SailPoint Identity Security Cloud Reviews

Building/expanding a directory tree for my customers was the most valuable tool. Another was the ability to remove someone from the network with just a few clicks.  It was fairly easy to learn and the layout of the controls had an intuitive feel.

The organization is moving to replace several tools with this one tool.

Broke down several times during my 4 months but overall the delays were mostly minor.

I used it for four months.

I was an Identity Access Management operator for a company contracted as an outsource for a major global company. My involvement was brief. I was part time help while looking for full time employment in an unrelated field.

We can use different types of DBs and Application Servers from different different brands for the business. Many are supported by II.

Customization of workflows as per business needs is easy & most effective part is certification for easy compliance and access monitoring & revokes extra access if any.

Complex configuration if you want to have AD forest architecture in place.

Three years.

No issues encountered.

No issues encountered.

Only if we have a combination with an AD forest.

Very good. Support is provided even on weekends.

We use it for lifecycle management. We have joiner, leaver, rehire, and termination as well as user provisioning. We also do certifications and reporting.

Certifications and user provisioning features are the most valuable.

The UI needs to be more user friendly. More concentration on historical policy violations would be great.

In terms of new features, I would like to see artificial intelligence and machine language added.

I have been using SailPoint IdentityIQ for ten years.

It is stable.

It is scalable. We have 15 users in our organization.

SailPoint support is very good.

The initial setup was straightforward. The deployment was okay.

I used an in-house team.

SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees.

I didn't evaluate previously, but I am currently evaluating Saviynt and IdentityNow.

I would rate SailPoint IdentityIQ a nine out of ten. I am happy with it.

We use the on-premises and cloud deployment models. We use it for many uses like compliance control, provisioning, automated provisioning, password management, and identity governance.

The compliance features are the most valuable features. 

I would like for the client base to be improved. Also, they should change what they charge for the licenses.  

They should lower the price and technical support should be better. Their support takes a long time to respond and they're not straightforward.

The stability is good. 

Scalability is good. Based on compliance, it is good. 

We've had issues with support. 

The initial setup is straightforward. The time it takes to deploy depends on the size of the organization but it is reasonable. 

I would rate it a seven out of ten. Not a ten because of the support and because of the high price. 

We used this solution in one of our projects for provisioning rights in applications such as Active Directory and Office 365. It was also used for collecting information and centralizing it, which was then used to create rights.

There is a lot of documentation available.

The community is very active and when I had questions about an issue, I was able to find the resources.

This solution is difficult to configure.

The interface should be simple and easier to use.

I have been working with SailPoint IdentityIQ for five months.

Technical support is very responsive. When I created a ticket, they responded the same day.

I had questions, more than issues when it came to technical support.

The project that I worked on involved an on-premises deployment, although it can also be deployed on the cloud or in a hybrid cloud environment.

My advice to anybody who is implementing this solution is to not begin without having the specification written and documented in advance. If you are implementing it for a client then you want to understand everything that the client wants to use, in advance of implementing.

SailPoint is very good when it comes to Identity Management, although I would appreciate it more if it were simpler to use.

I would rate this solution an eight out of ten.