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Corporate IT Manager at a pharma/biotech company with 11-50 employees
Real User
We can see everything at a glance and manage all antivirus updates from a single central point
Pros and Cons
  • "It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
  • "It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."

What is most valuable?

It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all.

I can push the client out. All the antivirus updates are managed from a single central point, and it just works. 

What needs improvement?

It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both.

For how long have I used the solution?

I have been using this solution for 15 years.

What do I think about the stability of the solution?

We haven't had any problems with it.

Buyer's Guide
Symantec Endpoint Security
November 2024
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.

What other advice do I have?

I would rate Symantec End-User Endpoint Security an eight out of 10. We haven't had any problems with it. It just works.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1678515 - PeerSpot reviewer
swEngineer at a manufacturing company with 5,001-10,000 employees
Real User
High performance, stable, and scalable
Pros and Cons
  • "The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."

    What is our primary use case?

    We use Symantec End-User Endpoint Security for protecting our network.

    What is most valuable?

    The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

    For how long have I used the solution?

    I have been using Symantec End-User Endpoint Security for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found Symantec End-User Endpoint Security to be scalable.

    Which solution did I use previously and why did I switch?

    I have used Eset Antivirus previously.

    What about the implementation team?

    Our IT team did the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be less expensive.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Symantec End-User Endpoint Security an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Symantec Endpoint Security
    November 2024
    Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,636 professionals have used our research since 2012.
    reviewer1306221 - PeerSpot reviewer
    Sr Manager IT at a retailer with 5,001-10,000 employees
    Real User
    Lots of good features but can't be uninstalled and occasionally stops working unexpectedly
    Pros and Cons
    • "It's good for large organizations. It's able to handle a lot of users."
    • "The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."

    What is our primary use case?

    We primarily use the solution for our routing in our corporate office and have it installed all over that place.

    What is most valuable?

    The solution works very well. It has a good IP signature and network.

    The product offers a lot of very useful features.

    It's good for large organizations. It's able to handle a lot of users.  

    What needs improvement?

    The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache.

    It's also complicated to upgrade the product. They need to make these aspects much easier.

    Sometimes the solution will just randomly stop working. I'm not sure why this happens.

    The licensing aspects of the solution could be improved.

    I haven't used the product for about five or six months at this point, so it's hard to say which features they are missing and new items may have been added since then.

    For how long have I used the solution?

    I've been using the solution for the last eight to ten years.

    What do I think about the stability of the solution?

    We've never had issues with stability. There aren't bugs or glitches. It doesn't crash or freeze. The stability is quite good and it's very reliable.

    How are customer service and technical support?

    We've been in touch with technical support and have found them to be responsive and knowledgeable. We're satisfied with their level of service.

    How was the initial setup?

    I was involved in the original setup and implementation of the solution and I found it to be quite straightforward. It's not too complex. However, it does take a good amount of time, and it would be better if it was faster or easier.

    What's my experience with pricing, setup cost, and licensing?

    The solution needs better licensing options.

    What other advice do I have?

    I'd recommend the solution. If the company finds that Symantec fits their requirements, they should choose it. The product offers a lot of great features.

    Overall, I'd rate the solution six out of ten. If they had a way to easily uninstall the product and if we could figure out why it suddenly stops working occasionally, I'd rate it a bit higher.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Owner at David Strom Inc.
    All-in-one endpoint security

    What is most valuable?

    This handles not just anti-virus, but a wide collection of other protective features including device and application control, network-based intrusions, and phishing attacks. It can also scan virtual machines too.

    What needs improvement?

    The reputation system relies on having a constant Internet connection for its operations.

    What other advice do I have?

    There are three versions, include a cloud-based one, that are very flexible and easy to install and manage.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Siddharth Narayanan - PeerSpot reviewer
    Siddharth NarayananSpecialist at a tech services company with 10,001+ employees
    Real User

    With the latest feature of Machine learning & additional enhancements in SEP14, its almost next generation endpoint application in place.

    See all 2 comments
    reviewer1237086 - PeerSpot reviewer
    Service Manager with 51-200 employees
    Reseller
    Reliable, easy to use antivirus tool
    Pros and Cons
    • "It is very easy to use and keeps us secure."
    • "It would be nice to see more antivirus features for USB control."

    What is our primary use case?

    I use this for antivirus and email security.

    How has it helped my organization?

    It is very easy to use and keeps us secure.

    What needs improvement?

    It would be nice to see more antivirus features for USB control.

    For how long have I used the solution?

    I have been using this solution for over 20 years.

    What do I think about the stability of the solution?

    Is it stable product, no issues so far.

    What do I think about the scalability of the solution?

    It is highly scalable.

    How are customer service and support?

    Symantec does not have local support.

    How was the initial setup?

    Initial setup was straightforward and varies depending on machine type. I only require two engineers to maintain this tool.

    What about the implementation team?

    I was able to implement this with one other team member.

    What other advice do I have?

    I recommend this product and would rate it a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Sr India Admin at Aon Hewitt
    Real User
    Has live updates but needs to support the EDR function
    Pros and Cons
    • "The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
    • "Symantec End-point production doesn't support the EDR function."

    What is most valuable?

    The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update.

    The initial setup is straightforward.

    What needs improvement?

    Symantec End-point production doesn't support the EDR function.

    There are certain drawbacks regarding deployment. We have to leverage other things like PPM.
    Another major drawback is that we can't do the deployment from the console itself. We have to depend on other products technically.

    The reporting is not as good.

    Check detection could be improved as well.

    For how long have I used the solution?

    I've been using it for three years.

    How are customer service and technical support?

    The support from Broadcom has been good.

    How was the initial setup?

    The initial setup was straightforward. I think it's automatically configured, so we didn't have to do anything.

    What other advice do I have?

    If you only want the Endpoint Protection solution, you can go with Symantec End-User Endpoint Security. It is an awesome solution.

    However, in the case of a large user base, and you also have to take care of the deployment etc., then I would not recommend this solution.

    I would rate Symantec End-User Endpoint Security at six on a scale from one to ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Specialist at a educational organization with 201-500 employees
    Real User
    Reliable with good ransomware and general malware protection
    Pros and Cons
    • "This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
    • "Since the acquisition by Broadcom, we are no longer receiving the proper support."

    What is our primary use case?

    We used this product to protect our endpoints.

    What is most valuable?

    This product is valuable for ransomware protection, general malware protection, and network exploitation protection.

    What needs improvement?

    Since the acquisition by Broadcom, we are no longer receiving the proper support. Otherwise, we had no specific point points while using this solution.

    This product would be improved with the inclusion of EDR functionality.

    For how long have I used the solution?

    We have been using Symantec End-user Endpoint Security for the past 10 years.

    What do I think about the stability of the solution?

    This is a reliable solution.

    What do I think about the scalability of the solution?

    We have scaled without issues.

    How are customer service and technical support?

    Prior to the acquisition by Broadcom, we were receiving proper technical support. Right now, we are not getting any support from them, and we are changing products as a result.

    How was the initial setup?

    The initial setup is easy. It takes a medium-level of time to implement.

    What's my experience with pricing, setup cost, and licensing?

    Licensing is based on a yearly subscription.

    Which other solutions did I evaluate?

    We are currently evaluating other products because we are migrating, now that we are no longer receiving the proper technical support.

    What other advice do I have?

    This is a product that I would recommend, but only in the case that the support improves. I have spoken with friends of mine who are in the same position and not getting the proper support.

    In summary, this is a good product and the only major challenge is that we are no longer getting the proper support.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user1280532 - PeerSpot reviewer
    Network Server Analyst at Everport Terminal Services
    Real User
    Console makes it easy to manage and administer protection of our network
    Pros and Cons
    • "The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
    • "Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."

    What is our primary use case?

    This solution has been installed within a LAN/WAN topology, with slightly more than 300 clients, give or take. 

    How has it helped my organization?

    The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected. At the same time, illustrating in real-time the status of managed clients within the array. 

    What is most valuable?

    The Server Console is a very helpful tool for managing and administrating. 

    What needs improvement?

    Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client.

    A secondary concern is software compatibility with other important networked tools: WSUS, Desktop Central, etc, without a large number of exception rules. 

    For how long have I used the solution?

    We have been using Symantec Endpoint Protection for roughly three years.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.