- It is very powerful
- Flexibility
Business Intelligence Analyst at a healthcare company with 501-1,000 employees
It is a very powerful tool, but there is not enough control over the order in which filters and sorts are applied.
What is most valuable?
What needs improvement?
Minor issues only. My biggest one is control over the order in which filters and sorts are applied. There is some control of this but not enough.
For how long have I used the solution?
I've used it for seven months.
What was my experience with deployment of the solution?
No issues encountered.
Buyer's Guide
Tableau
October 2024
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816,562 professionals have used our research since 2012.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and support?
Customer Service:
It's very good.
Technical Support:Our parent company has its own internal Tableau support team so I have had no contact with Tableau’s own technical support
Which solution did I use previously and why did I switch?
No previous solution was used in this company, but I do have experience of Domo.
How was the initial setup?
It was complex. We have a complex situation with extensive data security set up at three and a half levels across over 100 active users with most of the users not only controlled by level but also having access to very specific sets of data only.
Inevitably the setup for this in Tableau was complex. This is not a criticism of Tableau however – just the opposite, the impressive thing is that it had the flexibility to achieve it at all
What about the implementation team?
I implemented it myself.
What other advice do I have?
Tableau is a very powerful and flexible product, it also demands some level of skill on the part of the user. When compared with Domo for example, the end result in its standard form is more flexible, is able to put more information in a single view, and offers more user interactivity. However the other side of this coin is that in its standard form, it is much less accessible to less skilled users. We have managed to develop an interface that is as accessible as Domo, but this has been quite a complex and time-consuming task.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Educator at a university with 51-200 employees
Automatically shows charts for the related data that I choose
Pros and Cons
- "Tableau will automatically show charts for the related data that I choose making it very easy to use."
- "In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI."
What is our primary use case?
I use Tableau for the ability to use the sheets/histories, dashboards, and various charts (some with GPS locations). I am also able to publish reports to my own server.
What is most valuable?
Tableau will automatically show charts for the related data that I choose, making it very easy to use.
What needs improvement?
In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI.
I also think that the trial period should be extended. It is currently only twenty-one days which is a short amount of time to get acquainted with the solution.
Which other solutions did I evaluate?
We looked at Power BI and realized that would would need some experience to use this solution since it will not automatically pair a chart with the data that it is related to.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tableau
October 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,562 professionals have used our research since 2012.
Managing Partner at INFOLOJIK
Useful for dashboards and has a great visualization component
Pros and Cons
- "I like the visualization component."
- "The development part should be better. We are putting a lot of effort in during development, so if we face any struggles, we have to find workaround solutions on the internet."
What is our primary use case?
We use the solution for the dashboard and visualization. We are a consultant company with 20 employees.
The solution is deployed on-prem. I am using the latest version.
What is most valuable?
I like the visualization component.
What needs improvement?
The development part should be better. We are putting a lot of effort in during development, so if we face any struggles, we have to find workaround solutions on the internet. It would be nice to have new workaround solutions and other options. Every customer has different expectations, so sometimes it's hard to find the right solution.
For how long have I used the solution?
I have been using Tableau for 15 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The setup is straightforward. It took about a week to install. For deployment and maintenance, we used two team leads.
What's my experience with pricing, setup cost, and licensing?
This license is on a yearly basis.
What other advice do I have?
I would rate this solution 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Presidente at EDR
The interface is good, it is user-friendly, and it integrates well.
Pros and Cons
- "It is very easy to implement and to use."
- "A strict security measure is needed. I believe it is weak in terms of security."
What is our primary use case?
We are not resellers, we are developing in Tableau, and we are implementers.
What is most valuable?
It is very simple to use for the end-user. It is user-friendly.
It integrates well.
The interface is good.
It is very easy to implement and to use.
What needs improvement?
A strict security measure is needed. I believe it is weak in terms of security.
For how long have I used the solution?
We have been using Tableau for three years.
What do I think about the stability of the solution?
Tableau is a stable solution.
What do I think about the scalability of the solution?
The scalability is great.
We have ten users in our organization.
Which solution did I use previously and why did I switch?
We are also experienced in using Oracle OBIEE. We have the same application ruling in both technologies.
How was the initial setup?
We have no issues with the configuration.
We need two people to deploy and maintain the system.
What's my experience with pricing, setup cost, and licensing?
The price could be improved.
Licensing fees are paid on a yearly basis.
The licensing is by addition, we currently have an administrator and the viewer.
What other advice do I have?
Yes, I would recommend this solution to others who are considering using it.
I would rate Tableau, a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager - Customer Success at a tech services company with 10,001+ employees
Stable, flexible, but scalability needs improvement
Pros and Cons
- "The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns."
- "The solution could improve the scalability, it is difficult to make changes."
What is our primary use case?
Tableau is a data visualization tool similar to Microsoft Power BI.
What is most valuable?
The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns.
For how long have I used the solution?
I have been using this solution for a year and a half.
What do I think about the stability of the solution?
Tableau is stable.
What do I think about the scalability of the solution?
The solution could improve the scalability, it is difficult to make changes.
We have more than 50 people using this solution in my organization.
Which other solutions did I evaluate?
I have evaluated Microsoft Power BI.
What other advice do I have?
I rate Tableau a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Data Architect at a computer software company with 201-500 employees
Stable, easy to use, and almost everything can be done from the front end
Pros and Cons
- "It is definitely easy to use. It is intuitive, and more or less, everything can be done from the front end. As such, there is no concept of metadata. You can just take data from a database and start building your own stuff, such as OLAP data warehouse. You don't need extensive metadata modeling like Oracle BI."
- "It should have more integration with different tools and technologies. Its licensing cost should also be improved."
What is our primary use case?
It is mainly for reporting purposes. We have our users who are using the desktop, and I, as an admin, provide help and support the backend activities. I don't really develop the reports.
What is most valuable?
It is definitely easy to use. It is intuitive, and more or less, everything can be done from the front end. As such, there is no concept of metadata. You can just take data from a database and start building your own stuff, such as OLAP data warehouse. You don't need extensive metadata modeling like Oracle BI.
What needs improvement?
It should have more integration with different tools and technologies. Its licensing cost should also be improved.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It does manage a good amount of enterprise data, but it is not like Oracle BI or MicroStrategy. They can handle huge volumes of enterprise data. Tableau doesn't have the same efficiency in terms of handling a large amount of enterprise data.
In terms of the number of users, I work for a client, and they have a user base of 14,000.
How are customer service and technical support?
When I get questions or doubts, I just Google them and find the answers. In my one year of experience in working with Tableau, I've not really found out any kind of difficulties. I have also not heard much about any difficulties.
How was the initial setup?
Its installation is straightforward. I have never done it, but I have seen my colleagues do it. I have worked extensively on Oracle BI or OBIEE, and I know how difficult it is. The installation of Tableau is comparatively pretty straightforward.
What about the implementation team?
In terms of the technical team for its deployment and maintenance, we don't need many people. Most of the things, users can do themselves. We only provide the required support and do the admin tasks.
What's my experience with pricing, setup cost, and licensing?
Its licensing cost should be improved.
What other advice do I have?
I would recommend this solution. It is quite good. It is an upcoming technology, and people are using it quite widely.
I would rate Tableau a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Data Architecture at a financial services firm with 10,001+ employees
Beneficial trend analysis, easy installation, and reliable
Pros and Cons
- "I believe one of the most valuable features of the solution is trend analysis."
- "I would like the solution to have certain features allowing the delivery of reports to the email."
What is our primary use case?
We are using the solution to monitor data platforms. This helps us to make forecasts of the use, growth, and disk space.
What is most valuable?
I believe one of the most valuable features of the solution is trend analysis.
What needs improvement?
I would like the solution to have certain features allowing the delivery of reports to the email. For example, publishing Pixel Perfect reports.
What do I think about the stability of the solution?
Since I have been using the solution it has been stable.
How was the initial setup?
The installation was simple and is easy to learn for the users.
What about the implementation team?
The deployment took a couple of weeks. Once the information for the data is ready, it only takes a couple of hours.
What other advice do I have?
I rate Tableau a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Partner at a tech consulting company with 51-200 employees
Good support, informative dashboards and reporting
Pros and Cons
- "The most valuable part of the solution is the general dashboard features."
- "With Tableau, when you're dealing with very large datasets, it can be slow so the performance is an area that can be improved."
What is our primary use case?
The dashboards give us metrics around the sales of our company. Most are sales reports to let us know how we're doing across different account managers, as well as how we're doing according to our forecast and plan.
What is most valuable?
The most valuable part of the solution is the general dashboard features. We schedule the dashboards to be refreshed and re-calculated, so they're not live connections but cached dashboards.
What needs improvement?
With Tableau, when you're dealing with very large datasets, it can be slow so the performance is an area that can be improved.
The security can be improved.
For how long have I used the solution?
We have been using Tableau across the enterprise for approximately seven years.
What do I think about the stability of the solution?
We don't have any complaints about stability.
What do I think about the scalability of the solution?
Scalability-wise, Tableau has met all of our needs. Across the organization as a whole, we probably have more than 1,000 users. There are probably 50 power users, who create their own dashboards and reports.
The consumers are sales executives, senior management, C-level, and HR. There are a lot of job categories that use the reports.
How are customer service and technical support?
The technical support has been pretty good and we haven't had any major complaints about it.
Which solution did I use previously and why did I switch?
We are currently using MicroStrategy along with Tableau. We began with MicroStrategy, and all of our reports were on it. We had been using it for about 15 years. Tableau is much easier to develop in, so with MicroStrategy, you needed more of an architect to manage the metadata. Because Tableau is a lot simpler to implement, we've been able to train people to do their own reports, so it's much better from a self-service perspective.
Security-wise, Tableau is not as robust as MicroStrategy.
How was the initial setup?
The initial setup was pretty straightforward.
What about the implementation team?
We initially had a third-party vendor come in and help us with the setup. They led that effort, but since then, we've managed the environments ourselves.
We have an in-house team that takes care of maintenance.
What's my experience with pricing, setup cost, and licensing?
Tableau is not as cost-effective as Microsoft BI.
Which other solutions did I evaluate?
We are thinking about switching to Microsoft Power BI from MicroStrategy and Tableau. Cost is a factor that is driving us toward the Microsoft solution.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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