Automated testing was used to validate security protocols for web applications.
Architecture Analyst at a tech company with 5,001-10,000 employees
Automated testing was used to validate security protocols for web applications
What is most valuable?
How has it helped my organization?
It is easier to store and execute test cases, track test results, and save time with automation.
What needs improvement?
LoadComplete could be a little more user-friendly, but is still better than LoginVSI. Network issues sometimes made for poor connections.
For how long have I used the solution?
We have used this solution for one year.
Buyer's Guide
SmartBear TestComplete
October 2024
Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
I did not encounter any issues with stability. The product was available within expected measures.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and support?
I would rate the level of technical support as excellent.
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial setup was made easier with professional services. Learning to code was harder.
What's my experience with pricing, setup cost, and licensing?
I tell people it is cheaper than ALM with the same features and better UI.
Which other solutions did I evaluate?
We did evaluate other options, but I can’t recall which ones.
What other advice do I have?
Make sure you have a large volume of testing to transfer. Otherwise, it is not worth the money.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Quality Assurance Specialist at a tech vendor with 201-500 employees
It has saved time by eliminating the need for manual testing. It's also led to the discovery of bugs that wouldn't have been found otherwise.
What is most valuable?
With TestComplete, I can discover bugs faster and easier than testing manually. It eliminates the need for regression testing sessions as TestComplete can be set up to test automatically overnight against each day's build from programmers.
How has it helped my organization?
It has saved time by eliminating the need for manual testing. It's also led to the discovery of bugs that wouldn't have been found otherwise.
What needs improvement?
I'm completely satisfied with TestComplete 10, but looking forward to seeing what's in store for version 11!
For how long have I used the solution?
I've used it for about two years.
What was my experience with deployment of the solution?
The initial deployment of TestComplete was difficult, but with the assistance of SmartBear technical support, I was able to get it up and running.
How are customer service and technical support?
SmartBear's technical support is excellent. However, due to time zone differences, support can be a little slow.
Which solution did I use previously and why did I switch?
Previously, testing was performed manually. TestComplete was a great solution to automate the process.
How was the initial setup?
Installing TestComplete was easy, however "floating license" configuration was challenging with the use of VMs.
What about the implementation team?
I implemented TestComplete independently. Their "How-To" videos, forums, and support team are incredibly valuable!
What's my experience with pricing, setup cost, and licensing?
If you have any questions about licensing, Smart Bear's staff is very helpful!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SmartBear TestComplete
October 2024
Learn what your peers think about SmartBear TestComplete. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Team Lead at a tech vendor with 501-1,000 employees
It has a unified way of finding and manipulating controls from different vendors on different platforms, though it lacks support for different web UI frameworks and V8.
What is most valuable?
It supports JScript and it has unified way of finding and manipulating controls from different vendors on different platforms. As a key feature for beginners - It can record user actions and reproduce them.
How has it helped my organization?
First two companies began to rely on results of automated regression.
What needs improvement?
There is no qualified support for different web UI frameworks and no V8 support as well. The other thing that must be improved is their licensing policy with Virtual Machines.
For how long have I used the solution?
I've used it for six years.
What was my experience with deployment of the solution?
There were some issues.
How are customer service and technical support?
Customer Service:
5/5.
Technical Support:5/5.
Which solution did I use previously and why did I switch?
I used different solution afterwards and I can say there is no other product with such great flexibility.
How was the initial setup?
The initial setup is as simple as any product with a Windows installer.
What was our ROI?
ROI is simple. We've spent three months on development and automated one month of regular regression tests done manually for each release. Now we did it for each build.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free SmartBear TestComplete Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free SmartBear TestComplete Report and get advice and tips from experienced pros
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