The most valuable feature of this product is its visualizations.
Solution Architect at a tech services company with 1,001-5,000 employees
It helped us deliver dynamic visualizations and dashboards to our clients. Performance degraded when we scaled up backend data.
What is most valuable?
How has it helped my organization?
It helped us deliver highly dynamic visualizations and dashboards to our clients.
What needs improvement?
It is not scalable at the enterprise level. Performance degraded massively when we scaled up backend data.
They have not developed a feature to re-use components.
For how long have I used the solution?
We have used Tableau for over one year.
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Tableau
December 2024
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What do I think about the scalability of the solution?
Performance degraded while scaling up the database.
How are customer service and support?
Customer service is average.
Which solution did I use previously and why did I switch?
SAP BusinessObjects does not offer similar visualization. Tableau’s visualizations are definitely a plus.
How was the initial setup?
Initial setup was straightforward.
What about the implementation team?
In-house and client site implementation. Product manuals helped achieve it.
What's my experience with pricing, setup cost, and licensing?
The per-user licensing model needs to be improved, based on the type of user. Currently, all users have to pay the same price, irrespective of user type.
What other advice do I have?
It is very good for local standalone databases. Enterprise-level implementation degrades performance.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager at a pharma/biotech company
We used it to automate the visualization process, so there are no longer manual errors. It didn't cater to each and every requirement within the team.
What is most valuable?
The dashboard with graphs is this product’s most valuable feature.
How has it helped my organization?
Previously, we were maintaining an Excel file for graphs and tables. With Tableau, dashboards are released and we have requested employees to access the data directly from the dashboard. Also, now the process is automated, so there are no manual errors.
What needs improvement?
I feel Tableau didn't cater to each and every requirement within the team. For example, we have an SSAS cube and I don't remember that I could connect that in Tableau. Maybe in the latest version this has been taken care of.
For how long have I used the solution?
I used it for 18 months.
What was my experience with deployment of the solution?
I did not encounter any deployment, stability or scalability issues.
How are customer service and technical support?
Technical support was very good. 7/10.
Which solution did I use previously and why did I switch?
I had been using SSRS, but the company where I worked had started using Tableau before I joined it.
What other advice do I have?
It is a nice product and quick to get started, as compared to other products and technologies.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tableau
December 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Sr. Database Architect at a tech services company with 501-1,000 employees
You can publish dashboards with Tableau Desktop and share them throughout the organization.
What is most valuable?
You can publish dashboards with Tableau Desktop and share them throughout the organization.
Mapping really is a very beautiful feature.
How has it helped my organization?
Now all managers can interact with the dashboards in real time. This will help them become aware of each KPI in the dashboards.
What needs improvement?
I would like to see them add new charts, especially gauges, which are unfortunately not currently available in Tableau.
For how long have I used the solution?
I have been using it for more than two years.
What was my experience with deployment of the solution?
I have not really encountered any deployment, stability or scalability issues. It’s a great product.
How are customer service and technical support?
Customer service and technical support are very good.
Which solution did I use previously and why did I switch?
I also evaluated MS Power BI, but Tableau is more user-friendly, not as complicated and not buggy like MS Power BI.
How was the initial setup?
Initial setup is straightforward. Just two or three clicks, and the product will be available. :)
What about the implementation team?
Implementation was done in-house.
What other advice do I have?
Really, it’s a great product, and very interesting. You will love the data you see when you use the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Tableau reseller.
Solution Engineer - QlikView/Qlik Sense at a consultancy with 10,001+ employees
It offers storyboarding and a responsive design. It needs to allow for more complexity in data joins and creation.
Valuable Features
- Ease of creating dashboard objects
- Variety of dashboard objects
- Visual appeal
- Storyboarding
- Scalability
- Responsive design
Room for Improvement
It needs to allow for more complexity in data joins and creation. It needs to allow for designers to create objects together on one page instead of each object having its own page before then bringing them all together. They need to offer a personal (i.e., free) edition.
Use of Solution
I have been using Tableau for six months.
Customer Service and Technical Support
Customer service and technical support are very good.
Initial Setup
Initial setup simplicity or complexity depends on the project and the systems already in place. As for the tool itself, initial setup is straightforward.
Implementation Team
I have implemented it in-house and with a vendor team. Business needs need to be fully understood and documented. Most of the issues have always been data related. The development team and the business HAVE to get a full understanding of what the data is, where it is stored, and how it is stored. BUSINESS RULES and a DATA DICTIONARY are a must.
Other Solutions Considered
Among Tableau, QlikView, and Qlik Sense, I prefer QlikView, due to its higher customization capabilities, its associative nature, and its ETL features.
Other Advice
Standardization in design/development is crucial. FULL communication and documentation with EVERYONE is needed. I don’t know how much time has been lost or efforts duplicated because of a lack of all this.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Manager (Exco level) & Executive Director at a retailer with 51-200 employees
URL to a comparison of "2 BI giants"
I found a comparison at the following URL - thought it might be worth sharing
https://www.experfy.com/blog/qlikview-vs-tableau-re...
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer-Product Development with 5,001-10,000 employees
Compared to OBIEE, Tableau is more visually appealing and has less performance issues.
What is most valuable?
Ease of use, In-Memory data storage, native connectors for different DB’s and many more
How has it helped my organization?
We're a service based company and we most of the times get adhoc requests for implementing reporting. Since Tableau helps us create rich and meaningful visualizations in a short time frame, it’s helping us improve our business.
What needs improvement?
ETL functionality to be incorporated and Server to be improved in terms of including more features in Web Authoring, Quick steps in replacing data source connection credentials etc.
For how long have I used the solution?
I’ve been using Tableau for 2.5 years.
What was my experience with deployment of the solution?
- Tableau Desktop: No
- Tableau Server: Not meeting the hardware requirements
- Otherwise, deployment is smooth.
What do I think about the stability of the solution?
No. Just that hardware requirements need to be met.
How are customer service and technical support?
Customer Service:
Excellent
Technical Support:Excellent
Which solution did I use previously and why did I switch?
I’ve used OBIEE. When compared to Tableau, visualizations are not visually appealing and I also had performance issues.
How was the initial setup?
Straight Forward in both Tableau Desktop and Server.
What about the implementation team?
In-house team
What was our ROI?
I cannot say a specific number, but lots of projects are using Tableau for their reporting solutions.
What's my experience with pricing, setup cost, and licensing?
We’d bought 10 licenses initially and cost was discounted by $100 per license. No day-to-day cost but, we’ll need to pay maintenance of $500 per year.
Which other solutions did I evaluate?
Qlikview, Pentaho.
What other advice do I have?
People should use Tableau because it is fast and visualizations will be rich.They can reduce the resource cost as reports can be done by a small team and does not require too much technical expertise.
Disclosure: My company has a business relationship with this vendor other than being a customer: Tableau partner
Project Manager
Easy to use, very stable
What is most valuable?
- Easier to use
What needs improvement?
- Consultant engagement
- Margin analysis
- Project break-even point (analysis of the project)
- SLE of projects
What do I think about the stability of the solution?
Tableau's very stable.
What do I think about the scalability of the solution?
So far, so good.
How is customer service and technical support?
There are two faces of Tableau. One face is Tableau partners. They are very few, and Tableau was only a subsidiary with no support and no representative in Brazil. Now they are represented.
Really, there aren't many problems with Tableau.
Which other solutions did I evaluate?
ClickView. ClickView seemed easy to use, very simple, but it could not support the whole company. It couldn't be scaled.
We looked at Oracle BI. It seems that it's very easy to use, very competitive against Tableau, and it's a little bit cheaper. It seems that we have a competitive advantage going with Oracle.
Oracle in the past had OBIEE that was hard to use, very expensive, and modeling was hard. Changing the modeling was difficult. We decided not to go with Oracle at that time. Now it's cloud-based, the TCO is very cheap. But we had already gone with Tableau.
What other advice do I have?
We only it for the financial side of the company. We don't use it on other projects, for example, the production side, the IT of the company. Only for financial. I would say that the result is we have a lack of users, it's only part of company; we don't have a whole view of the business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Engineer at a computer software company with 201-500 employees
Offers a very good sound analysis quotient, is very intuitive and provides good performance
Pros and Cons
- "Provides a very good sound analysis quotient."
- "Could have more integrations with different platforms."
What is our primary use case?
We use this solution as well as provide it to our clients. It's generally used for visualization and reporting.
What is most valuable?
This solution has a very good sound analysis quotient attached to it, it's very diligent in that way. It's also simple to implement, very intuitive and provides good performance. It's easy to use.
What needs improvement?
The solution is integrated reasonably well but I'd like to see some custom connectors and more integration with different platforms.
What do I think about the scalability of the solution?
The solution is definitely scalable.
How are customer service and technical support?
Tableau provides pretty good technical support. I have been interacting with them for a long time and never faced any issues
How was the initial setup?
The initial setup is very straightforward, there's nothing complex about it.
What's my experience with pricing, setup cost, and licensing?
Tableau has variable licensing models, the cost is usually based around the number of developers and users.
What other advice do I have?
I recommend this solution. We are constantly promoting Tableau.
I rate this solution an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: December 2024
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Would be nice to know if the comparison is based on the current levels of both products. The matrix might not include QlikSense functionality?
Nit-picking.... When certain functionality isn't supported / in the product, the score should be '0' not '1'.