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reviewer1742631 - PeerSpot reviewer
Data Product Manager at a retailer with 10,001+ employees
Real User
Good solution for routine dashboards but its visualization could be stronger
Pros and Cons
  • "Tableau is good for routine dashboards, and it has integration with Slack, through which it can send you daily updates."
  • "Areas for improvement would be visualization and augmented analytics. In the next release, I would like to see automated insights from the data added to the dashboard."

What is most valuable?

Tableau is good for routine dashboards, and it has integration with Slack, through which it can send you daily updates.

What needs improvement?

Areas for improvement would be visualization and augmented analytics. In the next release, I would like to see automated insights from the data added to the dashboard.

For how long have I used the solution?

I've been using this solution for about six years.

What do I think about the stability of the solution?

Tableau can be a little slow when loading, and it can fail with higher gigs or terabytes of data.

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What do I think about the scalability of the solution?

From working with my data analyst, I get the impression that Tableau can't take the load when scaling.

How are customer service and support?

We had embedded technical support from Tableau in our enterprise, who was awesome and kept Tableau updated at all times.

What other advice do I have?

Tableau is pretty good, interface-wise - it's easy to understand and to download data. It also has the most functionalities and capabilities of any tool. However, it doesn't have anything that differentiates it from its competitors, unlike Adobe Analytics' strength in visualization and data capture. If someone is looking for routine dashboards and wants operational dashboards, Tableau is the best solution. However, if they want to drive strategic decisions, they may have to look into a different product. I would rate Tableau as seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Engineer at a tech services company with 1,001-5,000 employees
Real User
Amazing dynamic parameters, numerous customization, and superior customer service
Pros and Cons
  • "I love the customization skills that Tableau has, it is not restricted to what is built-in already."
  • "With performance tuning, it generates a pretty complex query when it is not required."

What is our primary use case?

I am into a new healthcare domain. I publish my dashboards and my audience are the providers.

How has it helped my organization?

I am not well-versed with the latest 2020 version of the solution, but I have heard that it has made parameters dynamic. For example, when we are publishing the dashboards, if we want the dashboards to be set as a default as the previous month, we do not have to modify it again and again. It can republish month after month using an assigned default. This will save me time from not having to redo the dashboard all the time. The dynamic parameters are amazing in Tableau, it has been improved in the latest version.

What is most valuable?

I love the customization skills that Tableau has, it is not restricted to what is built-in already. We have many customizable options and they come out to be very fancy and beautiful charts. Also, I like the extract feature that makes my dashboard run faster. The low-level security that Tableau handles works well. This solution is user-friendly and suitable for any type of user. Lastly, the dashboard and reports are very user-friendly to navigate.

What needs improvement?

This solution has some features which really needs to be improved. For example, the sorting feature, If we compare it with ClixSense, ClixSense has a direct sorting feature available to users. Wherein Tableau, we have to go and create a parameter, make it dynamic, force users to click somewhere else on the filter, and then maybe you can sort it. Tableau is really new for sorting features.

With performance tuning, it generates a pretty complex query when it is not required. We do not actually write 100 lines of code for a single KPI indicator. What we do is run the performance tuning model which will give 100-200 lines of code for a single KPI. That is not exactly an optimized query. While running performance tuning on the query, it should be pretty optimized, but it does not seem to be doing this.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is fairly stable. However, the issue is when it is time to upgrade. Upgrading a Tableau server is too tedious compared to other tools where normally you just have an update EXE file you run and it is done. This is not the case with Tableau, it requires the dashboard to go down for an hour and then we have to republish all the dashboards again. 

What do I think about the scalability of the solution?

The solution is scalable without a doubt.

How are customer service and technical support?

This solution has the best technical support compared to any tool. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive but it depends on the customer's needs which will determine the cost of the licensing. How much they require and what package they want.

Which other solutions did I evaluate?

We have evaluated ClixSense in the past. With ClixSense, it is not as customizable as this solution, I would even say restricted. For each and every customization and format change, the basic stuff, it asks us to buy another extension. We will not be doing that.

What other advice do I have?

This solution has broadened my VA exposure and it has allowed me to do things differently with respect to VA concepts and visualization. I have a great takeaway from my experience with the solution.

I would recommend Tableau because of the amazing dashboards that are appealing and that also gives us the ability to create with far better customizations.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
January 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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Muhammed Shafad - PeerSpot reviewer
Senior Data Analyst at 6d Technologies
Real User
Top 10Leaderboard
Provides for sending email alerts, performs geographical data analysis, and technical support is good
Pros and Cons
  • "The most valuable feature is the geographic data analysis."
  • "It should offer better features for customization."

What is our primary use case?

Tableau is good for data analysis.

What is most valuable?

The most valuable feature is the geographic data analysis.

It provides functionality for sending email alerts.

The performance is good compared to some other products.

What needs improvement?

It should offer better features for customization. It would be nice to have features such as border design.

For how long have I used the solution?

I have been working with Tableau for three years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

I have worked with Pentaho and Microsoft BI. I found that the performance of these products didn't compare with that of Tableau.

What's my experience with pricing, setup cost, and licensing?

The price of Tableau is high, although there are different types of licenses available.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1456341 - PeerSpot reviewer
Director of Professional Services, Analytics at a computer software company with 5,001-10,000 employees
Real User
Easy to set up, stable, and easy to use
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "With Tableau, there is a gap in its ability to handle very large-scale data."

What is most valuable?

The most valuable feature is the ease of use.

What needs improvement?

With Tableau, there is a gap in its ability to handle very large-scale data. I would like it to be similar to the rest of the solutions, which can handle terabytes of data.

For how long have I used the solution?

We have used Tableau within the past year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Tableau is not as scalable from an enterprise perspective as some of the other tools out there.

How are customer service and technical support?

I've had no problems so I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

In addition to Tableau, we're a licensed Cognos user and we also use Microsoft BI.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

I deployed it myself.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architect at a tech services company with 1,001-5,000 employees
Real User
Easy for creating visualizations and dashboards, but a bit slow in handling huge enterprise-level data
Pros and Cons
  • "Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
  • "I am a BI consultant. I have worked on different reporting tools, such as Power BI and MicroStrategy. As compared to other tools, Tableau lags behind in handling huge enterprise-level data in terms of robust security and the single integrated metadata concept. When we connect to large or very big databases, then performance-wise, I sometimes found Tableau a little bit slow. It can have the single metadata concept like other tools for the reusability of the objects in multiple reports."

What is most valuable?

Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools.

What needs improvement?

I am a BI consultant. I have worked on different reporting tools, such as Power BI and MicroStrategy. As compared to other tools, Tableau lags behind in handling huge enterprise-level data in terms of robust security and the single integrated metadata concept. When we connect to large or very big databases, then performance-wise, I sometimes found Tableau a little bit slow.

It can have the single metadata concept like other tools for the reusability of the objects in multiple reports.

For how long have I used the solution?

I have around three years of experience in using Tableau.

What do I think about the scalability of the solution?

Its scalability is fine. However, in my experience, I haven't seen large-scale projects in Tableau. For such projects, tools like Cognos and MicroStrategy were used. It may be because I didn't get a chance to work on very large projects. I have seen it being used only for small-scale to medium-scale projects, not for large-scale projects.

How are customer service and technical support?

Their technical support is very good.

How was the initial setup?

The initial setup is straightforward. We can configure the server and do all the setup in half a day.

What's my experience with pricing, setup cost, and licensing?

It is reasonable and cheap as compared to other major tools. It has a good price, and people go for it because of its pricing.

What other advice do I have?

For small-scale to medium-scale projects, I would recommend Tableau or Power BI. For large-scale projects, I would recommend MicroStrategy.

I would rate Tableau a seven out of ten. Most of the things are good in this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user338343 - PeerSpot reviewer
Advisor at a retailer with 501-1,000 employees
Real User
Provides Dynamic Adjustments Of Measures And Dimensions And GUI Makes It More User-Friendly

What is most valuable?

Tableau is one of the most intelligent and dynamic visualization tools I have worked with. It provides dynamic adjustments of measures and dimensions. The reason this is useful is that it gives a business user multiple dimensions of data to look through. From these you can infer interesting business operation data characteristics.

How has it helped my organization?

Operational improvements have resulted from the efficient creation of ad hoc data visualizations in a timely manner.

What needs improvement?

The key feature of Tableau that has room for improvement is its performance with structured and unstructured data. I'm not sure I would suggest that Tableau go for a hardware oriented solution for this. Nevertheless, that would not be a bad approach to enhance the product and align with current marketing trends and its competitors.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

There were few issues with the stability of the product when there were features such as built-in data processing using TDE (Tableau Data Engine).

What do I think about the scalability of the solution?

Not a lot here. Pretty scalable.

How are customer service and technical support?

I would rate it as between very good and excellent.

Which solution did I use previously and why did I switch?

Yes, we used MicroStrategy in the past. One of the reasons for the switch was to have more ad hoc data visualization and a more user-friendly tool for business; one which involved less coding and more GUI work.

How was the initial setup?

The initial setup was not so straightforward. We had minor issues installing it across the enterprise, due to diverse technology in different business units. But none were actual showstoppers.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are generally high with Tableau. I thoroughly encourage their recent initiative of going to a “Tableau as a Service” business model, which aligns well with enterprises and also small and medium sized organizations. It even works for individuals who would like to learn Tableau and its core strengths.

Which other solutions did I evaluate?

We did evaluate QlikView. We actually have both in place, for various reasons.

What other advice do I have?

The key point is if you would like to have faster, ad hoc and quick data visualizations, I would strongly recommend Tableau. But for enterprise-wide deployment and migration across different environments, I would say Tableau has room to improve further.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user403101 - PeerSpot reviewer
BI Analyst at a healthcare company with 1,001-5,000 employees
Real User
Source-to-destination mapping identified opportunities for service quality improvements.

What is most valuable?

Ease of use (including frequently used calculations), drag and drop and interactive data visualization are the most valuable features of the product to me.

How has it helped my organization?

  • Helped organization to identify the best time to roll out the campaign for summer cruise booking.
  • Measured health plan product performance to identify health plan product(s) where organization is losing or making money.
  • Source-to-destination mapping for health plan members to determine how far members travel to their primary care physician’s office from their residence to identify opportunities for service quality improvements.

What needs improvement?

We need a Tableau connector to connect to other BI tools like SAP BusinessObjects.

For how long have I used the solution?

I have been using this product for over three years.

What was my experience with deployment of the solution?

So far, I have never encountered any issues with deployment or stability. I do feel slowness rarely when I try to get data directly by connecting to Teradata database using SQL Query.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

I did a POC with Tableau for my current organization and compared this tool with other BI tools.

I recommended Tableau for the following reasons: truly mature product, price-performance balance, ease of use, lot of flexibilities in regrouping the data on the fly, most of the frequently used calculations are built-in and very easy to use - unlike some other BI tools, which are quite clumsy - and for best interactive data visualization capabilities. Most importantly, a non-IT person can develop a simple dashboard without any IT help.

How was the initial setup?

Initial setup was very straightforward.

What about the implementation team?

I installed the Tableau desktop on my computer. Tableau servers are installed by our internal admins. It’s an easy installation and doesn’t need the vendor’s help.

Sometimes admin gets overwhelmed after Tableau is rolled out in the organization as users get up to the speed in a very short period of time, because of how easy it is to use the tool. Therefore, system access and resource planning should be done and properly planned ahead of time.

What other advice do I have?

People should be aware of the fact that Tableau doesn’t have a semantic layer. It takes a good amount of time to prepare the dataset / data structure. Once the dataset is ready, the data visualization part doesn’t take much time, even for a fairly complex dashboard, because the tool is very intuitive and easy to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user374601 - PeerSpot reviewer
Assistant Vice President, Institutional Analysis at a university with 1,001-5,000 employees
Vendor
It provides beautiful visualizations, and it is easy to learn and use.

What is most valuable?

  • Ability to read multiple data sources
  • Beautiful visualizations#
  • Easy to learn and use

What needs improvement?

Tableau does an excellent job upgrading the software with each release. One thing we have been waiting for is the ability to import an ArcGIS Shapefile into a custom map. There is a workaround using a third-party utility but it is unstable.

For how long have I used the solution?

I have used it for more than three years.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues.

Installation was a cakewalk. Over the last three years, there have been at least eight upgrades and three major releases; all upgraded without incident. Our Tableau Server has been running continuously for over three years. We have had two separate up scales; both were successful.

How are customer service and technical support?

I rate the level of customer service and technical support 10/10. I’ve been working with vendors for over 25 years. No one else comes close.

Which solution did I use previously and why did I switch?

While we use several BI tools, this was the first visualizations platform we purchased.

How was the initial setup?

Initial setup was very straightforward.

What about the implementation team?

We implemented it ourselves. It was very easy.

What's my experience with pricing, setup cost, and licensing?

Pricing/licensing comes in two methods; named users and core licensing. We started with named user accounts, buying only what we needed when we needed it. As demand for the platform grew, we upscaled to core licensing. That approach was practical for us.

Which other solutions did I evaluate?

Prior to purchase, we did evaluate several other vendors. We choose Tableau based on Gartner research, deployments at peer institutions and finally, price.

What other advice do I have?

Start now, start small and grow. This isn’t like your traditional BI platform, where you have to spend years designing the infrastructure before the first report comes out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.