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Delivery Lead at UST
Real User
Mature, easy to use, and connecting to OBIEE works well
Pros and Cons
  • "It's intuitive and highly mature"
  • "The customization in the front end is a bit difficult."

What is our primary use case?

I am a developer and I provide solutions to end-users using Tableau.

What is most valuable?

It's intuitive and highly mature.

I use OBIEE, which is in Tableau. It is much easier than in other tools and it is easier to bring up the data insights.

What needs improvement?

The customization in the front end is a bit difficult. If they provide any utility or UI feature, where a user can do their own customization it would be great.

I would like to see an option to customize your own reports. Not being able to customize is a pain point for the developers.

For how long have I used the solution?

I have been using Tableau for six years.

Buyer's Guide
Tableau
October 2024
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How are customer service and support?

Technical support is good, but they could use some improvement. I would rate the technical support an eight out of ten.

There can be some delays in resolving issues because of the difference in time zones. The need to come with a way to match the time zones.

What other advice do I have?

I would recommend this solution to others but it would depend on their use cases.

I would rate Tableau a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Project Development Coordinator at ALIMENTOS ITALIA
Real User
Top 20
I can upload excel files and visualize the information with details

What is our primary use case?

In particular, I believe in the ease that Tableau provides for generating statistics and content in real time. We no longer use the old system where we must load the data one by one, and with just one click, I can see all the information I need.

How has it helped my organization?

It has facilities that improve some aspects inside and outside of work. We use it basically to see statistics and locate focal studies to make decisions.

What is most valuable?

With Tableau, I can upload excel files and visualize the information with details.

Another aspect is that I can organize the information with the data I have as dates of income, expenses, and annuals.

What needs improvement?

To improve the next version, it is important to highlight the use of the tool in other languages. This includes internal handling and updates.

For how long have I used the solution?

Less than one year.

Which solution did I use previously and why did I switch?

I have never used a similar solution. It is my first time using this tool, and from the time of usage, it facilitates the process of information analysis.

What's my experience with pricing, setup cost, and licensing?

Mainly, there is a free download version but with limitations that allow the user to evaluate and then contact the service provider for their respective installation and deployment.

Which other solutions did I evaluate?

I have not reviewed other options. I think it does not exist; if it exists, I would know and leave a record to compare these tools.

What other advice do I have?

This software must be managed on mobile devices in several languages.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
October 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
it_user512082 - PeerSpot reviewer
ProductEngineer with 51-200 employees
Vendor
Really an A+ product which can integrate with Mapbox and other WMS services

What is most valuable?

The feature which I value the most about Tableau is its ability to plot nonstandard charts/graphs, such as coxcomb, streamgraph, chord, sankey, and hexbin charts, etc. The map feature is cool, too. For now, it can integrate with Mapbox and other WMS services. I wish in the future there were more choices.

How has it helped my organization?

Unlike most of products which have a limited period for trial use, Tableau Public is free, and because of that, our team is able to hold a regular workshop, in which each team member can have chances to share of what he/she learned from using the tool.

What needs improvement?

I think dashboard and story can still improve. For example, the placement of sheets on dashboard are quite tedious work, especially when the page is long. The automation of adjusting size of sheets has given us a hard time to place sheets neatly on the dashboard, even though the intention is good. As for story, just wish there could be more templates.

For how long have I used the solution?

Two to three years.

What do I think about the stability of the solution?

I think Tableau is quite stable, but it is likely to be an effect from another service, such as Web Map Service. Whenever there’s problem with the WMS, Tableau hangs with it.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

Fairly good, since there are lots of forums and tutorials on the web which you can find.

Which solution did I use previously and why did I switch?

We used IBM Cognos back then, but it’s really not easy to use and since it’s an integration of variety of services, it’s quite confusing sometimes. Plus it required training lessons, which aren’t cheap at all.

How was the initial setup?

The initial setup is straightforward and easy.

What's my experience with pricing, setup cost, and licensing?

I think Tableau could try to have different types of pricing and licensing packages, since there are a variety of users with different needs. For example, some users prefer to buy a license for one time only and use the service without upgrade for a long period of time, but some prefer monthly subscriptions.

Which other solutions did I evaluate?

Besides Cognos, we also evaluated Power BI, SAP Lumira, Pentaho, OBIEE, BO, Spago, etc., but most of them are either too expensive, lack functionality, have limited usage of charts, are hard to use and unfriendly.

What other advice do I have?

It’s really an A+ product. Other than being a customer, we also suggest to our clients this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr Programmer Analyst at a construction company with 1,001-5,000 employees
Vendor
A very straightforward setup, but limited extract functionality

What is most valuable?

Tableau's strength is visualization. If a report/dashboard is presented in visualization, the end user can easily connect with the data compared to a tabular format.

How has it helped my organization?

We created a dashboard that displays booking and shipping orders with month-to-date rolling. Executives get a better understanding of the organization as soon as they open this dashboard everyday.

What needs improvement?

There is lot of improvement needed on Tableau extracts. Right now, Tableau doesn't support updating extracts with only changed records. We are doing full extracts everyday, which is utilizing a lot of resources.

For how long have I used the solution?

More than two years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

We are limited with the Tableau extract functionality, which is causing an overburden on resources.

How are customer service and technical support?

Technical support is very helpful and prompt on their service, a very knowledgeable support team.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Follow the documentation provided. It is a very straightforward setup.

What's my experience with pricing, setup cost, and licensing?

If the user base is huge, try getting enterprise level licenses. If not, you can get desktop licenses for power users.

Which other solutions did I evaluate?

Evaluated a few options: QlickView and OBIEE.

What other advice do I have?

First try a proof of concept with one data set using Tableau. Present it to the user community. Try to work with an implementation partner. Training is essential for power users.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user153378 - PeerSpot reviewer
Senior Manager at a tech company with 10,001+ employees
Vendor
Desktop is fairly intuitive and easy to get started with.

Valuable Features:

Desktop – primarily ease of use, TTM, for ad-hoc and reusable analyses and visualizations.

Improvements to My Organization:

Primarily TTM. The product is used by a number of different groups throughout the company – marketing, services, product engineering...

Room for Improvement:

Server scalability and pricing. Tableau was considered but rejected for a large scale in-house analysis and reporting solution. Even with a large-scale implementation (eight-plus cores), it was decided that Tableau probably wouldn’t scale to the level needed and at that level, was costly.

Use of Solution:

Desktop was brought into the company five or six years back. Server instances soon followed to support smaller groups.

Initial Setup:

Desktop installation is easy and straightforward. Out-of-the-box usable.

Implementation Team:

We have a central IT group that handled server deployments and now handles corporate-wide desktop license maintenance and support with the vendor.

Other Advice:

The desktop is fairly intuitive and easy to get started with. Training (on the product, data viz/scientist) is needed for deeper analyses.

As with any solution, do your homework. Understand what it is you’re trying to solve. Tableau is just one of many tools/solutions implemented across the company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1774416 - PeerSpot reviewer
Data Analyst at a tech services company with 11-50 employees
Real User
A flexible product that makes it easy to do a lot of things and comes with great support
Pros and Cons
  • "It is so easy to do a lot of things. There is a lot of flexibility and creativity in this product. In other products, you don't have this flexibility."
  • "I would like Tableau Prep to be integrated with Tableau Desktop. I would also like more customizations for tables."

What is our primary use case?

We are a consultant, and it is our main product for consultancy.

It is deployed on the cloud as well as on-premises.

What is most valuable?

It is so easy to do a lot of things. There is a lot of flexibility and creativity in this product. In other products, you don't have this flexibility.

What needs improvement?

I would like Tableau Prep to be integrated with Tableau Desktop. I would also like more customizations for tables.

Its setup should be simple. It is complex to deploy if you work in a test environment.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easy to scale. It is suitable for small, medium, and large enterprise

How are customer service and support?

Their technical support is great.

How was the initial setup?

It is complex. If you work in a test environment, it is complex to deploy. It should be more simple. You need someone who can help you with deployment.

What's my experience with pricing, setup cost, and licensing?

It is reasonable based on what it offers.

What other advice do I have?

I would advise following Tableau Blueprint in your deployment. There are guidelines that will help you.

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1499169 - PeerSpot reviewer
Research & Development Expert at a energy/utilities company with 11-50 employees
Real User
Stable with a quick initial setup and good for managing data sets
Pros and Cons
  • "The initial setup is quick and easy and you don't need special outside assistance to set everything up."
  • "The integration with other program languages, like Python, needs to be better."

What is our primary use case?

I primarily use the solution in order to utilize the graphs. It offers a good diversity of graphs and I can manage different data sets together with Excel. I can publish it for my manager, if, in the future, I'm going to use it at work. 

What is most valuable?

The solution offers good capabilities in terms of responding to my requirements. My dataset is so small and I don't need any complex graphs. It makes it very simple.

The solution is very stable.

The initial setup is quick and easy and you don't need special outside assistance to set everything up.

What needs improvement?

The integration with other program languages, like Python, needs to be better. I know the capability is there, however, there needs to be better integration. There needs to be integration for machine learning and AI. That would help data analysts and data scientists quite a bit.

For how long have I used the solution?

I've only been using the solution for a few weeks at this point. I'm working on gaining some experience and familiarity with the product.

What do I think about the stability of the solution?

I've found the solution to be quite stable and reliable so far. I haven't used it long, however, I can't recall it crashing or freezing. I haven't experienced bugs or glitches. Its performance is good.

What do I think about the scalability of the solution?

There might be about 20 people in our organization that use the solution.

I'm not sure if we will continue to use the product. Currently, I've only used it for a few weeks, and I'm learning it. However, our organization seems to like to work with Oracle. I'm not sure if we will focus on that or not in the future.

How are customer service and technical support?

I've never used Oracle's technical support in the past. I can't speak to how well they help users with issues or how fast they respond.

Which solution did I use previously and why did I switch?

I've worked a bit more with Power BI.

Our organization also works with Oracle's Analytics.

How was the initial setup?

The installation was very, very easy. I didn't have any issues at all. It wasn't complex.

The deployment took less than 15 minutes. It was very fast and seamless.

What about the implementation team?

I handled the implementation myself. I only had to download it onto my own PC.

What's my experience with pricing, setup cost, and licensing?

Our company hasn't yet made a decision on the product in terms of long-term usage. I'm not sure what the licensing status is at this point.

What other advice do I have?

We're just potential customers and end-users of the product. We don't have a business relationship with Tableau. I'm very new to the product and still really just testing it out to see how I could potentially work with it in the future.

I'm working with the latest version of the solution.

Overall, in my short time using the product, I've been largely happy with the results. I'd rate the product at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user147069 - PeerSpot reviewer
Tableau Lead with 1,001-5,000 employees
Vendor
It allowed us to transition from static to dynamic reporting and from restricted to flexible visualizations.

What is most valuable?

  • Analytics
  • Dashboarding
  • Presentation
  • Reporting

How has it helped my organization?

  • Transitioned from static to dynamic reporting
  • Transitioned from restricted to flexible visualizations

What needs improvement?

  • Scheduling the reports as email to multiple users on daily basis preferably in Excel without creating user accounts for each user
    Establishing an effective connection from SAP BO universe to Tableau

For how long have I used the solution?

I have used it for 3+ years.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues. I recommend filtering data at the source itself instead of bringing data into the tool and then applying filters.

How are customer service and technical support?

Technical support is excellent. I hope they continue doing the same.

Which solution did I use previously and why did I switch?

We previously used another solution. We switched to Tableau because, in my opinion, it has some of the best features available. It will take five years for other tools to catch up to where Tableau is right now.

How was the initial setup?

Initial setup complexity was due to the organization's data structure, but it had nothing to do with the tool.

What about the implementation team?

Implementation was in-house; we read through the guide.

What's my experience with pricing, setup cost, and licensing?

It is expensive but worth it. I would prefer a lower license cost or an increase in the allowed # of users per license.

What other advice do I have?

Buy it, implement it and stick with it for a sure and quick ROI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.