I have used Tableau to generate visualizations to calculate system trend analysis for business.
Business Intelligence Analyst at a government with 10,001+ employees
User-friendly, useful report publishing, and trial version available
Pros and Cons
- "Tableau's most valuable features are user-friendliness and have a connection between multiple source systems. You can publish a report by using Tableau Public and there you can make your data online, not only batches of data, you can use it as an online analytical tool."
- "There are more than a powerful tool in the market, such as Microsoft BI."
What is our primary use case?
How has it helped my organization?
Tableau has been very helpful to give a high level of insight into our business.
What is most valuable?
Tableau's most valuable features are user-friendliness and have a connection between multiple source systems. You can publish a report by using Tableau Public and there you can make your data online, not only batches of data, you can use it as an online analytical tool.
What needs improvement?
There are more than a powerful tool in the market, such as Microsoft BI.
Buyer's Guide
Tableau
January 2025

Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.
For how long have I used the solution?
I have used Tableau within the last 12 months.
What do I think about the stability of the solution?
Tableau is a stable solution.
What do I think about the scalability of the solution?
I have found Tableau to be scalable.
I would recommend this solution for large enterprises.
How are customer service and support?
I have not contacted technical support. However, after reading many reviews others have found the support to be good.
How was the initial setup?
The setup and deployment of Tableau are very easy. I did not have a problem.
What's my experience with pricing, setup cost, and licensing?
The price of Tableau could improve. The license is too expensive.
There is a 14-day trial version available to those who want to try it.
What other advice do I have?
I would recommend Tableau, but if any organization wants to use it, they can see if the solution fits their business requirement. There is a very competitors market and with a low price. Those wanting to use this solution need to study the requirements to know which repository to use.
I rate Tableau a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Principal Partner at a tech consulting company with 51-200 employees
Good support, informative dashboards and reporting
Pros and Cons
- "The most valuable part of the solution is the general dashboard features."
- "With Tableau, when you're dealing with very large datasets, it can be slow so the performance is an area that can be improved."
What is our primary use case?
The dashboards give us metrics around the sales of our company. Most are sales reports to let us know how we're doing across different account managers, as well as how we're doing according to our forecast and plan.
What is most valuable?
The most valuable part of the solution is the general dashboard features. We schedule the dashboards to be refreshed and re-calculated, so they're not live connections but cached dashboards.
What needs improvement?
With Tableau, when you're dealing with very large datasets, it can be slow so the performance is an area that can be improved.
The security can be improved.
For how long have I used the solution?
We have been using Tableau across the enterprise for approximately seven years.
What do I think about the stability of the solution?
We don't have any complaints about stability.
What do I think about the scalability of the solution?
Scalability-wise, Tableau has met all of our needs. Across the organization as a whole, we probably have more than 1,000 users. There are probably 50 power users, who create their own dashboards and reports.
The consumers are sales executives, senior management, C-level, and HR. There are a lot of job categories that use the reports.
How are customer service and technical support?
The technical support has been pretty good and we haven't had any major complaints about it.
Which solution did I use previously and why did I switch?
We are currently using MicroStrategy along with Tableau. We began with MicroStrategy, and all of our reports were on it. We had been using it for about 15 years. Tableau is much easier to develop in, so with MicroStrategy, you needed more of an architect to manage the metadata. Because Tableau is a lot simpler to implement, we've been able to train people to do their own reports, so it's much better from a self-service perspective.
Security-wise, Tableau is not as robust as MicroStrategy.
How was the initial setup?
The initial setup was pretty straightforward.
What about the implementation team?
We initially had a third-party vendor come in and help us with the setup. They led that effort, but since then, we've managed the environments ourselves.
We have an in-house team that takes care of maintenance.
What's my experience with pricing, setup cost, and licensing?
Tableau is not as cost-effective as Microsoft BI.
Which other solutions did I evaluate?
We are thinking about switching to Microsoft Power BI from MicroStrategy and Tableau. Cost is a factor that is driving us toward the Microsoft solution.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tableau
January 2025

Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.
Director Consultoria at tecnoscala consulting
Impressive visualization has helped to improve our presentations
Pros and Cons
- "The most valuable features are data discovery and fine visualizations."
- "The SQL programming functionality needs to be improved."
How has it helped my organization?
Whereas we used to present statistics in a traditional way, we now have interactive web-based presentations.
What is most valuable?
The most valuable features are data discovery and fine visualizations.
What needs improvement?
The SQL programming functionality needs to be improved.
For how long have I used the solution?
Seven years.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
Ths scalability of this solution is good. It depends on your DW design, as opposed to limitations in Tableau. If your DW model is poor then Tableau is not miraculous.
How are customer service and technical support?
Tableau does not have good technical support.
Which solution did I use previously and why did I switch?
We previously worked with Qlik, but we switched to Tableau because of its visualization and simpler way of programming. Tableau is also good for data discovery.
How was the initial setup?
The setup and support are not very expensive. In that way, it is not a complex technology.
What about the implementation team?
We are a software consulting company and we have implemented tableau for more than ten clients.
What was our ROI?
We are a consulting company and do not track the ROI information for our customers.
What's my experience with pricing, setup cost, and licensing?
Be careful with the Tableau Viewer's licenses, and stay with the right number of users.
Which other solutions did I evaluate?
Before choosing this solution we evaluated Qlik, BusinessObjects, and Oracle BI.
What other advice do I have?
Be careful with tableau support. Stay in touch with the professional partners because Tableau itself does not have the right number of developers or people for support.
Disclosure: My company has a business relationship with this vendor other than being a customer: Tableau Partner Babylone systems
President at a non-profit with 51-200 employees
We used to have to create a SSIS package, then create an SSRS report, and meet with the users a few times before coming up with the final visualization product.
What is most valuable?
The ease and speed of creating visualizations and interfaces with any database are this product’s most valuable features.
How has it helped my organization?
It is able to provide answers within hours instead of days. Typically, we would have to create a SSIS package to connect to that database, then create a SSRS report and meet with the users a few times before coming up with the final visualization product. With Tableau, we can create all of these in one session.
What needs improvement?
It would be great if the licensing cost per user was cheaper.
For how long have I used the solution?
I have been using it for one year.
What was my experience with deployment of the solution?
We currently cannot use version 9 because we have to wait for our Tableau Server to be upgraded to version 9 first.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
We were previously using SSR for reports and SSIS for retrieving the data.
How was the initial setup?
Installing Tableau Desktop was easy.
What about the implementation team?
We worked with the Tableau team.
What's my experience with pricing, setup cost, and licensing?
I would recommend lowering the licensing cost per user.
What other advice do I have?
I would recommend that everyone use this product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Program Manager (Graduate Assistant) at a university with 1,001-5,000 employees
With quick querying and ad-hoc visualization, we have automated processes.
What is most valuable?
It helps me deliver a tool to my clients that can be easily customized according to their business needs. Also, it provides great insights and analytics on huge volumes of data coming from disparate sources, which has helped my clients and managers make sound business decisions.
The most valuable features of the product are:
- Most importantly, flexibility
- Visual features
- Filters
- Actions
- Parameters
- Interactive dashboard building
How has it helped my organization?
It helped my organization by winning more client work, as clients love interactive visualization.
Tableau has also helped our managers make better decisions and, more so, quick decisions. With Tableau's quick querying and ad-hoc visualization features, many important processes have been automated and thus Tableau has provided a quick turnaround time for product/project delivery.
Example: My company's auditors historically audited financial statements and transactions from the customer's ERP system via sampling methodology, which did not encompass the entire transactional data and thus did not provide 100% assurance to our clients. With Tableau's advanced data analytics features, we were able to build a tool that is tailor-made to the auditor's needs and thus provides 100% assurance over the entire data set.
What needs improvement?
The most important feature that Tableau must introduce is to provide 'reference hints' for every dimension and measure. For example: When working with numerous dimensions and measures, it's difficult to debug and back track to determine whether a certain dimension was used in a visualization, tool tip, filter, parameter, or action. It would be great to debug and back track already developed Tableau dashboards.
I’d also like to see the following features introduced or improved:
- Auto-Save or Backup feature. There have been quite a few instances when Tableau crashed after substantial dashboard development and I had to start over from the scratch because the work was not saved. The best workaround for this is to be diligent and create manual backups and save as work is progressing.
- Performance with 32-bit computers. There have been numerous instances when Tableau threw an out-of-memory error when working on a 32-bit system.
- Performance in general. Tableau works best with light data sets. Although extract optimization is a good way to improve performance, it can be better.
- I feel the user interface for adding actions is complicated. It can be made simple and intuitive.
For how long have I used the solution?
I have used it for two years.
How are customer service and technical support?
I like the online community.
Which solution did I use previously and why did I switch?
I have previously used Excel and SSRS. Tableau provides more flexibility than these tools and is very intuitive to learn.
How was the initial setup?
Initial setup was very simple.
What about the implementation team?
It is best suited for in-house development, as it provides on-demand customization.
What's my experience with pricing, setup cost, and licensing?
A bit costly, but worth investing.
What other advice do I have?
It totally depends on the requirement of the client/user. One should research the following tools before investing - Spotfire, Tableau, SSRS, Excel, SAS, SAP Lumira, etc.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Management Consultant at a consultancy with 5,001-10,000 employees
It provides the ability to analyze data patterns in more visual dimensions than are possible in Excel.
Valuable Features:
The ability to analyze data patterns in more visual dimensions (size, shape, color) than are realistically possible in Excel is the functionality most valuable to me.
Room for Improvement:
Calculated fields are relatively simple and may leave a user wanting. Joining between multiple datasets also needs to be improved. (I heard this is an improvement that will be made with the version 10 release this summer.) Source data formatting requirements are a little particular, and reloading for new users can get repetitive.
Use of Solution:
I am a management consultant, and I have used this solution for multiple clients over the last two years.
Customer Service:
I never had to use customer service.
Initial Setup:
Initial setup was extremely easy; when downloading the trial version or purchasing, just accept the defaults. There aren’t many ways you can screw this up.
ROI:
I’d suggest taking the following steps:
- Define what you want to get out of the tool. (People don’t always need these types of solutions, and this becomes evident once they actually get in there with the data they have.)
- Make sure you have the existing data needed.
- Download a trial version and play with the software and develop prototype dashboards and analysis
- If you actually have a recurring need, then I’d look at purchasing Tableau desktop. If the need for use and analysis extends to many across the organization, Tableau Server could be your best option.
Other Solutions Considered:
I also evaluated Qlik and Spotfire, but found Tableau to be more intuitive and visually appealing.
Other Advice:
This product is the best visualization solution on the market. My rating is based on ease of use, visual appeal and additional functionality over Excel.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant Director at DataBound Solutions
It makes it possible to share dashboards with a team.
What is most valuable?
It's easy to start using to deliver off-the-shelf visualizations. It makes it easy to share dashboards with a team. It's a comprehensive solution that can scale from desktop (analyst, developer) to server (large end-user audience) with small or no changes.
How has it helped my organization?
In my experience, its greatest achievement has been opening stakeholders' minds. It pioneered the self-serve trend (which may have social roots) where people "own" their data and IT is a service provider to ensure visualization content is based on robust data. Connecting to a massive number of sources (that can be blended in Tableau) has also contributed to this achievement.
What needs improvement?
It came at a cost. Developers end-up, many times, scratching their left ear with the right hand, in order to make visualizations more powerful, effective or appealing than off-the-shelf ones. The next challenge for Tableau will be combining ease of use for basic-to-mid level complexity design (self-serve, "power users") with flexibility and repeatable development in a corporate environment (professional designers), avoiding "hat tricks" or "cookbook" style.
Also, when building corporate dashboards, it may be challenging to gain the type of control needed without having to resort into some forum tricks or Zen-Master's advice. Workbook, connection versioning, and governance would be great for mid-to-large size organizations. Server-wise, having options to trigger alarms to an Administrator under certain conditions would also be an asset.
For how long have I used the solution?
I've been using both Tableau Desktop and Server for four years.
What was my experience with deployment of the solution?
No problems at all. Very robust and well documented (both Desktop and Server versions)
What do I think about the stability of the solution?
No problems, at least with the data sources I have used Tableau so far - MSSQL 2008 & 2012, Teradata RDBMS 14.x, and MSAS Cubes.
What do I think about the scalability of the solution?
Tableau can scale to massive datasets without problems (I used a few, approximately one billion-row tables), provided a DBA is part of the team to fine-tune tables and views. The proprietary columnar database engine is very fast and robust.
How are customer service and technical support?
Customer Service:
It's great.
Technical Support:It's great, although forums are usually the first resource to get answers from.
Which solution did I use previously and why did I switch?
I have helped customers migrate from MS Pro-Clarity and Oracle Hyperion.
How was the initial setup?
Tableau is not a demanding platform in pre-set environments before rolling-out as long as tech specs are met. However, certain design decisions need to be made in advance to ensure good performance and smooth scalability on a Server deployment (e.g. permissions, standards, etc.).
What about the implementation team?
I act as an implementation consultant.
What's my experience with pricing, setup cost, and licensing?
Go through the exercise of planning short and mid-term to understand what the best licensing model is e.g. per Core vs. Named Seats, number of Designers, etc.
What other advice do I have?
Understand your organization's profile. Do you have or want/need to develop power-users or will you use traditional IT developed dashboards in an intranet/internet? Although Tableau can fit both scenarios, the first option would be the most benefited one when compared to other solutions. Look into redefining the relationship between business stakeholders and IT, since the former will demand more consumable information for analysis instead of packaged reports.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Custom visualizations enhance reporting but AI integration needs improvement
Pros and Cons
- "The solution provides the leverage of having custom visualization and the capability of self-service."
- "The visualizations should be user-friendly and allow for more custom visualizations."
What is our primary use case?
The primary use case of the solution is for it to be used as a visualization tool. It is a counterpart of Microsoft Power BI and is used for visualization and reporting purposes.
What is most valuable?
The solution provides the leverage of having custom visualization and the capability of self-service. I can drag and drop and create reports based on requirements. Data blending comes within self-service, allowing me to generate information.
What needs improvement?
There should be a generated AI feature that can be added to enable me to generate information. The visualizations should be user-friendly and allow for more custom visualizations.
For how long have I used the solution?
I have over six years of experience using the solution.
What do I think about the stability of the solution?
I would rate the stability as three when comparing it to Tableau and ten being the least stable. So, I consider it to be a seven out of ten in terms of stability issues.
What do I think about the scalability of the solution?
In terms of scalability, while it is better than PowerView, it is not as good as Cognos or Microsoft Azure.
How are customer service and support?
Customer support is very satisfactory, and I would rate it as eight out of ten.
How would you rate customer service and support?
Positive
What about the implementation team?
I am the implementer of the tools.
What other advice do I have?
The overall rating for the solution is seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Dec 30, 2024
Flag as inappropriate
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Popular Comparisons
Microsoft Power BI
Teradata
Amazon QuickSight
IBM Cognos
SAP Analytics Cloud
SAP BusinessObjects Business Intelligence Platform
Oracle OBIEE
Domo
MicroStrategy
Oracle Analytics Cloud
Salesforce Einstein Analytics
TIBCO Spotfire
ThoughtSpot
Sisense
Board
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- QlikView or Tableau - Which is better?
- What's your experience or opinion about Spotfire vs. Tableau vs. Qlik?
- I currently use Panorama Necto as a viewer on SQL Analysis services cube--what other solutions are out there?
- Business users moving from Tableau to MS Report builder
- Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
- Tableau vs. Spotfire - What do I need to know regarding pricing and usability?
- I'm looking for real info about licensing, ease of setup and other costs involved. Can you help?
- Tableau 10: Best New/Improved Features
- A journalist is writing a story about which Data Visualization software product to choose. Can you help him?
- Tableau vs. QlikView - functionality and pricing schemes