Try our new research platform with insights from 80,000+ expert users
it_user236448 - PeerSpot reviewer
IT Admin at a tech company with 501-1,000 employees
Vendor
One of its greatest strengths is that it can very quickly perform various analyses, tests and rules out different scenarios.

What is most valuable?

One of its greatest strengths is that it can very quickly perform various analyses, tests and rules out different scenarios, in seconds. It works perfectly integrating different data sources and applying immediate updates.

Ease of use: It requires a brief introduction and then you can use your imagination to perform all the analyses you want.

Other valuable features are: the ability to graphically represent different ideas, integration with different data sources and the ability to perform the deployment throughout the organization. To perform analysis is important but being able to share empowers the organization.

How has it helped my organization?

Tableau has allowed automated analysis and delivery. We have managed to automate reports that previously took up to 10 days to produce. Now, we can deliver these reports in a day (including updating databases).

What needs improvement?

They can improve the integration of SAP BW (join between elements) and Tableau Server platform, better adaptation for tablets and cellphone by the application and organize displays more efficiently.

For how long have I used the solution?

We have used Tableau for almost a year and a half.

Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.

What was my experience with deployment of the solution?

The connection between Tableau Server and SAP BW can sometimes be unstable and lose the connection, at which point it does not display the query or the hub to which it was connected.

How are customer service and support?

Tableau technical support is one of the best I've had. 9!

How was the initial setup?

Installation is really quick and easy; you just download the version directly from the official website of Tableau. The server configuration was a bit more complex but we had the support of the local provider.

What about the implementation team?

You should always analyze the variables; each organization is unique. However, for implementation, we ran the methodology suggested by Tableau Drive, which is based on others’ experiences.

It has allowed us to replace reports. The impacted report areas have been empowered by the tool, and are more aware of the data they report.

Which other solutions did I evaluate?

We evaluated Qlik Sense, SAP Lumira and Tableau. We decided on Tableau over Qlik and Lumira for ease of use by the functional teams, and because they have a direct supplier in Venezuela, including support and training. At the time of evaluation in May 2015, SAP Lumira’s analysis development capabilities and its integration with different data sources were not as good as Tableau’s. Even when connecting SAP Lumira with SAP BW, we could not publish analyses.

What other advice do I have?

It is important to consider change management, definition of roles and performance analysts.
Tableau is a powerful tool for performing analyses and communicating them. We managed to empower the organization with Tableau and we are in the process of extending it to all the analytical community of our company.
We can integrate with SAP BW and perform analysis of information. However, we have found it difficult to join elements of BW such as cubes or queries, but this promises to be resolved in the new version, Tableau 10.
We are really pleased to have chosen Tableau as our ETL tool to support our analysis and sharing it within the organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user243885 - PeerSpot reviewer
Business Intelligence Analyst at a healthcare company with 501-1,000 employees
Vendor
It is a very powerful tool, but there is not enough control over the order in which filters and sorts are applied.

What is most valuable?

  • It is very powerful
  • Flexibility

What needs improvement?

Minor issues only. My biggest one is control over the order in which filters and sorts are applied. There is some control of this but not enough.

For how long have I used the solution?

I've used it for seven months.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

Our parent company has its own internal Tableau support team so I have had no contact with Tableau’s own technical support

Which solution did I use previously and why did I switch?

No previous solution was used in this company, but I do have experience of Domo.

How was the initial setup?

It was complex. We have a complex situation with extensive data security set up at three and a half levels across over 100 active users with most of the users not only controlled by level but also having access to very specific sets of data only.

Inevitably the setup for this in Tableau was complex. This is not a criticism of Tableau however – just the opposite, the impressive thing is that it had the flexibility to achieve it at all

What about the implementation team?

I implemented it myself.

What other advice do I have?

Tableau is a very powerful and flexible product, it also demands some level of skill on the part of the user. When compared with Domo for example, the end result in its standard form is more flexible, is able to put more information in a single view, and offers more user interactivity. However the other side of this coin is that in its standard form, it is much less accessible to less skilled users. We have managed to develop an interface that is as accessible as Domo, but this has been quite a complex and time-consuming task.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user73488 - PeerSpot reviewer
it_user73488Managing Member at Christina M. Durta, CPA, LLC
Vendor

I just used Tableau Public for the first time on a community project. I don't know anything about Domo. How are the features compared to Tableau? How about cost? My main problem with using Tableau for consulting is the step price per user to view the online reports. I don't fully understand the difference between Tableau Online and Tableau Reader. Thank you.

See all 2 comments
Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
PeerSpot user
Senior Developer at a pharma/biotech company with 501-1,000 employees
Real User
Fast, quick, powerful rich data visualisations that can be shared across our institute. Best software I've ever used.

What is most valuable?

The ability to quickly connect to all of our datasources, whether its a Oracle or MySQL database, and excel sheet of a csv file and produce a rich interactive visualisation that can then be shared amongst everyone on site is fantastic. The ease of the interface makes it a joy to use.

How has it helped my organization?

Previously all reporting was very static. Each report would answer one specific question and if someone needed more information they would typically have to ask for another report to be made. Tableau allows us to create interactive reports with filtering, parameters and drill downs allowing the viewers to investigate their own data and find their own answers without having to go through a reporting team.

What needs improvement?

It would like to see autosaving, embedded fonts and other options to improve the ease of dashboard layout.

For how long have I used the solution?

I first started using Tableau in June 2011

What was my experience with deployment of the solution?

None, the install seemed very straight forward and we successfully rolled out Tableau Server to all the users on site.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service: Superb on the very few occasions I have had to make use of it. I have had a timely response and my issues have been fixed.Technical Support: Again, I haven't had the need to use this very often but when I did it was excellent. The support forums and technical documentation is second to none.

Which solution did I use previously and why did I switch?

We used a combination of custom webpages written in perl and the Jaspersoft reporting webapp.

How was the initial setup?

After getting the requirements for Tableau server the actual set-up and deployment seemed to go very smoothly.

What about the implementation team?

We used The Information Lab to assist with some of the initial set-up. They were excellent and would recommend them to anyone.

What's my experience with pricing, setup cost, and licensing?

Unknown as I am a power user and not a site admin nor involved in anything to do with license costs.

Which other solutions did I evaluate?

We were introduced to Tableau by a collaborator and went on their recommendation as they had already looked at other vendors.

What other advice do I have?

Download the free demo, connect to some data and play with it. See for yourself how easy and quick it is to produce something that previously took you days to to. Look on public.tableausoftware.com to see what other people have made it with.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ONUR ÇALISKAN - PeerSpot reviewer
Managing Partner at INFOLOJIK
Real User
Top 5
Useful for dashboards and has a great visualization component
Pros and Cons
  • "I like the visualization component."
  • "The development part should be better. We are putting a lot of effort in during development, so if we face any struggles, we have to find workaround solutions on the internet."

What is our primary use case?

We use the solution for the dashboard and visualization. We are a consultant company with 20 employees.

The solution is deployed on-prem. I am using the latest version.

What is most valuable?

I like the visualization component. 

What needs improvement?

The development part should be better. We are putting a lot of effort in during development, so if we face any struggles, we have to find workaround solutions on the internet. It would be nice to have new workaround solutions and other options. Every customer has different expectations, so sometimes it's hard to find the right solution.

For how long have I used the solution?

I have been using Tableau for 15 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The setup is straightforward. It took about a week to install. For deployment and maintenance, we used two team leads.

What's my experience with pricing, setup cost, and licensing?

This license is on a yearly basis.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user984828 - PeerSpot reviewer
ACS/OPS at Delta Air Lines, Inc.
Real User
We are able to create reports that are more helpful to our front-line employees

What is our primary use case?

I use this program to visualize the data sets from front-line employees. Primarily, the tool is used for visualizing data. 

How has it helped my organization?

We are able to create reports that are more helpful to our front-line employees. They are able to implement decisions much faster.

What is most valuable?

The friendliness and easy way of using the platform. I think that as a new user it is easy to learn, and really easy and quick to try and learn from mistakes.

What needs improvement?

Their training. I've been looking for ways in which we can start training more people to it, and it has shown that other platforms have more access to training than Tableau. 

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Principal Consultant at University of Utah Hospital
Real User
Its ease of developing visualizations is a valuable feature, but the tool needs improvements in its security schema
Pros and Cons
  • "It most valuable feature is its ease of developing visualizations, not just charts and graphs."
  • "Improvements in schema security and row/column security need to be made."

What is our primary use case?

I use this solution for healthcare analytics.

How has it helped my organization?

Tableau has provided visibility into patterns which I had not previously observed.

What is most valuable?

The ease of developing visualizations, not just charts and graphs.

What needs improvement?

  • The enterprise features need improvements.
  • Improvements in schema security and row/column security need to be made.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user720510 - PeerSpot reviewer
Consulting Head
Vendor
Provides Many Alternatives For Presenting And Understanding A Business​

What is most valuable?

Fluent expressions are beautiful. It provides many alternatives to present and understand business.

How has it helped my organization?

I have been in many project manager roles in BI system development, and I have experience with most BI tools during the last 20 years. In most cases, I had to use web development to cover areas the BI tools couldn't handle. But Tableau can solve most of my customers' requests with fluent alternatives.

What needs improvement?

All area where business insight is needed. Also, I would like to see improvement in server capacities.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Excellent. When I or my customers had questions, Tableau customer support addressed the issues quickly, and in the local Korean language.

Which solution did I use previously and why did I switch?

I have experience with other BI solutions, but all of them had many limitations with respect to all my customers' requests. But Tableau is able to handle them.

How was the initial setup?

Very simple and easy.

What's my experience with pricing, setup cost, and licensing?

Tableau is very good as a starting point for a BI system and environment with relatively low cost. But it's not easy to expand to enterprise level because there is no discount pricing strategy.

Some customers choose Tableau for small systems, but they choose other solutions for enterprise requirements, to reduce costs, even though they know Tableau is a better product.

Which other solutions did I evaluate?

No.

What other advice do I have?

It's very easy and an excellent solution. Even though this solution is, in my opinion, the best BI solution in the world, they are continuously developing their product, improving with every upgrade (and even with the minor upgrades).

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
Delivery Planning & Implementation at a comms service provider with 11-50 employees
Real User
The most valuable feature of Tableau is the possibility to provide an overall view of the analysis done and let the users get the visualization the way they need/want.

What is most valuable?

The most valuable feature of Tableau is the possibility to provide an overall view of the analysis done and let the users get the visualization the way they need/want.

Another valuable thing about using Tableau is that you just need to create the dashboard once. Any type of data update is done automatically.

It is also possible to combine many different types of data sources on a single data connection.

How has it helped my organization?

When I started using Tableau, one report that provided customer perception feedback involved a lot of manual effort, and every single month the historical number changed. Using an automatic way to analyze and provide the results increased accuracy to about 98% and reduced 99% of the rework.

What needs improvement?

There is still room to improve visualization when more than two dimensions are synchronized. Sometimes when you need to use more than one measurement from 2 different data sources, you won't be able to show the values.

Also it would be nice if it was possible to have more than one type of maks used on a single sheet, e.g. use trafic light together with text.

For how long have I used the solution?

I have used it for about five years.

What was my experience with deployment of the solution?

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

What do I think about the stability of the solution?

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

What do I think about the scalability of the solution?

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

How is customer service and technical support?

Customer Service:

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

Technical Support:

Every time I needed support directly from Tableu, their response took less than four hours to contact me back with an initial solution to my problem.

How was the initial setup?

I get the first draft of our dashboards already done. Because it is a really friendly user tool, it didn't take too long for me to start developing my dashboards. Of course, after a while, I developed my skills and it became even easier.

What was our ROI?

I can say that it took about six months for Tableau to payback the investment done just by the fact that it reduced 99% of the rework for a single report.

What's my experience with pricing, setup cost, and licensing?

If you are a student Tableau provides a 1 year license for desktop version. You can also publish your work on Tableau Public.

What other advice do I have?

I strongly recommend using the trial version of Tableau before buy it. If you are not the type of person that is familiar with programming scripts, this is the perfect tool. It is really simple to create the first views, even though it will take a while to understand how some of the details work. Watching the tutorial videos helps too.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.