Symantec Endpoint Security Reviews

I have the program installed on my desktop. A primary use case involves the prevention of outside intrusions, so that no viruses may enter.

I would like things to be cheaper in the next release, although I cannot say which specific function I am referencing.

I have been using the product for around four years. 

I cannot comment properly on customer service/technical support since this is an area handled by the IT team. Having said this, as it is on cloud it should not be too time consuming and should be easy to deploy.

As for the initial setup, it was my IT team that handled the installation and this can be done directly from the cloud. Everything is on the cloud nowadays and this precludes the need to make purchases. An advantage to cloud installation over that done on premises is that all the updates and security patches and EMP to the particular antivirus may be handled from the cloud itself.

I will continue to use this product and definitely recommend it to other users. 

It's a good proxy to control the user's access to the website. 

We never expect downtime. There is also great ease of use for my admins.

One to three years.

We have no issues with the scalability of the product. 

It's amazing. They have the local support team always here, and they also have the international level team.

I'm based out in Dubai, so we purchase these products through channel partners. There are a certain level of channel partners, like platinum or gold or silver. 

It is not cheap. 

I also have experience using Forcepoint and Websense Content Gateway. 

It is one of the best products out there. They are to the mark. 

For now it is used for virus and malware protection, we are still working on other features. We have deployed it for workstation and servers. 

Managing SEP is very easy, and also troubleshooting part is easily managed. New Version is good with new features. 

Basic features, as in every AV solutions, the virus and spyware protection are very good compare to other AV solutions in market. SONAR is one feature which I found to be exceptional

They should work on the virus definition file and agent  lighter.

Pushing agent to remote users via console is issue 

Three to five years.

Not yet.

It is very scalable.

Customer Service:

An eight out of 10.

Technical Support:

An eight out of 10.

Actually, I have not switched to Symantec, but have worked on different clients using different solutions (which include Symantec). I found Symantec to be good and easy to work with.

Initial setup is easy and simple. 

We did an in-house implementation.

It is the better product, even if it is a little on the higher side.

McAfee and Trend Micro.

• Central management
• Group update points (GUPs): They are valuable when throttling new updates through a slower WAN.

• Reduced burden of responding to alerts.
• Granular security lets lower level techs triage issues as they come in.

• Reporting without Altiris should be improved. 
• More cloud-based functionality, but that seems happening going forward. 
• It should have hypervisor level AV protection for VMs, so you do not need a client on the systems.

Five years supporting it.

Random issues with the apps. The built in firewall is tricky sometimes to get an app working in it.

No, I have not. I have always found Symantec Endpoint Protection (SEP) to be scalable.

It's a single-agent installation with many features including

• wireless protection
• application control
• antivirus control.

Previously scans were taking a long time, hours or even a day. But nowadays, when the product scans, the time taken is only 15 to 20 minutes for a full scan. This is the main improvement, because it no longer affects the day-to-day work of users.

There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again, because it helps the customer in many ways, and it's a very user-friendly feature.

Eight-plus years.

Stability is dependent on environment. It may not always be stable, because of environment. For example, there could be an issue in some environment, but in another environment there would not be an issue.

There are no limitations.

Eight out of 10.

From the start we have been using the same product.

It was straightforward.

We were evaluating other products, but according to this product's technology and the support, in these areas we thought that Symantec would be the right product.

One piece of advice I can give is, because in some environments it could behave properly, and in some environments it may not behave, you need to test it first, and then purchase.

I think that this product is very user-friendly. It has many technologies which can be easily accessed and available. There are many features. And there is a complete knowledge base article which is published to the public, so everyone has access to it.

• Fast deployment, even for highly distributed companies with centralized IT management using a distributed architecture.
• Intuitive management GUI, and very easy to learn.
• Excellent intrusion prevention features.

It has been a time saver for operational and reporting tasks related to Key Security Controls.

SEP provides visibility into threats and security incidents.

SEP can improve on virus detection, especially on zero-day threats.

Five years.

No. After finishing the product customizations, it worked as expected.

Not at all. Actually, it is far more scalable than other similar products.

The technical support is acceptable.

No.

It was a very fast deployment using the client detection features and a transparent Active Directory integration.

Trend Micro and Kaspersky.

I would advise to choose this product because it is very easy to deploy, has a performant host IPS and antivirus engine, and it provides a key source for security metrics.

All the features are valuable.

Not applicable.

Administration, agent stability, and health.

I've used this solution for three years.

The client agent is not stable. I have to keep fixing it on four to five percent.

There were no scalability issues.

Technical support is average.

We evaluated Sophos Endpoint Security and Control. We switched due to the scalability and feature set.

The installation was straightforward.

I don't have any idea about pricing and licensing, as they are related to another functional role.

We evaluated McAfee.

it's up to them what they want to go for and what is the objective and scope they have.

Symantec Antivirus is a good anti-virus software. It has a very good scanning engine and it's user interface really looks awesome. Their live support is also very professional. There was this one time that I had an issue after an upgrade, and their tech support representative successfully resolved the issue through remote troubleshooting.Renewing subscriptions is also a breeze online or via a purchased upgrade subscription from a local shop in our city. The software came pre-installed on a laptop I bought for my dad, and installing a new key after purchasing an upgrade from a local store was just a breeze. Compared to other products like Microsoft Forefront or Kaspersky Anti-virus, Symantec Anti-virus has the better user-interface. You get a dashboard with a lot of information.

One problem that I have with any Symantec product is the heavy consumption on resources. Though they claim that they have made inroads on this issue, their newest products still suffer from the same flaw.The problem lies in the very awesome-looking dashboard interface of the management application. There is too much information which can overwhelm basic users. As an advanced user, it simply has too much information which I could not use anyway. There are some widgets that are technically useless and just contributes to the already huge resource use of the application. Microsoft Forefront and Kaspersky Anti-virus has simpler but very usable management interfaces.I would less likely recommend this product to users who only have average RAM and CPU power. It will just eat your computer's resources and there are other products out there that can do the same job and has a less cluttered management interface.

If you are a fan though of Norton before (I am) and would like to get it's latest incarnation, then this product is for loyal followers like you. Just make sure that your system can handle the extra resources required for this application.