Tableau Reviews

The most valuable features of this product are:

• Easy-to-create dashboard
• Friendly user interface
• ShowMe
• Database connections

Users can generate reports by themselves, while IT people can focus on the database management.

It significantly reduced the time to prepare reports, from three days to three hours.

Add ETL function; add 3D graphics; add a keep-only filter because it is difficult to revert to the original data format; add more ShowMe options; include AI function.

I have used this solution for two years.

I have not encountered any deployment, stability or scalability issues.

I rate the level of customer service and technical support 9/10.

We evaluated Microsoft Excel and IBM Cognos: they are more time consuming, less efficient for generating reports, and more expensive.

Initial setup is straightforward, consisting of simple procedures for database connections and desktop setup.

An in-house team implemented it using self-learning materials.

Desktop Pro is US$ 1,999 each.

Define the main purpose of using Tableau, and in which aspects.

• Ability to visualize
• Easy to use for Business Analysts as this would enable different teams and remove their dependency on the IT team

We suggested this as a solution for multiple teams due to its distinct capabilities.

More visualizations can be added.

Real-time reporting capabilities can be improved.

I evaluated it for more than a year. I used it in multiple PoCs for client solutions.

I did not encounter any issues with deployment, as such.

Technical support and response is very good.

Initial setup is not very complex.

An in-house team implemented the solution.

We always use multiple solutions for our varied client base. I have used other products before and now as well for clients. Our evaluation always revolves around client requirements like preference to open source, cost of ownership, etc.

This is a good product. Easy to implement and use.

The best feature of Tableau is its simple GUI with drag-and-drop feature. It helps even a rookie create a great visualization. But for experts, it also provides flexibility of writing queries to fetch data. It’s easy-to-integrate feature - with almost all the databases - makes it a great value.

We have used Tableau for creating dashboards for our clients to help them visualize their data for developing business strategies. They can easily use the dashboard for targeting strengths and improving the areas of weakness.

The feature I would like to have is publication of a live dashboard on a webpage, so that dashboards can be incorporated in webpages. We can do this currently on Tableau public but because of data security, we need the dashboards to be private. But in private dashboards, we cannot publish it on webpages. Sisense provides this feature.

I have been using Tableau for the last two years, with the first year being for college assignments. I have exclusively used Tableau for creating dashboards for hotel clients.

I have not really encountered any deployment, stability or scalability issues.

I rate the level of customer service and technical support 8/10.

I have used QlikView, but I have always found Tableau simpler to use.

Initial setup was simple. I just had to install Tableau Desktop on my system.

An in-house team did the implementation. It’s easy to set up.

Pricing is steep.

If you have the budget, go for it. It’s the best money can get you.
I have loved working with Tableau for its simplicity and ability to handle large volumes of data. However, it’s a bit too expensive.

The feature we've found most valuable is Data Extract, which extracts a local copy of all required data in a columnar format store. It does in-memory processing which is lightening fast.

It placed the power of dashboards and scorecard development in the hands of business people, so there's less dependency on developers.

They need to make it more flexible for enterprise administration, e.g, more job scheduling flexibility, more robust permission control, and more comprehensive mapping service that is native and not dependent on a third party like Mapbox. They also need to develop more comprehensive DR and HA solutions.

I've been using it for over three years.

It's excellent for deployments and upgrades.

We have had no issues with its stability.

We have had no problems scaling it for our needs.

They have good customer service support, although they do not always solve the issues. Also, sometimes support takes too long to find the root cause or a solution to an issue.

We previously used Cognos, and Microsoft BI. We chose this due to user-friendly structure. There aren't too many components to manage and understand like in Cognos or Microsoft BI, etc.

The initial setup was straightforward -- very easy installation and upgrades cycle.

In-house - very easy to implement in-house, just follow the installation and upgrade guide check-lists and first try on test environment before doing a production installation or upgrade.

ROI for Tableau when compared to other BI tools we have is excellent.

Tableau has both core-based licencing (for higher number of consumers scenario) and subscription based licences (for limited users scenario) - chose appropriate licencing based on your estimate of number of users.

It's very user friendly and its self-service approach helps business users to develop dashboards in no time. The learning curve is very short - lot of learning resources available.

Still need to do some catch-up on enterprise administration and Mobile friendly reporting e.g Android App is not yet available - expected to be released 10.0.

Tableau releases frequent major releases three to four versions per year, and monthly patch fix releases, so plan a strategy that you want to follow. We are generally one to two releases behind so we can keep up with them, and at the same time leveraging all new exciting features the release.

• Rich graphics
• Dashboard

• Trends
• Opportunities
• Automated reporting

• Faster implementation
• Processing speed

I've used it for six months.

Not really.

No issues encountered.

It felt a bit slow.

Very good.

I haven't needed to call them.

We used Cognos BI which was fast but a bit complex.

We implemented it in-house.

It's taken us six months to get an ROI.

It cost us US$3,000 for the initial setup.

We evaluated it alongside QlikSense, which we also use, and Cognos BI.

Try it alongside QlikSense as depending on user preferences and requirements, either product will do the job.

The primary use case of this solution is for the BI daily usage and all of the KPI for analysis.

It does many things.

The most valuable feature is the aggregation function.

It will be good if the server could be more stable, and I would like to have the technical service to be more reliable. 

I would like a better response time without having to wait for a week just to get feedback.

I have been using Tableau since 2016.

We update often and are using the latest version for both the server and the desktop.

I think currently we are suffering a lot of technical issues.

I am not sure if this is something encountered by other companies, but currently, the Tableau server is not really stable. We have many interruptions in the Big Tree.

It may not be related to the project directly, but because the server itself is not stable, it can impact everything, such as the performance.

We have more than 10 users in our company who use this solution on a daily basis.

We allow everyone in our company to use it. We don't really need to scale it. We use it as a platform to share the company's performance. It's not something that is being used by the entire company already.

Technical support needs improvement. The response time is very poor.

We have contacted technical support several times, but the response time is really slow. Sometimes, it can take up to one month to solve any issue.

Previously, we had not used another solution.

The initial setup was not straightforward. It was complex.

It was hosted within our own server. When we set up the Windows server, installed the product, and did the configuration on our end. It was complex, but not extremely complicated.

We implemented this solution in-house within the company, but the maintenance is done by the supplier, which is Tableau. They will update their products from time to time and all that we need to do is install the latest version.

It's an annual fee with everything included but it's quite expensive.

It's hosted on the Tableau server and hosted within our infrastructure and hosted in AWS.

I would recommend this solution to others with the understanding that they will not receive an instant response from Tableau technical support.

Also, because of the pricing, it may not be something suggested for a startup company.

I would rate this solution a five out of ten.

The feature which I value the most about Tableau is its ability to plot nonstandard charts/graphs, such as coxcomb, streamgraph, chord, sankey, and hexbin charts, etc. The map feature is cool, too. For now, it can integrate with Mapbox and other WMS services. I wish in the future there were more choices.

Unlike most of products which have a limited period for trial use, Tableau Public is free, and because of that, our team is able to hold a regular workshop, in which each team member can have chances to share of what he/she learned from using the tool.

I think dashboard and story can still improve. For example, the placement of sheets on dashboard are quite tedious work, especially when the page is long. The automation of adjusting size of sheets has given us a hard time to place sheets neatly on the dashboard, even though the intention is good. As for story, just wish there could be more templates.

Two to three years.

I think Tableau is quite stable, but it is likely to be an effect from another service, such as Web Map Service. Whenever there’s problem with the WMS, Tableau hangs with it.

Not yet.

Fairly good, since there are lots of forums and tutorials on the web which you can find.

We used IBM Cognos back then, but it’s really not easy to use and since it’s an integration of variety of services, it’s quite confusing sometimes. Plus it required training lessons, which aren’t cheap at all.

The initial setup is straightforward and easy.

I think Tableau could try to have different types of pricing and licensing packages, since there are a variety of users with different needs. For example, some users prefer to buy a license for one time only and use the service without upgrade for a long period of time, but some prefer monthly subscriptions.

Besides Cognos, we also evaluated Power BI, SAP Lumira, Pentaho, OBIEE, BO, Spago, etc., but most of them are either too expensive, lack functionality, have limited usage of charts, are hard to use and unfriendly.

It’s really an A+ product. Other than being a customer, we also suggest to our clients this product.

• Analytics
• Dashboarding
• Presentation
• Reporting

• Transitioned from static to dynamic reporting
• Transitioned from restricted to flexible visualizations

• Scheduling the reports as email to multiple users on daily basis preferably in Excel without creating user accounts for each user
  Establishing an effective connection from SAP BO universe to Tableau

I have used it for 3+ years.

I have not encountered any deployment, stability or scalability issues. I recommend filtering data at the source itself instead of bringing data into the tool and then applying filters.

Technical support is excellent. I hope they continue doing the same.

We previously used another solution. We switched to Tableau because, in my opinion, it has some of the best features available. It will take five years for other tools to catch up to where Tableau is right now.

Initial setup complexity was due to the organization's data structure, but it had nothing to do with the tool.

Implementation was in-house; we read through the guide.

It is expensive but worth it. I would prefer a lower license cost or an increase in the allowed # of users per license.

Buy it, implement it and stick with it for a sure and quick ROI.