Symantec Endpoint Security Reviews

Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it.

What I've found the most valuable is that it's stable and easy to use. Device control and management is especially easy.

Some vendors are starting to give Symantec Endpoint Security a run for their money. Even Symantec's basic DLP features are getting to a point where they're good enough for some organizations' endpoint security needs. The company should be anticipating this. It might be a good idea to introduce some additional features to Symantec Endpoint Security.

I have been using this solution for five to six years.

Symantec Endpoint Security is stable and easy to use.

I have not had much experience with their tech support. 

Installation is was straightforward for us. There was not very much to it.

We did get some vendor support but six or seven of our engineers were involved in the process.

Symantec Endpoint Security does have some aggressive competitors and they're offering very competitive pricing. Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product.

We evaluated one other antivirus, but I forgot its name. Symantec Endpoint Security was way better compared to that product.

Our primary use for this solution is for antivirus, website protection, and malware protection.

The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses.

Better communication and coordination with Microsoft would help to prevent delays that are frequent when operating system updates are released. As it is now, when a new build from Microsoft comes out, we get warnings to say that certain applications are not compatible. We sometimes just have to wait until a new version of this solution is released in order for it to work properly. One of the problems is that Microsoft releases updates often, and sometimes they don't tell anybody. This can lead to the whole configuration being corrupted.

I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers. 

This solution is very stable. It is "install and forget".

Once you install the solution on the server, it is very quick when it comes to updating the clients. Specifically, it sends packages really quickly to all of the clients to ensure that they have the latest build. It is transparent and quick.

This solution is constantly in use. It runs 24/7.

We have between sixty and seventy people, both IT and non-IT staff, who use this solution. The latter are primarily working in Microsoft Office and SharePoint environments.

The technical support is ok. You create a ticket and depending on what the issue is, and whether it is an emergency, they give it a level such as one, two, or three. After this, they take action and they are pretty good.

Most of the solutions to things like installation issues or other incompatibilities, they are quick on creating "How to" pages in their help.  

My understanding is that we were running Kaspersky before this solution was implemented, but I was not here at the time.

The initial setup is straightforward. Also, we have just updated, and the installation over the top of the old one was perfect. It saved all of the data that we had configured from the beginning, did a backup, installed the new version, and deleted the only one. It was good and simple.

The deployment takes approximately one hour, and one person can handle both deployment and maintenance.

We performed the installation in-house.

This solution protects us and we do not get any viruses, so this can be considered the return on our investment.

We receive a discounted price for this solution because we are a non-profit organization. There are no costs in addition to the standard licensing fees.

I was not at this company when the solution was selected.

My advice for anybody implementing this solution is to consider the rules that you want to define. Installation is straightforward, but you can make it simple, or you can make it pretty complex.

For example, you can set up specific groups for in-house or external users. You can also install clients that only touch base occasionally, such as logging into the internal environment once per year. It can also be used on Virtual Machines, where the client's resources are limited or restricted. In a hosted environment, it does not have to be installed on the individual VMs. It can run on the host and it will scan everything.

There is also a cloud version of this product out now, which covers people who are more cloud-based.

So far, I find that this product works pretty good.

I would rate this solution a nine out of ten.

On each desktop, we have Symantic End-User Endpoint Security installed to control the use of any unauthorized software, any unauthorized files being downloaded to the workstations, and so on.

It is a scalable product and is average stability-wise.

As for improvement, it would be good to have Symantic End-User Endpoint Security integrate more with other cloud computing providers rather than being a standalone product.

The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails. We certainly don't have any control over what can be adjusted in the actual filter. So, we still have a 50/50 chance of a suspect email being legitimate or not.

It would be good if they can partner with one of the other big players who provides enterprise software that includes it with the product rather than having to buy their software separately.

I've been using it for the last two years.

Stability-wise, this solution is average. Because it's not cloud-based, where it's being updated continuously, there are times when it displays something on all the workstations and disables the workstations. We then would have to call the consultant to come in and apply some updates.

It is scalable. It's being used universally by all workstations in my organization. We have 10 users.

We have not had a positive experience with technical support. 

Implementation was done remotely by the provider to the actual domain server. A consultant performed the implementation.

The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat.

If you have the opportunity to have an integrated security product, go with it instead of Symantic End-User Endpoint Security.

It does what it says on the box, but there are so many other products that do the same thing but better. So, I would rate Symantic End-User Endpoint Security at seven on a scale from one to ten.

We use the solution as endpoint security.

The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful. Additionally, having a single console that allows interaction with other security products would be great.

A lot of people have moved to their homes because of the pandemic and this has made endpoint security a crucial part of our protection against threats. Having full integration is very important for all the hardware to work together. If there is any strange network behaviour, all the hardware should work the first time to bring the security flaw forward to be actioned and solved. This only can happen if there are proper communication and integration with other hardware products.

I have been using the solution for approximately seven years.

I have been using the solution for a long while, it has been stable.

I have found the solution to be very scalable, we have 700 employees using the solution in our organization.

The customer service was good.

Before using this solution we used Trend Micro and McAfee. We have currently changed solutions and no longer use Symantec End-user Endpoint Security and we are back with Trend Micro.

The installation was very easy for us to manage, it was not a problem at all.

We used a partner to help us with the implementation and the full deployment took approximately one month. We currently have one administrator and a few engineers to manage the maintenance and deployment of the solution.

There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy.

We currently use Micro Trend because of our partnership company uses it with over 100 organizations.

I do not recommend the solution because we are using a different one currently.

I rate Symantec End-user Endpoint Security a seven out of ten.

A couple of our customers have deployed and are using Symantec Endpoint Protection.

I joined COMPAREX eight months back, and they have been using Symantec Endpoint Protection for two and a half years.

Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud.

It has very unique features, which are not available with other vendors. E.g., there is a feature called SONAR.

You can integrate it using ATP, so all the endpoints communicate to each other on the security platform. 

17 million sensors are fitted all over the world. 

About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files.

Symantec Endpoint Protection is stable product, if you compare it other vendors, like McAfee or Trend Micro. McAfee was acquired by the Intel, who is very not strong in security patterns.

Our German team manages the maintenance.

The scalability is okay. I would rate it as a nine out of ten. Users are a bit afraid of the integration with ATP, as it is increasing scan times when downloading up to two to seven seconds.

We have around 2500 employee over all the globe. All the endpoints on laptops or desktops are running Symantec Endpoint Protection. Apart from that, we have multiple customers who have deployed the Symantec Endpoint Protection solution.

The technical support is very good. They have an Indian support team, so there are no delays in receiving support.

Their R&D teams are very strong in remediation.

We were previously using Trend Micro Smart Protection Complete.

The initial setup is very straightforward, not complex.

Deployment time depends on the user size. E.g., 200 users can be implemented in two days.

We have a dedicated delivery team to deploy the solution.

It is very easy to configure. There are no challenges when implementing this solution.

We have seen ROI.

Each annual client license is around 1200 or 1600 INR.

Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license.

It is a very good product. They are a very strong leader in the Indian market.

Endpoint protection. The performance has been adequate, not great.

The biggest benefit right now is that we have a lot of people who know it well. Based on what we've seen, we don't think it's the best solution out there. But it catches basic things.

Protecting data, protecting end-points.

The biggest thing I would like to see is malware remediation, if there is some kind of outbreak. We'd like to see better remediation and better detection and response. It's pretty good at capturing things, but it doesn't stop everything, so better machine learning would be helpful.

It has been around a while but I don't think it has successfully made the jump into next-generation features, like a lot of its competitors have.

It's fairly scalable. It meets our needs from a scalability standpoint.

Symantec tech support is fairly good, a little hard to get a hold of sometimes, but fairly good overall.

We are switching because we don't feel that Symantec as a company is keeping up with next-generation trends. They just seem to be resting on their accomplishments too much and don't seem like they are progressive.

The most important criteria when selecting a vendor are a highly rated, good product - that factor is at the top of the list. Also, good functionality, good support, good price, and good margins, since we resell.

We have been working with Sophos for a couple of years now, and we finally decided to make it official and move forward with them instead of Symantec. I like the Sophos story. I like their solution. I like their holistic approach. And their support is really great.

I would rate Symantec's solution a six out of 10. It's not as feature-rich with next-generation technology, as a lot of its competitors are.

My advice would be, look at something else. Don't look at Symantec. Look for something that has a more holistic approach.

It helps me with the security policies that I make. I can change policies quickly and easily.

The valuable features are device control, SONOR, and anti-virus.

Device control in Symantec is not limited to only some devices. You can add any device you want, so that it can become a part of the policy you made. The anti-virus feature is very good.

I would like to see improvements in the anti-virus and the device control features.

Anti-Virus: I would like to see Symantec improve the ant-virus to stop and detect Ransomware and email attachments. Symantec is weak with Ransomware. I would like to see the anti-spam for Outlook improve the scanning and blocking of attachments.

Device control: I would like to see an improvement in the USB control, because it sometimes creates a conflict with USB printers.

I have been using this solution since 2006.

There were no stability issues.

Customer Service:

Customer service is very good.

Technical Support:

I used technical support through a vendor and they were very good.

The initial setup was easy and I had no problem with it.

I evaluated other options like McAfee and Sophos, but they weren’t good enough for me.

Symantec's Endpoint Protection Small Business Edition earns high marks from AV-TEST for protection and usability. However, this antivirus software doesn't scan email, a vulnerability in today's digital age. It might be the best choice for antivirus protection for your small business but that depends on the features and functions most important for your business and your security.
just make sure thats you are always update and you have the latest release.

This is very good product. My advice is to calculate your needs. Make a decision based on an accurate assessment of the price, the licensing, and the support.

When I choose a product, I look for stability, security, and safety.

This product is an antivirus system and a firewall system for our companyh. We are customers of Symantec.

The product provides great security and is very user friendly. I'm happy with the dashboards and interface. 

We have issues when we install in older systems, such as Windows 7, it's difficult to carry out the set up on these systems.

We've been using this solution for nearly three years. 

The solution is stable. 

We only have around 30 users so scalability is not an issue. 

We had some issues with licensing registration on the company website. We pay on an annual basis and it's a fair price. 

I rate this product an eight out of 10.