SailPoint Identity Security Cloud Reviews

The use case is different for each client but most companies are generally looking for compliance, password management and user life cycle management. We have a partnership with SailPoint and implement this solution for our customers. I'm a senior manager. 

I like the life cycle management, segregation of duties, and analytics features. They have very good, large-scale connectors. The solution enables a high level of flexibility in customization. SailPoint is a leader in its field and has a long-term product development view. 

The product is very good and doesn't have many limitations and is very easy to deploy. You will need an SME Team for Deployment and to bring an ROI.

One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation.

We have been implementing these solutions since 2015 and SailPoint is a wonderful product, it covers all the features required and the best part is it has both on-prem and SaaS models available. Our customers are very happy and have gained an ROI.

The solution is stable. 

The solution is scalable, the majority of our customers are enterprise-size companies. 

The technical support is wonderful. 

Positive

The initial setup is very easy. There are no challenges with the implementation.  The deployment strategy depends upon the kind of applications you want to integrate. Implementation time is based purely on your number of connectors, the kinds of applications, and the user environment. 

It's important to look at the product and its functionalities. Technology is a continuous journey, and if you want to have an identity management program, then SailPoint is a good option. They have a long-term vision that a company like Microsoft does not have. If somebody wants to have a good product for the long term then IdentityIQ provides that. 

I rate this product 10 out of 10.

We use Identity IQ for user onboarding, offboarding, profile management and to manage user access across various platforms in our organization. 

SailPoint has allowed us to ensure the right people have the right access and to the rights things.

The prices could be slightly reduced to match other products in the market. 

The UI of the solution could be more customizable so we could change the workflows to suit our needs.  There is not much customization offered in SailPoint connectors. We had to customize the out-of-the-box connector to meet our needs and keep track of this customization for future upgrades. 

I have been using this solution for seven years. 

This is a stable solution. 

We moved from Oracle Identity Manager to SailPoint and the initial setup was not straightforward. It took two to three days and was done is small steps. 

We implemented the solution in-house but received assistance leading up to the implementation from a third party company for three months.

From the backend perspective, when we have needed certain functionality and it has not been possible within the solution, we have reached out to SailPoint for assistance. 

I would rate it an eight out of ten. 

We use the solution for identity and access governance. It is an automation tool for onboarding and offboarding processes.

It has multiple good features. It provides us with the information we need for onboarding any user or application, provisioning, de-provisioning, and other business processes. The product is easy and convenient to use. It has good features. The tool is quite stable and user-friendly. We can easily customize the processes.

The product must improve its support.

I have been using the solution for three years.

The tool is reliable and stable.

We have 1000 people using the solution in our organization. It is suitable for a small organization with less than 5000 employees.

The initial setup is easy.

The solution is not cheap.

I would recommend the product to others. The solution is easy to deploy. We get a lot of applications out of the box. Overall, I rate the solution a seven out of ten.

The Certification and Provisioning features are most valuable.

Manager Certification helped to review user access and revoked unnecessary accesses to various applications.

The connector for EPIC, ServiceNow, and Duo.

More than a year.

None, except cosmetics issues related to UI and documentation.

No.

Excellent.

We didn’t have a solution for Certification, but we had a homegrown solution for all other IAM processes. For various reasons, we switched to IIQ.

It was straightforward.

They are expensive.

Yes. We tried Oracle and ForgeRock IAM products.

Just go for this product. Its awesome.

We are system integrators, so we implement and provide consulting around SailPoint. The product is used for identity governance, answering questions like who has access, what they have access to, and whether they should have access, especially for recertification. 

We create processes for role-based access control, attribute-based access control, and policy-based access control. We also handle joiners, movers, and leavers in the organization.

SailPoint helps save time and money, eliminate human error, ensure compliance, improve security, remove orphan identities, handle rogue identities, and ensure there are no redundant identities. 

Additionally, it reduces the operational overhead of audits.

The most valuable feature is the automation. The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic. It brings efficiency in onboarding identities, restoring and extending accesses, and terminating accesses.

The pricing could be improved. Another aspect is that IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.

I have been working with IdentityIQ since 2016, which makes it eight years.

IdentityIQ deserves a rating of 12 out of ten for stability. It's extremely reliable.

The solution scales well as long as we provide the necessary resources. I would rate the scalability between 8.5 to nine outof ten.

I would rate the vendor support around five out of ten. Sometimes, the support is slow, and they often suggest resorting to expert services.

Neutral

The setup process is complex. For us, being veterans, we know the process very well, and it goes smoothly.

We often help clients with the setup. We make the solution up and running and then hand it over to the client after providing knowledge transfer. We also provide managed services.

The pricing of SailPoint could be better.

Saviynt is a main competitor. However, SailPoint is better since it comes with a legacy and is available in both cloud and on-premises models, unlike Saviynt, which is cloud-only.

Depending on the use case, I recommend asking why SailPoint is needed, as it involves a significant commitment. It is not just a project but a long-term commitment or a marriage with the solution. I'd rate the solution ten out of ten.

IdentityIQ is connected to all our target systems to manage access to various applications.

IdentityIQ's best features are the hassle-free user experience and security.

There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read. In the next release, IdentityIQ should enable emails and reports through the UI instead of the code.

I've been using IdentityIQ for two years.

IdentityIQ is very stable.

IdentityIQ is scalable manually and automatedly.

The initial setup was easy, and the implementation was completed within four months.

I would rate IdentityIQ nine out of ten because the UI is really easy for end users to understand and use.

We used it to manage our complete lifecycle completely. We migrated from CA Integrated Manager to SailPoint in my previous firm. Typical use cases include onboarding contractors, lifecycle management, and employee lifecycle management for user certification. Other use cases include password reset and any application group-level provisioning.

I like IdentityIQ's granular attachment management and certification customization features. 

I've used IdentityIQ for the last year and a half.

IdentityIQ is pretty stable compared to our previous solution, and we're satisfied with the performance.

We haven't had any issues with scalability. What we built earlier matched our requirements, so Identity IQ was scalable as per our need when we added more users or applications. We have about 100,000 users. 

We've used their engagement and peer services team since the beginning. 

It was a standard installation. It wasn't too complicated or easy. It is a typical out-of-the-box installation. We could do it all ourselves with our in-house engineering capability. We need at least one engineer for deployment and maintenance and 10 people for support. It's a multi-year project for us split into three phases. I was there for phase one and part of the second phase. The third phase is ongoing.

The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them. Overall, enterprise pricing should be more transparent. It's a yearly license. 

I rate IdentityIQ 7.5 out of 10. 

Enterprise application provisioning and certifications. Provisioning automatically grants access to users based on pre-qualified variables like job function, region, etc; Certification feature of IIQ allows teams to go back and validate that access is still valid, limiting access to those who need

Improved visibility into who has access to what improved ability to validate and certify enterprise access to sensitive applications, useful for measurement and forecasting.

Automated provisioning platform, certification because it helps with automatically provisioning users based on discreet roles, access profiles, across many different applications.

What used to be very complex can be simplified if implemented correctly.

Some of the configuration options could be more automated, but this is a complex problem and I do not expect a simple solution.

One to three years.

No.

No.

Excellent, they have a well supported active community of experts and support personnel.

No.

It can be a bit complex and requires training and a strong background in IT systems and some software development, but other than that it can be learned over time.

N/A.

I implement enterprise software solutions for my clients and SailPoint happens to be one of them.

Work with experience solutions experts who have worked with this tool before. Complement them with experience, and the tools needed to succeed including strong testing and development, project management and team support.