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it_user1065324 - PeerSpot reviewer
IT Associate Manager at a pharma/biotech company with 501-1,000 employees
Real User
An easy-to-use solution that is secure and works across devices
Pros and Cons
  • "The most valuable features of this solution are that it is really easy to use, and it is secure."
  • "Reporting in this solution needs improvement."

What is most valuable?

The most valuable features of this solution are that it is really easy to use, and it is secure. It will attach to the network and work through my other devices.

The product is affordable.

What needs improvement?

Reporting in this solution needs improvement. The product could be improved if it repeated data, and if it showed that data better in the analytics.

For how long have I used the solution?

I've been using this solution for six years.

What do I think about the stability of the solution?

The system is very stable.

Buyer's Guide
Symantec Endpoint Security
October 2024
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Scalability can become difficult in the user area. I think that it's costly to add the new hard disk. It's hard to add it. We have about forty users on the solution right now.

How are customer service and support?

I haven't had any problems with technical support at all. I've never contacted them.

How was the initial setup?

The setup was very straightforward.

What other advice do I have?

I think it's a very good solution for sales networks. I have wanted to try the cloud solution for Symantec but I don't know if it has been already added or not.

I would rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user765246 - PeerSpot reviewer
Senior Consultant - Infrastrute at a tech services company
Consultant
GUPs are valuable when throttling new updates through a slower WAN​, though we have had random issues with the apps

What is most valuable?

  • Central management
  • Group update points (GUPs): They are valuable when throttling new updates through a slower WAN.

How has it helped my organization?

  • Reduced burden of responding to alerts.
  • Granular security lets lower level techs triage issues as they come in.

What needs improvement?

  • Reporting without Altiris should be improved. 
  • More cloud-based functionality, but that seems happening going forward. 
  • It should have hypervisor level AV protection for VMs, so you do not need a client on the systems.

For how long have I used the solution?

Five years supporting it.

What do I think about the stability of the solution?

Random issues with the apps. The built in firewall is tricky sometimes to get an app working in it.

What do I think about the scalability of the solution?

No, I have not. I have always found Symantec Endpoint Protection (SEP) to be scalable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Symantec Endpoint Security
October 2024
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
PeerSpot user
Information Security Manager at a logistics company with 1,001-5,000 employees
Real User
Very easy to learn and excellent intrusion prevention features

What is most valuable?

  • Fast deployment, even for highly distributed companies with centralized IT management using a distributed architecture.
  • Intuitive management GUI, and very easy to learn.
  • Excellent intrusion prevention features.

How has it helped my organization?

It has been a time saver for operational and reporting tasks related to Key Security Controls.

SEP provides visibility into threats and security incidents.

What needs improvement?

SEP can improve on virus detection, especially on zero-day threats.

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

No. After finishing the product customizations, it worked as expected.

What do I think about the scalability of the solution?

Not at all. Actually, it is far more scalable than other similar products.

How are customer service and technical support?

The technical support is acceptable.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was a very fast deployment using the client detection features and a transparent Active Directory integration.

Which other solutions did I evaluate?

Trend Micro and Kaspersky.

What other advice do I have?

I would advise to choose this product because it is very easy to deploy, has a performant host IPS and antivirus engine, and it provides a key source for security metrics.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Security Engineer at Biztronz
Consultant
All the features are valuable

What is most valuable?

All the features are valuable.

How has it helped my organization?

Not applicable.

What needs improvement?

Administration, agent stability, and health.

For how long have I used the solution?

I've used this solution for three years.

What do I think about the stability of the solution?

The client agent is not stable. I have to keep fixing it on four to five percent.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is average.

Which solution did I use previously and why did I switch?

We evaluated Sophos Endpoint Security and Control. We switched due to the scalability and feature set.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

I don't have any idea about pricing and licensing, as they are related to another functional role.

Which other solutions did I evaluate?

We evaluated McAfee.

What other advice do I have?

it's up to them what they want to go for and what is the objective and scope they have.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2628 - PeerSpot reviewer
Network Engineer at a university with 51-200 employees
Vendor
Symantec EndPoint - Provides Great Level Of Security

Valuable Features:

Symantec EndPoint Protection is a package of protection against different types of threats and vulnerabilities. It contains anti spyware and antivirus programs for Window and Linux. Complete solution for client server architecture. It provides great security for network threats.

Room for Improvement:

It consumes high resources and sometimes slows down the processing. It takes too much time to complete a scan. It does not fix all types of Viruses and Trojans.

Other Advice:

It is a powerful antivirus of both physical and virtual environments. It is one of the best antivirus packages.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user6579 - PeerSpot reviewer
it_user6579Engineer at a tech services company with 1,001-5,000 employees
Consultant

Great Review by Haseeb,

Agree with Haseeb, that the product consumes high amount of memory and that results into slower system. And also like to describe features like, it provides easy to use and intuitive Admin Panel, and dashboard to monitor overall scanning process.

it_user2721 - PeerSpot reviewer
IT Administrator at a tech services company with 51-200 employees
Consultant
Symantec Endpoint Protection is the most popular, easy to use and high performance security software.

Valuable Features:

・ Symantec Endpoint Protection provides state-of-the-art defense against all types of attacks and seamlessly integrates the essential antivirus security tools needed into a single, high performance agent with a single management console. • Symantec Endpoint Protection offers the following features: anti-virus, anti-spyware, firewall, intrusion prevention system, application control, device control, and proactive threat scanning. • As an optional feature, the Symantec Endpoint Protection Manager can be integrated with the Active Directory. The Symantec Endpoint Protection Manager can import the organizational unit and the account data and synchronize that data with the Active Directory automatically.

Room for Improvement:

・ Windows only. Remote management requires IE. Client messages can be confusing. Learning how to configure can take time. ・ Some of the messages that clients receive are not easy to understand. Instead of saying that spy/virus ware is blocked, the client receives a confusing message about HTTP common name traffic detection. ・ During scans and attacks it slower downs the system, making it very difficult to work.

Other Advice:

This is the most comprehensive centrally managed endpoint security solution for businesses. It includes a host-based intrusion protection system (HIPS), device control, anti-malware, a network IPS, and a software firewall. Client policy is almost infinitely tweak-able from a central console—practical for large enterprises but a bit of overkill for the average small business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

I've used Symantec Endpoint Protection for about a year now. Overall it has done its job, but I don't use the firewall or application management features. Once I got all the exceptions policies in place it seemed to have less impact on my critical infrastructure. It's easy to deploy to clients and doesn't create lag issues to end users. The only issue I've encountered but very rare is that sometimes the users definitions don't update. I fixed this by removing it and redeploying the service. Everything worked fine from that point.

See all 2 comments
it_user701514 - PeerSpot reviewer
Responsable de Infraestructura at a tech services company with 201-500 employees
Consultant
Useful against the day-to-day viruses and security threats

What is most valuable?

Confidence and stability are the most valuable features. For years, it has been top in this area.

How has it helped my organization?

It has been very useful against the day-to-day viruses and security threats.

What needs improvement?

The custom reporting and real-time monitoring (the customizable dashboard) need improvement.

For how long have I used the solution?

I have used this solution for more than 10 years.

What do I think about the stability of the solution?

We have experienced a few stability issues in 10 years.

What do I think about the scalability of the solution?

There were no scalability issues. I work in medium-sized organizations.

How are customer service and technical support?

The few times that I contacted technical support, it was very good.

Which solution did I use previously and why did I switch?

I was using McAfee. Ten years ago, the central administration was a lot better than Symantec.

How was the initial setup?

The installation is really intuitive.

What's my experience with pricing, setup cost, and licensing?

Symantec is a little more expensive, but it works!

What other advice do I have?

Read the best practice guidelines so as to configure/tune up your environment nice and easy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at a tech services company with 10,001+ employees
Vendor
We never expect downtime. There is also great ease of use for my admins.
Pros and Cons
  • "We never expect downtime. There is also great ease of use for my admins."
  • "It's a good proxy to control the user's access to the website."
  • "It's not cheap."

What is our primary use case?

It's a good proxy to control the user's access to the website. 

What is most valuable?

We never expect downtime. There is also great ease of use for my admins.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

We have no issues with the scalability of the product. 

How is customer service and technical support?

It's amazing. They have the local support team always here, and they also have the international level team.

What about the implementation team?

I'm based out in Dubai, so we purchase these products through channel partners. There are a certain level of channel partners, like platinum or gold or silver. 

What's my experience with pricing, setup cost, and licensing?

It is not cheap. 

Which other solutions did I evaluate?

I also have experience using Forcepoint and Websense Content Gateway. 

What other advice do I have?

It is one of the best products out there. They are to the mark. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.