PeopleSoft Reviews

Our end process is going through multiple procure-to-pay systems. So the most valuable feature of PeopleSoft is the collaboration that it provides between our procurement/purchasing and accounts payable.

Because it links our procurement/purchasing and accounts payable, we have a single way to track transactions.

PCM, the procurement side, is weak and is far from the strongest product. It leaves a lot to be desired with the integration of the contract management module along with the purchasing. There isn't really a strong way to allow folks within the organization view access to contracts without bringing that down to low-level security. It's just not flexible.

I've been with my current company for five years, and we implemented v9.2 in January 2014. Personally, I've used it for a number of years.

We've haven't had issues deploying it.

With our current implementation, we have some instability. But, I believe that that's something we'll overcome over time. Otherwise, it a mostly stable product, though there is still room for improvement in many areas.

As we've acquired companies, it's certainly been scalable for what we do with it. We've been able to integrate all of the pieces of the implementations back to new parts of our organization.

7/10 - Response time sometimes on what we consider critical issues to us isn't as fast as we'd like, especially with v9.2. We went in flat with 9.2.0, so there were a lot of bugs and things that we didn't realize were bugs until we called Oracle. Sometimes it was days waiting to find out if the issues we had had something to do to our system or whether it was with the product.

It’s more configurable than it used to be. This makes it easier. You have opportunities where coding is not required and I think that’s the direction they are heading in, but if you have complex needs this does create an issue.

It has definitely evolved over time. I like the direction they are going in. It’s more robust now than it used to be, although sometimes that’s a good thing and sometimes a bad thing!

It requires more technical expertise to weed through code and see what’s happening behind the scenes to actually deliver a solution that the end user is happy with. They are trying to make it more flexible. It certainly requires more technical savvy expertise than in the past.

I have been working with PeopleSoft for around 15 years.

First deployment always takes a little work, and we came from the legacy system to the PeopleSoft world. Within the legacy world, we had three systems that didn’t really communicate with one another. I can’t say that it’s become easier over time, from our first implementation to what I deal with now. It’s a complex process, as it just depends on how many systems you are working with and maintaining. I think the first one was certainly easier than the upgrades that we have to deal with since.

We used legacy systems previously.

I would definitely recommend for people to look around at other vendor software. It of course depends on the needs of that business. I think it’s a good product it has its problems because the software is made to fit across many organizations as Oracle tries to make it fit across many industries. However, I definitely enjoy working with the software as I have been working with them for so long.

PeopleSoft is an ERP and provides the software that gives a whole view of a company. From the delivery of raw materials and output from manufacturing plants to distribution, sales and accounting. It provides a unified view and a single source of truth for enterprises. We have 10 clients and those 10 clients have many users who use this solution.

It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features. For example, we are doing load balancing and it does this perfectly. When more people need to use the system, Oracle Cloud infrastructure automatically scales up the ERP deployment so that it can handle millions of people using it.

This solution could be improved by lowering the cost of support.

We have been using this solution for four years. 

This is a stable solution. 

This is a scaleable solution due to the fact that it is cloud based. If the demand increases, the backend servers are able to detect that and scale automatically.

The technical support for this solution is good but it is expensive. You have to subscribe to tech support. If you don't subscribe and pay, you don't get support. 

Positive

The initial setup is quite complicated. It requires knowledgeable and experienced people to set it up. It took a whole day to set up and two or three days for training of end users. 

This solution offers annual licensing. We pay per user. 

I would recommend this solution to other users. That being said, I would rate Microsoft Dynamics ERP higher than this solution. Microsoft products are better suited for small-scale businesses. 

I would rate this solution a seven out of ten. 

Our company is using the PeopleSoft CRM for receiving data from different sources. For example, our employee management system database data.

Workday information will be stored in the PeopleSoft system. We will create some APAs, through those APA it's a third-party call to connect to the PeopleSoft systems.

PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems.

In the next release of PeopleSoft, they should provide multiple connectors to support the latest systems, such as connecting with the Mule and Kafka. Additionally, they should be more reliable.

I have been using PeopleSoft for approximately three years.

The stability of PeopleSoft is good.

PeopleSoft is scalable.

The support I have received from PeopleSoft has been excellent.

The initial setup of PeopleSoft is easy.

I rate PeopleSoft a four out of five.

PeopleSoft needs an implementor to properly implement the solution. However, once implemented then it is easy to use.

I rate PeopleSoft a seven out of ten.

PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module.

As a future improvement, this solution could be configuration-based for an easier setup. To fully customize this solution to implement core HR functionality would take eight to nine months.

This is a stable solution that has been on the market for many years. it was acquired by Oracle. 

This is a scalable solution. 

The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday.

Annual subscriptions are offered from a pricing perspective. 

I would not recommend PeopleSoft over other solutions in the market that are easier to implement. 

I would rate this solution a seven out of ten. 

A valuable feature is FSCM.

Provides fluid interfaces.

I would like to see better support, bug fixing, and documentation.

We have been using this solution for 15 years.

There were issues with deployment.

There were issues with stability.

There were issues with scalability.

I would give customer service a rating of 5/10.

I would give technical support a rating of 5/10.

The implementation was done in-house.

PeopleSoft is an HR management system.

The solution has benefited our organization, it has allowed us to be able to manage employees' information in the system.

PeopleSoft is resilient and has the flexibility for us to customize it.

One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether.

The solution is not that effective for mobile devices.

I have been using PeopleSoft for approximately 10 years.

PeopleSoft is stable and reliable.

The scalability is good for PeopleSoft.

We have approximately 6,000 people using this solution.

This solution is being extensively being used in my organization and we will increase usage as needed.

The technical support is average.

I would rate the technical support of PeopleSoft a three out of five.

The implementation is not difficult. The full deployment takes approximately one year.

We used consultants for the implementation of the solution. The solution requires a fair bit of maintenance and we have a five to ten-person team that looks after it.

My advice to those thinking about implementing this solution is it is a dying technology. If anybody wants to implement something similar they should be looking for new systems.

Oracle is not investing much into PeopleSoft. They are not enhancing it. However, they are doing some kind of change but it's not significantly enough, which could significantly help their business users.

I rate PeopleSoft a seven out of ten.

• Search engine (like Google)
• Mobile app
• Self service
• Performance
• Others

For example, any time you need to search information for any employee, you do not need to navigate through different screens and menus. You just type any information about the person and you can start to navigate. It's very practical and saves a lots of time. Its also easier for employees that only access the application one or two times per month.

It improved payroll calculations and control, employee visibility, self service, and other areas.

Reports can definitely be improved. There are very few core reports. Every time you have a request for information, you need to customize a report. It would be great to have a report generator that could bring more flexibility and speed to delivering information to end users.

I have used it for more than five years.

I have not encountered any stability issues.

I have not encountered any scalability issues. (We use it for almost 100K employees.)

I rate technical support 5/10.

We previously used a different solution and we switched due to internal developments.

Initial setup was complex.

I was not at the company at the time, but I know they evaluated other local solutions before choosing this product.

Be careful with consulting. We have had a difficult time identifying consultants in Latin America (mostly in Brazil).