We use PeopleSoft for most of the modules. For example, we use it for all our job data for all of our employees, E-recruit, time and labor, and performance.
Human Resources at a university with 201-500 employees
Easy data retrieval, reliable, but not user-friendly
Pros and Cons
- "The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
- "PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."
What is our primary use case?
What is most valuable?
The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed.
What needs improvement?
PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate.
For how long have I used the solution?
I have been using PeopleSoft for approximately three years.
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What do I think about the stability of the solution?
PeopleSoft is a stable solution. We haven't had any glitches or disruptions in utilizing it. They do updates fairly regularly and that usually seems to be beneficial.
What do I think about the scalability of the solution?
The scalability of PeopleSoft is very good.
We have over 10,000 employees and all of the employees utilize the solution in some way.
Which solution did I use previously and why did I switch?
I have previously used Oracle Taleo and it's far superior to the E-recruit feature in PeopleSoft. There's more functionality in Oracle Taleo than there is in E-recruit.
What other advice do I have?
My advice to others is for them to do their research before they choose a solution.
I rate PeopleSoft a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Manager Information Security at a manufacturing company with 201-500 employees
Scalable and adaptable for finance, manufacturing, service, and sales requirements
Pros and Cons
- "The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
- "The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP."
What is our primary use case?
For most of PeopleSoft's functionalities, everything is related to finance, to manufacturing, to service, and to sales and sales opportunities. The broad scope for most of the year includes these functionalities.
What is most valuable?
The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit. Then, when we chose Oracle, it was also for the graphical interface, which was already uploaded at that time. These are the two big advantages.
What needs improvement?
The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP.
For how long have I used the solution?
We have been using PeopleSoft for almost 10 year now.
What do I think about the stability of the solution?
Once the setup is done and it's tuned, it is very stable.
What do I think about the scalability of the solution?
It is not that difficult to scale it. If you work in a virtualized environment it is easy to scale. You just have to add a CPU and memory and reboot the thing, and you have the necessary performance. In a RAC environment, you add another member in your cluster, and then you have more performance.
How are customer service and technical support?
Technical support for the database, for the Linux environment, and for the virtualization layer, is great. However, for the functional PeopleSoft support, we were not that happy. The first thing they say is, "you have to upgrade to the next version, and if the problem is still there, please call us again." That was a little bit difficult. We weren't satisfied with the functional support. For the database, for the virtualization platform, and for the Linux, that was very good.
How was the initial setup?
The initial setup is rather complex, depending on what you want. If you want to set up a RAC environment, then it's more complex and you need additional hardware. You need a skilled Oracle DBA. If you keep it to a single INSERT, it's simpler.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise agreement, which is great because you don't have to look to the number of users every year. You have to send the results of the company to Oracle, and depending on the limits that were defined in the contract by module, you see if you exceeded those limits or that you stayed within them. Then you have to buy additional products and support. It is a flexible model, but it only goes up. So if you come during a more difficult period, like last year with Corona, it never goes down.
What other advice do I have?
On a scale of one to ten, I would give PeopleSoft an eight.
To raise that score they would have to improve the upgrade path to the cloud.
The advice I would give to others who are looking into implementing PeopleSoft is to go directly for the cloud product. Don't do it on-prem. Go directly for the cloud product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeopleSoft
October 2024
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
Associate Vice President at a tech services company with 501-1,000 employees
Very solid and mature; PeopleTools enables customization and flexibility
Pros and Cons
- "A solid and mature product."
- "Tools and UI could be enhanced."
What is our primary use case?
We implement this solution for our clients. Some of our clients use the on-prem version and some on cloud. We either do our own private hosting or use a public platform depending on the client. If public, we generally use AWS or Oracle. I work with clients in higher ed or the public sector and they're generally looking for a more updated solution than they're currently using. We are partners with Oracle.
What is most valuable?
I think PeopleSoft is a solid solution. It has a lot of the basics. If the system is used properly it meets the needs of the customer. I think it's a very strong, solid product, very mature. I haven't heard of any issues from our clients. The solution has PeopleTools as a feature which allows for customization and provides flexibility.
What needs improvement?
I think PeopleSoft should focus on enhancing the tools and the UI, and making it a more updated app as opposed to the old, tiny, older look and feel. That's where they should put their efforts.
For how long have I used the solution?
I've been implementing this solution for over 26 years.
What other advice do I have?
I would rate this solution a 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Saves time in having easy and fast applicants tracking but visualization is almost nonexistent and can be improved
Pros and Cons
- "The recruiting is most valuable. It saves time in having easy and fast applicants tracking as well as candidates' contact plus pipeline management."
- "Parsing of CVs is productive but accuracy can be improved."
What is our primary use case?
Our primary use case is for HCM. It has very few clicks before getting data. Reporting is easy to retrieve, both ad-hoc and fixed reports. There can be more visualization.
How has it helped my organization?
Productivity has improved. It provides HR Professionals with easy input of data and dashboard reporting. ESS and MSS save time for HR. The pushing of learning materials and performance management helps to increase effectiveness and responsiveness.
What is most valuable?
The recruiting is most valuable. It saves time in having easy and fast applicants tracking as well as candidates' contact plus pipeline management. Parsing of CVs is productive but accuracy can be improved.
What needs improvement?
Reporting is easy to create, even for complex ones. Visualization is almost nonexistent and can be improved. It's good to be able to eport to PDF and excel with fast timing.
For how long have I used the solution?
I have been using PeopleSoft for two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Peoplesoft Administrator at a local government with 1,001-5,000 employees
The HR and payroll features are the biggest flagship of this product.
What is most valuable?
The most valuable feature of this product is the HR suite; it is leading vendor for human resources in the market. So for me, the HR and payroll features are the biggest flagship of the PeopleSoft product.
How has it helped my organization?
That's the whole thing as the payroll feature is very robust. They support a wide variety of technology. They are keeping up with these new technologies, so that means scalability is high.
Performance can vary as it is dependent on what we do but performance in general is very good and reliable. So for me, the positive part of this product is that it is being used by global companies.
What needs improvement?
There are many areas in this product that can be improved, especially in regards to the EPM side since they have different products doing that. I would not go on the HR side but they have tools such as the EPM or CRM tools which need to be improved and become a little bit better than the other competitors.
What do I think about the stability of the solution?
Every software has its own challenges and so is the case with the PeopleSoft software as it has its own challenges too. However, one good thing about this product is that it has early adopters and they always innovate.
So, what happens is that we rely on that technology adaptation by the company and Oracle is pushing into the new direction too. We're happy about that, but we have challenges in our scalability and are looking at different measures as to how this needs to be dealt with; there is probably not just one way of doing it and involves a combination of it. That's what we are working with Oracle in order to find out the solution.
How are customer service and technical support?
The technical support is always a little bit in the grey area. We are not totally disappointed but it has it's own challenges. Definitely, there is scope of improvement. We definitely want a little bit better than that, i.e., from whatever level we are getting now.
Which solution did I use previously and why did I switch?
We definitely looked at other products but with the kind of complexity we have and the business we do, we found that PeopleSoft is the best tool so far which can give us our desirable results.
Since I just joined my current company a few months ago, I am not sure. I think Oracle has it's own HR product and also a cloud-based company such as Salesforce and VMware. We have not reached up to that level and our challenge is to go with them. Definitely, we have looked into those products too and we found out that PeopleSoft is best for us with their current business model.
What other advice do I have?
This would depend on the type of business again. PeopleSoft is a market leader for a reason, but if you look from the economic side, there are other solutions out there too which are much cheaper. They can select the product based on the size of their company; it doesn't have to be PeopleSoft and could be something else too like Salesforce, etc. But again, this depends on the nature of the business; for example, if you talk about the Big Five and the other big giants, like the US Army. For that kind of complexity, PeopleSoft would be the best solution available so far.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Partner at Qualsys
Very easy to use, speed of processing is excellent, and stability is not a problem
Pros and Cons
- "I like the speed of the processing and how easy it is to use."
- "I would like to see it become available again in Mexico."
What is most valuable?
I like the speed of the processing and how easy it is to use.
What needs improvement?
I would like to see it become available again in Mexico.
For how long have I used the solution?
I have been using PeopleSoft for the past twenty years.
What do I think about the stability of the solution?
PeopleSoft is very stable.
What do I think about the scalability of the solution?
PeopleSoft is scalable and we use it with different sizes of servers. We currently have around one hundred users.
How are customer service and support?
Technical support is not very good and needs improvement in the area of speed in responding to issues.
What's my experience with pricing, setup cost, and licensing?
PeopleSoft has a yearly maintenance fee.
What other advice do I have?
PeopleSoft is a really good product and I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Jr. Manager-IT Infrastructure Management & IT Procurement at a wholesaler/distributor with 10,001+ employees
Good support, straightforward setup, and integrates with many third-party applications
Pros and Cons
- "The time system is what we get the most benefit from."
- "The API integration could be better."
What is our primary use case?
This is primarily used as a business system.
What is most valuable?
The time system is what we get the most benefit from.
What needs improvement?
We needed to do a lot of integration with third-party applications in order to get the functionality that we needed.
The API integration could be better.
For how long have I used the solution?
I have been working with PeopleSoft for more than ten years.
What do I think about the stability of the solution?
We have experienced a couple of bugs while working with PeopleSoft.
How are customer service and technical support?
We have been in touch with technical support and feel that it was good, keeping in mind the scope. They do not support third-party applications, but for what they are responsible for, it is good.
How was the initial setup?
The initial setup was straightforward and didn't give us any trouble. However, when we had to integrate many other modules, it was an extensive process.
What other advice do I have?
This is a good product and I recommend it, although it depends on the use case for the business. There are advantages and disadvantages and you need to consider the objective. On this basis, every organization measures differently, but I definitely recommend it. That said, there is no perfect product.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Financial System Analyst at RICHMOND CITY HALL
It features integration with Human Capital Management. Features such as Query, Pivot Grids, and Test Framework need improvement
Pros and Cons
- "The integration between Human Capital Management (HCM) and PeopleSoft is an important feature."
- "Services that need improvement include PeopleSoft Query, Pivot Grids, and PeopleSoft Test Framework."
What is our primary use case?
We use PeopleSoft as our ERP system. It is used for everything we do except for work order management, property tax revenue, and community service management. We had to use other systems for these applications.
How has it helped my organization?
It provides a very stable platform for us to support key applications. These include Procure to Pay, HR/Payroll, AP/AR, Fixed Asset and Financial Reporting etc. The BI component of PeopleSoft is lacking.
What is most valuable?
The integration between Human Capital Management (HCM) and PeopleSoft is an important feature, especially after seeing so many stand-alone HR/Payroll systems.
What needs improvement?
- Homepage and Dashboard for mobile deployment
- Related Actions
- Hover
- Related Content
- PeopleSoft Query
- Pivot Grids
- PeopleSoft Test Framework
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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