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Delivery Lead at UST
Real User
Mature, easy to use, and connecting to OBIEE works well
Pros and Cons
  • "It's intuitive and highly mature"
  • "The customization in the front end is a bit difficult."

What is our primary use case?

I am a developer and I provide solutions to end-users using Tableau.

What is most valuable?

It's intuitive and highly mature.

I use OBIEE, which is in Tableau. It is much easier than in other tools and it is easier to bring up the data insights.

What needs improvement?

The customization in the front end is a bit difficult. If they provide any utility or UI feature, where a user can do their own customization it would be great.

I would like to see an option to customize your own reports. Not being able to customize is a pain point for the developers.

For how long have I used the solution?

I have been using Tableau for six years.

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March 2025
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How are customer service and support?

Technical support is good, but they could use some improvement. I would rate the technical support an eight out of ten.

There can be some delays in resolving issues because of the difference in time zones. The need to come with a way to match the time zones.

What other advice do I have?

I would recommend this solution to others but it would depend on their use cases.

I would rate Tableau a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user845916 - PeerSpot reviewer
MEA Sales Director at DR at ComNavy
User
Makes the reporting stage simple to use
Pros and Cons
  • "The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity."
  • "It has made the reporting stage simple and enabled us to focus mainly on the ETL part"
  • "It needs more ETL capabilities, to be able to address the end-to-end BI need."
  • "The ability to use it on MAC machines. As far as I know, this is not possible."

What is our primary use case?

As a BI system integrator. we design performance solutions for different industries. We do use different tools in our solutions, and Tableau software is one of the our partners. One of the solutions we developed for a telecom client was a performance management tool. The solution used reporting dashboards based on network performance KPIs.

How has it helped my organization?

Using Tableau, it has made the reporting stage simple and enabled us to focus mainly on the ETL part.

What is most valuable?

The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity. 

What needs improvement?

  • Needs more ETL capabilities, to be able to address the end-to-end BI need. 
  • The ability to use it on MAC machines. As far as I know, this is not possible.

For how long have I used the solution?

One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a BI system integrator. Tableau Software is one of our partners.
PeerSpot user
Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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it_user120990 - PeerSpot reviewer
Manager - CRO at a tech company with 501-1,000 employees
Vendor
The way it incorporates user-level data with geographic mapping really helps in building strategy at the top-most level. For huge data sets, it takes a lot of time to load the data.

What is most valuable?

  • The ability to connect to different sources of data like SQL, Excel, etc. makes Tableau a very smart tool for data visualization.
  • The way it incorporates user-level data with geographic mapping really helps in building strategy at the top-most level.
  • Sharing dashboards among the team is extremely hassle free and also the data being up to date makes management extremely happy.

How has it helped my organization?

All-important, high-level metrics are at the fingertips of top management, which makes decision making less painful and more data oriented.

All employees have access to real-time data, which makes customer management a nuanced affair, because of which there is stark reduction in errors.

What needs improvement?

  • Better dashboard creation
  • Ease of making reports

For how long have I used the solution?

I have used it for two years.

What was my experience with deployment of the solution?

Once the reports are created, there are no issues at all. The only problem is the speed of loading data. For huge data sets, it takes a lot of time to load data. With Google' Data Studio coming out, they might want to improve this aspect of the tool.

How are customer service and technical support?

Service is excellent and their support staff are very quick to answer any queries.

Which solution did I use previously and why did I switch?

We did not evaluate any other solutions. We only worked with Tableau, as it was industry ready.

How was the initial setup?

It is a pretty straightforward setup, as described on their website. If you follow those instructions correctly, there wouldn't be any problem.

What about the implementation team?

  • We did it in-house, as it helped us streamline things and rolling out required dashboards faster and more accurately.
  • A team of two with basic tech background is more than enough to start off with.
  • The learning curve is very flat, so within a month, resources can be ready to roll out reports.

What's my experience with pricing, setup cost, and licensing?

Their price is as per industry standard and any company in analytics business will be comfortable with the pricing plans.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Applications Architect at a tech vendor with 51-200 employees
Vendor
Tableau has enabled us to make some important business decisions about market potential and product development.

Pros:
- Tableau can be used to retrieve data from multidimensional relational databases, spreadsheets and from cloud databases.
- Simple to develop worksheets and dashboards.

Cons:
- Didn't come across any yet, but yet we are still trying out many features.

Deployment:
Deployment was very easy and went through the installation videos and documentation prior to installation.

The training documents that are available online are very detailed and interactive. The instructors were very clear and concise in their presentations and demos and it was very easy to understand.

Business Metrics:
We have implemented dashboards for web analytics and were able to analyze the international market potential for our future product line, and reorganized the key team players to implement the product, reducing costs by resource allocation and targeting key countries for launching the products.

We have also implemented financial metrics dashboards, and were able to restructure resources, discontinued under-performing products, and shifted focus towards potential future products to be developed and implemented. We saved resource and project costs from discontinuing some products and cutting operating costs to become more profitable.

Alternate Vendors:
We did consider Oracle OBIEE, but the cost and functionality we need for our business is adequate with Tableau.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1722318 - PeerSpot reviewer
Expert Analyst at a tech services company with 501-1,000 employees
Real User
Simple interface, user-friendly, and good support
Pros and Cons
  • "Tableau has many good features. It is user-friendly, has a simple-to-use interface, and has a customizable dashboard."
  • "When you create new fields in Tableau and you enter the formulas, there is a new small window that is there in the interface. You can enter the calculated fields, it could be more user-friendly. At this time it is limited and hard to understand at the beginning. The fields should be easier to use, such as in Microsoft Excel. You can have a difficult time understanding what to do in the fields, you end up doing trial and error to figure it out."

What is most valuable?

Tableau has many good features. It is user-friendly, has a simple-to-use interface, and has a customizable dashboard.

What needs improvement?

When you create new fields in Tableau and you enter the formulas, there is a new small window that is there in the interface. You can enter the calculated fields, it could be more user-friendly. At this time it is limited and hard to understand at the beginning. The fields should be easier to use, such as in Microsoft Excel. You can have a difficult time understanding what to do in the fields, you end up doing trial and error to figure it out.

For how long have I used the solution?

I have been using Tableau for approximately seven years.

How are customer service and support?

Tableau has a good online community that I used for support hat is very good.

How was the initial setup?

The initial setup of Tableau is relatively simple. For new users of the solution, it is easy for them to grasp. You need to understand how to connect to the Oracle or SQL Server, having knowledge of databases will make the process easier.

What's my experience with pricing, setup cost, and licensing?

The licensing model of Tableau has changed since we initially purchased it three years ago and it is more complicated, and I have found it to be more expensive. They have lost market shares to Microsoft BI. My company will probably change solutions this year because of the increased pricing model.

Which other solutions did I evaluate?

I have evaluated Microsoft BI.

What other advice do I have?

My advice to others that are wanting to implement this solution is for them to use use the online community. There are many good resources, and examples for implementing solutions. There is plenty of support.

I rate Tableau a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer938061 - PeerSpot reviewer
Sr. Solution Architect at a computer software company with 5,001-10,000 employees
Real User
Other tools are priced more competitively but this provides all the functionality our clients need
Pros and Cons
  • "Since Tableau is on the cloud, we haven't faced any challenges around scalability."
  • "Other tools are more competitively priced."

What is our primary use case?

Tableau can be helpful for BI reports and data dashboards. For example, say you are getting data from a few systems, and you want to see a consolidated report, like a management report or a transactional report. We use Tableau to build a dashboard using the data that we get.

For how long have I used the solution?

I'm in a pre-sales role, so I don't have a lot of practical hands-on experience with Tableau, but there are experts in my company, and we've been using the solution for more than five years.  
We're consultants. If a customer wants to build a dashboard or run some custom reports using Tableau, we do the engineering part.

What do I think about the stability of the solution?

Performance-wise, Tableau is good but it could always be better. 

What do I think about the scalability of the solution?

Since Tableau is on the cloud, we haven't faced any challenges around scalability. Since I'm not an engineer, I don't know if that scalability comes from the cloud infrastructure or Tableau itself. I can't rate it properly on that front.

How was the initial setup?

The complexity of deploying Tableau generally depends on the size of the project. As far as I know, it takes two or three Tableau engineers for the bigger projects where we're using utilizing them to build a database. 

To clarify, I'm talking about the engineers building the custom solutions for our clients, not consuming them. To construct the Tableau reports or the database we use to generate the reports, we need two or three Tableau engineers and around the same number of database engineers to generate the data or write the scripts required for generating the reports.

What other advice do I have?

I would rate Tableau seven out of 10. Other tools are more competitively priced, but I wouldn't give it a low rating because Tableau still provides the functionality our clients need. I would recommend it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Project Manager at a government with 51-200 employees
Real User
Easy to use, free version available, and stable
Pros and Cons
  • "Tableau is easy to use compared to some other solutions, such as Excel."
  • "There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities."

What is our primary use case?

We were using Tableau for some simple data visualization statistics. Last year because of the pandemic, we collected locations of people who were positive and then tried to put the information on a map and see if we can find any patterns.

What is most valuable?

Tableau is easy to use compared to some other solutions, such as Excel.

What needs improvement?

There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities.

I currently have to use another Tableau solution that allows me to combine different data sources and do the data cleaning. I think they should combine these solutions together.

For how long have I used the solution?

I have been using Tableau for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Tableau has been scalable for what we have used it for. However, we have not used a lot of large data sets at this point.

Which solution did I use previously and why did I switch?

I am from a Oracle database background and I have used Oracle Reports.

What's my experience with pricing, setup cost, and licensing?

I downloaded the solution online for free.

What other advice do I have?

I would recommend others to have a look at Tableau for data visualization.

I rate Tableau an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1447362 - PeerSpot reviewer
Manager - Customer Success at a tech services company with 10,001+ employees
Consultant
Stable, flexible, but scalability needs improvement
Pros and Cons
  • "The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns."
  • "The solution could improve the scalability, it is difficult to make changes."

What is our primary use case?

Tableau is a data visualization tool similar to Microsoft Power BI.

What is most valuable?

The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns.

For how long have I used the solution?

I have been using this solution for a year and a half.

What do I think about the stability of the solution?

Tableau is stable.

What do I think about the scalability of the solution?

The solution could improve the scalability, it is difficult to make changes.

We have more than 50 people using this solution in my organization.

Which other solutions did I evaluate?

I have evaluated Microsoft Power BI.

What other advice do I have?

I rate Tableau a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.