I like the speed of the processing and how easy it is to use.
Managing Partner at Qualsys
Very easy to use, speed of processing is excellent, and stability is not a problem
Pros and Cons
- "I like the speed of the processing and how easy it is to use."
- "I would like to see it become available again in Mexico."
What is most valuable?
What needs improvement?
I would like to see it become available again in Mexico.
For how long have I used the solution?
I have been using PeopleSoft for the past twenty years.
What do I think about the stability of the solution?
PeopleSoft is very stable.
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PeopleSoft
January 2025
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What do I think about the scalability of the solution?
PeopleSoft is scalable and we use it with different sizes of servers. We currently have around one hundred users.
How are customer service and support?
Technical support is not very good and needs improvement in the area of speed in responding to issues.
What's my experience with pricing, setup cost, and licensing?
PeopleSoft has a yearly maintenance fee.
What other advice do I have?
PeopleSoft is a really good product and I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Global Manager Information Security at a manufacturing company with 201-500 employees
Scalable and adaptable for finance, manufacturing, service, and sales requirements
Pros and Cons
- "The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
- "The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP."
What is our primary use case?
For most of PeopleSoft's functionalities, everything is related to finance, to manufacturing, to service, and to sales and sales opportunities. The broad scope for most of the year includes these functionalities.
What is most valuable?
The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit. Then, when we chose Oracle, it was also for the graphical interface, which was already uploaded at that time. These are the two big advantages.
What needs improvement?
The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP.
For how long have I used the solution?
We have been using PeopleSoft for almost 10 year now.
What do I think about the stability of the solution?
Once the setup is done and it's tuned, it is very stable.
What do I think about the scalability of the solution?
It is not that difficult to scale it. If you work in a virtualized environment it is easy to scale. You just have to add a CPU and memory and reboot the thing, and you have the necessary performance. In a RAC environment, you add another member in your cluster, and then you have more performance.
How are customer service and technical support?
Technical support for the database, for the Linux environment, and for the virtualization layer, is great. However, for the functional PeopleSoft support, we were not that happy. The first thing they say is, "you have to upgrade to the next version, and if the problem is still there, please call us again." That was a little bit difficult. We weren't satisfied with the functional support. For the database, for the virtualization platform, and for the Linux, that was very good.
How was the initial setup?
The initial setup is rather complex, depending on what you want. If you want to set up a RAC environment, then it's more complex and you need additional hardware. You need a skilled Oracle DBA. If you keep it to a single INSERT, it's simpler.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise agreement, which is great because you don't have to look to the number of users every year. You have to send the results of the company to Oracle, and depending on the limits that were defined in the contract by module, you see if you exceeded those limits or that you stayed within them. Then you have to buy additional products and support. It is a flexible model, but it only goes up. So if you come during a more difficult period, like last year with Corona, it never goes down.
What other advice do I have?
On a scale of one to ten, I would give PeopleSoft an eight.
To raise that score they would have to improve the upgrade path to the cloud.
The advice I would give to others who are looking into implementing PeopleSoft is to go directly for the cloud product. Don't do it on-prem. Go directly for the cloud product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
PeopleSoft
January 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Jr. Manager-IT Infrastructure Management & IT Procurement at a wholesaler/distributor with 10,001+ employees
Good support, straightforward setup, and integrates with many third-party applications
Pros and Cons
- "The time system is what we get the most benefit from."
- "The API integration could be better."
What is our primary use case?
This is primarily used as a business system.
What is most valuable?
The time system is what we get the most benefit from.
What needs improvement?
We needed to do a lot of integration with third-party applications in order to get the functionality that we needed.
The API integration could be better.
For how long have I used the solution?
I have been working with PeopleSoft for more than ten years.
What do I think about the stability of the solution?
We have experienced a couple of bugs while working with PeopleSoft.
How are customer service and technical support?
We have been in touch with technical support and feel that it was good, keeping in mind the scope. They do not support third-party applications, but for what they are responsible for, it is good.
How was the initial setup?
The initial setup was straightforward and didn't give us any trouble. However, when we had to integrate many other modules, it was an extensive process.
What other advice do I have?
This is a good product and I recommend it, although it depends on the use case for the business. There are advantages and disadvantages and you need to consider the objective. On this basis, every organization measures differently, but I definitely recommend it. That said, there is no perfect product.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Saves time in having easy and fast applicants tracking but visualization is almost nonexistent and can be improved
Pros and Cons
- "The recruiting is most valuable. It saves time in having easy and fast applicants tracking as well as candidates' contact plus pipeline management."
- "Parsing of CVs is productive but accuracy can be improved."
What is our primary use case?
Our primary use case is for HCM. It has very few clicks before getting data. Reporting is easy to retrieve, both ad-hoc and fixed reports. There can be more visualization.
How has it helped my organization?
Productivity has improved. It provides HR Professionals with easy input of data and dashboard reporting. ESS and MSS save time for HR. The pushing of learning materials and performance management helps to increase effectiveness and responsiveness.
What is most valuable?
The recruiting is most valuable. It saves time in having easy and fast applicants tracking as well as candidates' contact plus pipeline management. Parsing of CVs is productive but accuracy can be improved.
What needs improvement?
Reporting is easy to create, even for complex ones. Visualization is almost nonexistent and can be improved. It's good to be able to eport to PDF and excel with fast timing.
For how long have I used the solution?
I have been using PeopleSoft for two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal at a manufacturing company with 51-200 employees
From the time you set up the master data information and set up the contracts, you are able to create transactions.
What is most valuable?
The most valuable feature of PeopleSoft Procurement is the completely end-to-end integration of the procurement process. From the time you set up the master data information and set up the contracts, you are able to create transactions.
How has it helped my organization?
- Visibility on spend. Spend is one of the big factors; it's your bottom line.
- A lot of compliance; all the audit information, like when you do the transactions.
What needs improvement?
There should be more analytics, monitoring analytics, and also machine learning should be incorporated into the core product. Right now, machine learning is outside of the ERP domain; bring machine learning into the domain.
What do I think about the stability of the solution?
It's pretty stable.
What do I think about the scalability of the solution?
Scalability is pretty good.
How is customer service and technical support?
When we get technical support from Oracle, as far as the response is concerned, we are pleased. Based on the SLA, we get a response back. It also depends on the fix. If the fix is available, we get that response back. If it's a bug, it takes longer. We don't know how long it's going to be or how long it's going to take to fix the bug.
Which other solutions did I evaluate?
We looked at Ariba.
We decided to go with PeopleSoft because of the functionality and its ability to integrate not only procurement, but also with the finance and the HRMS.
What other advice do I have?
It's a pretty user-friendly product. It's intuitive. You can figure a lot of things out on your own.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Financial System Analyst at RICHMOND CITY HALL
It features integration with Human Capital Management. Features such as Query, Pivot Grids, and Test Framework need improvement
Pros and Cons
- "The integration between Human Capital Management (HCM) and PeopleSoft is an important feature."
- "Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
What is our primary use case?
We use PeopleSoft as our ERP system. It is used for everything we do except for work order management, property tax revenue, and community service management. We had to use other systems for these applications.
How has it helped my organization?
It provides a very stable platform for us to support key applications. These include Procure to Pay, HR/Payroll, AP/AR, Fixed Asset and Financial Reporting etc. The BI component of PeopleSoft is lacking.
What is most valuable?
The integration between Human Capital Management (HCM) and PeopleSoft is an important feature, especially after seeing so many stand-alone HR/Payroll systems.
What needs improvement?
- Homepage and Dashboard for mobile deployment
- Related Actions
- Hover
- Related Content
- PeopleSoft Query
- Pivot Grids
- PeopleSoft Test Framework
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Test Engineer/Analyst at a recruiting/HR firm with 1,001-5,000 employees
Once you get the feel of it and learn how to use it, the ease of use and performance are the most valuable features.
Valuable Features
Once you get the feel of it and learn how to use it, the ease of use and performance are the most valuable features. It processes everything very quickly.
Improvements to My Organization
Because it's so fast, we're able to work much more efficiently.
Room for Improvement
It needs a better interface on the financial side because there have been more improvements to the RMS interface than the financial one.
Use of Solution
We've been using it at the organization since 1996.
Deployment Issues
We've had no issues with deployment.
Stability Issues
It's been stable. We've had no issues with instability.
Scalability Issues
As far as I know, we haven't had issues with scalability.
Customer Service and Technical Support
I'm a test engineer, so I don't deal with Oracle technical support. If I find anything that's not working, I hand it over to our developers. But I haven't hear any issues they've had with technical support not providing answers.
Initial Setup
It takes some time in order to set it up and to implement, make changes, and deploy it to our users.
Other Advice
How you use it will depend on the size of your organization and the number of transactions you do on your backend. If you have a small shop, there are other more suitable ERP solutions on the market that you can implement quicker.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech company with 1-10 employees
The most valuable feature is IDE.
Pros and Cons
- "The most valuable feature is IDE."
- "I would like to see improvement in the UI."
What is most valuable?
The most valuable feature is IDE.
How has it helped my organization?
It offers faster deployment.
What needs improvement?
I would like to see improvement in the UI.
For how long have I used the solution?
We have been using this for 20 years.
What was my experience with deployment of the solution?
I did not encounter any issues with deployment.
What do I think about the stability of the solution?
There were no issues with stability.
How was the initial setup?
The setup was complex due to different components.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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