Tableau Reviews

As a BI system integrator. we design performance solutions for different industries. We do use different tools in our solutions, and Tableau software is one of the our partners. One of the solutions we developed for a telecom client was a performance management tool. The solution used reporting dashboards based on network performance KPIs.

Using Tableau, it has made the reporting stage simple and enabled us to focus mainly on the ETL part.

The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity. 

• Needs more ETL capabilities, to be able to address the end-to-end BI need. 
• The ability to use it on MAC machines. As far as I know, this is not possible.

One to three years.

Visualization and storytelling.

• Integrity of KPIs and business data with connection to more than one database.
• Clarity in business opportunities (through proper graphics, parameters, filters, etc.).

Sometimes, when the KPIs or metrics are kind of complex, Tableau could slowdown in the timing of the process and respond (clicks).

Six months.

No.

if you don't have specific/professional skills in database architecture, you may face trouble regarding this.

Medium. Some space for improvement.

Yes, QlikView.

Kind of complex, because the amount of data we currently manage in our company is very big. We also work with a DWH that was not properly designed to serve as source of data to a BI platform, so we have to do a lot of arrangements in our DB, tables structure, and connections.

To be careful about the specific functions and capabilities between the different license options (Server, Online, etc.). The price could be very different, so will the functional options, too.

Yes, OBIE.

To be very clear about the expectations of the BI Project, to work in a very deep and detailed way regarding the PMO, and to clearly identify the key users and sponsors.

1. Ability to do self-service
2. Drill down
3. Publishing capabilities
4. Security features of Tableau Server

1. It changed the way in which the data was consumed internally by enabling the business leaders to reduce the time for data discovery.
2. Increased the dependence on data.
3. Brought transparency for clients: They were able to look into our processes independently.
4. Improved data discovery for other data science projects.

Number of out-of-box visualizations can be increased.

Five years.

None.

Yes, but I was able to quickly deal with the issue.

Amazing. Anytime I needed help with Tableau Server and evaluation. I got sufficient support from the sales team and the support team.

I have tried multiple solutions so far, and this is by far the best and fastest.

Setting Tableau server was easy, and I was able to do the setup myself for the organisation. Tableau Desktop is super-easy to deal with.

It is definitely worth it.

I had evaluated Qlik, and for our purposes, Tableau was better suited both technically and commercially.

Just go for it, and you will not regret it.

The most valuable feature of this product is its visualizations.

It helped us deliver highly dynamic visualizations and dashboards to our clients.

It is not scalable at the enterprise level. Performance degraded massively when we scaled up backend data.

They have not developed a feature to re-use components.

We have used Tableau for over one year.

Performance degraded while scaling up the database.

Customer service is average.

SAP BusinessObjects does not offer similar visualization. Tableau’s visualizations are definitely a plus.

Initial setup was straightforward.

In-house and client site implementation. Product manuals helped achieve it.

The per-user licensing model needs to be improved, based on the type of user. Currently, all users have to pay the same price, irrespective of user type.

It is very good for local standalone databases. Enterprise-level implementation degrades performance.

You can publish dashboards with Tableau Desktop and share them throughout the organization.

Mapping really is a very beautiful feature.

Now all managers can interact with the dashboards in real time. This will help them become aware of each KPI in the dashboards.

I would like to see them add new charts, especially gauges, which are unfortunately not currently available in Tableau.

I have been using it for more than two years.

I have not really encountered any deployment, stability or scalability issues. It’s a great product.

Customer service and technical support are very good.

I also evaluated MS Power BI, but Tableau is more user-friendly, not as complicated and not buggy like MS Power BI.

Initial setup is straightforward. Just two or three clicks, and the product will be available. :)

Implementation was done in-house.

Really, it’s a great product, and very interesting. You will love the data you see when you use the product.

Included data engine, work interface.

Include new graph views in Tableau, increase dual axis - sync of only two axis isn't enough.

1 year

No, but I have no experience in Tableau Server deployment

Yes, in v8.1 there was a problem with changing bg color of sheets and dashboards (TD shutdown)

In v8.1 there was a problem with big Excel files - for ex: if you have an Excel spreadsheet with three sheets and more then 300,000 rows in each one and you want to add it as one datasource linked by one key field - your Tableau Desktop will be very slowly.

Customer Service: 3 out of 5Technical Support: 4 out of 5

QlikView and Microsoft. Switched because there aren't any cubs, user friendly interface and lower cost.

Initial setup very easy but I did not setup Tableau Server

It was in-house

Only license fee and electricity:)

It's a nice solution, the vendor should listen to users and customers.

Very nice visualization product. Easy to learn and use; powerful quick change of data sets and visualization output.

Price is not cheap...not awful though. (That's why it gets 5 stars.)