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Synology DSM Reviews

Vendor: Synology
4.5 out of 5

What is Synology DSM?

Featured Synology DSM reviews

Synology DSM mindshare

As of April 2025, the mindshare of Synology DSM in the Backup and Recovery category stands at 1.8%, up from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Backup and Recovery

PeerAnalyst reports based on Synology DSM reviews

TypeTitleDate
CategoryBackup and RecoveryApr 1, 2025Download
ProductReviews, tips, and advice from real usersApr 1, 2025Download
ComparisonSynology DSM vs Veeam Data PlatformApr 1, 2025Download
ComparisonSynology DSM vs ZertoApr 1, 2025Download
ComparisonSynology DSM vs Commvault CloudApr 1, 2025Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.316.4%94%423 interviewsAdd to research
Commvault Cloud4.37.4%95%109 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Government
8%
Manufacturing Company
7%
Comms Service Provider
7%
Retailer
7%
Educational Organization
6%
University
6%
Wholesaler/Distributor
6%
Financial Services Firm
5%
Healthcare Company
4%
Legal Firm
4%
Non Profit
3%
Construction Company
3%
Hospitality Company
3%
Media Company
3%
Outsourcing Company
2%
Insurance Company
2%
Consumer Goods Company
2%
Engineering Company
2%
Real Estate/Law Firm
2%
Recreational Facilities/Services Company
2%
Pharma/Biotech Company
1%
Performing Arts
1%
 

Synology DSM reviews

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Michael Adejoh - PeerSpot user
Solutions Manager at Excel Connect Ventures
Verified user of Synology DSM
Oct 2, 2023
Reliable and cost-effective

Pros

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

Cons

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
SH
Cybersecurity Profeesional at Self Employeed
Verified user of Synology DSM
Oct 6, 2023
Seamless and feature-rich tool for enhanced data management

Pros

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

Cons

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
Find out what your peers are saying about Synology DSM. Updated March 2025
842,767 professionals have used our research since 2012.
MarcioOkubo - PeerSpot user
Sales Manager at Storageone
Verified user of Synology DSM
Aug 21, 2023
A cost-effective and easy-to-use solution that can be used for data replication

Pros

"Synology DSM is very easy to work and operate."

Cons

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
MH
Group Information Technology Manager at Promoseven Holdings
Verified user of Synology DSM
Jan 12, 2024
A highly stable solution that provides good security and connectivity

Pros

"The most valuable features of Synology DSM are its security and connectivity."

Cons

"Users may lose their data if they don't configure the solution properly."
Manuel Schulte - PeerSpot user
Python Developer at BNP Paribas Asset Management
Verified user of Synology DSM
Nov 12, 2023
A reliable and user-friendly solution for effective backup, storage, and multimedia needs

Pros

"The most valuable aspect is its ability to handle multiple disks."

Cons

"The only bothersome aspect is that the device is aging."
Andry Rakotozafinirina - PeerSpot user
Chief Technology Officer at CPP-SYSTEM
Verified user of Synology DSM
Sep 28, 2023
Product version discussed: DS218+
A solution to manage our local users, create a file-sharing network, and provide remote access to our files
PeerSpot user
Software Engineer at a comms service provider with 51-200 employees
Verified user of Synology DSM
Aug 23, 2023
A good backup for virtual machines with an easy initial setup phase and a good interface

Pros

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine. "

Cons

"The product's only shortcoming is pricing, as it is an expensive solution."
AZ
IT Specailist at Port To Port International Corp
Verified user of Synology DSM
Sep 26, 2023
A stable backup tool with great technical support that is easy to use

Pros

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

Cons

"Synology DSM's user interface is not quite intuitive. "