Symantec Endpoint Security Reviews

We use this product for endpoint protection.

The reporting could be improved.

I have been working with Symantec End-user Endpoint Security for between four and five years. More generally, I have been working with Symantec products for almost 15 years.

Stability-wise, it is very good and we have had no trouble.

We haven't had issues with scalability. We have approximately 1,000 users.

Technical support is pretty good and we haven't had any issues.

The on-premises installation is a little bit difficult.

We have an internal team for deployment and maintenance.

The EDR options are costlier than other products.

We are currently exploring the option of upgrading this solution with a product from CrowdStrike or Symantec.

This is a good product and other than with reporting, we don't have any issues with it. I would recommend it to others based on this. There is also the issue of cost, as it is now much higher after it was acquired by Broadcom.

We are thinking about moving to the cloud, but this will require an enterprise license and it costs more when compared to the current trend in the market. This is one of the reasons that we are looking for another vendor.

I would rate this solution a seven out of ten.

We use the solution for endpoint protection. 

The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy.

The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool. 

I have been working with the product for five to six years. 

The tool is stable. 

My company has one administrator for the role. 

Symantec Endpoint Security's support is slow and inconvenient. 

Neutral

My company used Trend Micro before Symantec Endpoint Security. We chose Symantec Endpoint Security for endpoint protection. 

Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products. 

My organization is small, and we don't use other security tools. I rate Symantec Endpoint Security a seven out of ten. 

We primarily use the solution as active protection for our endpoints. We also use it for its upgrade frequency.

The solution runs very quickly.

The solution is stable.

It's quite a scalable product.

The initial setup is very simple and straightforward.

The localization could be better. It could be more friendly for local users.

It's a solution that's only in English. It makes it difficult if you, for example, speak a different language. If that's the case, and you don't understand English well, you might struggle to understand aspects of the product. They need to develop a multi-language interface.

I've been dealing with the solution for about five years at this point. It's been a while.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

We've found the scalability to be good. If we need to expand it, we can do so.

We have one customer who currently uses the product.

The initial setup is not difficult or complex. It's quite straightforward and fairly simple to implement.

I cannot recall, however, exactly how long the deployment process took.

You only need one engineer to handle the deployment and maintenance aspects. You do not need a large team.

We are integrators. We are able to handle implementations for our clients.

I cannot speak to the exact licensing costs. We recommend the solution to our clients, however, they buy the license from the vendor directly.

We are Symantec integrators.

I'd rate the solution at an eight out of ten. So far, we've been pleased with its capabilities for the most part.

I'd recommend the solution to other users and companies. We already recommend it to our clients.

Its response time is the most valuable. It is very quick.

It would be perfect if it is capable of detecting or checking ransomware.

I have been using this solution for five years.

It has been stable so far.

It is scalable. We have around 300 users who use this solution. We don't have any plans to expand its usage.

I am not the contact point for technical support, so I can't say anything about their technical support.

We have been using Symantec since I joined this company.

Its initial setup is complex. I don't really handle the configuration, but it seems that its configuration is a bit complex. Its menu is not easy.

Its price should be reasonable.

I would recommend this product because it is lightweight and consumes fewer resources.
We are satisfied with this product.

I would rate Symantec End-user Endpoint Security a seven out of ten.

This solution has been installed within a LAN/WAN topology, with slightly more than 300 clients, give or take. 

The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected. At the same time, illustrating in real-time the status of managed clients within the array. 

The Server Console is a very helpful tool for managing and administrating. 

Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client.

A secondary concern is software compatibility with other important networked tools: WSUS, Desktop Central, etc, without a large number of exception rules. 

We have been using Symantec Endpoint Protection for roughly three years.

I have used various types of anti-virus software but I have fallen in love Symantec Endpoint Protection as it eliminated all the problems I used to have.

At the University of Zimbabwe, it is now the only antivirus that is used by both students and staff after careful consideration by the University IT department. It provides end-to-end protection for computers and laptops.

1. Ever since we started using the app, we no longer have problem computers being constantly frozen-up because of viruses.
   
2. We had spent a long time fighting the Shortcut virus that was spreading around the campus but it was eliminated after we started using this solution.

The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems. I am an accounts person but ever since I started using this software I no longer have any problems with viruses.

It is only available to use on computers with higher-end specs.

I think the software should be compatible with all versions of all computers, even earlier models. This would allow all clients to be included, which is important for those who cannot afford to buy the latest computers.

The feature I find most useful is the console for reporting.

The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections.

The new version is not very stable with the latest version of Windows 10. We got a lot of crashes with this solution. 

We have about 1000 users.

It's very easy to scale.

I'm pretty satisfied with technical support.

The initial setup was quite complex. Even though it was complex, I was satisfied with the setup.

We used an integrator to implement the solution. 

We are using a pretty old solution for Symantec, so I would say the product is not quite up to date with new threats. Look for a new model of the solution. There is a new version, for example, that we don't use yet. Or you can look for a better solution for current threats.

I would rate this solution seven out of 10.

Primary usage is on endpoints, desktops, clients, and servers, and it's working okay.

It blocks malware, as it is supposed to.

We're able to tune it to work with our products.

I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes.

Stability is good.

We only have 10,000 endpoints so it's not that much, but it's working.

Depending on who you end up with, it can take a while before you get the correct support.

The out-of-the-box functionality, the vanilla setup, is okay, but then tuning is needed. Overall the setup is straightforward.

My most important criterion when selecting a vendor is that they are easy to work with.

I rate it at eight out of 10. When, say, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec.

Overall, it's really good product. It has saved us a lot of time and, most of the time, it's a self-playing piano.