We can do many things with Tableau. I only use it for simple cases, but you can do many things with the device.
Responsible for Domaine Applicatif at NRJ
The solution has a very dynamic evolution with its updates
Pros and Cons
- "Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
- "The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough."
What is our primary use case?
What is most valuable?
Tableau makes changes frequently. Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution.
What needs improvement?
The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough.
For how long have I used the solution?
I have been using Tableau for two years.
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What do I think about the stability of the solution?
Tableau is a good product.
What other advice do I have?
The advice I would give to someone looking to use Tableau would be to get prepared.
I use Tableau for BI and business subject, I would rate it a 9 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Product Manager at a retailer with 10,001+ employees
Good solution for routine dashboards but its visualization could be stronger
Pros and Cons
- "Tableau is good for routine dashboards, and it has integration with Slack, through which it can send you daily updates."
- "Areas for improvement would be visualization and augmented analytics. In the next release, I would like to see automated insights from the data added to the dashboard."
What is most valuable?
Tableau is good for routine dashboards, and it has integration with Slack, through which it can send you daily updates.
What needs improvement?
Areas for improvement would be visualization and augmented analytics. In the next release, I would like to see automated insights from the data added to the dashboard.
For how long have I used the solution?
I've been using this solution for about six years.
What do I think about the stability of the solution?
Tableau can be a little slow when loading, and it can fail with higher gigs or terabytes of data.
What do I think about the scalability of the solution?
From working with my data analyst, I get the impression that Tableau can't take the load when scaling.
How are customer service and support?
We had embedded technical support from Tableau in our enterprise, who was awesome and kept Tableau updated at all times.
What other advice do I have?
Tableau is pretty good, interface-wise - it's easy to understand and to download data. It also has the most functionalities and capabilities of any tool. However, it doesn't have anything that differentiates it from its competitors, unlike Adobe Analytics' strength in visualization and data capture. If someone is looking for routine dashboards and wants operational dashboards, Tableau is the best solution. However, if they want to drive strategic decisions, they may have to look into a different product. I would rate Tableau as seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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November 2024
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Senior tech architect at a computer software company with 1,001-5,000 employees
Quality end product and user experience
Pros and Cons
- "The solution deployment was straightforward."
- "The most valuable feature is the user experience."
- "The solution does have scalability issues."
What is our primary use case?
When we work with CXOs to create dashboards we use Tableau. C-level employees like a CXO, a CEO, a VP, prefer to work with Tableau. It's easier and better for them.
What is most valuable?
For Tableau, the most valuable feature is the user experience and the quality of the end product.
What needs improvement?
One thing I would want to change for Tableau is to have a lower-cost model. It's pretty high for enterprise deployment.
In the next release, I would like to have the capability to call machine learning models within Python while I'm building a dashboard. The value calculation should be a machine learning model, which is running somewhere else, on say, Amazon. These tools give good outputs, like calculated fields and all. But today the outputs are not straightforward. In simple terms, I need machine learning on the fly. That is not there.
For how long have I used the solution?
I have been using the solution for four or five years.
What do I think about the stability of the solution?
I would say the solution is very stable. We have not had any issues in using the product at all.
What do I think about the scalability of the solution?
The solution does have scalability issues. When the data size increases, the product slows down and doesn't work right. In addition, it's very expensive to scale.
Which solution did I use previously and why did I switch?
The only other solution we use and have explored is Power BI from Microsoft.
How was the initial setup?
The solution deployment was pretty simple and straightforward.
What about the implementation team?
We deployed the solution with our in-house team.
What's my experience with pricing, setup cost, and licensing?
It's an enterprise solution, and we have all licenses. Tableau has multiple licenses; there is a reader, a developer, and an administrator.
If there are 50 or 100 users wanting to use Tableau, it's pretty expensive. The license is very expensive. We have 20 to 30 users in our company.
What other advice do I have?
Because the solution is a drag and drop tool and what unique features we need or what we want to build, we cannot build using the tool. So we use JavaScript for that. We write our own code and build our own solutions.
My advice would be that all solutions are good, but it depends on your use case. If you are building something for C-level employees, use Tableau or another solution.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, BI & Analytics at Perceptive Analytics
Capable of handling a large amount of data, easy to use, and easy to deploy
Pros and Cons
- "It is easy to use, and it can handle a large amount of data."
- "An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization."
What is our primary use case?
It is usually used to visualize how the data looks. It is used for drawing charts and different types of visualizations. You can visualize sales, profits, and metrics by geography, product categories, and so on.
I'm using the 2020 version. The latest version came out in 2021. I've not downloaded that one yet. I'm using the last year's version.
What is most valuable?
It is easy to use, and it can handle a large amount of data.
What needs improvement?
An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization.
For how long have I used the solution?
I've been using this solution for five to six years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have around 10 users.
How are customer service and technical support?
I have not contacted their technical support.
How was the initial setup?
It is just a matter of downloading the file from the internet and installing it. That's it.
What about the implementation team?
It is pretty simple to use. We don't require anyone for its deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
I believe it has a lifelong license, and once you purchase it, you don't have to renew it, but I'm not sure.
What other advice do I have?
I would recommend this solution to others. I would rate Tableau an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Process Data Engineer (Subsurface and Wells) at Shell
Platform to automate and make user-defined customized dashboards
What is our primary use case?
- Creating dashboards to generate value out of data
- Great features and functionalities with customized dashboards
- Very intuitive and massive user support base.
How has it helped my organization?
It has helped to save millions by making informed decisions which are data driven. Visualization of data with great efficiency has helped to integrate dashboards across the organization.
What is most valuable?
- Platform to automate and make user-defined customized dashboards.
- Very well integrated with other applications which helps to move data from one application to another with much ease.
What needs improvement?
Sometimes it crashes because of the huge database. This could be fixed so that it works smoothly with large databases.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Analysis Team Leader at Viber
There are some best-practice shortcuts for tables, which can facilitate implementation.
Pros and Cons
- "Easy for beginners to use"
- "Tableau has many different connectors for different databases. It's very easy to connect to MySQL, SQL Server, Amazon EMR, Presto, Redshift, BigQuery, and so on."
- "Lacks machine learning algorithms that you can implement using R, SPSS Modeler, and Python."
How has it helped my organization?
Three years ago, Viber didn't have any visualization tool to present its massive data inside the company. One month after implementing Tableau, inside Viber we were able to understand much better the business, opportunities and technical problems.
What is most valuable?
- Drag and drop: It's easy for beginners to use Tableau as it's very intuitive and simple to create insights.
- Quick table calculations: There are some best-practice shortcuts for tables, which means Tableau can be implemented very quickly.
- Data Connectors: Tableau has many different connectors for different databases. It's very easy to connect to MySQL, SQL Server, Amazon EMR, Presto, Redshift, BigQuery, and so on. Just name it and they have the connector; the work they do is very impressive.
What needs improvement?
Data science: Tableau lacks machine learning algorithms that you can implement using R, SPSS Modeler, and Python. It has clustering and time-series forecasting abilities which are helpful, but adding machine learning capabilities like decision trees, CHAID analysis and K-means would make this product perfect! Tableau has a connector to R; you can use the ML algorithms there and visualize it back in the Tableau.
What do I think about the stability of the solution?
Previous versions suffered from instability but that has been fixed in later versions. The current version has no issues with stability as far as I can see.
What do I think about the scalability of the solution?
Tableau is not scalable on the desktop version. On the server version, you can scale it by adding more machines and configuring Tableau to use all of them.
How are customer service and technical support?
One of Tableau’s secrets is that they have one of the best tech support in the world of BI. The community of developers is great, with a lot of contributors; very nice and helpful – for beginners and professionals.
Which solution did I use previously and why did I switch?
In the past, I used QlikView as the BI solution. It's also a great tool with many features and great support. The problem with QlikView is that it's expensive and it takes longer to implement inside organizations.
How was the initial setup?
It's very simple and quick to implement Tableau in an organization; you can have helpful dashboards in a matter of hours.
What's my experience with pricing, setup cost, and licensing?
Tableau pricing is low compared to other solutions that are in the market; for small-medium businesses, that would provide good cost-effectiveness. For big business, Tableau could be expensive as having a lot of Tableau server users (entering with a browser to reports) could be a bit expensive.
Which other solutions did I evaluate?
We compared Tableau to QlikView, Panorama Necto and TIBCO Spotfire. We evaluated them by:
- Price
- Ease of use
- Speed of implementation
- Use-case visualizations
What other advice do I have?
Don't visualize more than 2M data points in a report. Use extracted data and not a direct connection to the database; it will run faster. Don't use too many sections in a report; 3-4 at most. Make most calculations during the ETL process and not in Tableau; every calculation that Tableau does will make the report go slower.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Member at Christina M. Durta, CPA, LLC
The ability to make interactive graphs, tables, and maps that can be shared on social media, linked to, or embedded on a website are the most valuable features.
Valuable Features:
The ability to make interactive graphs, tables, and maps that can be shared on social media, linked to, or embedded on a website are the most valuable features. The ability to allow readers to view and download the underlying data is another valuable feature.
Improvements to My Organization:
I just did an analysis of real estate sales in my county (Bay County, FL) and it allowed me to share the results with the public in a way they can make their own discoveries beyond what I have presented.
Room for Improvement:
Tableau Public is free, which is incredible. However, the paid version is too expensive per user. They need to reduce the cost of the user that is not making the analysis, but only reading / drilling down on the results. It is hard to get a client to pay that kind of money to view reports.
From my conversations with Tableau, their product Tableau Online is what allows others to view and interact with data online privately. The cost per online user is $500 per year. There is a free Tableau Reader, but it is limited. So, if I wanted to make data visualizations for a client or within my own company, I would have to pay for the desktop software to make the visuals plus pay an additional fee for everyone who wants to use the full functions online. Tableau Public is free and an awesome tool, but it is all publicly available.
Deployment Issues:
I've had no issues with deployment.
Stability Issues:
I've had no issues with stability.
Scalability Issues:
I've had no issues with scalability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Consultant, Author, Trainer on Tableau Software, Speaker with 51-200 employees
I would like to see some additional calculation functions but no one has come close to unseating Tableau
What is most valuable?
Ease of use. The power to do anything I want to do. The ability to connect to any data. The ability to merge ("Blend" data from multiple sources). Built in "best practices" in data visualization. Statistical capabilities with the "R" integration.
How has it helped my organization?
I'm a consultant - specializing in Tableau. It allows me to go into a client and be productive immediately. Also, it's ease of use helps me get in the doors, initially - I can walk in, connect to a client's real data, and find insights from that data, in a 30 minute meeting.
What needs improvement?
Everytime I make a request for a new feature, it is, typically, in the next release. I would like to see some additional calculation functions - maybe some statistical one for clients that do not want to have to learn R. As in every product, there are things it does not do, but, I've never had a user need I could not meet.
For how long have I used the solution?
I started with Tableau Desktop in 2005. At that time I had been using Brio Query, Cognos, and some others. Once I saw Tableau, talked to the founders and heard where they were going, I started leaning toward Tableau & I've never looked back!
What was my experience with deployment of the solution?
I've had no deployment issues. With some clients that have "specialized/custom designed environments", it may take a few minutes/hours longer to get everything running, but, Tableau Support has always been there for me.
What do I think about the stability of the solution?
I have had a couple crashes - usually linked back to something stupid I did in my Windows machine. I've done some work with the latest Mac version - have had no issues, in it...
What do I think about the scalability of the solution?
Never. I do a BILLION+ record demo on my notebook, with sub-second response time. As in any other tool/application, proper design is still needed. Tableau affords me the advantage of being able to implement increment aggregate data sets without having IT involvement. THAT is BIG!
How are customer service and technical support?
Customer Service: Excellent - best Customer Service in the industry, from my experience. I've never had a question or issue where I did not feel like I was their top priority...Technical Support: They suffered some growing pains, for a while. But, they seem to have implemented processes and procedures that aid in the support function. Right now, I rate them as excellent.
Which solution did I use previously and why did I switch?
I was a Cognos and a Brio user / developer. Every update became more fragmented and harder to use - always seemed to be from acquisition, not smart & integrated, development. As an experienced BI consultant, I saw that Tableau's direction was where they all should have been going. Switching was the smartest business decision I ever made!
How was the initial setup?
Server and Desktop install the same way. Double-click on the installer program - click "Next" a few times. Done. You can customize the Server installation, along the way. in many cases, that is not needed. The whole process is easy and fast. Desktop installs in a minute. Initial Server installation can take 10 minutes.
What about the implementation team?
I've always done my own Tableau installations and upgrades - too easy to think about paying someone. There are consulting companies, that specialize in Tableau, for businesses that have too few resources, or, might have a complex environment. For the most part, Tableau Support can help with installation issues. Once set up, I advise clients to work with experienced consultants, for a short period of time, to set up a "production process".
What was our ROI?
As an independent consultant, I have no "projects" of my own. Two comments, 1. My entire income from consulting is based on my Tableau knowledge. In that sense, my ROI is an infinite percent. 2. I've seen clients find actionable insights so fast, and with so much bottom line impact, that the cost of implementing an enterprise environment was paid for, up front, from a two week trial copy of Tableau Desktop.
What's my experience with pricing, setup cost, and licensing?
Tableau Desktop is $1999 per named user (Professional version). There are no add-on fees. Mapping, census demographics, R interface, ALL data connectors - are all included... From my perspective, and from my client's perspectives, the pricing model is ideal. You get it ALL for one price - no issues after the fact...
Which other solutions did I evaluate?
Yes & no. No real "project" to review where I was going. Many times, the client dictates what I would be using. As I developed into more a higher level consultant, I was always looking at new products, and updates from existing ones. In the last nine years, no one has come close to unseating Tableau as my choice...
What other advice do I have?
Start NOW, In the free, full offering trial (2 weeks), coupled with the free on-demand training and passionate & active user community, you will be amazed at what you can accomplish. Many find they PAY for it, BEFORE they buy it! If you need help, there is Tableau Support, Tableau Consulting and a bunch of us in the independent world, all ready to assist.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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