Symantec Endpoint Security Reviews

SEP was used mainly to protect desktops/laptops of students, faculty, and staff (about thirty-five hundred in total).

Symantec was also used as messaging Gateway for email filtering (moved to Office 365).

SEP was very useful for protecting devices that belonged to students, faculty, and staff. However, it was a source of problems for some users, as some services/apps in their devices were blocked/frozen.

The most valuable feature is the virus and malware detection capability.

This solution needs better compatibility with services and applications.

The most valuable features of this solution are deployment, management and finding sources of potential viruses that hack the system.

I think the CPU dependency should be enhanced. In addition, some device control features are in need of enhancements. 

I find it is the most reliable solution in the market. 

Endpoint Protection and Advanced Threat Protection (ATP) with Endpoint Detection and Response (EDR). One of the best solutions that I have ever tried.

Great solution for a company like mine. 

I like Symantec Endpoint Solution quite a lot. I hope it continues improving over time.

ATP is really impressive, and with EDR, it is the best solution I have ever known.

• Resources
• Front-end
• User experience

The Symantec Endpoint Manager is very difficult to use and extremely old.

Very well done, Symantec.

It is easy to implement and very stable. The AV device control and HIPS are very impressive. Just implement it and it's done. No troubleshooting efforts are required to make the policies work.

No overhead of troubleshooting after installation makes it my favourite.

It's a nice product. I think Symantec should work more precisely on minimizing database size and the live update size.

We have been recommending this product to our clients for about five years already.

No deployment is very simple.

Stability issues are very rare. It's a very stable product.

We have not encountered any issues with scalability.

Customer Service is the best.

I would give technical support a rating of 10/10. I love the way they support clients.

We do system integration and we have expertise in most products, but there is nothing like Symantec.

It was very simple to implement and very easy to use as well.

We have in-house team.

Yes,I would not name any :)

Just go through the implementation guide or some YouTube videos and the IT team can do it.

I have the program installed on my desktop. A primary use case involves the prevention of outside intrusions, so that no viruses may enter.

I would like things to be cheaper in the next release, although I cannot say which specific function I am referencing.

I have been using the product for around four years. 

I cannot comment properly on customer service/technical support since this is an area handled by the IT team. Having said this, as it is on cloud it should not be too time consuming and should be easy to deploy.

As for the initial setup, it was my IT team that handled the installation and this can be done directly from the cloud. Everything is on the cloud nowadays and this precludes the need to make purchases. An advantage to cloud installation over that done on premises is that all the updates and security patches and EMP to the particular antivirus may be handled from the cloud itself.

I will continue to use this product and definitely recommend it to other users. 

We use this product for endpoint protection.

The reporting could be improved.

I have been working with Symantec End-user Endpoint Security for between four and five years. More generally, I have been working with Symantec products for almost 15 years.

Stability-wise, it is very good and we have had no trouble.

We haven't had issues with scalability. We have approximately 1,000 users.

Technical support is pretty good and we haven't had any issues.

The on-premises installation is a little bit difficult.

We have an internal team for deployment and maintenance.

The EDR options are costlier than other products.

We are currently exploring the option of upgrading this solution with a product from CrowdStrike or Symantec.

This is a good product and other than with reporting, we don't have any issues with it. I would recommend it to others based on this. There is also the issue of cost, as it is now much higher after it was acquired by Broadcom.

We are thinking about moving to the cloud, but this will require an enterprise license and it costs more when compared to the current trend in the market. This is one of the reasons that we are looking for another vendor.

I would rate this solution a seven out of ten.

We just use it mainly for workstation protection.

The anti-virus and firewall policies are the most valuable features of this solution.

I think it's a good product but we've had some problems with their support and service. From the beginning of this year, I haven't been able to reach their support. 

Last year, the support wasn't bad but this year I wanted to renew their license, but I can't reach anybody from their company.

We don't have any plans to replace them but we haven't been able to renew a license. 

Sometimes there is a conflict with Windows 10 updates. There is a Windows server or Windows workstation startup after installing the new Windows update. We contacted Microsoft and they said the device caused an issue.

We have been using Symantec for eight years.

We were using some traditional licensing. Our company is a nonprofit, so we have a different price pricing model.

The most important thing is the cloud management. I would like to see behavior analysis. These two things will be most valuable to the user.

I would rate it a seven out of ten. 

The features I find the most valuable are the protection, the encryption, and the DLP.

The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.

The detection and response can always be improved.

I find the solution stable.

I found the solution scalable, and we faced no issue regarding that. We have approximately four thousand users.

The technical support is good. They are not the best, but they are good.

We were using Kaspersky but we decided to go for Symantec because Kaspersky was missing the DLP part.

The initial setup was straightforward.

I implemented myself using the help of the distributor.

This solution is more costly than some competing solutions.

I don't know what exactly could be inside the product to make it much more powerful. What I was looking for specifically at that time was the encryption part and the DLP and they were doing great.

Simply put, it is the one product that's an integrated holistic solution for the whole security suite for an endpoint. However, there is no such thing as a one hundred percent security solution.

I would rate the solution an eight out of ten.