I focus on financial supply chains and treasury modules in PeopleSoft. They're used by every one of my clients. Additionally, I have clients that use campus solutions and use payroll. The footprint is much larger than what I service.
CEO at a consultancy with 1-10 employees
Overall useful features and beneficial navigation customization
Pros and Cons
- "All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
- "The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients."
What is our primary use case?
How has it helped my organization?
PeopleSoft plays a crucial role in executing daily operations, generating reports, and managing procurement processes.
What is most valuable?
All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial.
What needs improvement?
The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients.
The needs and preferences vary for each industry and client, but a recurring request has been for improved data analytics capabilities. The work centers have provided a useful tool for customizing the navigation, however, I believe the code needs to be optimized to increase efficiency. Clients often have demanding workloads, and when they all have customized work centers, it puts a strain on the system.
Buyer's Guide
PeopleSoft
March 2025

Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
For how long have I used the solution?
I have used PeopleSoft for approximately 22 years.
What other advice do I have?
I rate PeopleSoft a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior Software and Cloud Engineer at Velocis Technologies LLC
Business enablement tool that offers easy scalability and good technical support
Pros and Cons
- "It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features."
- "This solution could be improved by lowering the cost of support."
What is our primary use case?
PeopleSoft is an ERP and provides the software that gives a whole view of a company. From the delivery of raw materials and output from manufacturing plants to distribution, sales and accounting. It provides a unified view and a single source of truth for enterprises. We have 10 clients and those 10 clients have many users who use this solution.
What is most valuable?
It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features. For example, we are doing load balancing and it does this perfectly. When more people need to use the system, Oracle Cloud infrastructure automatically scales up the ERP deployment so that it can handle millions of people using it.
What needs improvement?
This solution could be improved by lowering the cost of support.
For how long have I used the solution?
We have been using this solution for four years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scaleable solution due to the fact that it is cloud based. If the demand increases, the backend servers are able to detect that and scale automatically.
How are customer service and support?
The technical support for this solution is good but it is expensive. You have to subscribe to tech support. If you don't subscribe and pay, you don't get support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is quite complicated. It requires knowledgeable and experienced people to set it up. It took a whole day to set up and two or three days for training of end users.
What's my experience with pricing, setup cost, and licensing?
This solution offers annual licensing. We pay per user.
What other advice do I have?
I would recommend this solution to other users. That being said, I would rate Microsoft Dynamics ERP higher than this solution. Microsoft products are better suited for small-scale businesses.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
PeopleSoft
March 2025

Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Technical Architect at Alten
Simple setup, excelland support, but more connected needed
Pros and Cons
- "PeopleSoft is scalable."
- "PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
What is our primary use case?
Our company is using the PeopleSoft CRM for receiving data from different sources. For example, our employee management system database data.
Workday information will be stored in the PeopleSoft system. We will create some APAs, through those APA it's a third-party call to connect to the PeopleSoft systems.
What needs improvement?
PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems.
In the next release of PeopleSoft, they should provide multiple connectors to support the latest systems, such as connecting with the Mule and Kafka. Additionally, they should be more reliable.
For how long have I used the solution?
I have been using PeopleSoft for approximately three years.
What do I think about the stability of the solution?
The stability of PeopleSoft is good.
What do I think about the scalability of the solution?
PeopleSoft is scalable.
How are customer service and support?
The support I have received from PeopleSoft has been excellent.
How was the initial setup?
The initial setup of PeopleSoft is easy.
I rate PeopleSoft a four out of five.
What about the implementation team?
PeopleSoft needs an implementor to properly implement the solution. However, once implemented then it is easy to use.
What other advice do I have?
I rate PeopleSoft a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Delivery Project Manager at HCL Technologies
HRMS that is scalable and stable but is complex to setup and implement
Pros and Cons
- "PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module."
- "The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."
What is our primary use case?
PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module.
What needs improvement?
As a future improvement, this solution could be configuration-based for an easier setup. To fully customize this solution to implement core HR functionality would take eight to nine months.
What do I think about the stability of the solution?
This is a stable solution that has been on the market for many years. it was acquired by Oracle.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday.
What's my experience with pricing, setup cost, and licensing?
Annual subscriptions are offered from a pricing perspective.
What other advice do I have?
I would not recommend PeopleSoft over other solutions in the market that are easier to implement.
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Tech Lead Application Development at a individual & family service with 10,001+ employees
Provides fluid interfaces.
Pros and Cons
- "A valuable feature is FSCM."
- "I would like to see better support, bug fixing, and documentation."
What is most valuable?
A valuable feature is FSCM.
How has it helped my organization?
Provides fluid interfaces.
What needs improvement?
I would like to see better support, bug fixing, and documentation.
For how long have I used the solution?
We have been using this solution for 15 years.
What was my experience with deployment of the solution?
There were issues with deployment.
What do I think about the stability of the solution?
There were issues with stability.
What do I think about the scalability of the solution?
There were issues with scalability.
How is customer service and technical support?
Customer Service:
I would give customer service a rating of 5/10.
I would give technical support a rating of 5/10.
What about the implementation team?
The implementation was done in-house.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager - Retail Sales at a computer software company with 10,001+ employees
Integrates well with other products
Pros and Cons
- "This solution integrates very well with other products which is helpful."
- "I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner."
What is our primary use case?
We use this for HR management.
What is most valuable?
This solution integrates very well with other products which is helpful.
What needs improvement?
I would like for the initial rollout process to be completed faster so that it can be implemented in a more efficient manner.
For how long have I used the solution?
I have been using PeopleSoft for two years.
What do I think about the stability of the solution?
It is a stable product. Even though it is a cloud-based product, it still has good availability and we do not face any downtime.
What do I think about the scalability of the solution?
This solution is scalable.
How was the initial setup?
The initial setup takes a long time, as does any cloud-based solution.
What's my experience with pricing, setup cost, and licensing?
I would consider this to be an expensive product, but the quality justifies it.
What other advice do I have?
I would recommend this product to many potential customers; however, I do not believe that the price is justifiable for smaller companies.
I would rate this an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Manager - Enterprise Business Systems at a healthcare company with 1,001-5,000 employees
Flexible, highly customizable, and reliable
Pros and Cons
- "PeopleSoft is resilient and has the flexibility for us to customize it."
- "One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."
What is our primary use case?
PeopleSoft is an HR management system.
How has it helped my organization?
The solution has benefited our organization, it has allowed us to be able to manage employees' information in the system.
What is most valuable?
PeopleSoft is resilient and has the flexibility for us to customize it.
What needs improvement?
One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether.
The solution is not that effective for mobile devices.
For how long have I used the solution?
I have been using PeopleSoft for approximately 10 years.
What do I think about the stability of the solution?
PeopleSoft is stable and reliable.
What do I think about the scalability of the solution?
The scalability is good for PeopleSoft.
We have approximately 6,000 people using this solution.
This solution is being extensively being used in my organization and we will increase usage as needed.
How are customer service and support?
The technical support is average.
I would rate the technical support of PeopleSoft a three out of five.
How was the initial setup?
The implementation is not difficult. The full deployment takes approximately one year.
What about the implementation team?
We used consultants for the implementation of the solution. The solution requires a fair bit of maintenance and we have a five to ten-person team that looks after it.
What other advice do I have?
My advice to those thinking about implementing this solution is it is a dying technology. If anybody wants to implement something similar they should be looking for new systems.
Oracle is not investing much into PeopleSoft. They are not enhancing it. However, they are doing some kind of change but it's not significantly enough, which could significantly help their business users.
I rate PeopleSoft a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT Applications at a construction company with 10,001+ employees
It improved payroll calculations and control, and employee visibility.
What is most valuable?
- Search engine (like Google)
- Mobile app
- Self service
- Performance
- Others
For example, any time you need to search information for any employee, you do not need to navigate through different screens and menus. You just type any information about the person and you can start to navigate. It's very practical and saves a lots of time. Its also easier for employees that only access the application one or two times per month.
How has it helped my organization?
It improved payroll calculations and control, employee visibility, self service, and other areas.
What needs improvement?
Reports can definitely be improved. There are very few core reports. Every time you have a request for information, you need to customize a report. It would be great to have a report generator that could bring more flexibility and speed to delivering information to end users.
For how long have I used the solution?
I have used it for more than five years.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues. (We use it for almost 100K employees.)
How are customer service and technical support?
I rate technical support 5/10.
Which solution did I use previously and why did I switch?
We previously used a different solution and we switched due to internal developments.
How was the initial setup?
Initial setup was complex.
Which other solutions did I evaluate?
I was not at the company at the time, but I know they evaluated other local solutions before choosing this product.
What other advice do I have?
Be careful with consulting. We have had a difficult time identifying consultants in Latin America (mostly in Brazil).
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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