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it_user512082 - PeerSpot reviewer
ProductEngineer with 51-200 employees
Vendor
Really an A+ product which can integrate with Mapbox and other WMS services

What is most valuable?

The feature which I value the most about Tableau is its ability to plot nonstandard charts/graphs, such as coxcomb, streamgraph, chord, sankey, and hexbin charts, etc. The map feature is cool, too. For now, it can integrate with Mapbox and other WMS services. I wish in the future there were more choices.

How has it helped my organization?

Unlike most of products which have a limited period for trial use, Tableau Public is free, and because of that, our team is able to hold a regular workshop, in which each team member can have chances to share of what he/she learned from using the tool.

What needs improvement?

I think dashboard and story can still improve. For example, the placement of sheets on dashboard are quite tedious work, especially when the page is long. The automation of adjusting size of sheets has given us a hard time to place sheets neatly on the dashboard, even though the intention is good. As for story, just wish there could be more templates.

For how long have I used the solution?

Two to three years.

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Tableau
November 2024
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What do I think about the stability of the solution?

I think Tableau is quite stable, but it is likely to be an effect from another service, such as Web Map Service. Whenever there’s problem with the WMS, Tableau hangs with it.

What do I think about the scalability of the solution?

Not yet.

How are customer service and support?

Fairly good, since there are lots of forums and tutorials on the web which you can find.

Which solution did I use previously and why did I switch?

We used IBM Cognos back then, but it’s really not easy to use and since it’s an integration of variety of services, it’s quite confusing sometimes. Plus it required training lessons, which aren’t cheap at all.

How was the initial setup?

The initial setup is straightforward and easy.

What's my experience with pricing, setup cost, and licensing?

I think Tableau could try to have different types of pricing and licensing packages, since there are a variety of users with different needs. For example, some users prefer to buy a license for one time only and use the service without upgrade for a long period of time, but some prefer monthly subscriptions.

Which other solutions did I evaluate?

Besides Cognos, we also evaluated Power BI, SAP Lumira, Pentaho, OBIEE, BO, Spago, etc., but most of them are either too expensive, lack functionality, have limited usage of charts, are hard to use and unfriendly.

What other advice do I have?

It’s really an A+ product. Other than being a customer, we also suggest to our clients this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr Programmer Analyst at a construction company with 1,001-5,000 employees
Vendor
A very straightforward setup, but limited extract functionality

What is most valuable?

Tableau's strength is visualization. If a report/dashboard is presented in visualization, the end user can easily connect with the data compared to a tabular format.

How has it helped my organization?

We created a dashboard that displays booking and shipping orders with month-to-date rolling. Executives get a better understanding of the organization as soon as they open this dashboard everyday.

What needs improvement?

There is lot of improvement needed on Tableau extracts. Right now, Tableau doesn't support updating extracts with only changed records. We are doing full extracts everyday, which is utilizing a lot of resources.

For how long have I used the solution?

More than two years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

We are limited with the Tableau extract functionality, which is causing an overburden on resources.

How are customer service and technical support?

Technical support is very helpful and prompt on their service, a very knowledgeable support team.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Follow the documentation provided. It is a very straightforward setup.

What's my experience with pricing, setup cost, and licensing?

If the user base is huge, try getting enterprise level licenses. If not, you can get desktop licenses for power users.

Which other solutions did I evaluate?

Evaluated a few options: QlickView and OBIEE.

What other advice do I have?

First try a proof of concept with one data set using Tableau. Present it to the user community. Try to work with an implementation partner. Training is essential for power users.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
November 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
it_user153378 - PeerSpot reviewer
Senior Manager at a tech company with 10,001+ employees
Vendor
Desktop is fairly intuitive and easy to get started with.

Valuable Features:

Desktop – primarily ease of use, TTM, for ad-hoc and reusable analyses and visualizations.

Improvements to My Organization:

Primarily TTM. The product is used by a number of different groups throughout the company – marketing, services, product engineering...

Room for Improvement:

Server scalability and pricing. Tableau was considered but rejected for a large scale in-house analysis and reporting solution. Even with a large-scale implementation (eight-plus cores), it was decided that Tableau probably wouldn’t scale to the level needed and at that level, was costly.

Use of Solution:

Desktop was brought into the company five or six years back. Server instances soon followed to support smaller groups.

Initial Setup:

Desktop installation is easy and straightforward. Out-of-the-box usable.

Implementation Team:

We have a central IT group that handled server deployments and now handles corporate-wide desktop license maintenance and support with the vendor.

Other Advice:

The desktop is fairly intuitive and easy to get started with. Training (on the product, data viz/scientist) is needed for deeper analyses.

As with any solution, do your homework. Understand what it is you’re trying to solve. Tableau is just one of many tools/solutions implemented across the company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1774416 - PeerSpot reviewer
Data Analyst at a tech services company with 11-50 employees
Real User
A flexible product that makes it easy to do a lot of things and comes with great support
Pros and Cons
  • "It is so easy to do a lot of things. There is a lot of flexibility and creativity in this product. In other products, you don't have this flexibility."
  • "I would like Tableau Prep to be integrated with Tableau Desktop. I would also like more customizations for tables."

What is our primary use case?

We are a consultant, and it is our main product for consultancy.

It is deployed on the cloud as well as on-premises.

What is most valuable?

It is so easy to do a lot of things. There is a lot of flexibility and creativity in this product. In other products, you don't have this flexibility.

What needs improvement?

I would like Tableau Prep to be integrated with Tableau Desktop. I would also like more customizations for tables.

Its setup should be simple. It is complex to deploy if you work in a test environment.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easy to scale. It is suitable for small, medium, and large enterprise

How are customer service and support?

Their technical support is great.

How was the initial setup?

It is complex. If you work in a test environment, it is complex to deploy. It should be more simple. You need someone who can help you with deployment.

What's my experience with pricing, setup cost, and licensing?

It is reasonable based on what it offers.

What other advice do I have?

I would advise following Tableau Blueprint in your deployment. There are guidelines that will help you.

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1499169 - PeerSpot reviewer
Research & Development Expert at a energy/utilities company with 11-50 employees
Real User
Stable with a quick initial setup and good for managing data sets
Pros and Cons
  • "The initial setup is quick and easy and you don't need special outside assistance to set everything up."
  • "The integration with other program languages, like Python, needs to be better."

What is our primary use case?

I primarily use the solution in order to utilize the graphs. It offers a good diversity of graphs and I can manage different data sets together with Excel. I can publish it for my manager, if, in the future, I'm going to use it at work. 

What is most valuable?

The solution offers good capabilities in terms of responding to my requirements. My dataset is so small and I don't need any complex graphs. It makes it very simple.

The solution is very stable.

The initial setup is quick and easy and you don't need special outside assistance to set everything up.

What needs improvement?

The integration with other program languages, like Python, needs to be better. I know the capability is there, however, there needs to be better integration. There needs to be integration for machine learning and AI. That would help data analysts and data scientists quite a bit.

For how long have I used the solution?

I've only been using the solution for a few weeks at this point. I'm working on gaining some experience and familiarity with the product.

What do I think about the stability of the solution?

I've found the solution to be quite stable and reliable so far. I haven't used it long, however, I can't recall it crashing or freezing. I haven't experienced bugs or glitches. Its performance is good.

What do I think about the scalability of the solution?

There might be about 20 people in our organization that use the solution.

I'm not sure if we will continue to use the product. Currently, I've only used it for a few weeks, and I'm learning it. However, our organization seems to like to work with Oracle. I'm not sure if we will focus on that or not in the future.

How are customer service and technical support?

I've never used Oracle's technical support in the past. I can't speak to how well they help users with issues or how fast they respond.

Which solution did I use previously and why did I switch?

I've worked a bit more with Power BI.

Our organization also works with Oracle's Analytics.

How was the initial setup?

The installation was very, very easy. I didn't have any issues at all. It wasn't complex.

The deployment took less than 15 minutes. It was very fast and seamless.

What about the implementation team?

I handled the implementation myself. I only had to download it onto my own PC.

What's my experience with pricing, setup cost, and licensing?

Our company hasn't yet made a decision on the product in terms of long-term usage. I'm not sure what the licensing status is at this point.

What other advice do I have?

We're just potential customers and end-users of the product. We don't have a business relationship with Tableau. I'm very new to the product and still really just testing it out to see how I could potentially work with it in the future.

I'm working with the latest version of the solution.

Overall, in my short time using the product, I've been largely happy with the results. I'd rate the product at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user147069 - PeerSpot reviewer
Tableau Lead with 1,001-5,000 employees
Vendor
It allowed us to transition from static to dynamic reporting and from restricted to flexible visualizations.

What is most valuable?

  • Analytics
  • Dashboarding
  • Presentation
  • Reporting

How has it helped my organization?

  • Transitioned from static to dynamic reporting
  • Transitioned from restricted to flexible visualizations

What needs improvement?

  • Scheduling the reports as email to multiple users on daily basis preferably in Excel without creating user accounts for each user
    Establishing an effective connection from SAP BO universe to Tableau

For how long have I used the solution?

I have used it for 3+ years.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues. I recommend filtering data at the source itself instead of bringing data into the tool and then applying filters.

How are customer service and technical support?

Technical support is excellent. I hope they continue doing the same.

Which solution did I use previously and why did I switch?

We previously used another solution. We switched to Tableau because, in my opinion, it has some of the best features available. It will take five years for other tools to catch up to where Tableau is right now.

How was the initial setup?

Initial setup complexity was due to the organization's data structure, but it had nothing to do with the tool.

What about the implementation team?

Implementation was in-house; we read through the guide.

What's my experience with pricing, setup cost, and licensing?

It is expensive but worth it. I would prefer a lower license cost or an increase in the allowed # of users per license.

What other advice do I have?

Buy it, implement it and stick with it for a sure and quick ROI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Manager at a tech services company with 501-1,000 employees
Consultant
We evaluated Microsoft Excel and IBM Cognos: they are more time consuming, less efficient for generating reports, and more expensive.

What is most valuable?

The most valuable features of this product are:

  • Easy-to-create dashboard
  • Friendly user interface
  • ShowMe
  • Database connections

How has it helped my organization?

Users can generate reports by themselves, while IT people can focus on the database management.

It significantly reduced the time to prepare reports, from three days to three hours.

What needs improvement?

Add ETL function; add 3D graphics; add a keep-only filter because it is difficult to revert to the original data format; add more ShowMe options; include AI function.

For how long have I used the solution?

I have used this solution for two years.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues.

How are customer service and technical support?

I rate the level of customer service and technical support 9/10.

Which solution did I use previously and why did I switch?

We evaluated Microsoft Excel and IBM Cognos: they are more time consuming, less efficient for generating reports, and more expensive.

How was the initial setup?

Initial setup is straightforward, consisting of simple procedures for database connections and desktop setup.

What about the implementation team?

An in-house team implemented it using self-learning materials.

What's my experience with pricing, setup cost, and licensing?

Desktop Pro is US$ 1,999 each.

What other advice do I have?

Define the main purpose of using Tableau, and in which aspects.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
PeerSpot user
Consultant at a tech consulting company with 1,001-5,000 employees
Consultant
For shifting dashboard and analysis development to your users, it seems to be the best choice.

Valuable Features:

If you want the most beautiful dashboards, Tableau is the answer. If you want to shift your dashboarding/analysis development to your users, Tableau seems to be the best choice, as for the most part it’s quite easy to use.

It offers beautiful visualizations on the fly. New users will catch on to it quite fast for doing simple analysis. Creating complex objects can sometimes get quite tricky, but most of the things can be done very simply and quite faster compared to QlikView.

Room for Improvement:

Tableau is moving fast. In fact, we see it as a leader in the data visualization market. We would like to see improvements in its enterprise capabilities.

It offers the Tableau server for deploying apps that can be shared and used by multiple users, but it needs further improvement to be able to support a large set of users in a big organization.

Other Advice:

If you are planning to implement self-service BI in your organization, I see Tableau as the best fit, but you will need to find a good tool for ETL.

Also, if you are required to develop financial reports etc., Tableau might not help you much.

Nonetheless, you can run a Tableau solution without needing a lot of IT involvement.

Tableau needs some improvement in its organization-wide deployment capabilities.

Qlik Sense (a new tool by Qlik) tries to be like Tableau, but if you want something like Tableau, you better go for Tableau.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.