SailPoint Identity Security Cloud Reviews

We used this solution in one of our projects for provisioning rights in applications such as Active Directory and Office 365. It was also used for collecting information and centralizing it, which was then used to create rights.

There is a lot of documentation available.

The community is very active and when I had questions about an issue, I was able to find the resources.

This solution is difficult to configure.

The interface should be simple and easier to use.

I have been working with SailPoint IdentityIQ for five months.

Technical support is very responsive. When I created a ticket, they responded the same day.

I had questions, more than issues when it came to technical support.

The project that I worked on involved an on-premises deployment, although it can also be deployed on the cloud or in a hybrid cloud environment.

My advice to anybody who is implementing this solution is to not begin without having the specification written and documented in advance. If you are implementing it for a client then you want to understand everything that the client wants to use, in advance of implementing.

SailPoint is very good when it comes to Identity Management, although I would appreciate it more if it were simpler to use.

I would rate this solution an eight out of ten.

We use it for lifecycle management. We have joiner, leaver, rehire, and termination as well as user provisioning. We also do certifications and reporting.

Certifications and user provisioning features are the most valuable.

The UI needs to be more user friendly. More concentration on historical policy violations would be great.

In terms of new features, I would like to see artificial intelligence and machine language added.

I have been using SailPoint IdentityIQ for ten years.

It is stable.

It is scalable. We have 15 users in our organization.

SailPoint support is very good.

The initial setup was straightforward. The deployment was okay.

I used an in-house team.

SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees.

I didn't evaluate previously, but I am currently evaluating Saviynt and IdentityNow.

I would rate SailPoint IdentityIQ a nine out of ten. I am happy with it.

We are proposing automated automation solutions like automatic JML processes, automation of different use cases, segregation of duties, and automation of entitlements. We are using the solution to reduce ticket count and are proposing a migration from SailPoint IQ to SailPoint Identity Security Cloud.

SailPoint Identity Security Cloud has reduced our effort and manual intervention as it is a cloud-based, SaaS-based solution managed by SailPoint itself. It offers high availability and reduces the total cost.

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. 

Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

SailPoint lacks some features like privileged account management and access management features found in products like Okta. 

The solution could be improved by incorporating these missing features for a more comprehensive identity and access management product.

SailPoint Identity Security Cloud is a stable product with no major issues observed in projects over the past one or two years. It integrates easily with various applications.

The solution is scalable and can be upgraded to accommodate increased user counts. SailPoint manages the scalability in a cloud-based environment, which reduces the total cost of ownership.

The customer service is excellent, with quick response times and comprehensive support from the SailPoint team. Support for SailPoint Identity Security Cloud is more efficient compared to SailPoint IQ.

Positive

The setup for SailPoint Identity Security Cloud is straightforward since it is a cloud-based solution. SailPoint provides administrative credentials and takes care of the environment, making it a seamless process.

Pricing and licensing are based on the relationship between the customer and the vendor. The costs are slightly higher than SailPoint IQ due to included charges for maintenance.

The solution receives a nine out of ten for being a strong, scalable, and flexible product. It reduces efforts and interventions, offering significant advantages over other identity and access management solutions.