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Technical Architect at Alten
Real User
May 17, 2022
Simple setup, excelland support, but more connected needed
Pros and Cons
  • "PeopleSoft is scalable."
  • "The support I have received from PeopleSoft has been excellent."
  • "PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."

What is our primary use case?

Our company is using the PeopleSoft CRM for receiving data from different sources. For example, our employee management system database data.

Workday information will be stored in the PeopleSoft system. We will create some APAs, through those APA it's a third-party call to connect to the PeopleSoft systems.

What needs improvement?

PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems.

In the next release of PeopleSoft, they should provide multiple connectors to support the latest systems, such as connecting with the Mule and Kafka. Additionally, they should be more reliable.

For how long have I used the solution?

I have been using PeopleSoft for approximately three years.

What do I think about the stability of the solution?

The stability of PeopleSoft is good.

Buyer's Guide
PeopleSoft
July 2026
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,344 professionals have used our research since 2012.

What do I think about the scalability of the solution?

PeopleSoft is scalable.

How are customer service and support?

The support I have received from PeopleSoft has been excellent.

How was the initial setup?

The initial setup of PeopleSoft is easy.

I rate PeopleSoft a four out of five.

What about the implementation team?

PeopleSoft needs an implementor to properly implement the solution. However, once implemented then it is easy to use.

What other advice do I have?

I rate PeopleSoft a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kumar Madhur - PeerSpot reviewer
Service Delivery Project Manager at HCL Technologies
Real User
Apr 11, 2022
HRMS that is scalable and stable but is complex to setup and implement
Pros and Cons
  • "PeopleSoft is mostly used for payroll and core HR functionality, and some customers use it for its finance module."
  • "The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."

What is our primary use case?

PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module.

What needs improvement?

As a future improvement, this solution could be configuration-based for an easier setup. To fully customize this solution to implement core HR functionality would take eight to nine months.

What do I think about the stability of the solution?

This is a stable solution that has been on the market for many years. it was acquired by Oracle. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday.

What's my experience with pricing, setup cost, and licensing?

Annual subscriptions are offered from a pricing perspective. 

What other advice do I have?

I would not recommend PeopleSoft over other solutions in the market that are easier to implement. 

I would rate this solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
PeopleSoft
July 2026
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,344 professionals have used our research since 2012.
reviewer1058631 - PeerSpot reviewer
Manager - Enterprise Business Systems at a healthcare company with 1,001-5,000 employees
Real User
Jan 13, 2022
Flexible, highly customizable, and reliable
Pros and Cons
  • "PeopleSoft is resilient and has the flexibility for us to customize it."
  • "One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."
  • "My advice to those thinking about implementing this solution is it is a dying technology."

What is our primary use case?

PeopleSoft is an HR management system.

How has it helped my organization?

The solution has benefited our organization, it has allowed us to be able to manage employees' information in the system.

What is most valuable?

PeopleSoft is resilient and has the flexibility for us to customize it.

What needs improvement?

One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether.

The solution is not that effective for mobile devices.

For how long have I used the solution?

I have been using PeopleSoft for approximately 10 years.

What do I think about the stability of the solution?

PeopleSoft is stable and reliable.

What do I think about the scalability of the solution?

The scalability is good for PeopleSoft.

We have approximately 6,000 people using this solution.

This solution is being extensively being used in my organization and we will increase usage as needed.

How are customer service and support?

The technical support is average.

I would rate the technical support of PeopleSoft a three out of five.

How was the initial setup?

The implementation is not difficult. The full deployment takes approximately one year.

What about the implementation team?

We used consultants for the implementation of the solution. The solution requires a fair bit of maintenance and we have a five to ten-person team that looks after it.

What other advice do I have?

My advice to those thinking about implementing this solution is it is a dying technology. If anybody wants to implement something similar they should be looking for new systems.

Oracle is not investing much into PeopleSoft. They are not enhancing it. However, they are doing some kind of change but it's not significantly enough, which could significantly help their business users.

I rate PeopleSoft a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1759518 - PeerSpot reviewer
DGM HR at a comms service provider with 10,001+ employees
Real User
Jan 13, 2022
The leave application automatically flows to the manager, and the manager can approve it also online
Pros and Cons
  • "I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
  • "I think PeopleSoft is a good tool for HR administrators; it's easy to navigate compared to the other ERPs, the management of the tool is straightforward from the employee's perspective so the employee experience is good, and PeopleSoft is intuitive so no one needs to be taught how to use the system."

    What is our primary use case?

    PeopleSoft is our HR system. We used it for everything at my old company, including performance appraisal, leave application, employee, master database. This company only uses the performance management module, so we do goal-setting and appraisals through PeopleSoft. 

    Mangement also plans to adopt the compensation module. They are currently only using a small part, but they want to use the full module.

    How has it helped my organization?

    Applications for employee leave used to be a problem. Now employees can check their own leave balances and apply for leave accordingly. The leave application automatically flows to the manager, and the manager can approve it also online. Employee performance appraisals are documented online, and past appraisals can be retrieved if needed. 

    What needs improvement?

    I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features.

    For how long have I used the solution?

    I've been using PeopleSoft since 2011.

    What do I think about the stability of the solution?

    PeopleSoft is highly stable. They are still using the system.

    What do I think about the scalability of the solution?

    Many businesses have been added, so PeopleSoft is highly scalable. We have 8,000 employees, but my previous company was a huge global organization with thousands upon thousands. 

    How are customer service and support?

    Since I joined this organization, I haven't contacted Oracle support, but we implemented Oracle HRMS in my last company. This was back in 2005 or 2007. At the time, IBM was an implementation partner, and we interacted with Oracle's tech team. We went to Bangalore to meet them, and they were quite helpful.

    Which solution did I use previously and why did I switch?

    I've worked for different companies, and each had its own ERP solution. My previous company was using Aramco, but they switched to Oracle. Then I another company with no HR system, so everything was manual, but they implemented SAP. 

    I joined my current company in 2011, and they were using PeopleSoft, but they merged with another firm that was using SAP. Now we have a hybrid system. Some of our modules are SAP, and others are SuccessFactors or PeopleSoft. We're also using Cornerstone OnDemand for training, learning, and development. 

    What other advice do I have?

    I rate PeopleSoft 10 out of 10. I think PeopleSoft is a good tool for HR administrators. It's easy to navigate compared to the other ERPs. The management of the tool is straightforward from the employee's perspective, so the employee experience is good. PeopleSoft is intuitive, so no one needs to be taught how to use the system. It's self-evident, like Facebook or Twitter. SAP is a little more technical, and you need to understand coding.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1751253 - PeerSpot reviewer
    Chief People Officer at a computer software company with 1,001-5,000 employees
    Real User
    Jan 12, 2022
    It's reliable but outdated
    Pros and Cons
    • "PeopleSoft has been fairly reliable for us. We haven't had any issues with stability."
    • "The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions."

    What is our primary use case?

    We use PeopleSoft for finance and HR. 

    What needs improvement?

    It's an old system, so we want to upgrade or move into Oracle Fusion or SAP. It's a little outdated. The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions. We also have a hard time integrating multiple third-party systems. We are now looking for a platform that covers most of our requirements in a single integrated suite of products to facilitate implementation and use.

    For how long have I used the solution?

    We've been using PeopleSoft for about 10 or 11 years. 

    What do I think about the stability of the solution?

    PeopleSoft has been fairly reliable for us. We haven't had any issues with stability.

    What do I think about the scalability of the solution?

    PeopleSoft is scalable. We have 5,000 people in our organization, so we are not particularly large. It has been okay for our needs. 

    How are customer service and support?

    We've had no issues with Oracle support. 

    Which solution did I use previously and why did I switch?

    The new platform Oracle Fusion is much more comprehensive. It has a better user interface and all the components you need, including finance functions like cash and procurement and everything on the HR and CM side, so it's a far more integrated suite. So that's a viable option. At the moment, I don't think people are looking at PeopleSoft. They're looking look at Oracle and SAP. Workday is good from a CM perspective, and it's SAP or Oracle on the financial side.

    What other advice do I have?

    I rate Oracle PeopleSoft five out of 10. Considering what we know and where the contemporary products are today, I wouldn't recommend PeopleSoft.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Business/Systems Analyst at a manufacturing company with 201-500 employees
    Real User
    Dec 10, 2021
    Cheap, well-integrated, and stable
    Pros and Cons
    • "Scales up very well."
    • "PeopleSoft is well integrated and has excellent tools to enhance or amend according to business practices."
    • "Global payroll could be easier to use."
    • "An area for improvement would be PeopleSoft's global payroll capabilities, which could be easier to use."

    What is our primary use case?

    My primary use case is for global HR and payroll.

    How has it helped my organization?

    PeopleSoft is well integrated and has excellent tools to enhance or amend according to business practices. You are also provided with professional help, which means everything can be done without too much consulting. The product includes effective dating, numerous data analysis tools, even for big data, and self-service to handle pages, screens, development, and so on.

    What is most valuable?

    The most valuable features are the functionality to take care of HR and payroll needs, SQR and SQL tools, and good security.

    What needs improvement?

    An area for improvement would be PeopleSoft's global payroll capabilities, which could be easier to use. In the next release, I'd like to see multifactor authentication for self-service be added as an inbuilt feature.

    For how long have I used the solution?

    I've worked with PeopleSoft for twenty years.

    What do I think about the stability of the solution?

    PeopleSoft is a solid product - no other HR package gives the same flexibility.

    What do I think about the scalability of the solution?

    PeopleSoft scales up very well.

    How was the initial setup?

    The initial setup is straightforward and can be completed quickly, though a totally new implementation may take a little longer.

    What's my experience with pricing, setup cost, and licensing?

    This is one of the cheapest solutions available, and it's also one of the best.

    What other advice do I have?

    PeopleSoft is easy to develop and maintain. I would rate this solution as nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Consultant Peoplesoft at NYS Consultoria
    Real User
    Nov 10, 2021
    A scalable and stable solution
    Pros and Cons
    • "The solution is easy to scale, expand and make bigger."
    • "The solution allows us to explore the databases and enables people to properly develop their work."
    • "Response time takes very long and requires a person to be awake night and day to benefit from it."

    What is our primary use case?

    We primarily use the solution for our payroll needs and in human resources. These are the areas in which I have expertise. 

    I am acquainted with versions 8.8 and 9.2.

    What is most valuable?

    The solution allows us to explore the databases and enables people to properly develop their work. 

    What needs improvement?

    The main issue we have with the solution is that it is very expensive. This presents an issue when it comes to tabulating the many tariffs which exist in Mexico. 

    We find the technical support to be very difficult, as it is not local, and we tend to receive a response only the following morning. Response time takes very long and requires a person to be awake night and day to benefit from it. 

    For how long have I used the solution?

    I have been working with PeopleSoft for the past 14 years. 

    What do I think about the stability of the solution?

    We have encountered no bugs or glitches with the solution. 

    What do I think about the scalability of the solution?

    The solution is easy to scale, expand and make bigger. 

    How are customer service and support?

    We find the technical support to be very difficult, as it is not local, and we tend to receive a response only the following morning. Response time takes very long and requires a person to be awake night and day to benefit from it.

    How was the initial setup?

    Deployment takes a minimum of six months and I speak from the vantage point of someone who has a year-and-a-half of experience with my company, primarily in the area of implementation. 

    What's my experience with pricing, setup cost, and licensing?

    The main issue we have with the solution is that it is very expensive. This is an issue when it comes to tabulating the many tariffs which exist in Mexico.

    The calculating of the taxes in Mexico is an issue which many companies face, as this must be done every two weeks. 

    What other advice do I have?

    I would recommend the solution to others. 

    I rate PeopleSoft as an eight out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer886662 - PeerSpot reviewer
    HR/Pay Systems Administrator/Director at a university with 10,001+ employees
    MSP
    Oct 7, 2021
    Overall exceptional functionally, stable, and good support
    Pros and Cons
    • "PeopleSoft is a good core system. They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good."
    • "PeopleSoft is a stable solution and it has a lot of functionality."
    • "PeopleSoft should be more flexible with the configuration. There should be less coding and more configuration."

    What is our primary use case?

    PeopleSoft is used for human capital management in my organization. It can manage a lot of business areas, such as payroll, time and labor, and absences.

    How has it helped my organization?

    The solution is very good and we have been using it for a very long time keeping us organized.

    What is most valuable?

    PeopleSoft is a good core system. It has a lot of functionality. They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good.

    Employees can use PeopleSoft to input their time and their own absences. Additionally, they can look at their paychecks and configure their direct deposits.

    What needs improvement?

    PeopleSoft should be more flexible with the configuration. There should be less coding and more configuration.

    For how long have I used the solution?

    I have been using PeopleSoft for approximately 30 years.

    What do I think about the stability of the solution?

    The solution is very stable, it is a senior or mature solution.

    What do I think about the scalability of the solution?

    PeopleSoft is scalable. We are decreasing employees versus increasing right now, but it has worked well for us. We are using the solution extensively in our organization. We plan to increase usage.

    We have approximately 9,000 employees using the solution in my organization.

    How are customer service and support?

    The product strategist from PeopleSoft is very good. I have not contacted the support myself but I have heard they are good.

    Which solution did I use previously and why did I switch?

    We have used other systems in the past. The organization is a University and we have been here for a long time.

    How was the initial setup?

    The initial implementation is complex. Everything is complex when you first start using a new system. If someone tells you it is not complex, they can not be telling the truth. However, the most recent upgrade from 9.1 to 9.2 was pretty good.

    What about the implementation team?

    When we first implemented the solution we used consultants but recently we did the upgrade of the solution in-house. We saved a lot of money.

    We have an IT team of four who do the maintenance, checkups, updates and patching. Additionally, they answer user help requests. We have an additional three or four developers and administrators that help out during projects.

    What's my experience with pricing, setup cost, and licensing?

    We are a University and the cost and license are negotiated privately.

    Which other solutions did I evaluate?

    We did a complete evaluation of other solutions, such as cost and customer responses, and we determined PeopleSoft was best suited for us as a University.

    What other advice do I have?

    PeopleSoft is a stable solution and it has a lot of functionality. Additionally, it has good product strategist and user input support.

    I rate PeopleSoft a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1501470 - PeerSpot reviewer
    IT Strategy and Innovation Director at a insurance company with 10,001+ employees
    Real User
    Jun 21, 2021
    Easy to customize, but it's a legacy product and not a modern tool
    Pros and Cons
    • "I often say that PeopleSoft's greatest feature is how customizable it is."
    • "I love how easy it is to customize."
    • "We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product."

    What is our primary use case?

    This solution is our primary HCM product. We use it for core HR, payroll benefits, time, labor, Regs, and Legs.

    How has it helped my organization?

    You can meet the business needs of any of our Stakeholders.

    What is most valuable?

    I love how easy it is to customize. I often say that PeopleSoft's greatest feature is how customizable it is.

    What needs improvement?

    We are in the process of migrating from PeopleSoft, Oracle HCM Cloud, and Taleo.

    Their greatest challenge is how customizable it is because the more you customize, the more the total cost of ownership increases.

    We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product. We chose Workday, and we are in the process of implementation.

    For how long have I used the solution?

    I have been working with PeopleSoft since 1995.

    We are using the most up-to-date version. 

    PeopleSoft no longer has true versioning. They do PUM upgrades and we stay current with our PUM upgrades.

    What do I think about the stability of the solution?

    We have not experienced any issues with the stability of PeopleSoft.

    What do I think about the scalability of the solution?

    PeopleSoft is a legacy product and I feel that they have effectively taken care of customers who want to stay on PeopleSoft. From that perspective it is scalable, but certainly not modern. It was created in the early 90s.

    I refer to our business partners as clients but they are internal. I am their IT, strategy, and planning. I work with our business strategy teams for the technology enablement of their business needs.

    We have 85,000 users.

    How are customer service and technical support?

    Because it's on-premises, we don't rely on Oracle for support. We have our internal team for production support.

    Which solution did I use previously and why did I switch?

    I am also using Oracle Taleo, Oracle HCM Cloud, and Ceridian.

    Ceridian was a great product, but we made a company change and the new company used PeopleSoft. 

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Oracle doesn't charge us for all of our customization's but we have an in-house development team that does the customization.

    What other advice do I have?

    Given that it's a legacy product, there's not a lot of people who are looking to deploy PeopleSoft. We will be moving to a modern solution.

    There are no additional features that I would recommend and that it is a legacy product.

    Because it is not a modern tool, I would rate PeopleSoft a six out of ten. It was built on 1990s technology.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    UshaKatyal - PeerSpot reviewer
    Owner at Kaydex Systems Ltd.
    Real User
    Top 20
    Oct 28, 2019
    A stable system that is good for payroll, HR, and benefits
    Pros and Cons
    • "Peoplesoft is the best payroll software in the market."
    • "If there is another release, they should look at going to mobile computing to stay competitive."
    • "For HCM the editing criteria, especially for the time and labor section, the editing tool needs improvement."

    What is our primary use case?

    The primary use case of this solution is for HR, payroll, benefits, time and labor, e-pay, absence management, and position management.

    What is most valuable?

    Peoplesoft is the best payroll software in the market.

    What needs improvement?

    For HCM the editing criteria, especially for the time and labor section, the editing tool needs improvement. The 9.2 Time and Labor came with a lot of features. People didn't use them, instead, they used their own.

    The financial interface should be optimized. It's not the best way to do an interface between HCR and financial. It runs like it was a patch job. In the past, the financial was separate and HCR was separate. When they came out with a new interface, people were too lazy to undo their current work.

    Commitment accounting also needs improvement. 

    If there is another release, they should look at going to mobile computing to stay competitive.

    For how long have I used the solution?

    I have been using this solution for twenty-two years.

    What do I think about the stability of the solution?

    The solution is very stable, especially the payroll.

    What do I think about the scalability of the solution?

    This solution is scalable.

    How was the initial setup?

    If you know PeopleSoft, then the setup is straightforward.

    If you go to the PeopleSoft education sector they make it complicated and people don't understand.

    It's important to provide consultants with proper training. Often the implementation is completed incorrectly and they blame the solution. It's not the solution, rather it's the people who implemented it incorrectly. If it's not set up correctly then it will take the software forever.

    What's my experience with pricing, setup cost, and licensing?

    The licensing depends on the number of people using it. The fees are based on the number of users you have and the number of features or options you require.

    They can sell it based on the population. For example, if you have five thousand users they will charge a base amount per user. It's approximately $3,000,000 to $4,000,000 USD per year.

    It also depends on the size of your company. If your company is small then you can take a different licensing, such as a constant number. Or, if your company is growing and is dynamic then you would select the license for the number of users and the features you require.

    It comes in bundles for HCM, which has HR, benefits, payroll, and time and labor. Whether you use all of these features or not, it's there for you.

    To obtain a certified license as a consultant it will cost you a few thousand dollars. I don't believe in the licensing process. I was on a plane once and a woman was sitting next to me and she was completing her license online but she was on the phone asking her boyfriend for the answers to the questions asked. This is not a trustworthy or reliable way to obtain a license.

    They also have a separate license for contract management, for people who do contract payroll.

    What other advice do I have?

    It's important to know the product, but know the business, it's just as important.

    Most are going with cloud solutions because they don't want the IT departments. When you go with the cloud, you have to accept it, you can't change it. Anytime there is a change you have to pay for customization and that is very expensive.

    People should understand the features and the payroll policies to have it work correctly.

    PeopleSoft had Canadian and US payroll tables in the same table and you have to know or remember to put the correct payroll code.

    I don't believe in obtaining a license, it's about the working experience.

    People are now interested in WorkDay, for mobile computing. 

    WorkDay was initially put in place to replace PeopleSoft from the people who designed PeopleSoft. They aimed to replace PeopleSoft with WorkDay because they were upset that PeopleSoft sold. It was a hostile bid and they didn't want to sell but it got sold.

    Peoplesoft has been in business since 1988, they are very mature.

    Review the implementation of your existing software.

    If you are looking for payroll software, PeopleSoft is a solid system.

    I would rate this solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.