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UshaKatyal - PeerSpot reviewer
Owner at a retailer with 1-10 employees
Real User
Top 10
Oct 28, 2019
A stable system that is good for payroll, HR, and benefits
Pros and Cons
  • "Peoplesoft is the best payroll software in the market."
  • "If there is another release, they should look at going to mobile computing to stay competitive."

What is our primary use case?

The primary use case of this solution is for HR, payroll, benefits, time and labor, e-pay, absence management, and position management.

What is most valuable?

Peoplesoft is the best payroll software in the market.

What needs improvement?

For HCM the editing criteria, especially for the time and labor section, the editing tool needs improvement. The 9.2 Time and Labor came with a lot of features. People didn't use them, instead, they used their own.

The financial interface should be optimized. It's not the best way to do an interface between HCR and financial. It runs like it was a patch job. In the past, the financial was separate and HCR was separate. When they came out with a new interface, people were too lazy to undo their current work.

Commitment accounting also needs improvement. 

If there is another release, they should look at going to mobile computing to stay competitive.

For how long have I used the solution?

I have been using this solution for twenty-two years.
Buyer's Guide
PeopleSoft
December 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable, especially the payroll.

What do I think about the scalability of the solution?

This solution is scalable.

How was the initial setup?

If you know PeopleSoft, then the setup is straightforward.

If you go to the PeopleSoft education sector they make it complicated and people don't understand.

It's important to provide consultants with proper training. Often the implementation is completed incorrectly and they blame the solution. It's not the solution, rather it's the people who implemented it incorrectly. If it's not set up correctly then it will take the software forever.

What's my experience with pricing, setup cost, and licensing?

The licensing depends on the number of people using it. The fees are based on the number of users you have and the number of features or options you require.

They can sell it based on the population. For example, if you have five thousand users they will charge a base amount per user. It's approximately $3,000,000 to $4,000,000 USD per year.

It also depends on the size of your company. If your company is small then you can take a different licensing, such as a constant number. Or, if your company is growing and is dynamic then you would select the license for the number of users and the features you require.

It comes in bundles for HCM, which has HR, benefits, payroll, and time and labor. Whether you use all of these features or not, it's there for you.

To obtain a certified license as a consultant it will cost you a few thousand dollars. I don't believe in the licensing process. I was on a plane once and a woman was sitting next to me and she was completing her license online but she was on the phone asking her boyfriend for the answers to the questions asked. This is not a trustworthy or reliable way to obtain a license.

They also have a separate license for contract management, for people who do contract payroll.

What other advice do I have?

It's important to know the product, but know the business, it's just as important.

Most are going with cloud solutions because they don't want the IT departments. When you go with the cloud, you have to accept it, you can't change it. Anytime there is a change you have to pay for customization and that is very expensive.

People should understand the features and the payroll policies to have it work correctly.

PeopleSoft had Canadian and US payroll tables in the same table and you have to know or remember to put the correct payroll code.

I don't believe in obtaining a license, it's about the working experience.

People are now interested in WorkDay, for mobile computing. 

WorkDay was initially put in place to replace PeopleSoft from the people who designed PeopleSoft. They aimed to replace PeopleSoft with WorkDay because they were upset that PeopleSoft sold. It was a hostile bid and they didn't want to sell but it got sold.

Peoplesoft has been in business since 1988, they are very mature.

Review the implementation of your existing software.

If you are looking for payroll software, PeopleSoft is a solid system.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2382132 - PeerSpot reviewer
Human Resources at a university with 201-500 employees
Real User
Top 20
Mar 22, 2024
Useful for everyday HR functions but needs improvement in intuitiveness
Pros and Cons
  • "I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI."
  • "The product is not intuitive, and finding the right candidate can be arduous."

What is our primary use case?

We use the product in our everyday HR functions. I use it to verify salaries or employment dates, examine transactions submitted by my team, check recruitment postings, and ensure the implementation of performance reviews.

What is most valuable?

I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI. 

What needs improvement?

The product is not intuitive, and finding the right candidate can be arduous. 

For how long have I used the solution?

I have been using the product for four and a half years. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate PeopleSoft's scalability a seven out of ten. My institution has several thousand users here. I don't have the exact number of those with the same access as me, but in our unit alone, there are probably around 20 people connected to HR with similar access. University-wide, though, we're looking at several thousand users utilizing the software.

How are customer service and support?

We have our technical team to resolve the issues. 

Which solution did I use previously and why did I switch?

The major difference I've noticed between PeopleSoft and other systems I've used lies in its intuitiveness and user-friendliness. Over my four and a half years of using PeopleSoft, I've become more accustomed to navigating it, but for new users, it can still pose a challenge compared to other systems.

What other advice do I have?

I rate the overall product a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
PeopleSoft
December 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Sathyanarayann Tiruchi Gurunathan - PeerSpot reviewer
Director HR Services at a tech vendor with 11-50 employees
Real User
Oct 12, 2023
It is the best solution to maintain employee information, but it is expensive, and the technical support must be improved
Pros and Cons
  • "Job data is a valuable feature."
  • "The Time and Labor module is not that flexible."

What is our primary use case?

I have used the product for maintaining employee information for a bank. It is the best HR solution to maintain employee information.

What is most valuable?

Job data is a valuable feature. The business unit concept is also important.

What needs improvement?

The Time and Labor module is not that flexible. It's very cumbersome to create the rules.

For how long have I used the solution?

I have been using the solution since 1999.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

We had 160 members using the tool in our team. The solution is scalable if we do not complicate it with integrations.

How are customer service and support?

The response time must be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the ease of setup a seven or eight out of ten. It takes us weeks to get the proper structure implemented.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive. There are much cheaper products available in the market.

What other advice do I have?

If someone has a license to the tool, I recommend utilizing it completely and reap its benefits. There are so many solutions available in the market on the cloud. Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1954608 - PeerSpot reviewer
Human Resources at a university with 201-500 employees
Real User
Oct 21, 2022
Easy data retrieval, reliable, but not user-friendly
Pros and Cons
  • "The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
  • "PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."

What is our primary use case?

We use PeopleSoft for most of the modules. For example, we use it for all our job data for all of our employees, E-recruit, time and labor, and performance.

What is most valuable?

The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed.

What needs improvement?

PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate.

For how long have I used the solution?

I have been using PeopleSoft for approximately three years.

What do I think about the stability of the solution?

PeopleSoft is a stable solution. We haven't had any glitches or disruptions in utilizing it. They do updates fairly regularly and that usually seems to be beneficial.

What do I think about the scalability of the solution?

The scalability of PeopleSoft is very good.

We have over 10,000 employees and all of the employees utilize the solution in some way.

Which solution did I use previously and why did I switch?

I have previously used Oracle Taleo and it's far superior to the E-recruit feature in PeopleSoft. There's more functionality in Oracle Taleo than there is in E-recruit.

What other advice do I have?

My advice to others is for them to do their research before they choose a solution.

I rate PeopleSoft a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oscar Juarez - PeerSpot reviewer
Managing Partner at a tech consulting company with 51-200 employees
Real User
Sep 15, 2022
Very easy to use, speed of processing is excellent, and stability is not a problem
Pros and Cons
  • "I like the speed of the processing and how easy it is to use."
  • "I would like to see it become available again in Mexico."

What is most valuable?

I like the speed of the processing and how easy it is to use.

What needs improvement?

I would like to see it become available again in Mexico. 

For how long have I used the solution?

I have been using PeopleSoft for the past twenty years.

What do I think about the stability of the solution?

PeopleSoft is very stable.

What do I think about the scalability of the solution?

PeopleSoft is scalable and we use it with different sizes of servers.  We currently have around one hundred users.

How are customer service and support?

Technical support is not very good and needs improvement in the area of speed in responding to issues.

What's my experience with pricing, setup cost, and licensing?

PeopleSoft has a yearly maintenance fee.

What other advice do I have?

PeopleSoft is a really good product and I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1009536 - PeerSpot reviewer
Senior Developer at a computer software company with 10,001+ employees
Real User
Jan 18, 2022
Easy to use
Pros and Cons
  • "The most valuable feature is that it's easy to use."
  • "An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice."

What is our primary use case?

My primary use is to keep track of clients.

What is most valuable?

The most valuable feature is that it's easy to use.

What needs improvement?

An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice.

For how long have I used the solution?

I've been using this solution for a few months.

What other advice do I have?

I'd rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1599582 - PeerSpot reviewer
Global Manager Information Security at a manufacturing company with 201-500 employees
Real User
Jun 29, 2021
Scalable and adaptable for finance, manufacturing, service, and sales requirements
Pros and Cons
  • "The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
  • "The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP."

What is our primary use case?

For most of PeopleSoft's functionalities, everything is related to finance, to manufacturing, to service, and to sales and sales opportunities. The broad scope for most of the year includes these functionalities.

What is most valuable?

The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit. Then, when we chose Oracle, it was also for the graphical interface, which was already uploaded at that time. These are the two big advantages.

What needs improvement?

The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP.

For how long have I used the solution?

We have been using PeopleSoft for almost 10 year now.

What do I think about the stability of the solution?

Once the setup is done and it's tuned, it is very stable.

What do I think about the scalability of the solution?

It is not that difficult to scale it. If you work in a virtualized environment it is easy to scale. You just have to add a CPU and memory and reboot the thing, and you have the necessary performance. In a RAC environment, you add another member in your cluster, and then you have more performance.

How are customer service and technical support?

Technical support for the database, for the Linux environment, and for the virtualization layer, is great. However, for the functional PeopleSoft support, we were not that happy. The first thing they say is, "you have to upgrade to the next version, and if the problem is still there, please call us again." That was a little bit difficult. We weren't satisfied with the functional support. For the database, for the virtualization platform, and for the Linux, that was very good.

How was the initial setup?

The initial setup is rather complex, depending on what you want. If you want to set up a RAC environment, then it's more complex and you need additional hardware. You need a skilled Oracle DBA. If you keep it to a single INSERT, it's simpler.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise agreement, which is great because you don't have to look to the number of users every year. You have to send the results of the company to Oracle, and depending on the limits that were defined in the contract by module, you see if you exceeded those limits or that you stayed within them. Then you have to buy additional products and support. It is a flexible model, but it only goes up. So if you come during a more difficult period, like last year with Corona, it never goes down.

What other advice do I have?

On a scale of one to ten, I would give PeopleSoft an eight.

To raise that score they would have to improve the upgrade path to the cloud.

The advice I would give to others who are looking into implementing PeopleSoft is to go directly for the cloud product. Don't do it on-prem. Go directly for the cloud product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1484043 - PeerSpot reviewer
Associate Vice President at a tech services company with 501-1,000 employees
Real User
Feb 7, 2021
Very solid and mature; PeopleTools enables customization and flexibility
Pros and Cons
  • "A solid and mature product."
  • "Tools and UI could be enhanced."

What is our primary use case?

We implement this solution for our clients. Some of our clients use the on-prem version and some on cloud. We either do our own private hosting or use a public platform depending on the client. If public, we generally use AWS or Oracle. I work with clients in higher ed or the public sector and they're generally looking for a more updated solution than they're currently using. We are partners with Oracle. 

What is most valuable?

I think PeopleSoft is a solid solution. It has a lot of the basics. If the system is used properly it meets the needs of the customer. I think it's a very strong, solid product, very mature. I haven't heard of any issues from our clients. The solution has PeopleTools as a feature which allows for customization and provides flexibility.

What needs improvement?

I think PeopleSoft should focus on enhancing the tools and the UI, and making it a more updated app as opposed to the old, tiny, older look and feel. That's where they should put their efforts.

For how long have I used the solution?

I've been implementing this solution for over 26 years. 

What other advice do I have?

I would rate this solution a 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.