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PeerSpot user
Deputy Director, Global Sales Planning & Policy at a renewables & environment company with 10,001+ employees
Vendor
It enabled a small organization to employ a state-of-art reporting tool without massive IT implementation cost.

What is most valuable?

  • Table joins
  • Formulas
  • Visualization
  • Dashboard

How has it helped my organization?

I used this product to provide reporting and analysis solutions to my clients. It enabled a small organization to employ a state-of-art reporting tool without massive IT implementation cost (such as servers, ETLs, data admin, etc.). Utilize only basic Excel tables as the data input (5-6 Excel tables), my clients can visualize their quarterly reporting in one reporting package and share with their colleagues.

What needs improvement?

I would say they could improve the data blending within the desktop version. Ideally, it is better to be done on the server, but for small businesses (or company divisions), the server is not an option due to cost.

For the China market, I would encourage them to offer a license below $1,000 per year.

For how long have I used the solution?

I used it for six months.

Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

What was my experience with deployment of the solution?

I developed the dashboard / storyboard for just one user, so I had no issues at all, except the limitation on the table join side.

How are customer service and support?

I did not utilize the tech support on my desktop deployment.

Which solution did I use previously and why did I switch?

I previously used MicroStrategy. I chose Tableau for three reasons:

  • Powerful functionality
  • User-friendly interface
  • Great community

How was the initial setup?

The desktop version is easy to setup.

What about the implementation team?

I implemented it by myself.

What other advice do I have?

On the desktop version, use the community forum wisely; you will be able to find enough support for 99% of your challenges.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1311126 - PeerSpot reviewer
Managing Partner at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Scalable product with a valuable user-interface
Pros and Cons
  • "The product offers an intuitive user interface, detailed screens and widgets, and the absence of data limitations"
  • "Tableau's data modeling, mining, and AI library features need improvement."

What is our primary use case?

Our customer uses Tableau for visual dashboard features.

What is most valuable?

The product offers an intuitive user interface, detailed screens and widgets, and the absence of data limitations. Its primary strength lies in visual analytics, allowing users to analyze data with visual compliance.

What needs improvement?

Tableau's data modeling, mining, and AI library features need improvement.

For how long have I used the solution?

We have been using Tableau for five or six years.

What do I think about the stability of the solution?

The platform's cloud version is stable and has no CPU or RAM limitations. The dashboards work fast. In the case of an on-premise site, the stability is based on the hardware capacity.

What do I think about the scalability of the solution?

The product is scalable. We have 50 users for it in our environment.

How was the initial setup?

The initial setup is straightforward. It can be deployed in the cloud and on-premises as well. For successful implementation, one must ensure well-designed data regarding KPIs, data strategy, etc., if one has an in-depth understanding of easy deployment. One needs to log in and select the model for cloud implementation. Preparing a Tableau server environment for the project site takes around two days. It is a self-oriented structure and doesn't require any manual adjustment. It is easy to maintain and involves giving a few commands. However, one must update the product to avoid compatibility issues with Windows and Linux.

What was our ROI?

The product generates a value for investment.

What's my experience with pricing, setup cost, and licensing?

Tableau has reasonable pricing similar to Power BI. It doesn't have any hidden costs.

Which other solutions did I evaluate?

Tableau has a good interface, is easy to deploy, and can be integrated with different AI systems. Compared to other vendors like SAP, the product's data layers need enhancement. Additionally, it could directly connect to cloud services similar to Power BI.

What other advice do I have?

I rate Tableau a nine out of ten. I advise others to help from experienced consultant teams and trusted vendors for implementation. Another piece of advice is to begin small by downloading Tableau Desktop, testing it with your data, and familiarizing yourself with its logic. They can increase their knowledge with online training sources published on the product's website. It is free to access.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Senior Software Engineer - Salesforce at DataGo
Real User
Functional BI solution that can be used for reporting for clients across a broad range of industries
Pros and Cons
  • "The best use case for us is the solution's integration with Salesforce because we are also partners of Salesforce."
  • "Some of our clients are looking for better UI when using Tableau as they often work with this solution directly."

What is our primary use case?

We have diverse use cases for Tableau for our clients who come different industries including manufacturing of ornamental stones, clothing and automotives. These clients have been using Tableau for tasks such as tracking leads, finances and stock management.

What is most valuable?

Tableau makes it easy to build panels. The best use case for us is the solution's integration with Salesforce because we are also partners of Salesforce.

What needs improvement?

Some of our clients are looking for better UI when using Tableau as they often work with this solution directly. 

The solution could be improved by facilitating integration with data lakes such as Google Cloud Platform. Some of our clients have around 1 billion lines in their tables and usually we need to scale them from MySQL to a Google Cloud Platform.

For how long have I used the solution?

We have been partners with Tableau for three years and have been using the solution for four years.

What do I think about the scalability of the solution?

This is a scalable solution. We have databases from 1 million to 100 million roles that run very fast.

How was the initial setup?

The initial setup was straightforward. 

What was our ROI?

Some of our clients have seen a ROI with Tableau within five to six months as they previously had no BI solution in place. 

What other advice do I have?

When presenting Tableau to clients, we show them how Tableau works and how it integrates as a bundle with other partners such as Salesforce. These integrations make the management of data easier. 

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Business Intelligence Architect at a tech services company with 201-500 employees
Real User
Dynamic tool that facilitates the visualization of a broad range of data types
Pros and Cons
  • "Tableau has data relationships that can be applied to a data source which helps build out a directory which is helpful. Data blending has also been valuable to us."
  • "The extraction, transformation and loading of data in Tableau takes a lot of time and we do not have confidence that Tableau is showing all the data we need."

What is our primary use case?

My client was initially using SAP BO as a reporting tool. This client added another entity to their organization and considered using Tableau for reporting purposes. The reason for choosing Tableau is because it is easy to use and we already had some developers with experience using Tableau. We have not done a complete migration from SAP BO to Tableau due to the volume of reporting still in SAP BO which Tableau cannot handle. 

When creating reports for entities with less data, we make use of Tableau. We have trained 10 to 15 developers for this reporting. It took two to three months for them to master reporting in Tableau. 

We use Tableau to create reports based on geographical maps to show the impact of natural hazards on the insurance industry. This solution offered us the flexibility and ability to visualize this type of information. We also use Tableau to host reports which are published on a weekly schedule to certain user groups. 

What is most valuable?

Tableau has data relationships that can be applied to a data source which helps build out a directory which is helpful. Data blending has also been valuable to us.

What needs improvement?

The extraction, transformation and loading of data in Tableau takes a lot of time and we do not have confidence that Tableau is showing all the data we need. This is due to limitations on data extraction which needs to be improved.

We experience user restrictions using Tableau and require a more dynamic setup for extraction of data, configuration of reports and providing access to users. 

Tableau useful for dashboard reporting, however, there are limitation on the number of rows of data you can view in a report. It is for this reason that we use Tableau alongside other reporting solutions. Tableau does not support any HTML coding in the same way Power BI does. 

There is a maximum number of tables we can use in Tableau. This could be improved in a future release.

For how long have I used the solution?

I'm have been working with Tableau for seven years.

What do I think about the stability of the solution?

Tableau is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

Which solution did I use previously and why did I switch?

We continue to use SAP BusinessObjects Business Intelligence Platform. 

What other advice do I have?

Tableau is a business intelligence tool. It allows you to extract specific insights and analyze data. It comes with many add ons and features including stories and dashboards. Our biggest challenge when using Tableau is the ETL size. It is for this reason we are switching to Power BI. 

I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1754874 - PeerSpot reviewer
Anonymous at a manufacturing company with 11-50 employees
Real User
Provides good visibility, dependable and has adequate technical support
Pros and Cons
  • "From my perspective, it enables clients to better understand our data and make better decisions based on that information."
  • "I take a long time to process the hundreds of thousands or millions of records that must be processed every day."

What is our primary use case?

We use Tableau, to retract, and for visualizing data.

I primarily use it at my company, but I do some implementation as well, with a teammate.

Tableau is used to visualize analyzed data for our customers.

What is most valuable?

From my perspective, it enables clients to better understand our data and make better decisions based on that information.

What needs improvement?

I would look at Tableau's security and performance. I take a long time to process the hundreds of thousands or millions of records that must be processed every day. I am hoping that it can be improved very soon.

For how long have I used the solution?

I have been working with Tableau for the last three years.

What do I think about the stability of the solution?

Tableau is a stable product.

How are customer service and support?

I would say that the technical support is adequate. We are unsatisfied with the support because every time we have a new problem, it will go to tier 1, and the tier 1 will take several days to reply to us, and then the result is not very satisfying, as we are still stuck with the problem. It is then escalated to tier 2, or sometimes tier 3, which can take about two or three weeks, as an estimated length.

Definitely, technical support could be improved.

Which solution did I use previously and why did I switch?

In a previous company, I worked with IBM Cognos to focus on data, for instruction saving and loading that data in a very efficient way.

I also use other types of data extraction, such as Vanilla. It's a new software from France that is being used by a number of non-government organizations to restore data.

How was the initial setup?

The initial setup is quite complex.

What about the implementation team?

We completed the setup ourselves.

What other advice do I have?

I recommend that they install it using a virtual machine or Docker first, as they may encounter issues with other projects if they are running on the same server.

I would rate Tableau an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer914238 - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees
Real User
It's easy to install and use
Pros and Cons
  • "Tableau is easy to use."
  • "Tableau has so many functions, so sometimes it's hard to find the right solution quickly. I have to search multiple menu bars to find the right command."

What is most valuable?

Tableau is easy to use.

What needs improvement?

Tableau has so many functions, so sometimes it's hard to find the right solution quickly. I have to search multiple menu bars to find the right command.

For how long have I used the solution?

I started working with Tableau two years ago.

What do I think about the stability of the solution?

In some projects, Tableau isn't stable. Sometimes it calls automatically.

What do I think about the scalability of the solution?

Tableau is scalable. Right now, 200 to 300 people at my company use it.

How are customer service and support?

Their web-based tech support is okay.

How was the initial setup?

Setting up Tableau is easy.

What's my experience with pricing, setup cost, and licensing?

Tableau's price should be lower so more people can access this application.

What other advice do I have?

I rate Tableau eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior BI Manager at a comms service provider with 10,001+ employees
Real User
Good dashboards, analytics, and automation capabilities
Pros and Cons
  • "You can create attractive dashboards that inform users using Tableau."
  • "They need a write-back; that is what is missing. If they get the write back to the database, they will be fully automated, but for the time being, they are not."

What is our primary use case?

We use Tableau to provide analytics and dashboards. We also use it to automate manual work.

What is most valuable?

You can create attractive dashboards that inform users using Tableau.

What needs improvement?

They must have a write-back solution. You must have the ability to write back into the database, otherwise, it prevents full automation.

That's one reason why people still need their own Excel sheets and other tools where they can interact with data that's already in the database. You win completely the moment you load that in, in a central way. You could say that you are completely automated.

They need a write-back; that is what is missing. If they get the write back to the database, they will be fully automated, but for the time being, they are not.

For how long have I used the solution?

I have been using Tableau for two and a half years.

We are using version 2021.3.

What do I think about the stability of the solution?

It's a fairly stable product.

What do I think about the scalability of the solution?

Tableau is a scalable solution.

Tableau is used by approximately 90 people in our organization.

We do not intend to increase our usage. I've asked for reports on how many users we get on a daily basis, as well as how many people use it and then don't use it for weeks. How long do they stay if they come in, and what are they looking at?

We are attempting to purchase a tool that will provide us with that information. We know which dashboards are popular, which are not, and why the popular ones are popular while the unpopular ones are not. We need to get an add-on that will tell us exactly what makes the dashboard sticky and what keeps people coming back to use it.

How are customer service and support?

We use technical support, but I don't interact with them directly. Our IT support team is the one who helps us. Our IT support team works with Tableau support to resolve issues, opening tickets and tracking them.

Which solution did I use previously and why did I switch?

Prior to using Tableau, I used Power BI.

How was the initial setup?

We don't do a lot of installation. Once you have a server license, you can literally create it in the server now that you have a server license. There are no issues with installation.

The installation does not require a lot of time.

We have one or two engineers who maintain this solution.

What about the implementation team?

We have a server team to deploy this solution.

What's my experience with pricing, setup cost, and licensing?

We are paying an annual licensing fee.

What other advice do I have?

I believe it is a good tool, and I would recommend it to others.

I would rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1454163 - PeerSpot reviewer
Performance and Business Intelligence Specialist at a transportation company with 1,001-5,000 employees
Real User
Good visualization features and reasonably-priced, but the ETL process is time-consuming
Pros and Cons
  • "Compared to other products, visualization features are really good."
  • "To be the best in the market, Tableau has to improve its user interface and also look into developing implementing the best machine learning algorithms."

What is our primary use case?

We use Tableau for working with data.

What is most valuable?

Compared to other products, visualization features are really good. When it comes to data availability and visualization, some tools like PowerBI give 20% to the visualization and 80% to the data. With Tableau, it gives 80% to the visualization and 20% to the data.

What needs improvement?

All of the BI tools have graphical interfaces but when it comes to the learning environment, not every tool has everything. To be the best in the market, Tableau has to improve its user interface and also look into developing implementing the best machine learning algorithms.

Including data storage capabilities would be helpful.

During the data crunching phase, it takes time for Tableau to connect, integrate, and download the data. In general, it takes a lot of time for the ETL process.

Increasing the trial period to six months would allow people to better learn and assess the tool to determine whether it suits their needs.

Given the price of BI tools, Tableau should consider giving a scholarship to people so that they can learn how to work with the tool. It would be helping some of the people who lost their jobs during this pandemic. If the users learn and become certified on Tableau, it would help to get more people interested in the tool.

For how long have I used the solution?

I have been working with Tableau for approximately five years.

What's my experience with pricing, setup cost, and licensing?

The price of Tableau is reasonable compared to other products. One thing to keep in mind is that price is not the only thing to consider. The first time that you want to test any BI tool, you have to give the user some time to work with it and learn it. This means that the trial period should be as long as possible.

Many startups can't afford most of the BI tools, so they are looking for open-source platforms.

Which other solutions did I evaluate?

We are currently focused on building a data lake. Whether it is ultimately a data lake, data warehouse, or other data storage, we will require tools. There are several that we are looking into now. It is a collective effort with the data and the tools that we have, and what BI tools are necessary and required. Some of the solutions we are looking at are Alteryx, Azure, and Qlik Sense, in addition to Tableau.

With Qlik Sense, there is an ETL component and there is also a data storage option.

What other advice do I have?

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.