Tableau Reviews

The solution is primarily used for analysis purposes. I use it quite a lot. 

Overall, the solution is pretty good.

You can do a lot of filtering from the dashboard. 

You are able to see and follow trends.

The scalability of the solution is very good.

There is a lot more that can be done with Tableau than what is actually happening within Juniper. The company is not getting the answers to the questions directly from the Tableau database, for example. Of course, Tableau can be extended to answer those questions. 

What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features. What's happening with Tableau is that, except for the dashboard view and all the filtering and that's happening from a dashboard perspective, it doesn't seem to be very good in making me understand the trend insights. For example, if I saw that the average sales price for Product A was lower than the average sales price for Product B, I'm not saying that B is inferior to A or anything. I'm just noting what I found and I cannot give more details. It doesn't go deeper into the analysis. I'd like more analysis to better understand what a trend might mean, and not just a report that a trend is happening. Right now, Tableau is not so good at providing that extra bit of insight.

What happens is Tableau data is used very often. From the quarterly business reviews, et cetera, the executives have direct access to the Tableau dashboard. More than anything else, they're able to do all this filtering. They could probably improve the user interface response times. When it comes to slicing and dicing of data viewing the results, it needs to be just easier in general as executives are using it and looking at it, and they are not very technical. 

When executives look at the Tableau dashboard, they want to know why, for example, Product A bringing in less than Product B. Those kinds of key questions, which come from executives for reviewing the Tableau data need to be addressed and in a simple to understand way. I think Tableau has to work a little more in terms of the business insights aspect of it, where it communicates to the user and answers their questions. That intelligence part needs to be developed in Tableau. 

Something great would be, if, for example, like in Google, if you asked a question, it could feed you back potential information. I don't want to compare everything to Google, however, it's so easy to find the answers you need in the way Google is set up. If Tableau could do something similar to showcase answers to questions, that would be ideal. It needs some sort of smart dashboard. 

I've found the scalability to be quite good. If a user needs to expand it, they can do so. 

I also have used Teradata previously. 

The front-end of Teradata is not so well used and therefore I cannot talk about it much, however, the dashboard is pretty good. Much like Google, which uses ML and AI to help answer questions, both solutions could benefit from extracting intelligence to answer questions. 

I'm simply an end-user of the product. I don't have a business relationship with Tableau.

I'd rate the solution at a seven out of ten. I'd like to talk to a Tableau product manager about the solution and describe how I would like the solution to work, especially around deeper analysis.

We use the solution for multiple functions internally, mainly for finance, accounting, and the operations team.

I have found many of the self-service features valuable. One tool allows anyone within the business to create their own dashboards. However, their data has to be prepared properly. Everything is user-friendly, and the visualizations are high quality and esthetically pleasing. Additionally, there is a tool that enables not just the developers, but even the end business users to create jobs for them.

The process of embedding the dashboards on external portals and websites could be improved. We also experienced challenges with integration with analytics.

In an upcoming release, if the capabilities of Tableau Prep are improvised and expanded, that would be an added advantage.

I have been using the solution for one year.

We have found the solution to be stable and reliable.

We have increased the number of users when we develop more dashboards for the new departments. We did not face challenges when we increased the number of users. We have approximately 50 users using the solution in my organization.

We are planning to increase the usage of the solution. We are doing internal training to help our employees because a lot of people do not know how to use it properly. This has caused a bit of an expansion problem.

The technical support is good.

The initial installation was straightforward. The deployment took approximately three months, this included the development of dashboards and customizations.

There is a license for this solution and we pay on an annual basis.

We did evaluate other options before we choose this solution.

My advice to those wanting to implement the solution would be, if you are looking for ETL heavy tools, this may not be the right choice. However, if you want beautiful visualizations and getting insights from data at high speed. This would be a good solution for that focus.

I rate Tableau an eight out of ten.

On-premises

We use it for our customers in retail, healthcare, and manufacturing who need analytics. I'm doing use-cases like this a lot.

We have a customer who is an automation company, and we use Tableau for optimizing the inventory in the warehouses.

Tableau's easy to use, and easy to deploy. It has a good user interface. The most important feature in Tableau is visual analytics. The maps and geographical analytics are important for implementation. It's also easy to develop and work with historical data. It also makes it easy to create a culture within the organization.

The price could be better. The overall scalability can also be improved. I would like to see more machine learning components to do predictive analytics. It should be simple for our customers to use. Tableau should include an automated machine learning feature in the next release.

I've been using Tableau for about nine years.

The stability is good.

Tableau is scalable, but the overall scalability can be improved to accommodate large volumes of data.

The initial setup was easy. The time it takes to deploy depends on the company size. For example, one day, four days, or maybe even two weeks. It depends on the company and the data they have. It takes about three people to implement and maintain this product.

Pricing could be better. I believe they should offer better pricing for deployment in small to mid-sized companies. Tableau needs to change the pricing model and offer a monthly option. This is the principal benefit their competitors offer. If companies can pay month-to-month, it would provide more opportunities for them.

Our customers often evaluate competitors like Microsoft BI and Qlik Sense. These products are deployed everywhere, in the cloud and on-premise. Tableau loses to the competition because of price.

I would recommend Tableau to new users. This is a great tool.

On a scale from one to ten, I would give Tableau a ten.

Public Cloud

• Create dashboards for different functions in the organization.
• Used to report out information from the corporate data repository.

It provides business users with a tool, so they are not dependent on IT.

• Visual analytical reporting
• Ad hoc reporting
• Self-service; users can build their own reports based on their needs.
• Drag and drop to create analytical dashboards.
• Multiple data sources connectors

Needs bursting email and export to Excel. Many users still need to download the information (to Excel) and export to an Excel macro to merge the info with some other info. 

Bursting email is also needed to deliver the reports to many people in their inboxes and this functionality is not provided by Tableau.

One to three years.

Analysis is now more visual than in the past, which was only long operational support reports with bunches of info.

There are many features which I can speak about, but its overall ease with which you can analyze your data within a couple of clicks is an outstanding feature. Also, the stunning visualization with lots of statistical options, makes it a valuable product.

When we started with Tableau, it was basically used for converting existing Excel reports. But later on, after exploring the features and with latest releases, it had a greater impact on the way we interact with the data. We were able to connect the data from different source of data together. We were able to relate the defects, quality and cost aspects of the products of our company from different regions in a much more efficient way. The visualizations gave a better picture of the current state of affairs and we got an idea of what needs to be improved in the line of business. Now, Tableau has become an integral part of our organization for any analytical solution.

Tableau comes out with one major release every year and minor releases frequently, which is very good. Also, most of the changes are done based on the ideas posted on the community, which means it listens to the user base to come up with the changes, which is phenomenal.

As far as the changes I would like to see, they could improve performance with respect to big data connections and cube data sources. Many users in my organization feel that Tableau is great with RDBMS, but with Hadoop or cube data sources, the performance is not so great.

I have been using Tableau for nearly four years for the majority of my reporting and analytical solutions.

We did not face any issues with deployment, stability or scalability. The deployment was simple and we have not faced any issues until now.

I would rate customer service and technical support as 9/10, excellent. The turnaround time for any issue is very good.

The initial setup was straightforward. The only thing you have to check is for hardware compatibility. The rest is very simple, with just a click of a button.

As implementation is simple, we preferred an in-house team. But you will get assistance from a vendor team if required.

ROI depends on how effectively you utilize the tool and explore the data.

Pricing of the tool would be expensive for any small organization. I would suggest sitting with the vendor's relationship manager to discuss your strategy and the pricing model you’re looking for.

We explored other tools such as QlikView and Pentaho, but Tableau stood out in terms of its ease of use, great visualizations and simplicity. We already had an ETL solution in place, so Tableau complemented it well for our use cases.

Tableau is more than a reporting tool; it has the analytical capabilities which need to be explored efficiently to get the best out of the tool. If you just want to replicate an Excel report, it would not help much in terms of ROI.

Tableau is a very good analytical reporting solution. It is improving its features with every release.

One of its greatest strengths is that it can very quickly perform various analyses, tests and rules out different scenarios, in seconds. It works perfectly integrating different data sources and applying immediate updates.

Ease of use: It requires a brief introduction and then you can use your imagination to perform all the analyses you want.

Other valuable features are: the ability to graphically represent different ideas, integration with different data sources and the ability to perform the deployment throughout the organization. To perform analysis is important but being able to share empowers the organization.

Tableau has allowed automated analysis and delivery. We have managed to automate reports that previously took up to 10 days to produce. Now, we can deliver these reports in a day (including updating databases).

They can improve the integration of SAP BW (join between elements) and Tableau Server platform, better adaptation for tablets and cellphone by the application and organize displays more efficiently.

We have used Tableau for almost a year and a half.

The connection between Tableau Server and SAP BW can sometimes be unstable and lose the connection, at which point it does not display the query or the hub to which it was connected.

Tableau technical support is one of the best I've had. 9!

Installation is really quick and easy; you just download the version directly from the official website of Tableau. The server configuration was a bit more complex but we had the support of the local provider.

You should always analyze the variables; each organization is unique. However, for implementation, we ran the methodology suggested by Tableau Drive, which is based on others’ experiences.

It has allowed us to replace reports. The impacted report areas have been empowered by the tool, and are more aware of the data they report.

We evaluated Qlik Sense, SAP Lumira and Tableau. We decided on Tableau over Qlik and Lumira for ease of use by the functional teams, and because they have a direct supplier in Venezuela, including support and training. At the time of evaluation in May 2015, SAP Lumira’s analysis development capabilities and its integration with different data sources were not as good as Tableau’s. Even when connecting SAP Lumira with SAP BW, we could not publish analyses.

It is important to consider change management, definition of roles and performance analysts.
Tableau is a powerful tool for performing analyses and communicating them. We managed to empower the organization with Tableau and we are in the process of extending it to all the analytical community of our company.
We can integrate with SAP BW and perform analysis of information. However, we have found it difficult to join elements of BW such as cubes or queries, but this promises to be resolved in the new version, Tableau 10.
We are really pleased to have chosen Tableau as our ETL tool to support our analysis and sharing it within the organization.

• It is very powerful
• Flexibility
  

Minor issues only. My biggest one is control over the order in which filters and sorts are applied. There is some control of this but not enough.

I've used it for seven months.

No issues encountered.

No issues encountered.

No issues encountered.

Customer Service:

It's very good.

Technical Support:

Our parent company has its own internal Tableau support team so I have had no contact with Tableau’s own technical support

No previous solution was used in this company, but I do have experience of Domo.

It was complex. We have a complex situation with extensive data security set up at three and a half levels across over 100 active users with most of the users not only controlled by level but also having access to very specific sets of data only.

Inevitably the setup for this in Tableau was complex. This is not a criticism of Tableau however – just the opposite, the impressive thing is that it had the flexibility to achieve it at all

I implemented it myself.

Tableau is a very powerful and flexible product, it also demands some level of skill on the part of the user. When compared with Domo for example, the end result in its standard form is more flexible, is able to put more information in a single view, and offers more user interactivity. However the other side of this coin is that in its standard form, it is much less accessible to less skilled users. We have managed to develop an interface that is as accessible as Domo, but this has been quite a complex and time-consuming task.

The ability to quickly connect to all of our datasources, whether its a Oracle or MySQL database, and excel sheet of a csv file and produce a rich interactive visualisation that can then be shared amongst everyone on site is fantastic. The ease of the interface makes it a joy to use.

Previously all reporting was very static. Each report would answer one specific question and if someone needed more information they would typically have to ask for another report to be made. Tableau allows us to create interactive reports with filtering, parameters and drill downs allowing the viewers to investigate their own data and find their own answers without having to go through a reporting team.

It would like to see autosaving, embedded fonts and other options to improve the ease of dashboard layout.

I first started using Tableau in June 2011

None, the install seemed very straight forward and we successfully rolled out Tableau Server to all the users on site.

No

No

Customer Service: Superb on the very few occasions I have had to make use of it. I have had a timely response and my issues have been fixed.Technical Support: Again, I haven't had the need to use this very often but when I did it was excellent. The support forums and technical documentation is second to none.

We used a combination of custom webpages written in perl and the Jaspersoft reporting webapp.

After getting the requirements for Tableau server the actual set-up and deployment seemed to go very smoothly.

We used The Information Lab to assist with some of the initial set-up. They were excellent and would recommend them to anyone.

Unknown as I am a power user and not a site admin nor involved in anything to do with license costs.

We were introduced to Tableau by a collaborator and went on their recommendation as they had already looked at other vendors.

Download the free demo, connect to some data and play with it. See for yourself how easy and quick it is to produce something that previously took you days to to. Look on public.tableausoftware.com to see what other people have made it with.