Tableau Reviews

The primary use case of this solution is for the BI daily usage and all of the KPI for analysis.

It does many things.

The most valuable feature is the aggregation function.

It will be good if the server could be more stable, and I would like to have the technical service to be more reliable. 

I would like a better response time without having to wait for a week just to get feedback.

I have been using Tableau since 2016.

We update often and are using the latest version for both the server and the desktop.

I think currently we are suffering a lot of technical issues.

I am not sure if this is something encountered by other companies, but currently, the Tableau server is not really stable. We have many interruptions in the Big Tree.

It may not be related to the project directly, but because the server itself is not stable, it can impact everything, such as the performance.

We have more than 10 users in our company who use this solution on a daily basis.

We allow everyone in our company to use it. We don't really need to scale it. We use it as a platform to share the company's performance. It's not something that is being used by the entire company already.

Technical support needs improvement. The response time is very poor.

We have contacted technical support several times, but the response time is really slow. Sometimes, it can take up to one month to solve any issue.

Previously, we had not used another solution.

The initial setup was not straightforward. It was complex.

It was hosted within our own server. When we set up the Windows server, installed the product, and did the configuration on our end. It was complex, but not extremely complicated.

We implemented this solution in-house within the company, but the maintenance is done by the supplier, which is Tableau. They will update their products from time to time and all that we need to do is install the latest version.

It's an annual fee with everything included but it's quite expensive.

It's hosted on the Tableau server and hosted within our infrastructure and hosted in AWS.

I would recommend this solution to others with the understanding that they will not receive an instant response from Tableau technical support.

Also, because of the pricing, it may not be something suggested for a startup company.

I would rate this solution a five out of ten.

• Easier to use

• Consultant engagement
• Margin analysis 
• Project break-even point (analysis of the project)
• SLE of projects

Tableau's very stable.

So far, so good.

There are two faces of Tableau. One face is Tableau partners. They are very few, and Tableau was only a subsidiary with no support and no representative in Brazil. Now they are represented. 

Really, there aren't many problems with Tableau.

ClickView. ClickView seemed easy to use, very simple, but it could not support the whole company. It couldn't be scaled.

We looked at Oracle BI. It seems that it's very easy to use, very competitive against Tableau, and it's a little bit cheaper. It seems that we have a competitive advantage going with Oracle. 

Oracle in the past had OBIEE that was hard to use, very expensive, and modeling was hard. Changing the modeling was difficult. We decided not to go with Oracle at that time. Now it's cloud-based, the TCO is very cheap. But we had already gone with Tableau.

We only it for the financial side of the company. We don't use it on other projects, for example, the production side, the IT of the company. Only for financial. I would say that the result is we have a lack of users, it's only part of company; we don't have a whole view of the business.

The live connection to data and publishing are the most valuable features of Tableau. You can connect to your data almost wherever it resides in a straightforward, simple connection. Your local dashboard is only one click away from being online and shareable with other users.

I have used Tableau in the last couple of companies I worked for and it helps any organization that has clients who need visualization.

It can also be very useful for internal purposes.

I would love to see some easier ways for predictive analysis or machine learning in Tableau. The only way to do it at the moment is manually and with the integration of other tools. I’m used to everything being fast and easy in Tableau and I think that can be a significant upgrade.

I have used it for four years.

I did not encounter any issues with deployment, stability or scalability. However, I would prefer an updating system within the tool instead of going to the website and downloading newer versions. Also, major updates are installed as a separate software on your PC, which can only be useful in some rare cases.

Technical support can sometime take a while to respond, but they are very helpful and friendly.

I use a lot of other tools, such as QlikView, because we deal with different clients who use different tools, so we need to have expertise in the different tools provided by the market leaders.

Initial setup is very straightforward and easy. You can install the desktop version in one click with no setup needed. As for the server version, the setup is also easy for non-technical users by following some simple step-by-step guides.

I have implemented through a vendor team and in-house. Because the implementation is easy, I would advise staying up-to-date and always using the latest releases.

ROI is strictly related to how are you using the tool. You can publish dashboards and embed them in a live website which can bring you more hits, or you can provide your users/clients access to your Tableau server, which is related to how much they are paying for that. Use your licenses wisely so they are worth the high amount you’re paying.

The most important thing that people need to know is that Tableau is ONLY a visualization tool (the best in the market). Don’t confuse it with other business intelligence, big data or data analytics tools. If you want to do fast and good looking customizable and interactive visualizations on data from one or multiple sources, Tableau is your tool.

Great visualization tool!!! Connectivity to many different types of data sources. Great flexibility with function/features used to produce the visualizations and make them interactive for end-users.

The Tableau server piece isn't as mature but it getting better with time. I think they are missing a Power User setting in the administration/monitoring tools that will allow people to see what's going on with the server, extract refreshes, etc...without having full admin access.It's expensive to use at an enterprise level. Performance can be tricky on large datasets (>10 or 20M records). Tableau can handle the large volume, but what/how you use the features in the viz can have significant impact on how snappy the viz is for end-users.

We primarily use the solution in order to get to know the data. Companies get to really explore and feel like the creators of their own destiny. Tableau is very different from and the other BI technologies I have used. They say that the main goal is not a dashboard; you're altering your exploration of the data.

Tableau in French is translated roughly to a blank page. You can do whatever you want on it. In that sense, Tableau is so amazing. It really helps us manipulate and understand data in interesting ways.

They have advanced statistics features that you can easily apply to your data. For example, I can do very quick calculations. In other software, I would have to code a bit to really work on that logic. In Tableau, it is drag and drop. You can drag and drop to calculate the annual growth year over year. It's so simple. Boom, there you have it. 

They have advanced forecasting features. You can just select your dataset and select which model that you want to apply. You can use a stack, linear, exponential, or logarithmic algorithm. Tableau actually lets you drag and drop in order to see what a build is going to be like. Forecasting is rather new. It was introduced last year. 

The maps and colors and interface are all fantastic. 

The attention we receive from the partner manager would be an issue for us. The use case to have them is a bit niche. Not everyone wants a cookie-cutter analysis and it ends up being plain and not very specific. It's nice sometimes to do that. The expert analysts work on the solution once or twice or three times, and they get to a final dashboard. However, if you use a Tableau final dashboard, you can feel that it was not designed to just be used as a dashboard. Playing with that dashboard is not the end-game. It is not the final objective. 

There are two types of users. There are those that are smart and proactive and constantly discovering new cases. Those are the ones that will benefit from Tableau. The others tend to just want to use dashboards, and they won't get as much out of the experience.

The data entered into Tableau must be clean. Otherwise, it won't work properly.

The support for vendors could be a bit better. There isn't much helpful communication happening.

My company has been working with the solution for about five years. In terms of myself, I have only worked with it for two and a half years.

We do have salespeople from Tableau that look to us and they do give information. However, I asked a month now today if they could give us a heads-up on Tableau's new features and Tableau's new pricing scheme for the new commercial people that have been entering the company. Our partner portal is not working anymore. We haven't been given much attention from the partner manager. We're not mad, don't think about that. However, it is something we need access to.

I stated that point with them. The salesperson from Tableau was sending emails to the partner manager to set up a one-hour chat with them to go over new features and in regards to the onboarding to new people. She hasn't answered. It's very volatile on their end, as they do change their personnel very often, and it's very difficult to keep track of that. They do not say, "Hey, Adrian, I am leaving the company. This person is the one that's going to be taking care of you guys. Let me schedule a meeting." That has been an issue. 

We are using the latest version of the solution at this time. 

We're partners and we're currently working with Tableau.

Those considering the solution must be aware that Tableau is not an end-to-end platform. Tableau is a data analytics platform that works perfectly well, however, it has to be given an input that is clean, that is perfect. The information has to be very structured, very clean, very perfect. Once you have that, Tableau works very, very well. However, if you think that Tableau is going to solve your data problems as a whole, you are confused because you need a middle manager to help you with that.

Some people have used the Azure components to do the data clean, and preparation and finally put it into a data warehouse or a database in an imperfect fashion. After that process is done, then you can connect Tableau. Not before. That will be a mistake. A lot of companies have suffered that due to the fact that they weren't aware they needed clean data.

I'd rate the solution at a nine out of ten due to the weakness on the data preparation side. It is not a weakness as they do not brand themselves to be clear the data needs to be clean, however, so no one should be shocked. I love it for the most part and find it a very interesting solution.

Sales dashboards for management, which were implemented initially in v.10.2, then upgraded systematically with new releases to v.10.5.

The solution is being delivered to our customer, who appreciates the insights generated from the reports. It is easy for them to drill into the details and use interactive charts. This provides a great value-added once stepped out from the Excel tables era. 

Definitely ease of use and interactivity. We found Tableau has the quickest learning time out of the few other BI reporting tools that we have used. 

We would much appreciate an option for copying/moving objects between different pages and a possibility for teamwork when working on the same dashboards.

One to three years.

The dashboard with graphs is this product’s most valuable feature.

Previously, we were maintaining an Excel file for graphs and tables. With Tableau, dashboards are released and we have requested employees to access the data directly from the dashboard. Also, now the process is automated, so there are no manual errors.

I feel Tableau didn't cater to each and every requirement within the team. For example, we have an SSAS cube and I don't remember that I could connect that in Tableau. Maybe in the latest version this has been taken care of.

I used it for 18 months.

I did not encounter any deployment, stability or scalability issues.

Technical support was very good. 7/10.

I had been using SSRS, but the company where I worked had started using Tableau before I joined it.

It is a nice product and quick to get started, as compared to other products and technologies.

The use is only academic, for the moment.

I've used it for six months.

No issues encountered.

No issues encountered.

No issues encountered.

Customer Service:

I've not needed to contact them.

Technical Support:

I've not needed to contact them.

It was easy to setup.

We did it in-house.

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