We use the product in our everyday HR functions. I use it to verify salaries or employment dates, examine transactions submitted by my team, check recruitment postings, and ensure the implementation of performance reviews.
Human Resources at a university with 201-500 employees
Useful for everyday HR functions but needs improvement in intuitiveness
Pros and Cons
- "I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI."
- "The product is not intuitive, and finding the right candidate can be arduous."
What is our primary use case?
What is most valuable?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What needs improvement?
The product is not intuitive, and finding the right candidate can be arduous.
For how long have I used the solution?
I have been using the product for four and a half years.
Buyer's Guide
PeopleSoft
December 2025
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What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate PeopleSoft's scalability a seven out of ten. My institution has several thousand users here. I don't have the exact number of those with the same access as me, but in our unit alone, there are probably around 20 people connected to HR with similar access. University-wide, though, we're looking at several thousand users utilizing the software.
How are customer service and support?
We have our technical team to resolve the issues.
Which solution did I use previously and why did I switch?
The major difference I've noticed between PeopleSoft and other systems I've used lies in its intuitiveness and user-friendliness. Over my four and a half years of using PeopleSoft, I've become more accustomed to navigating it, but for new users, it can still pose a challenge compared to other systems.
What other advice do I have?
I rate the overall product a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director HR Services at a tech vendor with 11-50 employees
It is the best solution to maintain employee information, but it is expensive, and the technical support must be improved
Pros and Cons
- "Job data is a valuable feature."
- "The Time and Labor module is not that flexible."
What is our primary use case?
I have used the product for maintaining employee information for a bank. It is the best HR solution to maintain employee information.
What is most valuable?
Job data is a valuable feature. The business unit concept is also important.
What needs improvement?
The Time and Labor module is not that flexible. It's very cumbersome to create the rules.
For how long have I used the solution?
I have been using the solution since 1999.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
We had 160 members using the tool in our team. The solution is scalable if we do not complicate it with integrations.
How are customer service and support?
The response time must be improved.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of setup a seven or eight out of ten. It takes us weeks to get the proper structure implemented.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive. There are much cheaper products available in the market.
What other advice do I have?
If someone has a license to the tool, I recommend utilizing it completely and reap its benefits. There are so many solutions available in the market on the cloud. Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
PeopleSoft
December 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,927 professionals have used our research since 2012.
Human Resources at a university with 201-500 employees
Easy data retrieval, reliable, but not user-friendly
Pros and Cons
- "The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
- "PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."
What is our primary use case?
We use PeopleSoft for most of the modules. For example, we use it for all our job data for all of our employees, E-recruit, time and labor, and performance.
What is most valuable?
The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed.
What needs improvement?
PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate.
For how long have I used the solution?
I have been using PeopleSoft for approximately three years.
What do I think about the stability of the solution?
PeopleSoft is a stable solution. We haven't had any glitches or disruptions in utilizing it. They do updates fairly regularly and that usually seems to be beneficial.
What do I think about the scalability of the solution?
The scalability of PeopleSoft is very good.
We have over 10,000 employees and all of the employees utilize the solution in some way.
Which solution did I use previously and why did I switch?
I have previously used Oracle Taleo and it's far superior to the E-recruit feature in PeopleSoft. There's more functionality in Oracle Taleo than there is in E-recruit.
What other advice do I have?
My advice to others is for them to do their research before they choose a solution.
I rate PeopleSoft a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Partner at a tech consulting company with 51-200 employees
Very easy to use, speed of processing is excellent, and stability is not a problem
Pros and Cons
- "I like the speed of the processing and how easy it is to use."
- "I would like to see it become available again in Mexico."
What is most valuable?
I like the speed of the processing and how easy it is to use.
What needs improvement?
I would like to see it become available again in Mexico.
For how long have I used the solution?
I have been using PeopleSoft for the past twenty years.
What do I think about the stability of the solution?
PeopleSoft is very stable.
What do I think about the scalability of the solution?
PeopleSoft is scalable and we use it with different sizes of servers. We currently have around one hundred users.
How are customer service and support?
Technical support is not very good and needs improvement in the area of speed in responding to issues.
What's my experience with pricing, setup cost, and licensing?
PeopleSoft has a yearly maintenance fee.
What other advice do I have?
PeopleSoft is a really good product and I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Developer at a computer software company with 10,001+ employees
Easy to use
Pros and Cons
- "The most valuable feature is that it's easy to use."
- "An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice."
What is our primary use case?
My primary use is to keep track of clients.
What is most valuable?
The most valuable feature is that it's easy to use.
What needs improvement?
An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice.
For how long have I used the solution?
I've been using this solution for a few months.
What other advice do I have?
I'd rate this solution as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Business/Systems Analyst at a manufacturing company with 201-500 employees
Cheap, well-integrated, and stable
Pros and Cons
- "Scales up very well."
- "Global payroll could be easier to use."
What is our primary use case?
My primary use case is for global HR and payroll.
How has it helped my organization?
PeopleSoft is well integrated and has excellent tools to enhance or amend according to business practices. You are also provided with professional help, which means everything can be done without too much consulting. The product includes effective dating, numerous data analysis tools, even for big data, and self-service to handle pages, screens, development, and so on.
What is most valuable?
The most valuable features are the functionality to take care of HR and payroll needs, SQR and SQL tools, and good security.
What needs improvement?
An area for improvement would be PeopleSoft's global payroll capabilities, which could be easier to use. In the next release, I'd like to see multifactor authentication for self-service be added as an inbuilt feature.
For how long have I used the solution?
I've worked with PeopleSoft for twenty years.
What do I think about the stability of the solution?
PeopleSoft is a solid product - no other HR package gives the same flexibility.
What do I think about the scalability of the solution?
PeopleSoft scales up very well.
How was the initial setup?
The initial setup is straightforward and can be completed quickly, though a totally new implementation may take a little longer.
What's my experience with pricing, setup cost, and licensing?
This is one of the cheapest solutions available, and it's also one of the best.
What other advice do I have?
PeopleSoft is easy to develop and maintain. I would rate this solution as nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global Manager Information Security at a manufacturing company with 201-500 employees
Scalable and adaptable for finance, manufacturing, service, and sales requirements
Pros and Cons
- "The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
- "The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP."
What is our primary use case?
For most of PeopleSoft's functionalities, everything is related to finance, to manufacturing, to service, and to sales and sales opportunities. The broad scope for most of the year includes these functionalities.
What is most valuable?
The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit. Then, when we chose Oracle, it was also for the graphical interface, which was already uploaded at that time. These are the two big advantages.
What needs improvement?
The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP.
For how long have I used the solution?
We have been using PeopleSoft for almost 10 year now.
What do I think about the stability of the solution?
Once the setup is done and it's tuned, it is very stable.
What do I think about the scalability of the solution?
It is not that difficult to scale it. If you work in a virtualized environment it is easy to scale. You just have to add a CPU and memory and reboot the thing, and you have the necessary performance. In a RAC environment, you add another member in your cluster, and then you have more performance.
How are customer service and technical support?
Technical support for the database, for the Linux environment, and for the virtualization layer, is great. However, for the functional PeopleSoft support, we were not that happy. The first thing they say is, "you have to upgrade to the next version, and if the problem is still there, please call us again." That was a little bit difficult. We weren't satisfied with the functional support. For the database, for the virtualization platform, and for the Linux, that was very good.
How was the initial setup?
The initial setup is rather complex, depending on what you want. If you want to set up a RAC environment, then it's more complex and you need additional hardware. You need a skilled Oracle DBA. If you keep it to a single INSERT, it's simpler.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise agreement, which is great because you don't have to look to the number of users every year. You have to send the results of the company to Oracle, and depending on the limits that were defined in the contract by module, you see if you exceeded those limits or that you stayed within them. Then you have to buy additional products and support. It is a flexible model, but it only goes up. So if you come during a more difficult period, like last year with Corona, it never goes down.
What other advice do I have?
On a scale of one to ten, I would give PeopleSoft an eight.
To raise that score they would have to improve the upgrade path to the cloud.
The advice I would give to others who are looking into implementing PeopleSoft is to go directly for the cloud product. Don't do it on-prem. Go directly for the cloud product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Vice President at a tech services company with 501-1,000 employees
Very solid and mature; PeopleTools enables customization and flexibility
Pros and Cons
- "A solid and mature product."
- "Tools and UI could be enhanced."
What is our primary use case?
We implement this solution for our clients. Some of our clients use the on-prem version and some on cloud. We either do our own private hosting or use a public platform depending on the client. If public, we generally use AWS or Oracle. I work with clients in higher ed or the public sector and they're generally looking for a more updated solution than they're currently using. We are partners with Oracle.
What is most valuable?
I think PeopleSoft is a solid solution. It has a lot of the basics. If the system is used properly it meets the needs of the customer. I think it's a very strong, solid product, very mature. I haven't heard of any issues from our clients. The solution has PeopleTools as a feature which allows for customization and provides flexibility.
What needs improvement?
I think PeopleSoft should focus on enhancing the tools and the UI, and making it a more updated app as opposed to the old, tiny, older look and feel. That's where they should put their efforts.
For how long have I used the solution?
I've been implementing this solution for over 26 years.
What other advice do I have?
I would rate this solution a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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