Tableau Reviews

Data connectivity, data transformation, and web editing, because being able to connect to a variety of data sources and bring them together, and store that dataset in an environment where others can also access it, consistently, drives a lot of self-service within the organization without a lot of fear of dispersion of truth. The Web Editing capabilities allow us to grant end users enough capabilities for them to do self-serve discovery without the added cost of needing to get everyone desktop licenses.

Still working to get properly implemented at my current organization. However, it has helped my previous locations be able to get a pre-built visualization that anchors them on the truth, with access to datasets for them to explore and continuously push the envelope on new inquiries. The more questions we ask, and get answers to, the more informed we are to make better decisions, which leads to revenue growth and cost reductions.

At the organizational level, increasing the servers' capabilities to support us as an enterprise tool: data management, semantic layer, and integration with other collaboration tools. At the analyst level: Better connection with Python data frames.

I have used it since 2011.

No.

Yes. In earlier versions, it was tough to scale without a lot of expense. With the addition of Web Editing, you can control your costs better and keep your usage to the things they do the most frequently. Still experiencing challenges in the VM world, but sounds like they are exploring options to address this.

If you are fortunate enough to have a dedicated technical guy, it is great. If you have to work through the common help desk, it is tough. In most cases, analysts have problems they need to solve right away; having them spend hours pouring through KB files to only find something similar, but not exact, and then waiting 5-10 days to get resolution from a help desk agent generates a lot of frustration on the team.

Several companies ago, we were using Cognos and switched to Tableau due to ease of deployment, total cost of ownership. At my last three places, Tableau was already in-house.

Not applicable.

Really work across the organization to understand the user personas of your audience. Who is a builder, who is an audience member? Being able to set up the server licensing right (core vs user seats) is the fastest way to manage your costs. Paying for users you never setup or buying expensive desktop licenses for users who can solve their users with web editing on the server are the two biggest expenses.

Not applicable.

First and foremost, outline the value proposition of BI. Getting a plan on whether you are going to go with a centralized, decentralized, or blended approach will help aid you in how you can maximize the tool. On its own merits, it is a great tool. Most failures come from a mismatch in the organizational needs and the implementation approach.

Easily visualize data.

I'm able to prototype charts/dashboards in hours vs days or weeks with other tools (mainly Excel). Doesn't require me to think about the level of aggregation that I'm going to need as it deals with large data sets. Blends disparate datasets together which is awesome for plan vs actual reports where the data is a two different levels of granularity.

Needs a metadata solution plus some enhanced ETL functionality.

Edit: v9 introduced some light metadata solutions that are helpful from Excel.

4 years

None.

Initially used Tableau at a large electric utility where we were largely using Excel. Utility had bought into SAP BusinessObjects but IT had locked down these tools so much that all we had was Excel. Used to work at BOBJ myself but I haven't used their tools in while. We're going with Tableau right now because it works for our dept and we could get it working quickly and without an enormously long and expensive project to get IT involvement.

Now I work for a small start-up but one of the first things I did was to get a copy of Tableau. 

Very easy to build with a rudimentary understanding of databases and data.

So far we're just using the Tableau Desktop, so just the licenses for that. The Reader is free to deploy. We've just started to pilot Server.

Everyone is always impressed with the charts that Tableau can produce. As well as the ability quickly modify them.

• Ease of use
• Data visualization
• Predictive analytics and forecasting

We are a consulting company, so we could use it internally. However, this is more for other clients. It does help those clients in analyzing their data.

There are certain things that I would want it to do, but it wouldn't be something that I could easily describe.

I have been using this solution for around three years.

It all depends. You have to make sure that you've designed the data part well. It is doing better at handling scalability. In other words, you can throw more users at it and it shouldn't impact the system performance.

The setup part depends on what Tableau products you're using. For Tableau Desktop Developer, the setup was very straightforward.

Make sure that you have your requirements and your use cases. You need to know what exactly you are trying to solve. You need to know the story that you are trying to tell. The business needs to know.

If you are an IT organization, then you need to understand what the business is trying to do before you just go and start using the product.

Tableau was able to handle the challenges that we've had, in terms of reporting and analytics. It's flexible enough, so that you can bring in other data and be able to quickly marry that data with what you have, report on it, and be able to tell the story that the business wants fairly quickly.

The best feature of Tableau is the usability. It allows a business user to prototype something without going through IT and spending a lot of time and money trying to translate requirements. Going back and forth, it allows you to rapidly develop things that you need to analyze the data.

I also think, as I used SAP Business Objects before that and built out the reports, that you can build almost anything you need to, but it's a little more complicated. I would say Tableau is more like Apple, it just looks nice. It formats things. It just gives it to you in one way, as it assumes that is the way that everybody wants it. So it might be frustrating if Tableau doesn't give it to you the way you want. But usually, it does give it in a good enough way. So, it saves you a lot of time.

The thing I don't like is the refresh feature . The users can have the web page open and there's a browser refresh every 10 minutes, or every 30 minutes, whatever IT sets as the refresh rate. You lose everything when you have to refresh the page and it may take 30 seconds. So, that's a bit frustrating too. You expect that when you leave a browser page open, you want it to keep that view there.

I don't know if they've introduced it yet, but there is a connector with Smartsheet. We use Smartsheets a lot for project management and capturing data. We are basically exporting from Smartsheet to Excel, and then creating in Tableau and publishing it. I believe there is a connector now but I haven't actually used it. So that would be one useful feature; more connections to data sources.

I would sometimes get an error message stating “out of system resources”, but when I checked the RAM/CPU utilization in my laptop, it would appear that I had lots of resources.

Cisco has been using it for about seven years. Teams that I work with use it. I've contributed to the requirements of building dashboards with IT. I have been using Tableau for about three years.

There can be a memory hang, or the memory crashes sometimes. I'm not sure, but generally it's stable. I think it's when I build complicated data sets, like too many worksheets or too many reports in my workbook, this can happen, which is annoying.

I don't think it is scalable because of the stability issue. I think it's good for desktop; it's quick and dirty, making things you need, and you can actually build some really nice dashboards. It's scalable when you publish it to the server. Also, you can have as many users as you want accessing it. I have some impressions on how much data you can actually use at a time when you're building your reports.

I think technical support is OK. We have in-house support at Cisco, which is a team that supports Tableau as well, but we can go outside to Tableau support itself if we need help.

I found it easy to get started. I'm more of a technical user with an IT background, so I had no problems setting it up.

Get started using Tableau as it serves the purpose for most people.

• Easy to connect to random sources of info. In my case, to MySQL + Google Analytics + an Excel file with Facebook Insights in one case, and another MySQL + PostgreSQL in another case.
• Easy to build with drag & drop even for a rookie like me.
• Fancy graphics in the end result. This is important when I use it during a demo in front of potential customers.
• Interactive filters. A selected option in one widget can filter automatically the other widgets that are used in a dashboard. This is awesome!
• A wide range of customisations.

In less than 3-4 hours, I started from a pure installation on my Mac and succeeded in investigating a trip of a vehicle recorded in our records and had created a visualisation of that trip on a map.

That was used to prove a hypothesis that we can find answers to various questions about our vehicles without needing to wait for developers to handle the custom specific case.

I need to be able to combine in a worksheet from different sources because the insights could be much more powerful. It is possible that the product can do this now, but it was not easily found.

An option to interrupt the process of loading of external data (like from Google Analytics) would be helpful. A few times, I had issues with interruption of the initial data loading process, when it took longer than the expected.

I have been using it for a month.

I did not previously use a different solution. This is my first time with this. I did a lot of research into the final result of my BI work.

Initial setup was pretty straightforward!

It was an in-house implementation. Pretty easy.

If the price was cheaper, then my rating could have been a perfect 10 ;)

If you are looking regularly for answers that are hidden inside your data - like 3-4 times in a week - then it is undoubtedly more valuable to take a shot with a BI solution (even if you don’t use Tableau). The speed; the deadlock dependency on your R&D resources leads to a loss of time. Tableau gave me the freedom to experiment with the hypothesis that I had.

Self-service: Its ease of use means Tableau can be operated by business users. It is aligned with the mission “Help people see and understand the data”.

Tableau has extended the native capabilities of various type of data sources (database, big data). There are also significant features at the map and features level of detailed expressions.

With the Device Manager in Tableau 10, you can design, customize, and publish a single dashboard with optimized views for tablets and phones.

Other features include clustering segmentation data and a custom territories map.

I have been using it since 2012 (four years).

We encountered issues with Tableau 8. However, since Tableau 9, there has been significant improvement.

I rate technical support 8/10.

We evaluated others, but Tableau is the business intelligence platform which allows everyone to use the product in a way that supports how they work with data.

Tableau is easy to be deployed from the beginning, from the desktop up to Tableau Server, which you can implement at the organization level.

We have implemented Tableau in organizations of up to thousands of users.

We are a Tableau partner. We provide system integration services to our clients. We begin implementation by focusing on a specific subject area where it is the most important and it will have a significant impact for executive management.

Research the variety of licensing schemes and choose the best one for your organization.

Try it first by downloading the trial license. You will love it and experience how easy it is to use the product.

It can build in-memory data with an easy-to-use interface, connecting numerous data sources and linking referenced tables/origins. It also has an awesome Sense-Me tool that indicates the most appropriable graphic to use with selected information (dimensions and measures) and, in my opinion, works like a charm!

It shows us our client’s profile, our best services and what areas are not satisfying the target. Also, it gives us a better sense of market needs, using non-structured data (like social media, government data).

It needs a more robust way to connect and share the "big-data" origin. It also needs an easy-to-develop interface for creating new charts and tools in business dashboards.

Version 8: 10 months, Version 9: 1 month.

I have not encountered any deployment, stability or scalability issues.

Tableau has incredible consulting people and comprehensive support professionals, solving and clarifying any questions.

We used (and continue to use) SAP Business Objects 4.1 Edge (and all the embedded tools...). We acquired the SAP BO licenses to initialize our business intelligence project. But, our bigger problem is using lot-and-not-linked tools to generate insights. Some of our needs are only answered by Explorer, another only by Dashboard Design (Xcelsius – and it’s so old...), another only by Lumira (and can’t be viewed on LaunchPad – The Web-Portal of BO - forcing users to install the app on their machines without mobile support).

Tableau is an easy-to-install tool, like Next-Next-Finish!

We installed it by ourselves, only viewing the vendor’s documentation to make sure we’re using the correct parameters. It is a good way to start; always see what the vendor’s site has in their documentation area.

Our employees no longer have to search for information in many systems and/or use a web search; they can just go to the BI platform and do a lot of analysis by just clicking. So, with this time savings, our ROI is more than 100% - a lucrative investment.

Before looking at the pricing/licensing, research all of the employees’ needs. Make a matrix with their needs and the available BI platforms on the market, checking which platform addresses the way your business way-to-do. Then, determine which users will use the platform to see information, to create information and to build information.

Just test before you buy. All BI platforms have a lot of functionalities and, also, a lot of needs.

• Highly interactive and intuitive data discovery: helps people see and explore their data.
• Ease and breadth of connectivity to so many different data sources.
• The interface to make joins between tables is greatly appreciated.

Management is simply getting more insights from visual representations of their data, and we’re becoming a more data-driven decision-making organization.

I’d like more data integration across data sources.

I have used it for almost 2.5 years.

I have not encountered any deployment, stability or scalability issues with Tableau Desktop.

I didn’t need much technical support, and I find the on-demand online video library for training new and experienced users is a great asset.

I used IBM Cognos 8 with a previous employer, and I found that tool to be slow and clunky.

The initial setup was done by our company’s Tableau Server team, which I am not a part of.

The Tableau Desktop install was easy.

Tableau has an extensive network of Alliance Partners with expertise in its implementations, so you shouldn’t have any problem in getting adequate support for such a popular product.