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reviewer1494948 - PeerSpot reviewer
Senior Manager Analytic & Insights at a hospitality company with 10,001+ employees
Real User
A powerful, secure, and flexible end-to-end analytics platform
Pros and Cons
  • "Tableau is easy to use and it has great predictive features."
  • "It would be nice if we could export more raw data. Currently, there is a limit as to how much data you can export."

What is our primary use case?

We use this solution to process and create reports for management. 

Within our organization, 10 people in marketing use this solution.

How has it helped my organization?

With Tableau, we can create our own reports which in turn, saves us tons of time as we don't have to wait for IT to do it.

What is most valuable?

Tableau is easy to use and it has great predictive features. 

What needs improvement?

It would be nice if we could export more raw data. Currently, there is a limit as to how much data you can export.

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For how long have I used the solution?

I have been using Tableau for roughly three years.

What do I think about the stability of the solution?

Tableau is very stable.

How are customer service and support?

The technical support is pretty good.

How was the initial setup?

The initial setup is quite straightforward. It's not too complex.

What about the implementation team?

We deployed this solution on our own.

What's my experience with pricing, setup cost, and licensing?

The price of this solution could definitely be lower. It's quite expensive. We're on a monthly subscription — I am not sure exactly how much we pay.

What other advice do I have?

Tableau allows us to go deep inside the data — other solutions, like Excel, don't allow you to do that.

As a BI tool, I would give Tableau a rating of eight out of ten — it's one of the easiest BI tools available; however, it's not that easy to manage orders. It's really user-friendly for individual users, but it may not be suitable for large organizations.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Sr Business Intel at WestJet Airlines
Real User
Intuitive and user-friendly UI helps naive users easily click and connect, drag and drop, and build fantastic visualizations
Pros and Cons
  • "It has been the best tool to work with from a self-service point of view."
  • "Licensing and pricing options could be made better so that more users would be able to use it."

What is our primary use case?

This product is for non-technical users who know, or may not know, what they need but would like to automate their processes.

How has it helped my organization?

It has been the best tool to work with from a self-service point of view. The explorer capability in Tableau allows analysts to connect to data sources published on the tableau server, build their own product and customize reports.

What is most valuable?

The extremely intuitive and user-friendly UI helps naive users easily click and connect, drag and drop, and build fantastic visualizations. Of course, the back-end data structure needs to be strong for them to be able to do that, but it saves them a lot of time.

What needs improvement?

Licensing and pricing options could be made better so that more users would be able to use it. The biggest concern any organization has is its budget when trying to implement a new product. Tableau is an extremely powerful tool and hence expensive, but if there was a way to cut down the cost they would end up attracting more users.

For how long have I used the solution?

Seven years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
January 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.
PeerSpot user
Director, BI & Analytics at a leisure / travel company with 10,001+ employees
Real User
If you're evaluating Tableau as a potential data visualization solution, consider these points.
Pros and Cons
  • "Visualization attributes: Marks – Color, Size, Label, etc.. Easily Accessible and Intuitive."
  • "Small multiples (a.k.a. Trellis charts) are possible only through very hacky means. Update: Still remains a challenge."

***We've upgraded to 2018.1 So I've updated the Pros and Cons accordingly!"

I've been working between Tableau and Qlikview (depending on use case) and have been jotting down Pros and Cons of each as I come across them.  Many of these, but not all, are centered around some fairly specific UI functionality and limitations that I've come across while trying to deliver on various dashboard solutions.  If you're evaluating Tableau as a potential data visualization solution, some of these points might help with your evaluation, or at least I'm hoping so!  One caveat I will apply to the "Cons" section is some of these may in fact be resolved in the latest version, or may be achieved through some means that I'm just not aware of (though I do generally research pretty extensively before throwing in the towel).  

Pros/Strengths

  • Multi-dimension Graphs, side by side bars
  • Formulas/Calculations are a familiar structure to many  (IF..THEN.. ELSE)
  • Visualization attributes:  Marks – Color, Size, Label, etc.. Easily Accessible and Intuitive
  • Very good Geo/Mapping capabilities
  • Built in Table Calculations (% of Total, Rank, etc..) Update:  Even more intuitive now.  
  • Publish to PDF.  Despite trying to encourage users to interact with the live tool, there seems to always be some need for this. 
  • Story Creation for presentations.  
  • Free Tableau Reader – You can create ‘Packaged Workbooks’ and those with Reader can open the file and manipulate the dashboard.  (No ability to refresh the data)
  • Easy Cube Connection.  Though it can still be quirky and limited relative to using other data sources.  You can't for example, use LOD calculations.  If you plan to use Cubes as a data source, be sure you thoroughly understand the limitations.  
  • Tool Tips (Hovers).  Easy to add all kinds of additional data to hovers.  Update:  The Viz in tooltip feature is fully baked and in certain circumstances, very useful!   
  • Adaptive sizing based on display resolution.  Also something Qlikview does not do - you must develop for particular display size/dimensions.  Update: I've since learned that it generally makes life easier if you still used fixed dimensions for your dashboard.
  • Drag and Drop Hierarchy creation
  • Device Layouts (Mobile, Tablet, etc.).  Update: Rumor has it Tableau is currently working on a better Mobile solution.
  • URL Actions - Allow you to enable workflow between Tableau and other Applications through click-throughs and parameter insertion in URLs.  

Cons

  • Small multiples (a.k.a. Trellis charts) are possible only through very hacky means.  Update:  Still remains a challeng
  • Sparkline Tables are not supported.  There are tutorials on how to accomplish this, but as with small multiples, it is hacky and limited. Update: Still remains a challenge.
  • Heavy data prep needed.  Blending within the tool is clunky and causes performance hits.  Some functions are limited or unavailable when using blended data (e.g. LODs) Update:  Blending has improved but it is still generally a better practice to do all your data prep prior to ingestion.  Tableau Prep now exists to help with this, but it is still very much in its infancy.
  • Sorting on joined data requires hacks.  Update:  Unchanged
  • No easy ‘Clear’ to remove applied filters and/or Exclusions/Keep Only, which makes it sometimes easy to lose sight of how exactly the data has been filtered. Update:  Unchanged
  • Combo charts unavailable without Date dimensions  Update:  Unchanged
  • Dynamic column headers/aliases difficult and hacky.  I find this limitation particularly frustrating.  Example use case:  I have two columns - Current Month, & Previous Month.  As these will always be dynamic, I want them instead to display the actual Month as it changes (e.g. Apr-2016, Mar-2016).  Update:  Very unfortunately Unchanged.  
  • Can’t format a single measure column in a table (e.g. make one bold or conditional format)  Update:  I've heard rumors that this is now easier, but have yet to identify how.
  • Image thumbnails in tables not supported.  In my last two roles this has been a fairly large impediment.  I'm likely not the only one.  Qlikview, SSRS, & Even MS Powerview/PowerBI are able to support this. Update:  Unchanged 
  • Large Table reports with many filters (our case was 14 columns, 300K rows, and about 8 quick filters)   to narrow the data set – Don’t bother!  It will be excruciatingly slow even on the server. Tableau will likely say this is not what it is intended for anyway (it's a Data Viz tool, not a Report tool), which is fair, but sometimes it's necessary as part of a larger solution. Update:  This seems to have improved some though you still run into the limitation of 16 columns.  Rumor has it, this will be done away with in future releases.

  • Any questions, or comments?  All feedback is welcome.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user952008 - PeerSpot reviewer
it_user952008SEO Executive at a tech services company with 11-50 employees
Real User

Starting from the fundamentals such as getting familiarized with Tableau Desktop, connecting to common data sources and building standard charts; you will walk through the nitty-gritty of Tableau such as creating dynamic analytics with parameters, blended data sources, and advanced calculations. onlineitguru.com

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PeerSpot user
Ejecutivo de cuentas at Kantar Worldpanel
Real User
An excellent tool for data capture, processing, and visualization
Pros and Cons
  • "This service is the combination of very pleasant, interactive graphical visualizations along with the application of advanced statistical models (in some cases)."
  • "It is an excellent tool for data capture, processing, and visualization."
  • "The use of this service in the desktop version is annoying due to the constant updates which lead to reinstalling the application. If they could give support with updates on the same downloaded version, it would be great."

What is our primary use case?

I knew this service from my academic field and was able to transfer it to the workplace. It is an excellent tool for data capture, processing, and visualization. The application of statistical models on the data displayed is very useful, and it is not complicated.

How has it helped my organization?

Tasks which may have involved days, even weeks, I was able to solve them in a very short period of time, thanks to Tableau. 

Information which was housed in a database, used for exploring, ordering and applying statistical models for analysis can be complex when involving different software. However, it was easy to do using Tableau exclusively.

What is most valuable?

What hooked me to this service is the combination of very pleasant, interactive graphical visualizations along with the application of advanced statistical models (in some cases).

What needs improvement?

The use of this service in the desktop version is annoying due to the constant updates which lead to reinstalling the application. If they could give support with updates on the same downloaded version, it would be great.

For how long have I used the solution?

One to three years.

What's my experience with pricing, setup cost, and licensing?

I like the payment model. For the people who need to create, they buy their licenses. Everyone else can use the free Tableau Viewer. This is much better than some of the competitor products, which require full licences for everything.

Which other solutions did I evaluate?

I have trialed a number of different tools similar to Tableau. There seems to be a whole group of them. However, I found that Tableau was by far the easiest to use. Within about 20 minutes of playing around I was able to quickly make fantastic looking, incredibly useful charts that I struggled to make in Excel or other data discovery tools.

What other advice do I have?

I have only trialed it. I could not get this product signed off due to budget constraints, not related to Tableau (which is far from the most expensive out there). 

Recommendations to others considering the product: Trial it and play around with it. You will be amazed at how quickly you pick it up. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Analyst at a financial services firm with 10,001+ employees
Real User
Most of the configurations are accessed by drag and drop, so very little actual programming is required.

What is most valuable?

I have been using Tableau to visualize data sets. The three features that are most valuable to me are:

  • Ease of use. Most of the configurations are accessed by drag and drop, so very little actual programming is required.
  • Interactivity, especially the ability to use tool tips to identify exactly which points are plotting in an unusual or unexpected position. This is the first step in distinguishing outliers from important data features, which is an important part of data exploration.
  • The ability to easily annotate and export finished plots for presentation purposes.

How has it helped my organization?

I have previously used Excel or R to perform exploratory data analysis. Tableau is easier and quicker, which means results can be obtained more quickly.

What needs improvement?

Some of the command choices have to be memorized and are not intuitive. It could be even easier to learn.

For how long have I used the solution?

I have used it for about three months.

What was my experience with deployment of the solution?

No issues with deployment, except I wish a version was available for Linux (Ubuntu).

How are customer service and technical support?

I haven't needed technical support yet.

Which solution did I use previously and why did I switch?

I previously used R for data exploratory analysis. I'm choosing Tableau because it is quicker, and exploratory data analysis by its nature requires a large variety and volume of output.

How was the initial setup?

Initial setup was very simple; standard Windows installation.

What about the implementation team?

Just me... No problems. Just note that Tableau workbooks are stored in their own file structure by default, not in the file where the data originated or where the exported charts are stored.

What's my experience with pricing, setup cost, and licensing?

Tableau has a free trial, free versions for academic scholars/faculty, and a free public version. The paid versions are a little pricey, but likely worth it.

What other advice do I have?

There is a public version you can implement for free. Its main restriction is the variety of data source connections that it supports. You can still work with the typical text or Excel files, but live database connections are not supported.

I think it's great at what it tries to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Intelligence Specialist with 5,001-10,000 employees
Real User
It helps you reach the specific chart that you need and you can add any kind of additional data at any time.

What is most valuable?

I really like the design of the charts. The rapidness of the development is impressive. Its full set of options helps you reach the specific chart that you need and you can add any kind of additional data source (Excel, flat file, databases) at any time.

In comparison to others, this product gives you the power to make any chart that you can imagine with your data, getting insights with the results and leveraging the need of a “metadata” model behind it.

With the rapidness of the development, the business user only needs 1/5 or maybe 1/10 of the time required to perform analysis and achieve results; they can just use drag & drop.

The most important and valuable feature is the ability to merge any kind of data with your data set, even cloud data (web services). It gives the business user the power to analyze something new with his own datasources.

How has it helped my organization?

My company is a Tableau partner, and we are located in Lima, Peru. We used it to perform a geo-spatial analysis of prospects, and we created a distribution of them with a drill-down analysis for future clients, so we can segment the appointments and the demo presentations.

What needs improvement?

Tableau lacks a lot of ETL capabilities. Of course, it’s not the core of the product but it is the best tool for data discovery and really needs an ETL or data quality module inside of the suite. Enterprises have to use another tool (such as Alteryx, IBM DataStage or Talend Studio) in order to support some business needs. But this entails additional cost, maintenance, resources, etc.

Tableau will add a lot of capabilities for data blending, joins between different data source, etc., in its next version, Tableau 10.

For how long have I used the solution?

I have been using Tableau Desktop for three years. I began with version 7.0.

What was my experience with deployment of the solution?

Tableau is easy to deploy.

What do I think about the stability of the solution?

Stability is great.

What do I think about the scalability of the solution?

Scalability lacks some features. For example: governance, better clustering, dual authentication, detailed options of security, events manager, etc. That is why I only see Tableau as a data discovery and dashboarding tool (for senior management).

How are customer service and technical support?

Support and customer service is good, not excellent. 8/10

Which solution did I use previously and why did I switch?

I was using SAP BusinessObjects for four years, then I met Tableau and I realized how discontinued the SAP product was. Of course, all the BI platforms think that way, they were discontinued with the monolithic vision of data warehousing.

Then, all of the data-discovery tools appeared and all of us were amused.
I chose Tableau because it can give you answers very fast without the intervention of IT (most of the cases).

As we can see in the Gartner Magic Quadrant for Business Intelligence and Analytics Platforms, Tableau is the leader among all the data-discovery tools, Tableau defined the BI trend, and now the rest of the BI platforms are incorporating these functionalities and improving them.

How was the initial setup?

Initial setup was easy, the commercial department of my company adopted the tool right away and start creating its dashboards.

What about the implementation team?

We implemented this with an in-house team. We used the product portal in order to learn about its development and we used some classrooms in the region for Sales, Tableau Desktop and Server.

What was our ROI?

Tableau offers a rapid ROI in comparison to other tools. It’s a very cheap tool, but it has some barriers in big enterprises.

What other advice do I have?

They should read about compatibility. Before implementing Tableau, they should meet with the business users and ask:

  • What are your needs in business intelligence?
  • Do you have some information silos?
  • Is the generation of information a manual process?

The BI area should perform a self-assessment of a business intelligence roadmap in order to plan the development of the product, the areas involved in the pilot, the information needed to achieve the business goals and define the final architecture for the BI deployment in the near future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Syed Fahad Anwar - PeerSpot reviewer
Principal System Developer at HHRC
Real User
Top 5Leaderboard
Substantial amount of customization available, stable, and scalable
Pros and Cons
  • "The solution has a lot of customization when comparing to Microsoft BI."
  • "The customization requires a lot of effort and should be simplified. The performance could be better."

What is our primary use case?

We use Tableau for the all kind of dashboards.

How has it helped my organization?

Tableau as a BI solution provides a platform to develop user-friendly, story telling dashboards, which provide insights to help management take decisions.

What is most valuable?

The solution has a lot of customization when comparing to Microsoft BI.

What needs improvement?

The customization requires a lot of effort and should be simplified. The performance could be better. When comparing the performance of Tableau to other solutions, such as Microsoft BI, they are not as good.

For how long have I used the solution?

I have been using Tableau for approximately four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Tableau has good scaling capabilities.

We have approximately 30 to 40 users using this solution in my organization.

How are customer service and support?

The support is good for Tableau. However, if we ask for a certain feature they will not entertain us, unless other customers are also asking for the same feature.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously were using Microsoft BI and we switched to Tableau because of the increased level of customization it provides. Microstrategy can also be a considerable alternative.

How was the initial setup?

The installation is complicated and took us approximately four hours.

What about the implementation team?

It would be best to use an integrator or other professional assistance for the implementation.

We have approximately two engineers that handle the maintenance of the solution.

What was our ROI?

Our management can take decisions based on insights provided by Tableau, which are smart and help us reduce costs and data issues.

What's my experience with pricing, setup cost, and licensing?

There is a license for the use of this solution and it is on a per-user basis. The server is free but the users you have to pay for.

Which other solutions did I evaluate?

We performed a POC before going with Tableau, we tried Power BI because Power BI is competing against tableau. But to use Power BI at its full potential, you need the Power BI cloud edition, which our organization cannot go with. So the obvious choice was to go with Tableau.

What other advice do I have?

Tableau is very good, but customers have to understand the requirements of hardware and software the way Tableau works. If they have some requirements that Tableau cannot meet, they will understand how to do it in an alternate way.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1048407 - PeerSpot reviewer
Senior tech architect at a computer software company with 1,001-5,000 employees
Real User
Quality end product and user experience
Pros and Cons
  • "The solution deployment was straightforward."
  • "The most valuable feature is the user experience."
  • "The solution does have scalability issues."

What is our primary use case?

When we work with CXOs to create dashboards we use Tableau. C-level employees like a CXO, a CEO, a VP, prefer to work with Tableau. It's easier and better for them.

What is most valuable?

For Tableau, the most valuable feature is the user experience and the quality of the end product.

What needs improvement?

One thing I would want to change for Tableau is to have a lower-cost model. It's pretty high for enterprise deployment.

In the next release, I would like to have the capability to call machine learning models within Python while I'm building a dashboard. The value calculation should be a machine learning model, which is running somewhere else, on say, Amazon. These tools give good outputs, like calculated fields and all. But today the outputs are not straightforward. In simple terms, I need machine learning on the fly. That is not there.

For how long have I used the solution?

I have been using the solution for four or five years.

What do I think about the stability of the solution?

I would say the solution is very stable. We have not had any issues in using the product at all.

What do I think about the scalability of the solution?

The solution does have scalability issues. When the data size increases, the product slows down and doesn't work right. In addition, it's very expensive to scale.

Which solution did I use previously and why did I switch?

The only other solution we use and have explored is Power BI from Microsoft.

How was the initial setup?

The solution deployment was pretty simple and straightforward.

What about the implementation team?

We deployed the solution with our in-house team.

What's my experience with pricing, setup cost, and licensing?

It's an enterprise solution, and we have all licenses. Tableau has multiple licenses; there is a reader, a developer, and an administrator.

If there are 50 or 100 users wanting to use Tableau, it's pretty expensive. The license is very expensive. We have 20 to 30 users in our company.

What other advice do I have?

Because the solution is a drag and drop tool and what unique features we need or what we want to build, we cannot build using the tool. So we use JavaScript for that. We write our own code and build our own solutions.

My advice would be that all solutions are good, but it depends on your use case. If you are building something for C-level employees, use Tableau or another solution.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.