level of complexity in the initial setup. It's somewhere between easy and difficult.

What other advice do I have?

We are using the on-premises deployment model.

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436005 - PeerSpot reviewer
Procurement Analyst at a local government with 501-1,000 employees
Vendor
We can track our contracts and the release against those contracts. The current flow in the UI feel very clunky in comparison to the UI's of other sites.

What is most valuable?

With the way that my agency uses PeopleSoft, the most valuable feature of it is the ability it gives us to track our contracts and the release against those contracts.

What needs improvement?

The UI and appearance of People Soft needs a lot of upgrading and modernization. The current flow in the UI feel very clunky in comparison to the UI's of other sites.

For how long have I used the solution?

I've used it for approximately two and a half years.

What was my experience with deployment of the solution?

We upgraded to 9.2 last spring, so we've gone through that year-long cycle of challenges and getting it back up to running as smoothly as it was before.

What do I think about the stability of the solution?

Generally, it's stable. We haven't had any real issues with stability.

What do I think about the scalability of the solution?

I think all the challenges in regards to scalability is getting more and more people to learn how to use PeopleSoft.

Which solution did I use previously and why did I switch?

The company had been using the product for a long time before I started.

How was the initial setup?

The initial setup was done before I started, but I haven't heard about it being particularly complex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.