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it_user1266 - PeerSpot reviewer
Network Manager at a local government with 51-200 employees
Vendor
Horrible antivirus. Slows down clients. Management console isn't very useful.

What is most valuable?

I have used Symantec Endpoint Protection for 5 years. The guy who's job I replaced bought a 5 year contract. The management console is mostly useful. It shows monitoring and conditions of computers. Mostly eye candy.

What needs improvement?

Doesn't protect against viruses. I have spent a lot of time cleaning up computers from malware and viruses using other tools. I usually use Avira, Malwarebytes, and Combofix to fix issues SEP couldn't detect. It usually detected 5/10 viruses. The management console wasn't very powerful. Sometimes I would have to manually update computers because SEP would error out. SEP is mostly a virus in itself. It's detection engine uses so much processor and RAM, it's faster to uninstall it than use it as anti-virus.

What other advice do I have?

Use this if you need to keep yourself busy by running around fixing viruses. Right now I am using a combination of Immunet and Vipre antivirus. Much cheaper and easier to use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1678515 - PeerSpot reviewer
swEngineer at a manufacturing company with 5,001-10,000 employees
Real User
High performance, stable, and scalable
Pros and Cons
  • "The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."

    What is our primary use case?

    We use Symantec End-User Endpoint Security for protecting our network.

    What is most valuable?

    The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

    For how long have I used the solution?

    I have been using Symantec End-User Endpoint Security for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found Symantec End-User Endpoint Security to be scalable.

    Which solution did I use previously and why did I switch?

    I have used Eset Antivirus previously.

    What about the implementation team?

    Our IT team did the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be less expensive.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Symantec End-User Endpoint Security an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Symantec Endpoint Security
    February 2025
    Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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    reviewer1415661 - PeerSpot reviewer
    General Manager at a consultancy with 51-200 employees
    Real User
    A stable solution which is easy to install, but could be more secure, scalable and dynamic
    Pros and Cons
    • "The installation was very easy."
    • "The solution could be more secure and scalable."

    What is our primary use case?

    I believe we are using the latest version. 

    The solution deals with signature-based antiviruses.

    What needs improvement?

    We are not very happy with the solution and are in the process of moving away from it. 

    Owing to its limitations, we are currently moving towards EDR products, which we find to be more dynamic. 

    The solution could be more secure and scalable. 

    For how long have I used the solution?

    We have been using Symantec End-User Endpoint Security for two or three years. 

    What do I think about the stability of the solution?

    The solution is stable. As a product, it does what it should, but no more. It will fail to detect a new kind of malware that lacks a signature. 

    What do I think about the scalability of the solution?

    The solution could be more scalable. 

    How are customer service and technical support?

    I cannot comment on the technical support as I do not deal with them directly. 

    How was the initial setup?

    The installation was very easy. 

    I do not recall exactly how long it took. 

    What about the implementation team?

    We have a team of around five people, all engineers, who are responsible for deployment and maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    There is a yearly license. 

    Which other solutions did I evaluate?

    I believe there were other products we evaluated before going with the solution. 

    What other advice do I have?

    There are around 5,000 users in our organization who are making use of the solution. 

    This solution is only recommended in the initial phases for an organization which is just starting out. But, considering the current threat landscape, I do not recommend signature-based antivirus for any organization.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Solutions Architect at IP Protocol INC
    Real User
    A well integrated and holistic solution with good protection and encryption
    Pros and Cons
    • "The features I find the most valuable are the protection, the encryption, and the DLP."
    • "The detection and response can always be improved."

    What is most valuable?

    The features I find the most valuable are the protection, the encryption, and the DLP.

    What needs improvement?

    The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.

    The detection and response can always be improved.

    For how long have I used the solution?

    I've been using this solution for one year.

    What do I think about the stability of the solution?

    I find the solution stable.

    What do I think about the scalability of the solution?

    I found the solution scalable, and we faced no issue regarding that. We have approximately four thousand users.

    How are customer service and technical support?

    The technical support is good. They are not the best, but they are good.

    Which solution did I use previously and why did I switch?

    We were using Kaspersky but we decided to go for Symantec because Kaspersky was missing the DLP part.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    I implemented myself using the help of the distributor.

    What's my experience with pricing, setup cost, and licensing?

    This solution is more costly than some competing solutions.

    What other advice do I have?

    I don't know what exactly could be inside the product to make it much more powerful. What I was looking for specifically at that time was the encryption part and the DLP and they were doing great.

    Simply put, it is the one product that's an integrated holistic solution for the whole security suite for an endpoint. However, there is no such thing as a one hundred percent security solution.

    I would rate the solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Director at Al Akhawayn University
    Real User
    Top 10
    Caused issues of blocked or frozen services and applications in various devices
    Pros and Cons
    • "The most valuable feature is the virus and malware detection capability."
    • "This solution needs better compatibility with services and applications."

    What is our primary use case?

    SEP was used mainly to protect desktops/laptops of students, faculty, and staff (about thirty-five hundred in total).

    Symantec was also used as messaging Gateway for email filtering (moved to Office 365).

    How has it helped my organization?

    SEP was very useful for protecting devices that belonged to students, faculty, and staff. However, it was a source of problems for some users, as some services/apps in their devices were blocked/frozen.

    What is most valuable?

    The most valuable feature is the virus and malware detection capability.

    What needs improvement?

    This solution needs better compatibility with services and applications.

    For how long have I used the solution?

    Five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT System and Storage Administrator at a financial services firm with 51-200 employees
    Real User
    A stable antivirus product used for security and protection
    Pros and Cons
    • "The initial setup is straightforward."
    • "I would like to see fileless attack protection."

    What is our primary use case?

    I use it as an antivirus.

    How has it helped my organization?

    For protection use only.

    What needs improvement?

    I would like to see fileless attack protection. Also, the version could be lighter.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    No scalability issues.

    How are customer service and technical support?

    We have not used it.

    Which solution did I use previously and why did I switch?

    We switched to a new solution because we wanted more security and protection features.

    How was the initial setup?

    The initial setup is straightforward. Though, make sure to check the system requirements before deploying it.

    Which other solutions did I evaluate?

    The vendors on our shortlist were Trend Micro and Kaspersky.

    What other advice do I have?

    We are satisfied with it.

    Most important criteria when selecting a vendor: 

    • The support team
    • Good reviews/reputation.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1237086 - PeerSpot reviewer
    Service Manager with 51-200 employees
    Reseller
    Reliable, easy to use antivirus tool
    Pros and Cons
    • "It is very easy to use and keeps us secure."
    • "It would be nice to see more antivirus features for USB control."

    What is our primary use case?

    I use this for antivirus and email security.

    How has it helped my organization?

    It is very easy to use and keeps us secure.

    What needs improvement?

    It would be nice to see more antivirus features for USB control.

    For how long have I used the solution?

    I have been using this solution for over 20 years.

    What do I think about the stability of the solution?

    Is it stable product, no issues so far.

    What do I think about the scalability of the solution?

    It is highly scalable.

    How are customer service and support?

    Symantec does not have local support.

    How was the initial setup?

    Initial setup was straightforward and varies depending on machine type. I only require two engineers to maintain this tool.

    What about the implementation team?

    I was able to implement this with one other team member.

    What other advice do I have?

    I recommend this product and would rate it a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    reviewer944616 - PeerSpot reviewer
    Manager IT & Infrastructure at a energy/utilities company with 201-500 employees
    Real User
    Robust, stable, and scalable
    Pros and Cons
    • "Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
    • "The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."

    What is our primary use case?

    Symantec End-User Endpoint Security came with our antivirus protection as a package. Additionally, Symantec Endpoint Protection Manager comes with it by default and it is a wonderful tool.

    What is most valuable?

    Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system.

    What needs improvement?

    The solution could improve by adding encryption. If it had encryption along with antivirus it would be better.

    For how long have I used the solution?

    I have been using Symantec End-User Endpoint Security for approximately 15 years.

    What do I think about the stability of the solution?

    Symantec End-User Endpoint Security is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    I would rate the scalability of Symantec End-User Endpoint Security an eight out of ten.

    How are customer service and support?

    The technical support of Symantec was very good earlier, but it has merged with Broadcom. There are some delays happening and I hope they are resolved soon.

    What's my experience with pricing, setup cost, and licensing?

    The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive.

    What other advice do I have?

    I rate Symantec End-User Endpoint Security a nine out of ten because of the endpoint protection and its antivirus capability. It takes care of all the requirements of its customers. If the solution had encryption I would have rated it a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.