SmartBear TestComplete Reviews

We use this solution for test automation. A few months ago we began working on a project, and this solution is part of an evaluation phase. We are trying to include the whole suite from SmartBear including HipTest and SoapUI Pro.

Our primary use case is a web solution that we are trying to get working on the mobile solution, based on Flutter. All of our apps are built on Flutter, which is still very new for us. There is no support right now, so we are working closely with SmartBear TestComplete to integrate it.

We have an on-premises deployment.

The most valuable feature is the integration with Azure DevOps. That has been, by far, the best thing for us. We can use it to integrate everything that we are running in the test automation tool, which is linked directly to the test cases. This is the only tool on the marked at actually has this functionality, and it has only come about since 14.2, the latest version.

What is currently missing from this solution is better support for mobile testing. This is what we are currently negotiating with them for.

Specifically, we would like to see Flutter support in the next release of this solution.

From my experience at this point, I would say that this solution is stable. Even with the earlier versions, as long as you set it up properly, it was stable.

In terms of scalability, I think that it works pretty well if you have agents.

We have not spoken directly with technical support. Currently, we are talking to the product manager.

We are using the SmartBear suite, which meant that setting up TestComplete was pretty straightforward. As we are still evaluating, it has not been fully deployed.

We haven't fully evaluated this solution, although I know that they have made a lot of updates since I worked on it the last time. The results of this evaluation will set the standard for other projects. We are creating the basis for everything. As things progress, it will be me creating the test, but it will be executed on several machines.

I would rate this solution an eight out of ten.

It allows me to invoking an application and then to browse the application. I've done some good research with TestComplete along with Google Earth.

I was part of a systems architecture team and we were looking into various kinds of automation tools. We found this solution to be the most complete tool.

More APIs could be added.

I used it for six months.

I didn't encounter any stability issues in my short tenure, although I remember invoking the application twice although there is was an instance already open.

I haven't had to use customer service.

I haven't had to use technical support.

Initial setup was easy, but implementation was a little tricky initially. I could not find any sample projects that I could use as a guide.

It's open source, so it's free.

We looked at other solutions, but this was the most complete.

It's a great tool that covers many features and is straightforward with logs.

It has easy recording, understanding, and use without too much programming.

Should improve parts for desktop products.

I have used it for four years and still use it today.

Yes, some.

Good, I only needed it once.

Yes, I had already used it. I changed because I did not have any solutions as close to the real thing as this. Free tools mostly do not resolve the problem.

The first was difficult only in learning how to do it. Going forward, it has been easy and intuitive. We scale projects the best way for the company as we find that the simpler way to do it.

It is expensive, and it is difficult to acquire living in Brazil. They should facilitate this. There are few representatives for this solution with little interest in selling it here.

Yes, JMeter.

It is a great product. Just get advice before installation and everything will be much easier for you. I strongly recommend it.

We use TestComplete for automation and functional testing — for support in the CI/CD pipeline. We also use it for cognitive solution application testing.

The ease-of-use and quality of the overall product are above average.

In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical. Overall, The internal customer feedback is above average.

I have used TestComplete for almost one year.

TestComplete is both scalable and stable.

Deploying TestComplete was very easy.

The pricing is a little above average — it could be lower.

Currently, we are not looking at any competition or changing or anything else.

Price-wise, feature-wise, its ability to integrate with other products, and of course, scalability-wise, it's great. I would absolutely recommend TestComplete to others. 

On a scale from one to ten, I would give TestComplete a rating of seven.

• Front-end click and record
• Ability to read in from and output to text files

• Creating test input with tens of thousands of combinations of fields
• Evolution of regression suite to sanity check new builds

• Product ungracefully crashes or hangs sometimes
• Sometimes gets caught out by messages appearing which confuses what is in focus

I used it for five years.

No issues encountered.

No issues encountered.

No issues encountered.

It's good.

It's good.

It's a simple installation, plus a license key.

• Some dev input required to develop app for playback
• Products own script playback facility is unreliable and we needed something that could kill and relaunch TestComplete

This was all handled by management.

An evaluation of Microsoft competition found it to not be suitable for front-end testing (it was more suitable to integration testing).

Possibility of the automated testing, installing plugins and extensions, data-driven testing & de-bugger.

I’ve used it only as a free 30-days trial and I'm not sure of how our company is using it.

I’m not a specialized tester and I’ve used it just for some private tests and have found in it what I was looking for.

I've used it for 3 years.

I've not had issues with deploying it.

I've had no issues with stability.

I've had no issues with scalability.

I didn't need customer service, so I have no experience with it.

I didn't need technical support, so I have no experience with it.

We did not use a different solution.

It was neither straightforward nor complex.

I'm not sure whether we did it in-house or through an outside team.

I'm not sure.

• Dynamic Find methods
  • FindChild
  • FindAllChildren
  • FindAll
• Keys method
• Project variables
• Time delay methods

It helped to automate all the possible functional test cases which I previously used to do by manual testing.

I have used it for Web Application automation and sometimes find difficulties while recognizing dynamically-generated runtime object.

Name Mapping and finding objects at run time. I have no issue because its IDE is simple to use.

• License is less expensive than the other products available in the market.
• I have automated the regression test suite of my company's product.

It has memory leaks. I have seven complete test projects, all of them loaded in one project suite. I don't know why memory increases when I just write the code and check-in/out files from the VSTS.

For last five years.

Often crashes with large projects. File check-in takes too much time in TFS.

No idea.

Community is very helpful.

I didn't switch from another solution.

I would say straightforward, and really easy to work on TestComplete with its simple IDE.

They are changing the licensing structure which is really bad. TestComplete 11 supports all TestComplete modules in one license. TestComplete 12 has separate licenses for each module, Web, Desktop, etc. I hate the new licensing structure.

I have no idea.

It's a really good product with minimal issues.