I'm a computer science professor and I teach analytics. We use Tableau to teach students how to develop visualizations of data sets.
Subject Matter Expert, IT Operations Management, CS Professor at a educational organization with 501-1,000 employees
Good data visualization features like heat maps and story boards
Pros and Cons
- "I like Tableau's heat maps and the storyboard. You can create data stories and tons of visuals with it, and it goes together really well. Tableau lets you manipulate the data in various ways."
- "The price of Tableau is too high."
What is our primary use case?
What is most valuable?
I like Tableau's heat maps and the storyboard. You can create data stories and tons of visuals with it, and it goes together really well. Tableau lets you manipulate the data in various ways. But since we are teaching, we have to accommodate the needs of the students. Often, we have to go back to basic stuff like Excel because that is what the students will be working with at whatever jobs they get. So we try to use the type of tools that their workplace will offer. We know Excel is widely used and Tableau is not.
For how long have I used the solution?
I've been working with Tableau for about half a year or so.
What do I think about the scalability of the solution?
It's an individual solution so it works on as many desktops as you can download it to.
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December 2024
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Which solution did I use previously and why did I switch?
We were using Azure, but we're trying to get away from that because Microsoft is very expensive. We're trying to keep our expenses down while trying to find some decent products.
How was the initial setup?
Setting up Tableau is straightforward. You just can download it and set it up on your system in five minutes.
What's my experience with pricing, setup cost, and licensing?
The price of Tableau is too high.
What other advice do I have?
I rate Tableau eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Lead at UST
Mature, easy to use, and connecting to OBIEE works well
Pros and Cons
- "It's intuitive and highly mature"
- "The customization in the front end is a bit difficult."
What is our primary use case?
I am a developer and I provide solutions to end-users using Tableau.
What is most valuable?
It's intuitive and highly mature.
I use OBIEE, which is in Tableau. It is much easier than in other tools and it is easier to bring up the data insights.
What needs improvement?
The customization in the front end is a bit difficult. If they provide any utility or UI feature, where a user can do their own customization it would be great.
I would like to see an option to customize your own reports. Not being able to customize is a pain point for the developers.
For how long have I used the solution?
I have been using Tableau for six years.
How are customer service and technical support?
Technical support is good, but they could use some improvement. I would rate the technical support an eight out of ten.
There can be some delays in resolving issues because of the difference in time zones. The need to come with a way to match the time zones.
What other advice do I have?
I would recommend this solution to others but it would depend on their use cases.
I would rate Tableau a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Tableau
December 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
MEA Sales Director at DR at ComNavy
Makes the reporting stage simple to use
Pros and Cons
- "The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity."
- "It has made the reporting stage simple and enabled us to focus mainly on the ETL part"
- "It needs more ETL capabilities, to be able to address the end-to-end BI need."
- "The ability to use it on MAC machines. As far as I know, this is not possible."
What is our primary use case?
As a BI system integrator. we design performance solutions for different industries. We do use different tools in our solutions, and Tableau software is one of the our partners. One of the solutions we developed for a telecom client was a performance management tool. The solution used reporting dashboards based on network performance KPIs.
How has it helped my organization?
Using Tableau, it has made the reporting stage simple and enabled us to focus mainly on the ETL part.
What is most valuable?
The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity.
What needs improvement?
- Needs more ETL capabilities, to be able to address the end-to-end BI need.
- The ability to use it on MAC machines. As far as I know, this is not possible.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a BI system integrator. Tableau Software is one of our partners.
Manager - CRO at a tech company with 501-1,000 employees
The way it incorporates user-level data with geographic mapping really helps in building strategy at the top-most level. For huge data sets, it takes a lot of time to load the data.
What is most valuable?
- The ability to connect to different sources of data like SQL, Excel, etc. makes Tableau a very smart tool for data visualization.
- The way it incorporates user-level data with geographic mapping really helps in building strategy at the top-most level.
- Sharing dashboards among the team is extremely hassle free and also the data being up to date makes management extremely happy.
How has it helped my organization?
All-important, high-level metrics are at the fingertips of top management, which makes decision making less painful and more data oriented.
All employees have access to real-time data, which makes customer management a nuanced affair, because of which there is stark reduction in errors.
What needs improvement?
- Better dashboard creation
- Ease of making reports
For how long have I used the solution?
I have used it for two years.
What was my experience with deployment of the solution?
Once the reports are created, there are no issues at all. The only problem is the speed of loading data. For huge data sets, it takes a lot of time to load data. With Google' Data Studio coming out, they might want to improve this aspect of the tool.
How are customer service and technical support?
Service is excellent and their support staff are very quick to answer any queries.
Which solution did I use previously and why did I switch?
We did not evaluate any other solutions. We only worked with Tableau, as it was industry ready.
How was the initial setup?
It is a pretty straightforward setup, as described on their website. If you follow those instructions correctly, there wouldn't be any problem.
What about the implementation team?
- We did it in-house, as it helped us streamline things and rolling out required dashboards faster and more accurately.
- A team of two with basic tech background is more than enough to start off with.
- The learning curve is very flat, so within a month, resources can be ready to roll out reports.
What's my experience with pricing, setup cost, and licensing?
Their price is as per industry standard and any company in analytics business will be comfortable with the pricing plans.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Applications Architect at a tech vendor with 51-200 employees
Tableau has enabled us to make some important business decisions about market potential and product development.
Pros:
- Tableau can be used to retrieve data from multidimensional relational databases, spreadsheets and from cloud databases.
- Simple to develop worksheets and dashboards.
Cons:
- Didn't come across any yet, but yet we are still trying out many features.
Deployment:
Deployment was very easy and went through the installation videos and documentation prior to installation.
The training documents that are available online are very detailed and interactive. The instructors were very clear and concise in their presentations and demos and it was very easy to understand.
Business Metrics:
We have implemented dashboards for web analytics and were able to analyze the international market potential for our future product line, and reorganized the key team players to implement the product, reducing costs by resource allocation and targeting key countries for launching the products.
We have also implemented financial metrics dashboards, and were able to restructure resources, discontinued under-performing products, and shifted focus towards potential future products to be developed and implemented. We saved resource and project costs from discontinuing some products and cutting operating costs to become more profitable.
Alternate Vendors:
We did consider Oracle OBIEE, but the cost and functionality we need for our business is adequate with Tableau.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Solution Architect at a computer software company with 5,001-10,000 employees
Other tools are priced more competitively but this provides all the functionality our clients need
Pros and Cons
- "Since Tableau is on the cloud, we haven't faced any challenges around scalability."
- "Other tools are more competitively priced."
What is our primary use case?
Tableau can be helpful for BI reports and data dashboards. For example, say you are getting data from a few systems, and you want to see a consolidated report, like a management report or a transactional report. We use Tableau to build a dashboard using the data that we get.
For how long have I used the solution?
I'm in a pre-sales role, so I don't have a lot of practical hands-on experience with Tableau, but there are experts in my company, and we've been using the solution for more than five years.
We're consultants. If a customer wants to build a dashboard or run some custom reports using Tableau, we do the engineering part.
What do I think about the stability of the solution?
Performance-wise, Tableau is good but it could always be better.
What do I think about the scalability of the solution?
Since Tableau is on the cloud, we haven't faced any challenges around scalability. Since I'm not an engineer, I don't know if that scalability comes from the cloud infrastructure or Tableau itself. I can't rate it properly on that front.
How was the initial setup?
The complexity of deploying Tableau generally depends on the size of the project. As far as I know, it takes two or three Tableau engineers for the bigger projects where we're using utilizing them to build a database.
To clarify, I'm talking about the engineers building the custom solutions for our clients, not consuming them. To construct the Tableau reports or the database we use to generate the reports, we need two or three Tableau engineers and around the same number of database engineers to generate the data or write the scripts required for generating the reports.
What other advice do I have?
I would rate Tableau seven out of 10. Other tools are more competitively priced, but I wouldn't give it a low rating because Tableau still provides the functionality our clients need. I would recommend it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Easy to use, free version available, and stable
Pros and Cons
- "Tableau is easy to use compared to some other solutions, such as Excel."
- "There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities."
What is our primary use case?
We were using Tableau for some simple data visualization statistics. Last year because of the pandemic, we collected locations of people who were positive and then tried to put the information on a map and see if we can find any patterns.
What is most valuable?
Tableau is easy to use compared to some other solutions, such as Excel.
What needs improvement?
There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities.
I currently have to use another Tableau solution that allows me to combine different data sources and do the data cleaning. I think they should combine these solutions together.
For how long have I used the solution?
I have been using Tableau for approximately one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Tableau has been scalable for what we have used it for. However, we have not used a lot of large data sets at this point.
Which solution did I use previously and why did I switch?
I am from a Oracle database background and I have used Oracle Reports.
What's my experience with pricing, setup cost, and licensing?
I downloaded the solution online for free.
What other advice do I have?
I would recommend others to have a look at Tableau for data visualization.
I rate Tableau an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Delivery Manager / Architect at a tech services company with 201-500 employees
Flexible and easy to learn but the support and scalability for large amounts of data needs improvement
Pros and Cons
- "It's a very good, flexible product, and it's easy to learn."
- "The interface can be improved, in part because there is no indication that something is running or that it's processing."
What is most valuable?
It's a very good, flexible product, and it's easy to learn.
It's a new technology, so it's easy to get somebody up and running.
What needs improvement?
Scalability for large amounts of data needs improvement, as well as its performance.
From a scheduling perspective, if there is a sync up of the desktop dashboard into the server that we can publish as a web version, in an accessible way, that publishing scales and keeps on executing for hours. This can go on for eight to nine hours, but you have no indicator, you don't even see that it is processing. For example, there is no spinning wheel and all I see is a black screen.
The interface can be improved, in part because there is no indication that something is running or that it's processing. I would like to have some kind of indication that there is something processing on the interface.
Technical support could be faster or if they have any limitations of the product, they should openly communicate it. They could also just tell you that this product is intended for small volumes of data and may even suggest another solution.
For how long have I used the solution?
We have been using the latest version of Tableau for several years.
What do I think about the stability of the solution?
As far as using low volumes of data, it is stable. If the data is too large then it becomes a problem.
What do I think about the scalability of the solution?
From a data perspective, the problem with scalability is after a point in time, the data becomes very large. For example, there is a way to sync the data and bring it to the desktop, and if the data is going to be seven GB or more, that is a huge amount of data and creates a problem with Tableau.
Based on our customers, we have different licenses. We have approximately 15 different customers.
How are customer service and technical support?
Technical support is fine, but it could be better. When we reached out with the large amounts of data, we were not provided with the correct solution.
Which solution did I use previously and why did I switch?
We started with Tableau.
How was the initial setup?
The initial setup was straightforward. There were no issues.
It's a very simple installation, it doesn't take a lot of time to deploy.
What about the implementation team?
We did not use a consultant, we implemented ourselves.
We have a single person team for installation and maintenance.
What other advice do I have?
We plan to continue using this solution and I can recommend it.
It's a good product but large volume data is an issue. Maybe people will have to work around it to make it smaller. It requires splitting up the data into smaller data files or we need to find another way from Tableau itself. They may have another scalable product, that can be used for large amounts of data.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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