SailPoint Identity Security Cloud Reviews

We primarily use this solution for simplifying the IAM lifecycle, naming conventions, and application onboarding.

This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance.

I have found all of the features valuable and easy to use.

I think that the onboarding framework could be improved.

SailPoint IIQ Features:

• Compliance controls
• Access request and automated provisioning
• Password management
• Data access governance
• Role lifecycle management

Great product to manage the access control of users.

• Provides good authorization and authentication system functionality.
• Keeps data safe.

• Report generation
• Compliance manager dashboard reporting
• Policy violation
• Access certification, etc.

Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval.

Not applicable.

Building/expanding a directory tree for my customers was the most valuable tool. Another was the ability to remove someone from the network with just a few clicks.  It was fairly easy to learn and the layout of the controls had an intuitive feel.

The organization is moving to replace several tools with this one tool.

Broke down several times during my 4 months but overall the delays were mostly minor.

I used it for four months.

I was an Identity Access Management operator for a company contracted as an outsource for a major global company. My involvement was brief. I was part time help while looking for full time employment in an unrelated field.

User provisioning and the role management features are good.

The advanced provisioning features require more improvement.

I have used this solution for seven years.

I would rate the technical support a 4/5.

The setup was straightforward.

I did evaluate other options.

I would recommend this product based on the customer requirements.

We can use different types of DBs and Application Servers from different different brands for the business. Many are supported by II.

Customization of workflows as per business needs is easy & most effective part is certification for easy compliance and access monitoring & revokes extra access if any.

Complex configuration if you want to have AD forest architecture in place.

Three years.

No issues encountered.

No issues encountered.

Only if we have a combination with an AD forest.

Very good. Support is provided even on weekends.

• Provisioning in multiple environments
• Certification
• Provisioning Auditing

Automated accounts provisioning during the on-boarding process.

Additional details during account aggregation failures to help quick troubleshooting.

We started with our customer last fall.

No issues encountered.

None.

Initial testing with a large amount of cubes (over 60K) went well.

Good.

Good - via a forum (Compass) and ticketing system.

SailPoin

Yes, we used Sun Identity Management and we switched because Sun IDM is coming to the end of its life.

It was straightforward as we have a lot of experience with Sun IDM.

I am part of a consulting service team who can provide Identity Management platform implementation. We have been helping our customer implement Sun IDM in the past and last fall, we helped the customer in SailPoint.

Oracle Identity Manager was the other one we helped evaluate.

Understand the customer's business practice regarding provisioning.

We use the on-premises and cloud deployment models. We use it for many uses like compliance control, provisioning, automated provisioning, password management, and identity governance.

The compliance features are the most valuable features. 

I would like for the client base to be improved. Also, they should change what they charge for the licenses.  

They should lower the price and technical support should be better. Their support takes a long time to respond and they're not straightforward.

The stability is good. 

Scalability is good. Based on compliance, it is good. 

We've had issues with support. 

The initial setup is straightforward. The time it takes to deploy depends on the size of the organization but it is reasonable. 

I would rate it a seven out of ten. Not a ten because of the support and because of the high price. 

We used this solution in one of our projects for provisioning rights in applications such as Active Directory and Office 365. It was also used for collecting information and centralizing it, which was then used to create rights.

There is a lot of documentation available.

The community is very active and when I had questions about an issue, I was able to find the resources.

This solution is difficult to configure.

The interface should be simple and easier to use.

I have been working with SailPoint IdentityIQ for five months.

Technical support is very responsive. When I created a ticket, they responded the same day.

I had questions, more than issues when it came to technical support.

The project that I worked on involved an on-premises deployment, although it can also be deployed on the cloud or in a hybrid cloud environment.

My advice to anybody who is implementing this solution is to not begin without having the specification written and documented in advance. If you are implementing it for a client then you want to understand everything that the client wants to use, in advance of implementing.

SailPoint is very good when it comes to Identity Management, although I would appreciate it more if it were simpler to use.

I would rate this solution an eight out of ten.