SAP HCM Reviews

We use SAP HCM as a human resources management system for tasks, such as payroll and attendance.

SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features. 

It can be integrated into any platform and is very secure. It's very difficult to access SAP's database, and if anyone tries to log in, his computer's name and password amongst other information will be saved in the system. We can integrate your fingerprint in the system to automatically log in to the system. The integration is very good with other applications.

I have been using SAP HCM for approximately six years.

The solution is stable.

SAP HCM is scalable, the client can modify according to their needs.

We have approximately 500 people using this solution.

The support has been very good.

You can implement SAP HCM in three months minimum, and if you need more customization, then it can take more time.

We have up to thirty engineers available to do the implementation and maintenance of the solution. The size of the deployment dictates how many engineers we will need.

The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually.

I rate SAP HCM a seven out of ten.

• Breadth of services
• Ties to enterprise Finance and Supply Chain

Ensures a single source of data for downstream systems use.

Service support.

15 years.

It is used globally for more than 80 countries.

Responses for enhancements can be slow.

PeopleSoft. We switched due to a move to global single instance across HR, Finance, Supply Chain and Project Management.

The initial setup was complex due to the ties across the enterprise and a global implementation.

Be careful to not overly customize, because this drives a high cost of ownership to maintain.

I like the talent, recruitment, and learning features the most.

I would like it to move more towards a single data space or a single data source. SAP as a platform relies on multiple data sources because traditionally, it has been bolted together by the acquisition of other products rather than a single database. That's why there are a lot of points of failure and a lot of required points of integration. They need a single integration point.

We are using SAP SuccessFactors. I know of and have been exposed to SAP for about 10 years.

I work with companies to determine whether SAP needs to be replaced or not. I do transformation programs. These transformation programs determine whether the existing system is SAP, whether it's fit for the purpose, and whether it should be changed to something like Workday because of the features Workday has. I don't physically use the product.

I wouldn't say so. We, as a company, experience regular problems with it.

It is scalable.

I have not personally dealt with them.

SAP is extremely expensive. The integration costs and customization costs are also a lot.

I would recommend a more modern version of it. My experience of SAP is with earlier versions. SAP is an aging system, so it doesn't stack up against tools like Workday.

I would rate SAP HCM a seven out of ten, but it really depends on the use cases. It depends on why and for what a company is implementing SAP. There are many elements of SAP.

I don't think it would ever get to a ten in my view because there are other products that are better than this and work in a much easier, simpler fashion. As a product, SAP is very complicated and complex to use. The only thing to do is to move towards a more modern architecture for SAP. I don't think that's ever going to happen, so I wouldn't ever give it a 10.

Integration with FI and MM are the best features. The localization packages and, of late, the Rapid Deployment Solutions have proved to be immensely time saving and thus have made SAP implementations monetarily viable for the SME sector. The cloud-based package extension for SAP HCM, which is named SucessFactors, has added a new dimension to the ERP functions. Features such as SAP JAM and Apps have made SAP ERP HCM social media- and mobile-friendly.

In the process of implementing SAP HCM, the ASAP roadmaps guide the client to streamline the various processes associated with HR. As a result, every area within the scope of HR comes under the scanner. Hence, from the hierarchical framework to grouping employees as per shifts or paydays and pay frequencies, everything gets streamlined.

Processing large volumes of data during processes such as payroll is time consuming, which could be an area to work on.

I have been working with the SAP HCM module for over nine years.

I have not encountered any stability issues so far.

I have not encountered any scalability issues so far.

The support that we have been getting has been great.

I did not previously use a different solution; I have always been associated with SAP.

I work on a contract basis as an SAP Consultant, and clients contact me only after SAP has been chosen.

Select the solutions carefully. SAP has a lot to offer, but which solutions are required for your company and what is financial viable for your company can be a tricky decision to make. So, first have insight into what every solution and module has to offer. Finally, every step of ASAP should be followed religiously. I have seen companies losing their focus while implementing, just because the TO BE Document should have been more comprehensive.

The solution is primarily used for managing all the HR related processes including personnel, administration, employees, master data, organizational structure, and payroll.

All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll.

The organizational structure visualization could be improved in future releases. The solution has a very poor interface.

The solution is very stable. I've never faced any issues in unpredictability.

The scalability of the solution is similar to other SAP products. It's okay. You can expand a license to include more customers, even if you've started with only a few users. 

The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful.

In the normal process, you need to open a ticket with SAP and view a response or search on the marketplace for any SAP notes for fixing certain problems. That's normal process for all SAP modules; it's not HCM specific.

I typically come into the picture after the solution has been implemented, so I can't speak to how straightforward or complex the setup is. How long deployment takes depends on customer requirements. For us, I believe it took about two months. I believe you'd need a team of three for the initial deployment of the solution and two people to handle the maintenance if you are a medium-sized company.

I used to be an HCM consultant.

In terms of advice I would give to others considering the product, I'd say that implementation needs dedication from the customers. They need to share their requirements from the beginning. Key requirements shared at the beginning will ensure a smooth implementation. 

I would rate the solution eight out of ten. With better visualization and a better interface, I would rate the solution higher.

• OOB integration between different modules. 
• SAP Payroll module is one of the best in the market and is integrated with benefits, time, etc.

Integration is challenging and companies are struggling when it comes to integration between HCM and other systems.

• SAP HCM: More than 10 years.
• SAP HCM Integration with SharePoint: More than 10 years.

Previously, SAP HCM On-Premise was more scalable.

SAP does its technical support very well.

Not a different solution, but previously HCM was all decentralized and in some countries, manual. The goal was to bring all the countries/employees into one system.

The initial setup was straightforward.

Workday was evaluated with SuccessFactors. 

I would recommend to put more thoughts and efforts into integration and make intelligent decisions.

Integration with all business processes, standard features, flexibility in configuration, full scalability.

Integrating Information systems between different business processes allows in my opinion the increase of efficiency in the organization. This is because data coming from HR is directly available to other processes. Extra HR (imagine Posting of Travel Expenses, Reports on Subordinates, Hours posting to WBS Elements or different Cost Centers, Employee's Master Data as Vendors or Customers of the Company etc.)

Graphic interface and usability for end users.

SAP is not a last generation system. Users experience the use of the system as it was in 1998. I started working then and nothing has changed until now. Nowadays, people are used to web interfaces, user-friendly screens and rapid deployment functionalities. A different way of using the system in my opinion could avoid the thought that this system is not up-to-date.

18 years

Some during the first years, but nothing blocking.

There could be cases where the first configuration is not done in the most perfect way, in these cases some issues arise.

7.5/10

I managed very different kinds of projects. The product can be configured in lots of ways, everything depends on the customer and their desired processes to be designed.

Don't think it will be costless or effortless.

The primary use case is as an HR and payroll system that is used to manage our organization.

The most valuable feature is the Personnel Administration.

The Time Management feature is not very user-friendly.

The speed of technical support can be improved.

The configuration requires somebody with technical know-how, and it would be better if it were easier to do.

We have been using SAP HCM for two years, since 2018.

This is a stable product.

SAP HCM is scalable.

I wouldn't say that the technical support is the greatest. They take quite a long time to respond to issues.

The initial setup is complex. The deployment took between six and eight months. It is not an instant process.

We used consultants to assist with the deployment.

This is a product that I can recommend. 

I would rate this solution a seven out of ten.