Sales dashboards for management, which were implemented initially in v.10.2, then upgraded systematically with new releases to v.10.5.
Director, Data-Driven Innovation with 201-500 employees
Quickest learning time among similar tools due to its ease of use and interactivity
Pros and Cons
- "The solution is being delivered to our customer, who appreciates the insights generated from the reports. It is easy for them to drill into the details and use interactive charts."
- "We found Tableau has the quickest learning time out of the few other BI reporting tools that we have used."
What is our primary use case?
How has it helped my organization?
The solution is being delivered to our customer, who appreciates the insights generated from the reports. It is easy for them to drill into the details and use interactive charts. This provides a great value-added once stepped out from the Excel tables era.
What is most valuable?
Definitely ease of use and interactivity. We found Tableau has the quickest learning time out of the few other BI reporting tools that we have used.
What needs improvement?
We would much appreciate an option for copying/moving objects between different pages and a possibility for teamwork when working on the same dashboards.
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Tableau
January 2025
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832,138 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a tech company with 501-1,000 employees
I am still testing the product before I ask my team to use it. It’s most likely going to be one of our tools.
Valuable Features:
Actually, the whole product is very valuable for me.
Improvements to My Organization:
Actually, I am still testing the product before I ask my team to use it, but it’s most likely going to be one of our tools.
Room for Improvement:
I would really like to import data from any online website to make it dynamic.
I would like them to also extend the trial version to 30 days to encourage more people to use it and understand it more. Like an addiction, when you use something for a long time, it becomes a habit. :)
Use of Solution:
I've used this solution for only one month, and it has been a great experience.
Deployment Issues:
It’s a little bit slow on my system. I don’t know why, but I am looking forward to them developing a lighter version.
Customer Service:
Customer service is not bad.
I liked the way when I created an account, they followed up with a call.
Initial Setup:
Setup is very easy, like any other program.
Other Solutions Considered:
I've tested a lot of products. I researched which tool is the best for visualization, and I found that Tableau is one of the best for it.
Other Advice:
I would say Tableau is a good product to use for data visualization. I recommend it for that and for data analysis.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tableau
January 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Data Analyst at a tech services company with 11-50 employees
Great for creating graphs and visualizations; very intuitive UI
Pros and Cons
- "Easy to create graphs and visualizations."
- "Lacks customization in some areas."
What is our primary use case?
I use this solution primarily for reporting purposes but also for visualizations and dashboards.
What is most valuable?
The real value of this solution is that it makes it extremely easy to create graphs and visualizations. It has a very intuitive user interface and it's a relatively easy learning curve, so it's easy to pick up for most people. It has some great out-of-the-box features.
What needs improvement?
I'd like to see a greater ability for customization because there are certain things that are lacking in that area.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
I haven't dealt with the tech support but from what I hear they're pretty solid.
How was the initial setup?
The initial setup was quite straightforward.
What other advice do I have?
It's important to make sure that your data is in a good format before feeding it into the tool. It might also be worthwhile to have some sort of ETL tool to use in conjunction with Tableau, something like Alteryx or Tableau prep, because sometimes you may need to manipulate your data into a specific format to create the types of visualizations and things that you want. You might have the right data, but if it's not in the right format it might be difficult to do certain things in Tableau. My advice would be to get the ETL tool prepped and ready to go before you start pumping it into Tableau.
I rate this solution an eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a computer software company with 1,001-5,000 employees
I can upload custom images and icons for visualizations.
Valuable Features:
- Drag and drop options
- Custom image/icon upload for visualizations
- User-friendly interface
- Easy connection to multiple data sources
Room for Improvement:
With Tableau, use of an external ETL tool is a must if it’s connected to a data warehouse. It doesn’t really provide the room for complex computing or data transformation.
Use of Solution:
I have used it for about a year.
Deployment Issues:
I have not really encountered any deployment, stability or scalability issues.
Initial Setup:
Simple. Tableau installation is pretty simple.
Other Advice:
Analyze the business need and end users first, and then go for implementing Tableau. Simple reporting can be done in IBM Cognos or various other tools available in the market. What Tableau can bring to the table: better visualizations, ease of use (in case the end users are business guys and not technical folks) and advanced analysis capabilities.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Analyst at a media company with 1,001-5,000 employees
It’s a good way to visualize complex Google Analytics data in a user-friendly way.
Valuable Features:
In Tableau Desktop, the most valuable features for me are:
- Live connection to databases
- Parameters and calculation fields
- Actions on dashboards
Improvements to My Organization:
With Tableau, our company was able to overcome some shortcomings with Google Analytics data interaction. As we have many GA profiles, Tableau gives us an opportunity to integrate everything we need into several dashboards. Tableau is a good way to visualize complex Google Analytics data in a user-friendly way.
Room for Improvement:
It has some shortcomings:
- Not very well-made dashboard designing
- Lack of formatting options
- Sometimes, not enough operating speed while working with huge amount of data
- In the next version, I would like to see more formatting options and an improvement in overall performance.
Other Advice:
Choose Tableau if your aim is to provide yourself or your end users with an opportunity for simple and effective data analysis, with minimal education and maximum results.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GSDC Consultant at a consultancy
It helps us more effectively understand data and quickly generate insights.
What is most valuable?
- Simplicity
- User friendly
How has it helped my organization?
This tool helps in understanding data in a visually better form and generate insights quickly.
What needs improvement?
Add calculated columns in the edit text box like in Spotfire.
For how long have I used the solution?
I have been using it for two years.
What was my experience with deployment of the solution?
I have not encountered any serious deployment, stability or scalability issues.
How are customer service and technical support?
Customer service and technical support are excellent.
Which solution did I use previously and why did I switch?
I have used Spotfire. The two main reasons to use Tableau over Spotfire are the ease of working with it and the availability of an in-depth knowledge database.
How was the initial setup?
It is very straightforward, like installing any other application.
What about the implementation team?
An in-house team implemented it.
What was our ROI?
This tool has provided savings in terms of man hours.
What's my experience with pricing, setup cost, and licensing?
License cost is average.
What other advice do I have?
Contact a Tableau technical team to understand exactly which product you need.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior BI Developer at a tech vendor with 11-50 employees
The product has comprehensive, insightful charts, which allow you to build stunning dashboards
Pros and Cons
- "Tableau has comprehensive, insightful charts, which allow you to build stunning dashboards and enrich your support decision-making."
- "Include forecasting on table calculation fields."
What is our primary use case?
Tableau works for a diverse range of industries and use cases. I have work with Tableau for big organizations and big governmental entities as well.
How has it helped my organization?
Tableau has comprehensive, insightful charts, which allow you to build stunning dashboards and enrich your support decision-making.
What is most valuable?
- Ease of use
- Maps
- Filters
- Drag and drop functionality
- Dates
- Undo button
- Wide-range of data connectors
What needs improvement?
- Scripting just as loops would be great.
- Forecasting on table calculation fields.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
R&D Manager at a tech services company with 501-1,000 employees
Data is almost real-time, allowing a better decision making process
What is most valuable?
It's ability to connect to multiple data sources, easy and intuitive interface, and analytics functions.
How has it helped my organization?
Yes. We use Tableau dashboards in Tableau Server (connected to our ERP system) in our weekly executive sales meetings. The data is almost real-time, allowing a better decision making process.
We also use Tableau to identify data quality and cleansing related issues.
What needs improvement?
Custom formatting and layout.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
Only with SAP BW data sources.
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
An eight out of 10.
Which solution did I use previously and why did I switch?
Yes. SAP BusinessObjects Dashboards/Xcelsius. Switched because of easy adoption of Tableau, and minimum knowledge required.
How was the initial setup?
It was very easy.
What's my experience with pricing, setup cost, and licensing?
To consider that MS Power BI, which costs less, requires MS Office 365 subscription. Therefore, the investment in Tableau is less.
Which other solutions did I evaluate?
Yes, Microsoft Power BI, SAP Lumira, and BOARD.
What other advice do I have?
- Define clear objectives and outcomes.
- Proper sizing if Tableau Server is needed.
- Follow Tableau Drive Methodology.
Disclosure: My company has a business relationship with this vendor other than being a customer: Yes. Reseller and Service Provider.
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Updated: January 2025
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