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reviewer1752162 - PeerSpot reviewer
Cloud Solution Consultant at a computer software company with 201-500 employees
Consultant
Beneficial reports, reliable, and superb features
Pros and Cons
  • "I have found Tableau easy to use and the features are superb."
  • "Tableau is difficult to scale because of the cost, which makes it difficult to scale."

What is our primary use case?

I am using Tableau and we use it as a business intelligence tool. We plan to move to the cloud soon.

Our compliance team  has not approved some security policies on the cloud. We are working on it and we have moved some of our data warehouses to Redshift already.

How has it helped my organization?

The solution has helped out organization improve by providing beneficial team reports.

What is most valuable?

I have found Tableau easy to use and the features are superb.

For how long have I used the solution?

I have been using Tableau for approximately two months.

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Tableau
November 2024
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What do I think about the stability of the solution?

Tableau is stable.

What do I think about the scalability of the solution?

Tableau is difficult to scale because of the cost, which makes it difficult to scale.

We have approximately 25 users using this solution in my organization.

Which solution did I use previously and why did I switch?

I have previously used Amazon QuickSight, and Tableau is easier to use.

What's my experience with pricing, setup cost, and licensing?

One of the biggest drawbacks of Tableau is the price, it is expensive. The price should be reduced.

What other advice do I have?

I rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a government with 51-200 employees
Real User
Easy to use, free version available, and stable
Pros and Cons
  • "Tableau is easy to use compared to some other solutions, such as Excel."
  • "There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities."

What is our primary use case?

We were using Tableau for some simple data visualization statistics. Last year because of the pandemic, we collected locations of people who were positive and then tried to put the information on a map and see if we can find any patterns.

What is most valuable?

Tableau is easy to use compared to some other solutions, such as Excel.

What needs improvement?

There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities.

I currently have to use another Tableau solution that allows me to combine different data sources and do the data cleaning. I think they should combine these solutions together.

For how long have I used the solution?

I have been using Tableau for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Tableau has been scalable for what we have used it for. However, we have not used a lot of large data sets at this point.

Which solution did I use previously and why did I switch?

I am from a Oracle database background and I have used Oracle Reports.

What's my experience with pricing, setup cost, and licensing?

I downloaded the solution online for free.

What other advice do I have?

I would recommend others to have a look at Tableau for data visualization.

I rate Tableau an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
November 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
BI Solution Engineer at DataSelf
Reseller
The solutions web version makes it comparably easy to blend data
Pros and Cons
  • "I like the solution's web version, more so than Power BI's web version. It just makes it easier to drag and drop things and to blend data on the backend. It simplifies the process."
  • "The charting is overly complex in comparison with Power BI's"

What is our primary use case?

We are using the latest version. 

What is most valuable?

I like the solution's web version, more so than Power BI's web version. It just makes it easier to drag and drop things and to blend data on the backend. It simplifies the process. 

What needs improvement?

The charting is overly complex in comparison with Power BI's

The calculations are harder, as the focus is on a little level of detail instead of on making a column. Power BI and Tableau are a bit more detailed when it comes to creating calculations. It's not possible to merely add two columns together, but there is a need to build a calculation. Simply put, calculations can be a little more complex in Tableau. I'd like to see the ability just to add and subtract columns, to make it like a wizard.

For how long have I used the solution?

We are currently using Tableau

What other advice do I have?

The solution is deployed on-cloud, but I have the desktop version, as well. 

As the product is comparable, I rate it as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1595463 - PeerSpot reviewer
Project Manager at a local government with 51-200 employees
Real User
Easy to use, stable, and offers competitive pricing
Pros and Cons
  • "The stability seems to be very reliable."
  • "There should be more widgets that would help less trained individuals create charts with less difficulty."

What is our primary use case?

I'm not using it on a daily basis. I've gone through the training and I've got my associate certification.

What is most valuable?

The solution is very easy to use and simple to understand. They make it very easy to navigate around it and to learn the product. 

The solution is very easy to set up.

The pricing is good.

The stability seems to be very reliable. 

What needs improvement?

Personally, I have not extensively used it, and therefore it's hard to think of areas that might need improvement as I haven't fully experienced every aspect of the product. 

I'd like to see more advanced forms of charting, if possible. 

There should be more widgets that would help less trained individuals create charts with less difficulty.

Tableau probably does not have advanced big data analysis features. It's not in the same category. It doesn't have those features to the same degree as R. You do this recreational; kind of modeling and analytics. It does have some predictive items, however, it's very simple. You can't customize much.

What do I think about the stability of the solution?

The solution seems to be very stable. I wouldn't say that we have used it in a big data kind of way. We don't have big data; we're not really able to test Tableau to the limits.

What do I think about the scalability of the solution?

Most of the companies that we work with that use it are medium-sized enterprises and is typically public companies or government organizations. 

How are customer service and technical support?

I can't really evaluate support services from Tableau. Our client agencies use them directly, and therefore they are the ones dealing with support. I don't have much experience on the support side.

Which solution did I use previously and why did I switch?

Some of our clients also work with Microsoft BI. I'd personally worked with Talend, SAP HANA, and Power BI. I personally prefer Tableau due to its ease of use. With SAP HANA, I don't really have easy access to it. However, with Talend, if I wanted to, I could easily go to its website and download a copy of it.

How was the initial setup?

The initial setup of the product is not difficult. It's very easy and quite straightforward. A company shouldn't have any troubles handling an implementation. 

What's my experience with pricing, setup cost, and licensing?

It's my understanding that the pricing of this solution is quite reasonable and very competitive. That said, I haven't really done an in-depth comparison against competitors.

What other advice do I have?

We are consultants and not exactly customers of the product itself. We run projects. We give policy guidance.

I'd rate the solution at an eight out of ten.

If a company is looking for a way to create charts quickly, and communicate with charts, Tableau is definitely an easy place to start. Of course, users will need some training to understand how to create certain visualizations in Tableau. Other than that, Tableau is quite easy to set up. It's easy to connect to your data sources. Once you have connected to the data sources, you easily create the charts. There's a lot of options, a lot of charts that you can create. However, for the more advanced features, you definitely need some experience. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user958110 - PeerSpot reviewer
CEO at Bi Solutions S.A
Reseller
An interactive data visualization software with an important visual analytics feature
Pros and Cons
  • "The most important feature in Tableau is visual analytics."
  • "The price could be better."

What is our primary use case?

We use it for our customers in retail, healthcare, and manufacturing who need analytics. I'm doing use-cases like this a lot.

How has it helped my organization?

We have a customer who is an automation company, and we use Tableau for optimizing the inventory in the warehouses.

What is most valuable?

Tableau's easy to use, and easy to deploy. It has a good user interface. The most important feature in Tableau is visual analytics. The maps and geographical analytics are important for implementation. It's also easy to develop and work with historical data. It also makes it easy to create a culture within the organization.

What needs improvement?

The price could be better. The overall scalability can also be improved. I would like to see more machine learning components to do predictive analytics. It should be simple for our customers to use. Tableau should include an automated machine learning feature in the next release.

For how long have I used the solution?

I've been using Tableau for about nine years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Tableau is scalable, but the overall scalability can be improved to accommodate large volumes of data.

How was the initial setup?

The initial setup was easy. The time it takes to deploy depends on the company size. For example, one day, four days, or maybe even two weeks. It depends on the company and the data they have. It takes about three people to implement and maintain this product.

What's my experience with pricing, setup cost, and licensing?

Pricing could be better. I believe they should offer better pricing for deployment in small to mid-sized companies. Tableau needs to change the pricing model and offer a monthly option. This is the principal benefit their competitors offer. If companies can pay month-to-month, it would provide more opportunities for them.

Which other solutions did I evaluate?

Our customers often evaluate competitors like Microsoft BI and Qlik Sense. These products are deployed everywhere, in the cloud and on-premise. Tableau loses to the competition because of price.

What other advice do I have?

I would recommend Tableau to new users. This is a great tool.

On a scale from one to ten, I would give Tableau a ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Senior Software Engineer at a tech services company with 1,001-5,000 employees
Real User
Amazing dynamic parameters, numerous customization, and superior customer service
Pros and Cons
  • "I love the customization skills that Tableau has, it is not restricted to what is built-in already."
  • "With performance tuning, it generates a pretty complex query when it is not required."

What is our primary use case?

I am into a new healthcare domain. I publish my dashboards and my audience are the providers.

How has it helped my organization?

I am not well-versed with the latest 2020 version of the solution, but I have heard that it has made parameters dynamic. For example, when we are publishing the dashboards, if we want the dashboards to be set as a default as the previous month, we do not have to modify it again and again. It can republish month after month using an assigned default. This will save me time from not having to redo the dashboard all the time. The dynamic parameters are amazing in Tableau, it has been improved in the latest version.

What is most valuable?

I love the customization skills that Tableau has, it is not restricted to what is built-in already. We have many customizable options and they come out to be very fancy and beautiful charts. Also, I like the extract feature that makes my dashboard run faster. The low-level security that Tableau handles works well. This solution is user-friendly and suitable for any type of user. Lastly, the dashboard and reports are very user-friendly to navigate.

What needs improvement?

This solution has some features which really needs to be improved. For example, the sorting feature, If we compare it with ClixSense, ClixSense has a direct sorting feature available to users. Wherein Tableau, we have to go and create a parameter, make it dynamic, force users to click somewhere else on the filter, and then maybe you can sort it. Tableau is really new for sorting features.

With performance tuning, it generates a pretty complex query when it is not required. We do not actually write 100 lines of code for a single KPI indicator. What we do is run the performance tuning model which will give 100-200 lines of code for a single KPI. That is not exactly an optimized query. While running performance tuning on the query, it should be pretty optimized, but it does not seem to be doing this.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is fairly stable. However, the issue is when it is time to upgrade. Upgrading a Tableau server is too tedious compared to other tools where normally you just have an update EXE file you run and it is done. This is not the case with Tableau, it requires the dashboard to go down for an hour and then we have to republish all the dashboards again. 

What do I think about the scalability of the solution?

The solution is scalable without a doubt.

How are customer service and technical support?

This solution has the best technical support compared to any tool. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive but it depends on the customer's needs which will determine the cost of the licensing. How much they require and what package they want.

Which other solutions did I evaluate?

We have evaluated ClixSense in the past. With ClixSense, it is not as customizable as this solution, I would even say restricted. For each and every customization and format change, the basic stuff, it asks us to buy another extension. We will not be doing that.

What other advice do I have?

This solution has broadened my VA exposure and it has allowed me to do things differently with respect to VA concepts and visualization. I have a great takeaway from my experience with the solution.

I would recommend Tableau because of the amazing dashboards that are appealing and that also gives us the ability to create with far better customizations.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user851040 - PeerSpot reviewer
BI Operations Support Leader at General Electric
Real User
Self-service; users can build their own reports based on their needs
Pros and Cons
  • "It provides business users with a tool, so they are not dependent on IT."
  • "Analysis is now more visual than in the past."
  • "Bursting email is needed to deliver the reports to many people in their inboxes and this functionality is not provided by Tableau."

What is our primary use case?

  • Create dashboards for different functions in the organization.
  • Used to report out information from the corporate data repository.

How has it helped my organization?

It provides business users with a tool, so they are not dependent on IT.

What is most valuable?

  • Visual analytical reporting
  • Ad hoc reporting
  • Self-service; users can build their own reports based on their needs.
  • Drag and drop to create analytical dashboards.
  • Multiple data sources connectors

What needs improvement?

Needs bursting email and export to Excel. Many users still need to download the information (to Excel) and export to an Excel macro to merge the info with some other info. 

Bursting email is also needed to deliver the reports to many people in their inboxes and this functionality is not provided by Tableau.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

Analysis is now more visual than in the past, which was only long operational support reports with bunches of info.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Delivery Planning & Implementation at a comms service provider with 11-50 employees
Real User
The most valuable feature of Tableau is the possibility to provide an overall view of the analysis done and let the users get the visualization the way they need/want.

What is most valuable?

The most valuable feature of Tableau is the possibility to provide an overall view of the analysis done and let the users get the visualization the way they need/want.

Another valuable thing about using Tableau is that you just need to create the dashboard once. Any type of data update is done automatically.

It is also possible to combine many different types of data sources on a single data connection.

How has it helped my organization?

When I started using Tableau, one report that provided customer perception feedback involved a lot of manual effort, and every single month the historical number changed. Using an automatic way to analyze and provide the results increased accuracy to about 98% and reduced 99% of the rework.

What needs improvement?

There is still room to improve visualization when more than two dimensions are synchronized. Sometimes when you need to use more than one measurement from 2 different data sources, you won't be able to show the values.

Also it would be nice if it was possible to have more than one type of maks used on a single sheet, e.g. use trafic light together with text.

For how long have I used the solution?

I have used it for about five years.

What was my experience with deployment of the solution?

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

What do I think about the stability of the solution?

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

What do I think about the scalability of the solution?

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

How is customer service and technical support?

Customer Service:

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

Technical Support:

Every time I needed support directly from Tableu, their response took less than four hours to contact me back with an initial solution to my problem.

How was the initial setup?

I get the first draft of our dashboards already done. Because it is a really friendly user tool, it didn't take too long for me to start developing my dashboards. Of course, after a while, I developed my skills and it became even easier.

What was our ROI?

I can say that it took about six months for Tableau to payback the investment done just by the fact that it reduced 99% of the rework for a single report.

What's my experience with pricing, setup cost, and licensing?

If you are a student Tableau provides a 1 year license for desktop version. You can also publish your work on Tableau Public.

What other advice do I have?

I strongly recommend using the trial version of Tableau before buy it. If you are not the type of person that is familiar with programming scripts, this is the perfect tool. It is really simple to create the first views, even though it will take a while to understand how some of the details work. Watching the tutorial videos helps too.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.